Reporter Name: <name>
Reporter Phone: 855-830-7782
Reporter Dept: SSC
Location: OTT/KEB
System: EPASICE
Workstation's O/S: n/a
UserId: n/a
Number of users affected: n/a
Possible impact on deadlines if applicable: n/a
Error message: Dead Air
Problem description: Dead Air Call received through ICE

Closing IR

Foundation: EPASBAR
System: EPASICE
Incident Type: INF
Short Description: EPASS DEAD AIR CALL RECEIVED @ NSD

Freeform Problem Description: : Dead Air Call received through ICE. Closing IR
Resolution Text: : Dead Air Call received through ICE
Cause Code: NTF