a US twenty- dollar bill, files to make a 3D- printed gun, and books describing how to receive illegal goods in the mail without getting caught. There were, too, links to rape and child abuse videos.” To operate effectively on the dark net, one often needs a mask of anonymity. But it is not easy to completely hide one’s tracks in cyberspace. The way that the Internet ordinarily works is that whenever an individual sends e- mails or instant messages or visits a website, his or her identity can be referenced by the IP address assigned to him or her by the Internet service provider. If dark net users’ IP addresses are discoverable, they obviously cannot remain anonymous. So, to evade this built- in Internet transparency, dark side users have come to rely on ingenious software to hide their IP addresses. The most commonly used software for this purpose is Tor, which was first called the Onion Router, because it moves IP addresses through multiple layers. Tor software hides the IP address by routing messages through a network of Tor- enabled relay stations, called nodes. Each node further obscures the user’s IP, even Epst_9780451494566_2p_all_r1.z.indd 50 9/29/16 5:51 PM Hacktivist | 51 from the next node in the network. This scrambling allows messages to exit the chain of Tor nodes without an easily discoverable IP. By doing so, it “anomizes” each user of the dark side. Because of the anonymity it provides, Tor became the software of choice for individuals and organizations who wanted to hide their identities. For example, Tor software made possible Silk Road, which acted as an exchange for drug dealers, assassins, safecrackers, and prostitutes until it was closed down by the FBI in 2013. It was created by Ross Ulbricht, a Libertarian who wore a Ron Paul T- shirt, as a website where “people could buy anything anonymously, with no trail whatsoever that led back to them.” (Ulbricht received a life sentence for running this criminal enterprise in May 2015.) Tor software was also employed by Private Bradley Manning (now Chelsea Manning) to transfer some fifty thousand diplomatic cables and military reports from his laptop to Assange’s WikiLeaks website. Eventually, Manning was identified by a fellow hacker, convicted by a military court for violations of the Espionage Act, and sentenced to thirty- five years in prison. Tor enabled WikiLeaks to publish other secret data, such as material acquired in the theft of Sony’s files, allegedly by the North Korean intelligence service, in 2015. It was the means for guaranteeing anonymity to the IT workers who responded to Assange’s by now famous clarion call to unite. It allowed system administrators who opposed the “surveillance state,” as well as other disgruntled employees of government agencies or corporations, to send documents they copied to the WikiLeaks website without revealing their IP addresses. Because WikiLeaks did not know the identity of its sources, it could not be legally compelled to reveal them. “Tor’s importance to WikiLeaks cannot be overstated,” Assange said in an interview with Rolling Stone in 2012. Indeed, without the anonymity provided by its Tor software, WikiLeaks could not have easily entered into a document- sharing arrangement with major newspapers, including The Guardian, The New York Times, Der Spiegel, Le Monde, and El País. Through the magic of Tor, these newspapers simply attribute their sources to WikiLeaks, which, in turn, made Assange a major force in international journalism. Ironically, Tor was a creation of U.S. intelligence. In the early years Epst_9780451494566_2p_all_r1.z.indd 51 9/29/16 5:51 PM 52 | how america lost its secrets of the twenty- first century, the U.S. Naval Research Laboratory and the Defense Advanced Research Projects Agency developed it to allow American intelligence operatives to cloak their movements on the Internet. They could anonymously manipulate websites operated by Islamic radicals, for example, and create their own Trojan horse sites to lure would- be terrorists and spies. As it turned out, that use of Tor software had a conceptual flaw. If U.S. intelligence services used it, the targets could figure out that anyone visiting a site without an IP address was using Tor software to hide it. If Tor was exclusively used by U.S. intelligence services, the targets could further deduce that all the anonymous visitors were avatars for American intelligence. It would be analogous to undercover police using pink- colored cars that civilians did not use. To remedy this flaw, the U.S. government made Tor software open source in 2008 and freely available to everyone in the world. It even provided funding for its promulgation, with the State Department, the National Science Foundation, and the Broadcasting Board of Governors financing Tor’s core developer. The public rationale for this generosity was that Tor could serve as a tool for, as the State Department called it, “democracy advocates in authoritarian states.” While Tor software remained a useful tool in covert operations by the CIA, the DIA, and the FBI, it was anathema to the NSA because it made it more difficult for it to track potential targets. As Tor software became widely used by adversaries (as well as common criminals), the NSA sought to find vulnerabilities in it. “It should hardly be surprising that our intelligence agencies seek ways to counteract targets that use Tor software to hide their communications,” explained an NSA spokesperson. The NSA’s adversaries also took an interest in identifying Tor users because they might include political dissidents and potential spies. Tor software also took on a cultlike importance to hacktivists concerned with the U.S. government’s tracking their activities. Catherine A. Fitzpatrick provides an illuminating insight into the mind- set of these hacktivists in her 2014 book, Privacy for Me and Not for Thee. She describes them as largely “radical anarchists” who believe “the state is all- powerful, that law- enforcement is so strong that it will prevail anyway, and that they are a persecuted minority.” As a refuge Epst_9780451494566_2p_all_r1.z.indd 52 9/29/16 5:51 PM Hacktivist | 53 against the surveillance of the state, and in particular the NSA, they not only attempt to hide their own identities but also use encryption to obscure their messages. Their goal is to free their movements “of any interference from law- enforcement.” In this mind- set, according to Fitzpatrick, “they believe government intelligence agencies will stop at nothing to stop them from absolute encryption.” Tor software was a means to defeat the NSA, but for it to be successful, there needed to be such a proliferation of Tor servers that the NSA could not piece together IP addresses. The problem was that the Tor Project, as they called it, was still a very tiny operation in 2012. It employed fewer than a hundred core developers, who were located mainly in Germany, Iceland, Japan, Estonia, and the United States. Its staff worked mainly out of a single room in Cambridge, Massachusetts. The guiding spirit behind the Tor movement in the private sector was Jacob Appelbaum, a charismatic twenty- eight- year- old who had grown up in Northern California. Like Snowden, he had dropped out of high school. Appelbaum identified himself to his followers on the Internet as a “hacktivist” battling state surveillance. For him, as for many in the hacktivist culture, the main enemy was the NSA. After all, the NSA had a vast army of computer scientists working to defeat Tor software. Appelbaum was well connected in this culture, having been the North American representative for WikiLeaks before he moved to Berlin in 2013. He also managed WikiLeaks’s cyber security when it released the classified documents it obtained from Manning in 2010. He was so well regarded among hacktivists that Assange chose him as his keynote speaker replacement at the Hackers on Planet Earth (HOPE) convention in New York City. Assange told Rolling Stone, “Jake [Appelbaum] has been a tireless promoter behind the scenes of our cause.” For its part, Rolling Stone titled its profile of Appelbaum “Meet the Most Dangerous Man in Cyberspace.” (Assange needed a replacement for this particular event because he feared if he came to New York, he would be arrested for releasing the Manning files on WikiLeaks.) In Berlin, Appelbaum went to extreme lengths to protect himself from American surveillance. For example, when George Packer interviewed him for The New Yorker in 2014, he insisted on meet- Epst_9780451494566_2p_all_r1.z.indd 53 9/29/16 5:51 PM 54 | how america lost its secrets ing with Packer naked in a sauna so he could be sure Packer did not have a recording device (other than his notebook). Appelbaum stated repeatedly in interviews that he was being spied upon by America. While his claims might have sounded paranoid to his interviewers, as a character in Joseph Heller’s Catch- 22 famously said, “Just because you’re paranoid doesn’t mean they aren’t after you.” Runa Sandvik, a close associate of Appelbaum’s, also worked tirelessly to extend Tor’s cloak of anonymity in the private sector against the surveillance of the NSA and other would- be intruders of privacy. A Norwegian national in her mid- twenties, she wrote a well- followed blog on Internet privacy for Forbes in 2012, in which she identified herself as a privacy and security researcher working at the intersection of technology, law, and policy. Appelbaum and Sandvik both came in contact with Snowden before he went public and while he was still working for the NSA in Hawaii. In 2012, Snowden become involved in the effort to encourage the use of Tor software to protect privacy. He made no secret of his concerns about electronic interceptions. According to an anonymous co- worker, he even wore a jacket to work with a parody of the NSA insignia, which, instead of merely depicting the NSA eagle, showed the eagle clutching AT&T phone lines. He had also become a member of the Electronic Frontier Foundation, the digital rights organization that was helping finance Tor. He saw Tor software as a remedy. “Without Tor,” he later wrote, “when you walk the streets of the Internet, you’re always watched.” His efforts on behalf of Tor were not limited to symbolic gestures. In 2012, he set up a twogigabyte server called “The Signal,” which he described as the largest Tor relay station exit node in Honolulu. He apparently paid for it himself. Through his work as a system administrator for Dell, he found documents revealing NSA efforts, not yet successful, to defeat Tor’s ability to camouflage a user’s identity on the Internet. He found that the NSA was attempting to build backdoor entry ways into Tor software. One of the NSA documents that he illicitly downloaded, titled “Tor Stinks,” described the agency’s continuing efforts to penetrate Tor servers. In addition, he downloaded NSA documents describing programs begun in 2012 that aimed at searching the Internet for the Epst_9780451494566_2p_all_r1.z.indd 54 9/29/16 5:51 PM Hacktivist | 55 cyber signatures of foreign parties suspected of hacking into U.S. government systems. He also made efforts to directly contact Sandvik. She recalls first hearing from Snowden in November 2012. He first wrote to her under the alias Cincinnatus but later supplied his real name and mailing address in Hawaii because he wanted her to mail him authentic computer stickers from the Tor Project that he could use as “swag,” as he wrote her, to attract further interest in Tor software in Hawaii. As a result, she knew his identity seven months before he went public in Hong Kong. He would later tell Sandvik from Moscow that he had been “moonlighting” by working to advance the Tor Project. He added, with some understatement, that his moonlighting was “something the NSA might not have been too happy about.” On November 18, 2012, while still working for Dell at the NSA, his dual role led him to begin organizing a “CryptoParty” aimed at finding new recruits for Tor. The CryptoParty movement had been started in 2012 by Asher Wolf, a radical hacktivist and anarchist living in Melbourne, Australia. She promoted the get- togethers not unlike the Tupperware parties of the 1950s. The party organizer, usually with a representative of the Tor Project, advertised the party on the Internet. Attendees were encouraged to bring their own laptops so they could install Tor as well as encryption