Reporter Name: Reporter Phone: Reporter Dept: Reporter Email: Affected End User Name: Affected End User Phone Number: Affected End User ID: Dept.: Location: - Building: - Floor: - Room: System: Workstation's O/S: Possible impact on deadlines if applicable: Error message: Problem description: Has troubleshooting been attempted by the End User, Partner Service Desk or any other support team? If Yes provide a brief description, If No simply state N/A. Which system / application was the job submitted (MVS1, MVS2...) on. Userid Job number Job name ===============COPIED FROM EMAIL================ ================ END OF EMAIL ==================