software in them. The attendees would then be instructed on how to use it. Finally, those converted to Tor software would be told to proselytize about its virtues by holding their own CryptoParty. Wolf’s idea was to use these gatherings to expand the realm of Tor. Snowden called his fete the Oahu CryptoParty. It had its own web page. He told Wolf that it would be the first CryptoParty in Honolulu. She wrote back advising him to “keep it simple.” (Wolf later said she did not know he was working at the NSA.) Snowden apparently had no inhibitions in staging a party that the leadership of the NSA might consider subversive of its battle against Tor. He even invited fellow NSA workers in Hawaii, as well as others in the local computer culture. He asked Sandvik, who was living in Washington, D.C., at the time, to participate, proposing that she cohost the party with him. He scheduled it for December 11, 2012, in Honolulu. According to Sandvik’s account, Snowden informed her Epst_9780451494566_2p_all_r1.z.indd 55 9/29/16 5:51 PM 56 | how america lost its secrets that he “had been talking some of the more technical guys at work into setting up some additional fast servers” for Tor. His “work” place at the time was the NSA. So, if he was telling the truth, he had already attempted to find co- workers at the NSA who might be interested in attending an anti- NSA surveillance presentation. Sandvik not only agreed to be Snowden’s co- presenter but made the Oahu CryptoParty a Tor- sponsored event. Sandvik flew to Honolulu on December 6, 2012. It was a fourteen- hour flight and a relatively expensive one. She later told Wired magazine that the invitation from Snowden coincided with her plan to take a “vacation in Hawaii.” Whatever her reason, it brought her in direct contact with a Tor supporter with access to the computers of its main enemy, the NSA. On December 11, following Snowden’s instructions, Sandvik arrived shortly before 6:00 p.m. at the Fishcake gallery in downtown Honolulu. She proceeded through a maze of furniture display rooms to BoxJelly, a public space. She was then directed to a small back room in which there were folding chairs and worktables already set up for the event. Rechung Fujihira, the owner of BoxJelly, told me that Hi Capacity, a “creative collective” of computer buffs, had arranged the logistics for the event. As he recalled, Snowden had requested their help for the CryptoParty. Sandvik found Snowden waiting for her with Lindsay Mills, whom he introduced to Sandvik as his girlfriend. He told Sandvik that Mills was there to make a video of the event. Mills did not mention the party in her blog. But that Snowden brought her and introduced her to Sandvik suggests that he did not keep secret from her his activities to further Tor. The event started at 6:00 p.m. sharp. By Sandvik’s count, about twenty people gradually filled the room. She reckoned that about half of the attendees were from Snowden’s workplace. Snowden began the presentation by giving reasons why Internet users needed to defend their privacy by using both encryption and Tor software. According to one attendee who asked not to be identified by name, Snowden, while not revealing that he worked for the NSA, spoke with such precise knowledge about government surveillance capabilities that the attendee suspected Snowden worked for the govern- Epst_9780451494566_2p_all_r1.z.indd 56 9/29/16 5:51 PM Hacktivist | 57 ment. Snowden next introduced Sandvik, who took the podium and discussed the work of the Tor Project, stressing the importance of expanding the Tor network. Following their presentations, Snowden and Sandvik took questions from the audience. The Oahu CryptoParty, according to Sandvik, ended about 10:00 p.m. No one objected to Mills’s making a video of the meeting, even though it was dedicated to the idea of protecting personal privacy. The video was not posted on the Internet, so presumably Snowden wanted it for his own purposes. Afterward, Sandvik went to a local diner called Zippy’s for a late dinner. She left Hawaii two days later. Not all the hacktivists that Snowden invited were able to attend. Parker Higgins, for example, a prime mover in the Electronic Frontier Foundation and founder of the San Francisco CryptoParty, wrote back to him that he was unable to attend the December CryptoParty because of the high price of the airfare that month between San Francisco and Honolulu. He added that he would try to attend Snowden’s next CryptoParty, which was scheduled for February 23, 2013. (Higgins would make headlines in 2013 by flying a chartered blimp over the NSA’s secret facility in Utah and photographing it from the air.) Snowden’s double duty continued: downloading secret documents while remaining in touch with some of the leading figures in the Tor Project under his various aliases. He also continued to invite activists to his CryptoParties, and he openly advertised them on the Internet until 2013. The CIA’s former deputy director Morell, who reviewed the security situation at the NSA in 2014 as a member of President Obama’s NSA Review Committee, found that the NSA in the post– Cold War age had encouraged its technical workers to freely discuss challenges that arose in its computer operations. “The idea was to spread knowledge and learn from the successes of others,” Morell wrote, “but it created enormous security vulnerability, given the always- existent risk of an insider committed to stealing secrets.” According to a former intelligence executive, this new “open culture,” exemplified by largely unrestricted entry to the NSANet by civilian contractors, fit the culture of the young civilians on the “geek squads” who now ran the NSA’s computer networks. It was remarkable that even in such an “open culture,” Snowden’s Epst_9780451494566_2p_all_r1.z.indd 57 9/29/16 5:51 PM 58 | how america lost its secrets CryptoParty, Tor station, and other anti- NSA activities could go unremarked upon. After all, ten or so NSA workers attended the first party, and it is not unlikely that many of them recognized him as their co- worker. If so, they knew (as did Sandvik and Mills) that the Tor advocate “Cincinnatus” was Snowden. He had also not been shy in contacting notable enemies of the NSA via e- mail, such as Jacob Appelbaum, Parker Higgins, and Asher Wolf. If anyone, including the security staff of the NSA, had been on the lookout for dissident intelligence workers, this well- advertised gathering and its organizer might have been of interest. In 2014, I asked a former top NSA executive whether such activities on behalf of Tor by an NSA employee would arouse the attention of the NSA’s own “Q” counterespionage unit. He answered, “Snowden was not an NSA employee.” Because Snowden was a contract employee of Dell’s residing in the United States, the NSA could not legally monitor his private activities or intercept his communication. To do so would require a court- approved FBI request. So Snowden/Cincinnatus was free to operate openly in recruiting NSA workers, hacktivists, and computer buffs for his events. Ironically, adversary intelligence services searching for disgruntled intelligence workers had no such constraints. Epst_9780451494566_2p_all_r1.z.indd 58 9/29/16 5:51 PM chapter 7 String Puller It wasn’t that they put it on me as an individual— that I’m uniquely qualified [or] an angel descending from the heavens— as that they put it on someone, somewhere. — edward snowden, Moscow, 2013 Downloading NSA documents was not Snowden’s only rogue activity while working at the NSA for Dell in 2012. Three weeks after the CryptoParty, Snowden began anonymously contacting a high- profile journalist. He used the same alias, Cincinnatus, that he used with Sandvik and to advertise the Oahu CryptoParty. The journalist to whom he wrote on December 1, 2012, was Glenn Greenwald, the previously mentioned Rio- based columnist for The Guardian. Greenwald had not always been an activist journalist. He had been a litigation lawyer at the elite New York firm of Wachtell, Lipton, Rosen & Katz. He was also an entrepreneur, owning part of Master Notions, a company that, among other things, had a 50 percent financial interest in the pornographic website HJ (an acronym that originally stood for “Hairy Jock”). All did not go well with this enterprise. In 2004, Greenwald became involved in an acrimonious lawsuit with his other associates in HJ. As a result, he had a number Epst_9780451494566_2p_all_r1.z.indd 59 9/29/16 5:51 PM 60 | how america lost its secrets of open legal judgments filed against him, including an $85,000 lien by the IRS. After resigning from his law firm in 2005, he moved to Rio de Janeiro and began a new career as a blogger for the Internet magazine Salon. He wrote fierce, and often brilliant, polemics against U.S. government surveillance and other perceived intrusions on personal privacy. The extent of his bitter antagonism toward the activities of the “surveillance state,” as he called it, was reflected in the title of his 2006 book, How Would a Patriot Act? Defending American Values from a President Run Amok. His position on surveillance was unrelenting, even when it came to the president. “By ordering illegal eavesdropping, the president had committed crimes and should be held accountable for them,” Greenwald wrote. When Barack Obama became president in 2009, Greenwald also attacked him for breaking the law by “ordering illegal eavesdropping.” Because of his opposition to Obama, he contributed money to the libertarian campaign of Ron Paul, the same candidate to whom Snowden gave money. In August 2012, he had transferred his provocative blog, which had amassed a following of nearly one million readers (including Snowden), from Salon to The Guardian. The British newspaper shared his powerful anti- surveillance position, having first published the WikiLeaks documents that had been illicitly leaked by Manning and published by Assange in 2010. Greenwald was an activist as well as a journalist. He joined the board of directors of the Freedom of the Press Foundation (eventually Runa Sandvik would join too). It had been set up expressly to funnel money to both Assange’s WikiLeaks site and the defense fund for Manning after he was arrested. Such a financial intermediary was necessary because American credit card companies were blocking money transfers to these two causes in 2012. This “blockade” was taking its toll on WikiLeaks. According to Assange, “WikiLeaks had been cut off from more than 90 percent of its finances.” The Freedom of the Press Foundation came to its rescue. John Perry Barlow, one of the songwriters for the Grateful Dead, was one of its chief financial backers. “The first serious info war is now engaged,” Barlow declared. “The field of battle is WikiLeaks.” He served with Greenwald and Poitras on its board. Epst_9780451494566_2p_all_r1.z.indd 60 9/29/16 5:51 PM String Puller | 61 Snowden was an avid reader of Greenwald’s screeds against the government. If he were to assume the role of a modern- day Prometheus, delivering forbidden NSA secrets to the public, Greenwald would be a logical candidate to break the story. Snowden could safely assume that Greenwald would be sympathetic to exposing NSA surveillance from his many blogs, tweets, and YouTube comments on the subject. For example, on November 13, 2012, just eighteen days before Snowden contacted him, Greenwald had written a blog for The Guardian asserting that the United States was “a surveillance state run amok.” In it, echoing very closely what Snowden said at his CryptoParty, Greenwald wrote, “Any remnants of internet anonymity have been all but obliterated between the state and technology companies.” Citing a story in The Washington Post, he continued, “Every day, collection systems at the National Security Agency intercept and store 1.7 billion e- mails, phone calls and other types of communications.” As a result, Greenwald called for action in that blog posting, writing, “The US operates a sprawling, unaccountable Surveillance State that, in violent breach of the core guarantees of the Fourth Amendment, monitors and records virtually everything even the most law- abiding citizens do.” That same week, Snowden invited Runa Sandvik to co- host his CryptoParty. One problem for Snowden in reaching out to Greenwald was Greenwald’s lack of any encryption for his e- mails. Communicating with a journalist like Greenwald who famously attacked the very organization for which Snowden worked was itself a risky undertaking, especially if he wanted to pass classified NSA documents to him. If his e- mails were intercepted by the NSA in Brazil (where Greenwald lived) and where the NSA was not restricted by U.S. law, he could lose his job or even be arrested. As Cincinnatus, he told Greenwald that he needed to immediately encrypt his computer. To make his point, he cited Greenwald’s November 12, 2012, blog. In it, Greenwald noted that General David Petraeus, then the CIA director, had been caught in a sex scandal because his personal e- mails had been intercepted. Snowden wrote to Greenwald that Petraeus would not have been exposed if he had used encryption. Snowden sent Greenwald instructions on how to install the necessary encryp- Epst_9780451494566_2p_all_r1.z.indd 61 9/29/16 5:51 PM 62 | how america lost its secrets tion software and a link to a twelve- minute video on encryption (which might have been the same video he used at his CryptoParty a few weeks earlier). Greenwald did not manage to encrypt his computer, however, and Snowden, unwilling to deal with Greenwald through an unencrypted channel, broke off contact with him in January 2013. Even so, he did not give up his plan of using Greenwald in his enterprise. He merely sought an intermediary who used encryption. He chose Laura Poitras. He knew she and Greenwald were founding board members of the Freedom of the Press Foundation. Greenwald had written about her extensively. For example, he wrote an entire blog about her confrontation with the U.S. government and her plans to make a documentary about the “US Government’s increasing powers of domestic surveillance [through] its expanding covert domestic NSA activities.” Since 2011, Poitras had been diligently filming the construction of a massive NSA repository for data in Bluffdale, Utah. In the antisurveillance culture, the structure had become symbolic of the powers of the NSA. In fact, it was the same NSA site that Parker Higgins photographed from a blimp in the fall of 2013 and posted on the Internet after Poitras had released her documentary about the NSA’s use of the Bluffdale repository for domestic spying. Aside from her connections with Greenwald, Poitras had other impressive credentials. Born in 1964 in Boston, she came from a wealthy family that donated large sums of money to philanthropic causes, including $20 million for research on bipolar disorders. After graduating from the New School for Public Engagement in 1996, she pursued a career as an activist filmmaker. Her focus quickly became exposing NSA surveillance. One of her short documentaries about the NSA’s domestic surveillance program was featured on the New York Times website and attracted enormous attention in 2012. As a dedicated opponent of the surveillance state, she participated in public events with William Binney, the ex- NSA whistle- blower, and Jacob Appelbaum. In April 2012, for example, she made a presentation at the Whitney Museum in New York with Binney and Appelbaum. She had become such a leading activist against the NSA by December 2012 that Appelbaum, after lauding her work, inter- Epst_9780451494566_2p_all_r1.z.indd 62 9/29/16 5:51 PM String Puller | 63 spersed clips from her short film in his keynote address at the Chaos Computer Club convention of hacktivists in Berlin that month. Snowden also closely followed her rise in this world. By simply googling Poitras’s name in January 2013, he would have learned about her connections with Greenwald, Appelbaum, Binney, Assange, and other leading figures in the anti- surveillance camp. When asked later by Poitras why he had chosen her to help him, Snowden replied, “I didn’t. You chose yourself.” The problem for Snowden was anonymously drawing her into his enterprise. Poitras was living in Berlin in January 2013, which made her vulnerable to NSA surveillance. To get to her through an encrypted channel, Snowden chose a circuitous approach. On January 11, he wrote to Micah Lee in Berkeley, California. Given Lee’s residence in the United States, as Snowden knew, the NSA would be legally barred from monitoring his communications without a warrant. He used Lee, who was the chief technology officer at the Freedom of the Press Foundation, as the encrypted gateway to Poitras. Lee was also well- connected to others whom Snowden had contacted for his CryptoParty. Lee had been an associate of Runa Sandvik’s at Tor and was a prominent member of Noisebridge, an eclectic antigovernment hackers’ commune based in Northern California, of which Appelbaum was also a member. To contact Lee, Snowden chose the alias Anon108. Anon is an alias frequently used by members of the Anonymous commune of hacktivists. “I’m a friend,” Snowden wrote to Lee. “I need to get information securely to Laura Poitras and her alone, but I can’t find an email gpg key for her.” The “gpg” encryption key he asked for, more commonly called a PGP key, was the so- called public key for an encryption system called Pretty Good Privacy, or, for short, PGP. This encryption system required both a public and a private key. Snowden asked Lee to provide the former one, because Poitras had the latter one. Lee wrote to Poitras about Anon108. The next day, with the approval of Poitras, Lee supplied Poitras’s public key to Snowden, or, as he knew him, Anon108. With it, Snowden contacted Poitras directly. He asked her as a first step to open an anonymous e- mail account using Tor software. Poitras later wrote about this initial contact, “I was at that point film- Epst_9780451494566_2p_all_r1.z.indd 63 9/29/16 5:51 PM 64 | how america lost its secrets ing with several people who were all being targeted by the [U.S.] government.” Many of the people she was filming, including Appelbaum, Assange, Binney, and the former NSA employee Thomas Drake, could attract interest by U.S. or foreign intelligence services. Snowden asked Poitras to take out a new enciphering key to use exclusively for her liaison with him. It provided them both with an extra layer of protection from any surveillance by law enforcement. Presumably, she accommodated his requests because she anticipated that the anonymous person would use this encrypted channel to send her highly sensitive material. On January 23, Snowden wrote to Poitras under yet another alias. This time he called himself Citizen Four. He wrote, “At this stage I can offer nothing more than my word.” He then said falsely, “I am a senior government employee in the intelligence community.” She had no way of knowing at this “stage” that despite giving her his “word,” he was not who he claimed to be. He was not a “government employee,” he was not a “senior” official, and he was not a member of the “intelligence community” (which is composed of the intelligence services of the U.S. government). He would later also claim to her that he had been “a senior adviser to the CIA” and “a senior adviser to the DIA.” That was untrue, too. In January 2013, he was merely a contract employee of Dell’s working as a computer technician at the NSA base in Hawaii. Snowden told her in his initial e- mail that he was well acquainted with her career as an anti- surveillance activist. He said that he had read Greenwald’s account in Salon that past April, a blog in which Greenwald detailed the forty times in which Poitras was searched by U.S. authorities. The story also said that Poitras believed she was on a special watch list and under constant U.S. government surveillance. She had come under such scrutiny by U.S. authorities, it turned out, because of her documentary about American military abuses of civilians in Iraq in 2006, titled My Country, My Country. While filming it, she was at a place close to an insurgent ambush of U.S. troops in Iraq. Her presence at the ambush site led army intelligence officers to suspect (without any evidence) that she might have been tipped off by the insurgents. She firmly denied the charge, and the government never substantiated it. Even so, because of this incident, since Epst_9780451494566_2p_all_r1.z.indd 64 9/29/16 5:51 PM String Puller | 65 2006 she had been kept on a list that caused authorities to search her at airports. As a result, she took elaborate countermeasures to evade any possible surveillance of her communications. Snowden knew about this incident because Greenwald described it in great detail in a blog that Snowden read (as he later told Greenwald). “Poitras is now forced to take extreme steps— ones that hamper her ability to do her work,” Greenwald wrote. “She now avoids traveling with any electronic devices. She uses alternative methods to deliver the most sensitive parts of her work— raw film and interview notes— to secure locations. She spends substantial time and resources protecting her computers with encryption and password defenses. Especially when she is in the US, she avoids talking on the phone about her work, particularly to sources. And she simply will not edit her films at her home out of fear— obviously well grounded— that government agents will attempt to search and seize the raw footage.” She claimed, as she told journalists, she was the victim of “Kafkaesque government harassment.” Snowden was duly impressed with her concerns about government surveillance, which he agreed was ubiquitous. Indeed, he later described her as “more paranoid when it comes to electronic security than I can be.” He meant it as a compliment. Such functional paranoia or “operational security,” as Greenwald would call the precautions that she took, dovetailed with Snowden’s growing conviction that universal encryption was necessary to defeat the surveillance state. It also made her the perfect channel for Snowden to safely pass some of the classified documents he stole to Greenwald and other journalists. It was not difficult to get her to cooperate in his plot. He wrote, for example, “The surveillance you’ve experienced means you have been ‘selected’— a term which will mean more to you as you learn how the modern SIGINT [signals intelligence] system works.” Just as she had been “chosen” by her work to act as his conduit, according to Snowden, she had been chosen by the NSA as a target because of her work. The idea of her being “selected” by an invisible signals intelligence agency, the NSA, could only excite her longtime concerns about being watched by the government. “Your victimization by the NSA system means that you are well Epst_9780451494566_2p_all_r1.z.indd 65 9/29/16 5:51 PM 66 | how america lost its secrets aware of the threat that [the NSA’s] unrestricted, secret abilities pose for democracies,” he continued. “I hope you understand that contacting you is extremely high risk and if you are willing to agree to the following precautions before I share more, this will not be a waste of your time.” Further playing on her concern, he asked her to confirm to him “that no one has ever had a copy of your private key and that it uses a strong pass phrase.” Such precautions were necessary because “your adversary is capable of one trillion guesses per second.” That “adversary” was, as she knew from her previous film, the NSA. At this point, she knew she was entering into a dangerous liaison with an unknown party in pursuit of NSA secrets. She wondered if he might be part of a plan to entrap her or her contacts like Assange and Appelbaum, as she noted in her diary. “Is C4 a trap?” she asked herself, referring to her Citizen Four source. “Will he put me in prison?” To elude this “adversary,” Snowden stressed to Poitras that she would have to adopt a conspiratorial frame of mind. “If the device you store the private key and enter your pass phrase on has been hacked, it is trivial to decrypt our communications,” he explained. “If you publish the source material, I will likely be immediately implicated.” If her correspondent could be “immediately implicated,” it meant that he was a person authorized to handle these secrets. So Poitras knew, as early as January 2013, that she was creating an encrypted channel for someone with access to NSA secrets who would be incriminated by providing them to her. The key source for Poitras’s previously referred to short video was Binney. Like her new source, he had been authorized to handle NSA secrets. Binney had been an NSA technical director until he had retired in 2001. The NSA’s domestic surveillance program that Binney told the press about years before being interviewed in Poitras’s film was called Stellarwind. It involved data mining domestic communications and financial transactions that had been authorized by President George W. Bush in 2001 after 9/11 as commander- inchief under the war powers given to him following the attacks. It indeed led to a major exposé on domestic spying by The New York Times in December 2005. Binney had never provided Poitras with any NSA documents Epst_9780451494566_2p_all_r1.z.indd 66 9/30/16 11:09 AM String Puller | 67 to back up the charges he made that Stellarwind was an unlawful domestic surveillance operation. He could not have done so without violating his sworn oath and, for that matter, U.S. anti- espionage statutes. Binney made it clear to her and other journalists that he was not a lawbreaker. But her new source, C4, was willing to do what Binney (and other insiders) had refused to do. He was offering in these e- mails to provide her with secret government documents, even though it would implicate him as an outlaw. To further whet her appetite, he told her that these up- to- date NSA documents would fully substantiate the allegations that Binney made in her film. Even more important, he said Binney’s 2001 disclosures were still relevant to her cause. “What you know as Stellarwind has grown,” he wrote to her. “The expanded special source operations that took over Stellarwind’s share of the pie have spread all over the world to practically include comprehensive coverage of the United States.” In fact, as Snowden knew from the Inspector General report he had read, the NSA had terminated Stellarwind almost a decade earlier. President Bush ended it after top officials of the Justice Department insisted that he did not have the legal authority for the domestic part of Stellarwind. Instead, he asked Congress to revise FISA to meet the objections of the Justice Department. The result was the FISA Amendment Act of 2006. Unlike the previous Stellarwind program, it did not permit domestic surveillance. It specified that the government could not target any person in the United States or anywhere else in the world under this authority. Nor could it target any foreign person, even one residing outside of the United States, to acquire information from a particular known person inside the United States. As the act recognized that information about U.S. citizens might mistakenly be intercepted by the NSA, it required that such data about Americans be expunged in a bimonthly review by a Justice Department task force. Although the NSA program in place in 2013 was not the comprehensive domestic surveillance that Snowden claimed it to be, Poitras had no way of knowing at this early state that her source was misleading her. He offered to substantiate her worst fears about the growth of NSA surveillance: “I know the location of most domestic interception points, and that the largest telecommunication companies in the Epst_9780451494566_2p_all_r1.z.indd 67 9/30/16 11:09 AM 68 | how america lost its secrets US are betraying the trust of their customers, which I can prove.” He even proffered evidence implicating President Barack Obama in illegal surveillance. “There is a detailed policy framework, a kind of martial law for cyber operations, created by the White House. It’s called presidential policy 20,” he wrote to her. It was an eighteenpage directive that Obama had signed four months earlier in October 2012. Snowden was offering to reveal to her up- to- date evidence of a surveillance state in America presided over by the president himself. It was what she had been searching for over the past three years. How could she, as an activist filmmaker, resist such a sensational offer? He further explained to her that he had placed great trust in her discretion. “No one, not even my most trusted confidante, is aware of my intentions, and it would not be fair for them to fall under suspicion for my actions,” he said. Poitras must have found it flattering that a total stranger was willing to disclose to her in e- mails what he would not tell even his “most trusted confidante” about his intentions to commit an illicit breach of U.S. national security. It also put her under enormous stress. She noted in her journal that the pressure made her feel as if she were “underwater.” “I am battling with my nervous system. It doesn’t let me rest or sleep. Eye twitches, clenched throat, and now literally waiting to be raided.” Snowden was also taking an extraordinary risk. After all, he had no way of knowing who else she told about him. She had long been concerned, with good reason, that the U.S. government was out to get her. An unknown person offering to supply her with secret documents could be attempting to entrap her. So Snowden could not preclude the possibility that she would consult with others about the offer he was making her. Because her current documentary project included interviews by her with Assange, Appelbaum, and three ex- NSA executives, intelligence services with sophisticated surveillance capabilities might also have taken a professional interest in her communications, as Poitras herself had suspected. Even if Snowden was somehow able to use his position as a system administrator at Dell to ascertain that the NSA did not have Poitras under surveillance, he could not be sure that other agencies, such as the Russian and Chi- Epst_9780451494566_2p_all_r1.z.indd 68 9/29/16 5:51 PM String Puller | 69 nese intelligence services, were not monitoring his communications with her. It was, however, a chance Snowden was willing to take. Snowden, in any case, did not intend to conceal his identity for more than a few months. He told Poitras he had a specific purpose in allowing her to name him in her ongoing film project. Indeed, he said it was essential in his plan to prevent others, including presumably his “most trusted confidante,” from being suspected by law enforcement of helping him in his enterprise. He prevailed on her to accommodate his plan, saying, “You may be the only one who can prevent that, and that is by immediately nailing me to the cross rather than trying to protect me as a source.” His choice of the imagery of crucifixion suggested that like Jesus Christ he was willing to sacrifice himself for the sake of others. In keeping with their operational security arrangement, Snowden said that he would first send her an encrypted file of documents that she would not be able to read. Only after his conditions were met and “everything else is done,” he said, “the key will follow.” He was now pulling the strings. To get that key, she had to follow his instructions. One of his conditions was that she help him recruit Greenwald and other outlets for his disclosures. “The material provided and the investigative effort required will be too much for any one person,” he wrote to Poitras. He next directed her to contact Greenwald. “I recommend that at the very minimum you involve Greenwald. I believe you know him.” (Snowden apparently did not tell her that he had unsuccessfully attempted to reach out to Greenwald before he had contacted her.) His continued interest in Greenwald was understandable. Aside from Greenwald’s opposition to what he called the “Surveillance State,” he was a gateway to The Guardian. That publication had become an important player in the business of disclosing government documents by publishing a large part of the U.S. documents supplied to WikiLeaks, as we have seen. By breaking whistleblowing stories about U.S. intelligence, it had also greatly increased the circulation of its website. As an establishment newspaper, it also gave these WikiLeaks stories credibility with the media. So despite Greenwald’s inability to create an encrypted channel, Snowden still needed him. He had no reason to believe that Greenwald would turn Epst_9780451494566_2p_all_r1.z.indd 69 9/29/16 5:51 PM 70 | how america lost its secrets down the opportunity for a whistle- blowing scoop for The Guardian. After all, the classified documents Snowden would provide him would also give credence to both Greenwald’s book and his many blogs denouncing U.S. government surveillance. Aside from Greenwald and Poitras, Snowden sought an outlet inside the American establishment. So he had Poitras write to Barton Gellman, the Pulitzer Prize– winning reporter for The Washington Post. Poitras had met Gellman in 2010, when they were both fellows at NYU’s Center on Law and Security. Poitras had requested help in encrypting her computer from Karen Greenberg, the executive director of the center, who took her “by the hand” to meet Gellman, Greenberg’s resident expert on encryption software. Born in 1960, Gellman graduated from Princeton in 1981 and became an awardwinning investigative reporter for the Miami Herald, the Post, and Time magazine. He was also the author of Angler: The Cheney Vice Presidency. If Gellman could be drawn into the enterprise, he could provide Snowden with a gateway to the prestigious American paper credited with bringing down President Richard Nixon in the Watergate scandal. Poitras, as the go- between for Snowden, immediately contacted Gellman. After telling him she was involved in a story about NSA surveillance, she suggested that they meet in New York City. For their rendezvous, Poitras took a number of precautions to evade anyone attempting to follow her. She had Gellman first meet her in one coffee shop in lower Manhattan. When he arrived, she had him follow her on foot to another coffee shop, following her antisurveillance tradecraft. Once assured no one was watching them, she ordered coffee for herself and Gellman. Over coffee, she told Gellman about Snowden, whom she described as her anonymous source. She said that he was willing to supply Gellman with documents that would expose domestic surveillance, if Gellman agreed to write a story on it for the Post. Even though Gellman had left the staff of the Post in 2010, he had previously written several stories on that subject for the newspaper, and he was also highly regarded by the editors there. Gellman was interested in Poitras’s offer (although he would consult a friend at the Justice Department about the legality of publishing NSA documents). Epst_9780451494566_2p_all_r1.z.indd 70 9/29/16 5:51 PM String Puller | 71 Snowden had now laid the groundwork for at least two possible outlets. Poitras, however, was having some difficulty in bringing Greenwald in on the plan. Like Snowden, she did not trust writing to him in unencrypted e- mails, and because Greenwald lived in Brazil, she still had not found an opportunity for a face- to- face meeting with him. That opportunity arose in mid- April 2013. Greenwald had flown to the United States to give the lead speech at an event in Yonkers, New York, sponsored by the Council on American- Islamic Relations, a pro- Muslim civil rights organization. He had delivered the keynote speech at its previous meeting in San Jose, California, where his impassioned depiction of the American “Surveillance State” received a rousing ovation from the attendees. He was invited to speak at this award dinner for its East Coast chapter. Poitras flew from Berlin to New York to see him. On April 19, 2013, she arranged to meet Greenwald at noon in the restaurant of the Marriott hotel where Greenwald was staying. When Greenwald arrived at the restaurant carrying a cell phone, she explained to him that the NSA could surreptitiously turn his cell phone into a microphone and use it to eavesdrop on their conversation. She told him to go back to his room and leave his phone there. When he returned, phoneless, she took further precautions by having them change tables several times. Greenwald accepted these tactics because, as he later said, she was in charge of their “operational security.” When they finally settled at a table in the nearly empty restaurant, she showed Greenwald e- mails she had received from Citizen Four. Greenwald, as he recounted, made “no connection” to the “long- forgotten emails” he had received from Snowden under the alias Cincinnatus. Reading the e- mails that Snowden had sent to Poitras, he was impressed with the “sincerity” of the anonymous correspondent. When Poitras showed Greenwald Citizen Four’s mission statement in which he said his motive was to end the U.S. “surveillance state,” Greenwald was further impressed with the source. The surveillance state Snowden described closely dovetailed with the surveillance state that Greenwald had described himself in his speech at the Council on American- Islamic Relations dinner in 2012. Of Epst_9780451494566_2p_all_r1.z.indd 71 9/29/16 5:51 PM 72 | how america lost its secrets course, the similarity of the phrasing might not have been entirely coincidental. Greenwald’s 2012 speech had been put on YouTube and widely circulated on the Internet just a few days before Snowden first wrote to him on December 1, 2012. Snowden identified himself as a privacy advocate, which was also how Greenwald often identified himself in his speeches. He also echoed other concerns Greenwald had publicly expressed, including defending American privacy from government intrusions. Snowden promised the leaks he would supply would provide dramatic results. He asserted in one of his e- mails to Poitras that the “shock” of the documents he would give Greenwald would result in the public’s learning about the secret “mechanisms through which our privacy is violated.” According to Snowden’s assessment, following that initial uproar, they could achieve another objective in their common cause. “We can guarantee for all people equal protection against unreasonable search,” he wrote. In light of this convergence of views, it is not surprising that Greenwald was fully convinced of Citizen Four’s bona fides. He said to Poitras, “He’s real,” and he agreed to help break the story in The Guardian. Poitras now revealed to Greenwald that Citizen Four would deliver an entire trove of secret documents to them in six to eight weeks. According to this timetable, the Greenwald scoop and the “shock” Citizen Four promised would come in early to mid- June 2013. At this point in April, Snowden was in full control. Although his job at Dell involved endlessly monitoring largely meaningless encrypted messages in the NSA tunnel, he had been able to get three major journalists to react favorably to his proposal. None of them knew his name, position, age, location, or where precisely he worked. Nor did they know the means by which he planned to obtain the secrets that he dangled before them. They also did not know where, or even if, they would meet their source. Their total knowledge about him was the description he improperly gave of himself: a “senior government employee in the intelligence community” (Greenwald speculated that he was a disgruntled CIA station chief). Even though they were operating largely in the dark, these three journalists acted as almost any other ambitious reporter would if he or she were offered a major scoop about illegal acts of the govern- Epst_9780451494566_2p_all_r1.z.indd 72 9/29/16 5:51 PM String Puller | 73 ment. In addition, the information was in line with what they had previously investigated or written about. None of these journalists had any reason to doubt at this point that their anonymous source was anything but the sincere whistle- blower he claimed to be. They could not have known from his anonymous e- mails that aside from the whistle- blowing documents he promised them, he was in the process of stealing a large number of other documents that concerned the NSA’s sources and methods in foreign countries. These documents, to which Snowden never referred in his correspondence with them, had little if anything at all to do with domestic spying on American citizens. Epst_9780451494566_2p_all_r1.z.indd 73 9/29/16 5:51 PM chapter 8 Raider of the Inner Sanctum They think there’s a smoking gun in there that would be the death of them all politically. — edward snowden, Moscow, 2014 The nightmare of the NSA is a penetration. As the CIA, the FBI, and the NSA found out in the 1990s, no intelligence service is invulnerable to it. Any employee of a large intelligence organization can turn, or be turned, against it. Among the more than ten thousand intelligence workers employed by the NSA, it is a near certainty that over time more than one of them will become dissatisfied with their work. A worker may have a personal grievance about salary, lack of promotion, or treatment by his or her superiors. Disenchantment with the NSA may also proceed from idealistic objections. The NSA is in the business of secretly intercepting messages, and an insider could come to find its spying activities at odds with his or her own beliefs about the violation of privacy. For any of these reasons, a disgruntled insider could go rogue. He or she then might attempt to right a perceived wrong by disclosing NSA secrets to another party. That party might then induce or blackmail the rogue employee into disclosing further secrets. Epst_9780451494566_2p_all_r1.z.indd 74 9/29/16 5:51 PM Raider of the Inner Sanctum | 75 To guard against this, the NSA has developed a well- organized system for stratifying its data so that obtaining critical secrets required a rogue employee to burrow into its heavily protected inner sanctum. As part of this system, the NSA divides its data into different tiers depending on the importance of the secrets to its operations. The first tier, Level 1, is mainly administrative material. This data would include FISA court orders and other directives its employees might need to check on to carry out their tasks. Level 2 contains data from which the secret sources have been removed. This tier, available to other intelligence services and policy makers, includes reports and analysis that can be shared. Level 3 contains documents that cannot be shared outside a small group of authorized individuals, because they disclose the secret sources through which the NSA surreptitiously obtained the information. This third tier includes, for example, compiled lists of sources in China, Russia, Iran, and other adversary countries. It also discloses the exotic methods the NSA uses to get some of this data. Level 3 documents also include reports on specific NSA, CIA, and Pentagon operations unknown to adversaries. These Level 3 documents are described by NSA executives as “the Keys to the Kingdom,” because they could invalidate America’s entire intelligence enterprise if they fell into the hands of an adversary. And, as far as is known, prior to 2013, there had been no successful theft of any Level 3 documents. Because of their extreme sensitivity, Level 3 documents were not handled by most of the private firms providing independent contractors. At Dell, Snowden had access mainly to Level 1 and Level 2 data (which he could, and did, download from shared sites on NSANet). These lower- level documents had whistle- blowing potential because they concerned NSA operations in the United States. They did not reveal, however, sources that the NSA used in intercepting the military and civilian activities of foreign adversaries. Snowden quit his job at Dell as a system administrator on March 15, 2013, to take another job working for the NSA in Hawaii at Booz Allen Hamilton. Unlike other outside contractors that serviced the NSA, the firm he now chose specialized in handling the NSA’s Level 3 data. Epst_9780451494566_2p_all_r1.z.indd 75 9/29/16 5:51 PM 76 | how america lost its secrets When Snowden applied to Booz Allen earlier in March 2013, the company had no opening for a system administrator at the National Threat Operations Center, an NSA unit in which it dealt with Level 3 data. It did have an opening for an infrastructure analyst, a lower- paying job involving maintaining the computer technology necessary to monitor threats. Despite a cut in pay, Snowden took that job. “Snowden was an IT guy, not a SIGINT analyst,” a former NSA Signals Intelligence officer pointed out. “He was working as a contracted infrastructure analyst for NSA’s Information Assurance arm, . . . [which, ironically as it turned out] protects classified U.S. communications from potential intruders.” Steven Bay, the manager at Booz Allen who hired and supervised Snowden, recalled that the first “red flag” came up soon after Snowden began he training, when “Snowden began asking about a highly classified mass-surveillance program” to which Snowden did not have access (although Bay did). In retrospect, Bay realized that Snowden had applied for the job for a specific reason. “He targeted our [Booz Allen] contract directly,” Bay said. “Somehow he figured out that our contract, and what we did on that contract, were the types of gates he needed to get access to.” Snowden subsequently told the South China Morning Post that he took this job to “get access to lists of machines all over the world the NSA had hacked.” If so, he was after the keys to the NSA’s kingdom of global surveillance. Booz Allen held those keys. “He targeted my company because we enjoy more access than other companies,” Booz Allen’s vice- chairman Michael McConnell said with the benefit of hindsight. As a result of the theft, he appraised, “an entire generation of intelligence was lost.” McConnell, a former NSA director, was in a position to know. Snowden’s sudden career change had both advantages and disadvantages for the enterprise he was planning. The main advantage was that he would have proximity to the computers in which were kept the “lists” he sought of NSA global sources. The main disadvantage, aside from a cut in salary, was that he would no longer be a system administrator. This change meant he would no longer have privileges to bypass password restrictions or temporarily transfer data. Instead, as an infrastructure analyst, he would not have pass- Epst_9780451494566_2p_all_r1.z.indd 76 9/29/16 5:51 PM Raider of the Inner Sanctum | 77 word access, at least during the two- month- long training period, to the computers that he had not been specifically “read into,” which did not include those computers that stored the Level 3 lists. Access to these tightly controlled compartments was limited to only a handful of analysts at the center who had a need to know. Because the new job entailed handling higher- level secret documents, Booz Allen had stricter requirements for applicants than Dell. To slip by them, Snowden had engaged in a minor subterfuge. He wrote on his application that he was expecting a master’s degree from the online division of Liverpool University in England. In fact, he had not completed a single course at Liverpool and would not be receiving any sort of a degree from it. Booz Allen did not verify this and had agreed to hire him as a trainee- analyst. It did not change that decision even after it found out about his subterfuge. According to Admiral McConnell, Snowden never actually worked in the Booz Allen offices, which are housed in a skyscraper in downtown Honolulu. Instead, he was immediately assigned to work at the NSA’s highly sensitive National Threat Operations Center at the Kunia base, the same location where he had worked for Dell. Before he could begin working there, however, he needed to fly to Maryland to take a mandatory orientation course at the NSA. The course was given in an eleven- story building, with a sheer wall of black glass, on the NSA’s 350- acre campus at Fort Meade. He arrived there from Hawaii on April 1, 2013. Like every other Booz Allen contractor who worked at the NSA’s center, Snowden was required to sign the “Sensitive Compartmented Information Nondisclosure Agreement.” In this document, Snowden acknowledged that he had been granted access to sensitive compartmented information, called SCI, as part of his work and that he understood that any disclosure of that information to an unauthorized person would violate federal criminal law. He was also told, as were all new contract employees at Booz Allen, that its disclosure could damage the interests of the United States and benefit its enemies. In signing the document, he swore an oath not to divulge any of this information without first receiving written approval from U.S. authorities. So less than two months before he downloaded sensitive compartmented infor- Epst_9780451494566_2p_all_r1.z.indd 77 9/29/16 5:51 PM 78 | how america lost its secrets mation, he was fully aware of what the consequences of divulging this information would be. By this time, as we know, he had already agreed to deliver classified data to three journalists. Snowden believed that bringing complaints to NSA lawyers or supervisors was, as he put it, “playing with fire.” “When I was at NSA,” Snowden later said in Moscow, “everybody knew that for anything more serious than workplace harassment, going through the official process was a career-ender at best.” Nevertheless, on April 5, 2013, while still in the training facility in Maryland, he apparently sought to establish a paper trail for himself. He wrote a letter to NSA’s Office of the General Counsel asking whether or not NSA directives take precedence over acts of Congress. A lawyer from the Office of the General Counsel responded three days later, addressing Snowden as “Dear Ed.” The lawyer said that acts of Congress take precedence over NSA directives. He also suggested that “Ed” phone him if he needed any further clarification. Presumably, Snowden had asked the question to elicit a reply he could later use to bolster his claim that the NSA had ignored or rejected policies regarding NSA directives. Instead, the “Dear Ed” response was of little use to Snowden, because it did not dispute his point that NSA directives must lawfully conform to the acts of Congress. The NSA lawyer never heard back from “Ed.” Snowden completed his orientation course at Fort Meade on Friday, April 12, 2013. While he was in Maryland, he took time off to pay visits to both of his divorced parents. It would be the last time he would see either of them in the United States. He returned on April 13 to Hawaii. One domestic task he had to attend to was helping Mills pack up their possessions, which they stored in boxes in the garage. The lease on their house was up on April 30, 2013, and they had to move. According to Mills, they found a temporary rental just a few blocks away. On Monday, April 15, Snowden began on- the- job training as an analyst at the National Threat Operations Center. He would not complete the course. The same week he began the training, he prepared his exit by writing to Booz Allen and saying he needed a brief medical leave in May to undergo treatment for epilepsy symptoms. As far as is known, he did not suffer from epilepsy. Booz Allen Epst_9780451494566_2p_all_r1.z.indd 78 9/29/16 5:51 PM Raider of the Inner Sanctum | 79 required a minimum of one month’s notice for foreign travel. By making the request, he lessened the likelihood that it would arouse undue suspicion when he departed for Hong Kong with stolen documents on May 18. This brief window left him some four weeks to take the lists that he coveted. Snowden carried out the heist with precision reminiscent of a Mission: Impossible movie caper. First, he needed to get passwords to up to twenty- four compartments at the National Threat Operations Center that he had not been read into. Even in the “open culture” of the NSA, this was not an easy challenge. He would be asking one or more intelligence professionals to break strict NSA rules that not only prohibited them from disclosing their passwords to an unauthorized party such as himself but required them to report any unauthorized person who asked to use their passwords. Remarkably, he accomplished this incredible feat. He gained access to twenty- four compartments containing the NSA’s most closely guarded secrets in a matter of a few weeks. Next, he had to find the lists he was seeking in a vast ocean of data. For this task, he used software applications called spiders to crawl through the data and find the files he was after. He deployed these robotic spiders, which presumably had been programmed in advance, soon after he began working at the center. According to the subsequent NSA damage assessment, Snowden’s spiders indexed well over one million documents. Many of those that he copied and moved were from Level 3 sensitive compartmented information, according to the NSA analysis. The spiders also made his penetration relatively safe. As previously mentioned, the Hawaii base did not have a real- time auditing system. So alarm bells did not go off in the security office when he indexed documents. Finally, Snowden had to find a way to transfer this data to a computer with an opened USB port. This task was complicated by a security precaution. Most of the computers at the center had had their ports sealed shut to prevent unauthorized downloads. Making the transfer even more difficult, he was working as an analyst in training in an open- plan office with closed- circuit security cameras. But it was not impossible. System administrators sometimes used service computers that had unsealed ports to back up data before they did Epst_9780451494566_2p_all_r1.z.indd 79 9/29/16 5:51 PM 80 | how america lost its secrets maintenance work. Even though Snowden was no longer a system administrator, he could still perhaps befriend a system administrator or even steal or borrow a service computer. Whatever the NSA’s and Booz Allen’s security measures, Snowden succeeded in getting the files. In a matter of a few weeks, he managed to download hundreds of thousands of Level 3 documents to an unsealed computer. He also took some less sensitive documents from the administrative file (which contained mainly Level 1 documents) at the end of April. These later acquisitions included an order from the FISA court issued on April 25, 2013. He had completed the operation by May 17, the last day he would ever enter the NSA facility. He transferred the data he had amassed on the service computer, including the lists of the computers in Russia and China that the NSA had succeeded in penetrating, onto storage devices, which he later said were thumb drives. Then he coolly walked past the security guards at the exit, who only seldom performed random checks on NSA employees. He carried out the entire operation with such brilliant stealth that he left few if any clues behind as to how he obtained his colleagues’ passwords to multiple compartments, moved the data from many different supposedly sealed computers to an opened service machine, or downloaded these documents to multiple thumb drives without arousing suspicion. The NSA would not discover the theft for fifteen days. His departure from Hawaii was also well prepared. Lindsay Mills had departed that morning for a planned two- week visit to the outer islands. This trip allowed him to pack his belongings without saying anything to her that might be difficult for her to later explain. He simply left a note that she could show to authorities saying that he was away on a “business trip.” He informed Bay that he would have to go in for epilepsy tests on the following Monday and Tuesday. If the results weren’t good, he might have to be out even longer. Epst_9780451494566_2p_all_r1.z.indd 80 9/29/16 5:51 PM chapter 9 Escape Artist I’m not self- destructive. I don’t want to self- immolate and erase myself from the pages of history. But if we don’t take chances, we can’t win. — edward snowden, Moscow, 2014 The next evening, May 18, Snowden drove to Honolulu International Airport. He left his leased car in the parking lot. He took with him only carry- on baggage, including a backpack and a laptop with a Tor sticker on it. “I took everything I had on my back,” he said, referring to the backpack. He also said that he took enough cash to pay for his fugitive life and he took the thumb drives containing the NSA’s keys to the kingdom. At this point, of course, Snowden was not wanted by the authorities. He had provided his employer and the NSA with a medical excuse for his absence from work so he would not be immediately missed. He had a valid passport, a credit card, and ID. Snowden’s destination was Hong Kong. After crossing the international date line, Snowden waited about three hours in the transit zone of Narita. He then boarded a plane to Hong Kong. After the four- hour flight from Narita, he arrived in Hong Kong early in the morning on May 20. He had visited Hong Kong at least once before, with Lindsay Mills, when he was stationed in Japan. According to Albert Ho, his Epst_9780451494566_2p_all_r1.z.indd 81 9/29/16 5:51 PM 82 | how america lost its secrets Hong Kong lawyer, Snowden stayed at a residence arranged for him in advance by a party whom Snowden knew prior to his arrival. As noted earlier, for the next ten days, Snowden did not use his credit card or leave any paper trail to his location. Wherever he was, “his first priority,” as he later told Greenwald, was to find a place safe from U.S. countermeasures. He brought with him a large number of electronic copies of NSA documents marked TS/SCI/NOFORN, which stood for “Top Secret, Sensitive Compartmented Information, and No Foreign Distribution.” According to government rules, data carrying these labels could not be removed from a governmentapproved “SCI facility.” But Snowden, who brought them with him into this semiautonomous zone in China, broke these rules. Wherever Snowden was staying, apparently he believed he was relatively safe. “That whole period was very carefully planned and orchestrated,” Snowden later told The Guardian in Moscow. On May 22, he sent an e-mail to Bay (who did not know he had left Hawaii) saying that his epilepsy tests came back with “bad” results, and he needed further medical attention. Here Snowden communicated directly first with Gellman and then with Greenwald. He e- mailed Gellman under the alias “Verax.” Already, via Poitras, he had provided Gellman with PowerPoint slides from an NSA presentation about a joint FBI- NSA- CIA operation code- named PRISM. He believed it qualified as whistleblowing because it revealed that the NSA, in intercepting e- mails, tweets, postings, and other web interactions about foreign terrorists, incidentally also picked up data about Americans. According to the rules imposed on the NSA by a 2007 presidential directive, whatever information was accidently picked up about Americans was supposed to be filtered out, and hundreds of compliance officers were to recheck the data every ninety days to assure that directive was being carried out. Even so, it was likely some data was not expunged in this process. So PRISM could cause embarrassment for the NSA. Snowden had not yet made arrangements to meet journalists, but now he proposed that Gellman join him in Hong Kong. In attempting to convince him of the urgency of the trip, he wrote that he had reason to believe that “omniscient State powers” imperiled “our freedom and way of life.” He noted, with a touch of modesty, “Perhaps Epst_9780451494566_2p_all_r1.z.indd 82 9/29/16 5:51 PM Escape Artist | 83 I am naive.” He also added dramatically, “I have risked my life and family.” Even so, Gellman declined coming to Hong Kong. (According to Greenwald, Gellman could not make the trip, because lawyers for The Washington Post were uneasy with having a reporter receive classified documents in a part of China.) On May 24, 2013, Snowden attempted to apply more pressure on Gellman by telling him that the story about the PRISM program had to be published by the Post within seventy- two hours. Gellman could not accede to such a condition, because the decision of when to publish a story was made not by him but by the editors of the newspaper. He told Snowden that the earliest the story could be published was June 6, 2013, which was well past Snowden’s deadline. Snowden next turned to Greenwald in Brazil. Both Poitras and Micah Lee had made great efforts to tutor Greenwald on encryption protocols, with Lee’s sending Greenwald a DVD by FedEx that would allow him to receive both encrypted messages and encrypted phone calls. Even then, Greenwald was unable to fully install it. As a result, Greenwald still had not met Snowden’s requisites on encrypting his computer. With Gellman uncertain, Greenwald was now essential to Snowden’s plan. If he was to have any newspaper outlet, he needed to persuade Greenwald to come to Hong Kong. At this point, he took matters into his own hands. On May 25, Snowden somewhat aggressively e- mailed Greenwald, saying, “I’ve been working on a major project with a mutual friend of ours. You recently had to decline short- term travel to meet with me.” Although he did not specify the “short- term travel” to which he referred, he added pointedly, “You need to be involved in this story.” He suggested that they immediately speak on the phone via a website that encrypts conversations. Snowden began the call by complaining, “I don’t like how this is developing.” He made it clear that he, not the journalist he had selected, was pulling the strings. If Greenwald wanted the scoop, he had to follow Snowden’s instructions, which included dividing the scoops between The Guardian and The Washington Post. According to his plan, Gellman would break the PRISM story in the Post, and Greenwald would break the “mass domestic spying” story in The Guardian. In addition, he insisted that The Guardian publish his per- Epst_9780451494566_2p_all_r1.z.indd 83 9/29/16 5:51 PM 84 | how america lost its secrets sonal manifesto alongside its story. As he envisioned it, the media event would also include a video component in which Greenwald would interview him. Greenwald agreed to this micromanaging, So Snowden said he would send him what he called a “welcome package” of documents to demonstrate his good faith. His plan also required a face- to- face meeting. Snowden told him, “The first order of business is to get you to Hong Kong.” The whole conversation lasted two hours, according to Greenwald. Snowden sent him twenty classified NSA documents labeled “Top Secret.” He also included in the package his personal manifesto, which asserted that the NSA was part of an international conspiracy of intelligence agencies that were working to “inflict upon the world a system of secret, pervasive surveillance from which there is no refuge.” Meanwhile, Snowden told Poitras he was sending her a number of NSA documents, including a FISA warrant that had been issued less than a month earlier. He wanted that FISA warrant to serve as the basis of Greenwald’s scoop. It was perfect whistle- blowing material for The Guardian because it ordered Verizon to turn over all its billing records for ninety days to the NSA. It was as close to a smoking gun as anything he had copied at the NSA. It would also get attention because James Clapper, the director of national intelligence, had stated before Congress just two months earlier that the NSA did not collect phone data in America. This warrant would allow The Guardian, in the best tradition of gotcha journalism, to catch Clapper in an apparent lie. Continuing his string pulling, Snowden instructed Poitras not to show the FISA warrant to Greenwald until they were safely aboard a plane to Hong Kong. That would prevent Greenwald from releasing the story previously. He also sent Poitras an entire encrypted file of NSA documents, saying it would “include my true name and details for the record, though it will be your decision as to whether or how to declare my involvement.” He did not send her the key to decipher the file, saying, “The key will follow when everything else is done.” He further told her that he preferred that her new film Epst_9780451494566_2p_all_r1.z.indd 84 9/29/16 5:51 PM Escape Artist | 85 focus on him as the sole perpetrator of the leak so that no one else at the NSA would be suspected. Poitras and Gellman were not the only journalists involved in the news event. Poitras also asked Appelbaum to help her interview Snowden about the NSA’s operations. She later said that she needed someone with technical expertise in government surveillance to test the bona fides of Citizen Four. She believed that Appelbaum, who had participated in her anti- NSA presentations in 2012, qualified for the position. Snowden previously had contact with Appelbaum. Appelbaum had communicated with Snowden under his Oahu CryptoParty alias about an obscure piece of software just a few weeks after Snowden had met with Runa Sandvik in Hawaii in December 2012. Appelbaum, in fact, had worked with Sandvik as a core developer of Tor software. Snowden allowed Appelbaum to put detailed questions to him concerning the secret operations of the NSA before he met with Poitras and Greenwald in Hong Kong. Indeed, Poitras joined him in asking Snowden via encrypted e- mails such questions as “What are some of the big surveillance programs that are active today and how do international partners aid the NSA?” “Does the NSA partner with other nations, like Israel?” and “Do private companies help the NSA?” Snowden answered all the questions to the satisfaction of Appelbaum and Poitras. (The interview was published on July 8, 2013, with Snowden’s approval on the website of Der Spiegel, the German weekly, which had also published the WikiLeaks documents.) As the days ticked away while Snowden was waiting for Greenwald in Hong Kong, Greenwald was awaiting a green light to go there from Janine Gibson, the editor of the Guardian website, who was based in New York. Under Gibson’s leadership, The Guardian’s website had effectively “gone into the business of publishing government secrets,” as the Guardian columnist Michael Wolff pointed out. Most of the documents had been supplied by Bradley Manning via WikiLeaks. Few if any of these previous documents The Guardian published were highly classified, and none were SCI top secret documents. The NSA documents Greenwald had received Epst_9780451494566_2p_all_r1.z.indd 85 9/29/16 5:51 PM 86 | how america lost its secrets from Citizen Four were another matter. They contained the sort of SCI communications intelligence data that no major newspaper had ever published before. Their disclosure might result in journalists’ being imprisoned, because both British law and U.S. law criminalized the disclosure by anyone of communications intelligence. As a lawyer, Greenwald recognized this danger. On the other hand, the NSA documents were far more explosive than the WikiLeaks material and promised an even greater spike in circulation. So Greenwald assumed that Gibson would be willing to authorize their publication and provide the expenses for his trip to Hong Kong. He flew from Rio to New York on May 30 to meet in person with Gibson, who had concerns about publishing what were purported to be top secret documents that came from an anonymous source. She was certainly not willing to go along with Citizen Four’s demand that The Guardian publish his personal manifesto alongside the documents. Aside from its shrill and alarming tone, it sounded, as she told Greenwald, “a bit Ted Kaczynski- ish,” referring to the mathematician known as the Unabomber who had maimed or killed twenty- six people with anonymous mail bombs between 1978 and 1995. Kaczynski had also demanded that newspapers publish his personal manifesto. Gibson explained to Greenwald, “It is going to sound crazy to some people.” Her concern was that it would detract from the credibility of the rest of the story. Snowden had also written to Greenwald to explain his position. “Even the Constitution is subverted when the appetites of power demand it,” Snowden said. Paraphrasing President Thomas Jefferson, he continued, “Let us speak no more of faith in man, but bind him down from mischief by the chains of cryptography.” Snowden, showing his cultlike faith in encryption, substituted “cryptography” for Jefferson’s word “constitution.” Gibson was unmoved. The stolen NSA documents were another matter. They were an enormous scoop that could have a greater impact than the WikiLeaks scoop. Gibson authorized Greenwald’s trip to Hong Kong on the condition that he take with him a Guardian staffer in whom she had confidence, the Scottish- born Ewen MacAskill, a sixty- one- year- old veteran journalist who had been the Washington bureau chief for The Guardian. His assignment was to evaluate the bona fides of the Epst_9780451494566_2p_all_r1.z.indd 86 9/29/16 5:51 PM Escape Artist | 87 anonymous source in Hong Kong for Gibson. Greenwald accepted her terms. Poitras, who would be accompanying them, would be paying her own way. In case The Guardian failed to publish the story, Snowden had a contingency plan in place. While Greenwald was negotiating with Gibson, Snowden arranged for Micah Lee, Poitras’s associate at the Freedom of the Press Foundation, to build a personal website for him. Writing to Lee from Hong Kong, first under his alias Anon108 and later under his real name, Snowden said that he planned to post his “anti- surveillance manifesto.” He would also use it to post “a global petition against surveillance.” Snowden had Lee name the site “SupportOnlineRights.com.” According to Lee, the website would be built with a “dead man’s switch,” which would automatically trigger the release of NSA documents if Snowden was arrested. It was not clear whether Lee was doing this work as a freelancer or in his capacity as the chief technology officer for the Freedom of the Press Foundation. The website Lee built for Snowden proved unnecessary when Poitras e- mailed him on June 1 that The Guardian had approved the trip and she and Greenwald were booked on a Cathay Pacific flight to Hong Kong. They would arrive the next day. In his preparation to go public in Hong Kong, Snowden showed himself fully capable of orchestrating what would become a major news story. He not only picked the journalists who would break it but also instructed each of them as to the timing, sequence, and content of their initial disclosures. In the security of his unknown residence in Hong Kong, he also worked to carefully separate the purloined NSA documents into two very different caches. “I carefully evaluated every single document I disclosed,” Snowden explained to the Guardian journalists in early June. The documents in this first cache were selected to serve what he termed the “public interest.” In the hands of journalists, these selected documents, and the story he fashioned to accompany them, would burnish his image in the public consciousness as a whistle- blower. He did not turn over the second cache, telling Greenwald, “There are all sorts of documents that would have made a big impact that I didn’t turn over.” By the time he received the message from Poitras, Snowden had Epst_9780451494566_2p_all_r1.z.indd 87 9/29/16 5:51 PM 88 | how america lost its secrets finished his preparations for the journalists. With selected documents copied on a thumb drive, he moved from the residence where he had been staying for ten days to a venue for meeting the reporters. The place he chose, as noted earlier, was the Mira hotel in the Kowloon district of Hong Kong, where he checked in under his own name. He e- mailed Poitras his name and the address of the hotel; there was no longer any reason to hide his true identity. Epst_9780451494566_2p_all_r1.z.indd 88 9/29/16 5:51 PM c h a p t e r 10 Whistle- blower They elected me. The overseers . . . The [American] system failed comprehensively, and each level of oversight, each level of responsibility that should have addressed this, abdicated their responsibility. — edward snowden, Moscow, 2013 While snowden in Hong Kong was attempting to reel in the journalists, Lindsay Mills returned to Honolulu from her “island- hopping” trip to find their house partially flooded and Snowden nowhere to be found. In a brief note Snowden left her, he said he was away on a business trip and indicated that, at least temporarily, their eight- year relationship was on hold. “I feel alone, lost, overwhelmed, and desperate for a reprieve from the bipolar nature of my current situation,” she wrote in her journal on June 2 (which would be June 3 across the international timeline in Hong Kong). “I’ve nearly lost my mind, family, and house over the past few weeks.” She also noted in her online journal, “Oh and I physically lost my memory [SIM] card with nearly all my adventure photos,” as well as other personal data. The loss would make it difficult to reconstruct her past activities with Snowden. In Hong Kong, if Snowden were following Lindsay’s online journal, he would have read that his girlfriend had returned home, lost her data, and needed a “reprieve” from the situation in which he had Epst_9780451494566_2p_all_r1.z.indd 89 9/29/16 5:51 PM 90 | how america lost its secrets put her. But because they were exchanging private text messages by then, he would not have needed to consult her public journal. Snowden was certainly aware that he would soon be the object of a manhunt that could involve those with whom he was acquainted. He instructed Poitras to mask their e- mail communications in cyberspace “so we don’t have a clue or record of your true name in your file communication chain.” Such precautions were necessary, he explained to her, because “every trick in the book is likely to be used in looking into this.” The journalists arrived the evening of June 2. The Mira hotel can be entered by guests both through a groundfloor lobby with a restaurant and a smaller third- floor lobby that connects to the Mira shopping mall. The instructions that Snowden sent Poitras on her arrival were an exercise in control: “On timing, regarding meeting up in Hong Kong, the first rendezvous attempt will be at 10 a.m. local time. We will meet in the hallway outside of the restaurant in the Mira Hotel. I will be working on a Rubik’s cube so that you can identify me. Approach me and ask if I know the hours of the restaurant. I’ll respond by stating that I’m not sure and suggest you try the lounge instead. I’ll offer to show you where it is, and at that point we’re good. You simply need to follow naturally.” According to Greenwald’s account, Snowden changed the plan to the upper lobby. “We were to go to the third floor,” Greenwald writes. “We were to wait on a couch near a ‘giant alligator,’ ” which Poitras said was a room decoration. (A hotel executive told me that the hotel knew of no plastic alligator on the third floor but possibly it had been temporarily parked there by a hotel guest.) They were then to give the recognition signal. Although these instructions provided the atmospherics of “an international spy thriller,” as Greenwald described them, Snowden hardly needed any spy tradecraft to recognize Greenwald and Poitras because there were many photographs of them on the Internet. In any case, they gave the recognition signal, twice, in the designated place, and a young man walked over to them holding a Rubik’s Cube. Greenwald noted, “The first thing I saw was the unsolved Rubik’s Cube, twirling in the man’s left hand.” The man said, “Hello,” and introduced himself as “Ed Snowden.” Greenwald was particularly surprised by Snowden’s boyish looks. Epst_9780451494566_2p_all_r1.z.indd 90 9/29/16 5:51 PM Whistle- blower | 91 “The initial impression was one of extreme confusion,” Greenwald wrote in his book. “I was expecting to meet somebody in his sixties or seventies, someone very senior in the agency, because I knew almost nothing about him prior to our arrival in Hong Kong.” His initial confusion was understandable. Snowden, it will be recalled, had falsely identified himself to them in an e- mail as a senior member of the intelligence community. Snowden led Greenwald and Poitras to the nearby elevator, and they went through various corridors of the hotel to his room on the tenth floor. It was mainly occupied by a king- sized bed, but it also featured a sleek writing desk in the corner, two chairs, and a modernistic lamp. The bathroom was behind a glass partition, which could be closed off by a black louver blind. There was also a small refrigerator in which Snowden asked them to stow their cell phones. Snowden, as we know, had already told Poitras that he wanted her to make a documentary of the meeting. She therefore wasted no time in mounting her camera on a tripod. “Minutes after meeting, I set up the camera,” she said. Snowden told her, “When you are involved in an action which is likely to get you indicted, you typically don’t have a camera rolling in the room.” Nevertheless, he allowed her to film his actions for the next eight days. One possible reason is that he had no intention of standing trial. In any case, as Poitras found out, Snowden was anything but camera shy. Over the next week, she would shoot over twenty hours of Snowden’s activities in that small room. It was essentially a one- man show, a presentation of him, by himself, for the appreciation of a global public. Poitras knew virtually nothing about her subject until ten minutes before she began filming him. She had not even googled him, because she was concerned that her Internet search might alert the NSA and law enforcement authorities. In an over- the- top waiver of his own privacy, he allowed her to film him washing in the bathroom, preening his hair in the mirror, napping on his bed, getting dressed, and packing his bag. He even permitted her to film a private computer exchange between him and Mills (who was in Honolulu). That day Mills informed Snowden that two government investigators had come to their home in Hawaii, asking her about Snowden’s whereabouts. When he had failed to show up for work on June 3 it Epst_9780451494566_2p_all_r1.z.indd 91 9/29/16 5:51 PM 92 | how america lost its secrets evidently set off alarm bells at Booz Allen and the NSA. Snowden expressed anger to the journalists in the room at the NSA’s intrusions on the privacy of his girlfriend. Snowden also performed his security procedures on camera, including stuffing bed pillows under the door to block any eavesdroppers and throwing a red blanket over his head, which he called jokingly his “magical cloak of power.” He explained to Greenwald that he donned his “cloak” when he turned on his laptop to prevent any hidden cameras in the room from spotting his password. He also checked the hotel phone for bugs. It was not without irony that he went through these security rituals to protect his data as he allowed Poitras to film NSA data on his computer screen. Because he planned to use these journalists as his outlets to go public in a few days, the security measures he performed while on camera would only serve a temporary purpose. The centerpiece of the planned video would take the form of an interview with Greenwald. Snowden himself provided the talking points. The filming would eventually provide Poitras with a featurelength documentary, Citizenfour, which would be commercially released in October 2014 and win an Academy Award for her. The next day, Ewen MacAskill, whom Poitras had not wanted Greenwald to bring to the initial meeting, joined Poitras and Greenwald in Snowden’s room. Snowden insisted that MacAskill also go through the ritual of stowing his cell phone in the minibar refrigerator. Not without irony, Snowden’s own phone can be seen on his bed recharging. Although MacAskill was sent by Gibson to the event to verify the source’s bona fides, he had apparently hardly been briefed. The questioning went as follows: macaskill: Sorry, I don’t know anything about you. snowden: OK, I work for— macaskill: Sorry, I don’t know even your name. snowden: Oh, sorry, my name is Edward Snowden. I go by Ed. MacAskill went on to ask him to enumerate the various positions he held during his career in intelligence. Snowden was not entirely Epst_9780451494566_2p_all_r1.z.indd 92 9/29/16 5:51 PM Whistle- blower | 93 truthful in describing himself. He said that he had been a senior adviser to the CIA, when he had been just a telecommunications support officer. He also said he had been a senior adviser at the Defense Intelligence Agency, even though, according to that intelligence service, he was never employed there. (He did speak at an interagency counterintelligence course the DIA had sponsored.) He said he had a $200,000- a- year salary from Booz Allen when, according to Booz Allen, it was $133,000. It is understandable that he wanted to impress these Guardian journalists in light of his young age and boyish appearance, even to the extent of meretriciously claiming in the video that he had been personally given the “authority” at the NSA to intercept President Obama’s private communications, which, according to an NSA spokeswoman, was not true. No NSA employee, and certainly no civilian contract worker, was given the authority to spy on the president of the United States, she insisted. Such career enhancements reinforced the fact that Snowden altered reality when it suited his purpose with journalists. Snowden had greatly exaggerated or misrepresented the positions he held with the CIA and the DIA, but no effort was made by the team of journalists to verify the information. Instead, MacAskill wrote to Janine Gibson in New York, “The Guinness is good.” It was a prearranged code by which MacAskill certified Snowden’s credibility for The Guardian. Gibson told Greenwald to proceed with the story. Snowden had already provided Poitras and Greenwald with thumb drives on which he had loaded the documents he wanted them to use. Greenwald wrote his first story about NSA transgressions based almost entirely on the FISA warrant involving Verizon’s cooperation that Snowden had copied from the administrative file. Before the story could be published, however, the Guardian policy required relevant American government officials be given the opportunity to respond. Gibson made the requisite call to the White House national security spokesperson, Caitlin Hayden, who arranged a conference call with the FBI’s deputy director, Sean Joyce, the NSA’s deputy director, Chris Inglis, and Robert Litt, the legal officer for the Office of the Director of National Intelligence. After duly taking into account Epst_9780451494566_2p_all_r1.z.indd 93 9/29/16 5:51 PM 94 | how america lost its secrets the response of these three officials, which included the admonition by Litt that “no serious news organization would publish this,” Gibson gave the green light to publish the story. The story broke on June 6. “NSA Collecting Phone Records of Millions of Verizon Customers Daily,” proclaimed the Guardian headline. Under Greenwald’s byline, it said, “Exclusive: Top secret court order requiring Verizon to hand over all call data shows scale of domestic surveillance under Obama.” Along with it was the FISA order. The PRISM story broke hours later in The Washington Post. Written by Gellman and Poitras, it claimed that the NSA and the FBI were tapping directly into the central servers of nine leading U.S. Internet companies, which were knowingly participating in the operation. The latter allegation turned out to be not entirely true, because some of the Internet companies cited in the story denied that they had knowingly participated. The back- to- back publication of these two stories by The Guardian and the Post, however, provided the explosive “shock,” at least in the global media, that Snowden had predicted. Snowden’s identity had not been revealed in either the Guardian or the Post story on June 6. Snowden, however, insisted on outing himself. He explained to Greenwald that he needed to “define himself” before the U.S. government “demonized” him as a spy. That self- definition would be accomplished by a twelve- minute video titled “Whistleblower.” Poitras extracted much of the material for the video from the twenty or so hours she had shot. In the filmed interview, Snowden voiced many of the same statements he had made in his manifesto, so he no longer needed to post that on the Internet. When he insisted on the immediate airing of the video, Greenwald told him that by going public in this way, he was saying “fuck you” to the American government. Snowden replied, “I want to identify myself as the person behind these disclosures.” On June 9, the video was posted on the Guardian website with the Freedom of the Press Foundation getting an on- screen credit. “My name is Ed Snowden,” the extraordinary disclosure began. He then described how the NSA was watching U.S. citizens. Even though the NSA press spokesperson subsequently disputed some of his more dramatic claims, such as his assertion that he had the authority at Epst_9780451494566_2p_all_r1.z.indd 94 9/29/16 5:51 PM Whistle- blower | 95 the NSA “to wiretap anyone, even the president,” the press largely accepted his claims as established facts. As for American surveillance, he declared, “I don’t want to live in a society that does those sorts of things.” The Guardian story accompanying the video carried the headline “Edward Snowden: The Whistleblower Behind the NSA Surveillance Revelations.” Overnight, Snowden became a global celebrity and, to much of the world, a hero. The next morning he packed his belongings into a backpack and moved, without notifying the front desk, to another room Poitras had rented at the Mira. Complicated schemes, especially when they involve transferring state secrets to unauthorized parties in a foreign country, do not necessarily go as planned. That was true of Snowden’s escape plan. Snowden had no plan to stay put and face the music. On the morning of June 10, though, there was apparently a problem. Robert Tibbo and Jonathan Man, the lawyers who, along with Albert Ho, had been retained for Snowden by an unidentified party, received an emergency phone call early in the morning telling them to help Snowden move to a safe location. Although Tibbo would not identify the person who had called, the message had been relayed to Man and him through Ho’s office. When Tibbo called Snowden offering to help him move, Snowden told him, “I can make myself unrecognizable.” Tibbo and Man immediately proceeded to the mall adjacent to the Mira hotel, where they met Snowden. After he signed a document