[2026-05-08_13-54-33][28360][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView [2026-05-08_13-54-33][28360][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead. [2026-05-08_13-54-33][28360][Info] upic::Upic version 2.6.0 is initialized [2026-05-08_13-54-33][28360][Info] upic::Boolean flag with key showpremiereproUXPListing is not present in preferences file hence returning default value [2026-05-08_13-54-33][28360][Info] upic::Failed to read plugin info file: C:\Program Files\Common Files\Adobe\UXP\PluginsInfo\v1\premierepro.json [2026-05-08_13-54-33][28360][Info] upic::Failed to read plugin info file: C:\Users\luctr\AppData\Roaming\Adobe\UXP\PluginsInfo\v1\premierepro.json [2026-05-08_13-54-33][28360][Info] upic::Loading plugins from system fallback plugins folder: C:\Program Files\Common Files\Adobe\UXP\Plugins\External [2026-05-08_13-54-33][28360][Info] upic::Loading plugins from user fallback plugins folder: C:\Users\luctr\AppData\Roaming\Adobe\UXP\Plugins\External [2026-05-08_13-54-33][28360][Info] upic::Loading plugins from hybrid fallback plugins folder: C:\Program Files\Common Files\Adobe\UXP\Plugins\luctr\External [2026-05-08_13-54-33][28360][Info] [general] Plugin a3cd5ec5 : [v4] Using Default Value for Icon species [2026-05-08_13-54-33][28360][Error] [general] Plugin a3cd5ec5 : Expected 'host.app' to be premierepro [2026-05-08_13-54-33][28360][Error] [general] Failed to parse the manifest.json file. [2026-05-08_13-54-33][28360][Info] upic::Number of plugins added from system's fallback: 0 [2026-05-08_13-54-33][28360][Info] upic::Number of plugins added from user's fallback: 0 [2026-05-08_13-54-33][28360][Info] upic::Number of plugins added from hybrid's fallback: 0 [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Error] [general] Plugin com.adobe.dva.export.queue : Expected a width for the plugin icon [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.frameio.uxp : Scaled Icon : icons/frameio@1x.png not found [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.frameio.uxp : Scaled Icon : icons/frameio@2x.png not found [2026-05-08_13-54-37][28360][Warn] [general] Plugin com.adobe.frameio.uxp : Expected the icon to have a 1X scaled file [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.frameio.uxp : Scaled Icon : icons/frameio@1x.png not found [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.frameio.uxp : Scaled Icon : icons/frameio@2x.png not found [2026-05-08_13-54-37][28360][Warn] [general] Plugin com.adobe.frameio.uxp : Expected the icon to have a 1X scaled file [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.stock.unified.content.panel : [v4] Using Default Value for Icon species [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.stock.unified.content.panel : [v4] Using Default Value for Icon species [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species [2026-05-08_13-54-37][28360][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species [2026-05-08_13-54-37][28360][Error] [general] Plugin com.adobe.substance-3d.viewer.ps : Expected 'host.app' to be premierepro [2026-05-08_13-54-37][28360][Error] [general] Failed to parse the manifest.json file. [2026-05-08_13-54-37][28360][Info] [general] Plugin a3cd5ec5 : [v4] Using Default Value for Icon species [2026-05-08_13-54-37][28360][Error] [general] Plugin a3cd5ec5 : Expected 'host.app' to be premierepro [2026-05-08_13-54-37][28360][Error] [general] Failed to parse the manifest.json file. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead. [2026-05-08_13-54-37][28360][Warn] [general] Please set UserInfoController::initialize() before app initialization. [2026-05-08_13-54-37][28360][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-54-37][31560][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-54-37][28360][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-54-38][31560][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-54-39][31560][Default] [console] [PT] [DEBUG] [PtState] UI Connector registered. [2026-05-08_13-54-39][31560][Default] [console] [DP] Templates are not initialized yet! [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (ee) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (Se) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (q) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (te) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (se) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (ue) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (me) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (Ae) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class ($) has already been declared as an observer component. [2026-05-08_13-54-40][31560][Warn] [console] The provided component class (ie) has already been declared as an observer component. [2026-05-08_13-54-41][31560][Default] [console] Fri, 08 May 2026 17:54:41 GMT [HS] [AnalyticsCacheController] Initializing Analytics Cache Controller. The cache will be kept for 72 hours and the current time slot is 493961 [2026-05-08_13-54-41][31560][Default] [console] Fri, 08 May 2026 17:54:41 GMT [HS] [AnalyticsCacheController] The maximum cache size is 1048576 bytes and the maximum batch size is 30 [2026-05-08_13-54-41][31560][Default] [console] Fri, 08 May 2026 17:54:41 GMT [HS] [AnalyticsCacheController] There are 0 cache keys in the local storage, with a total of 0 events [2026-05-08_13-54-41][31560][Default] [console] Fri, 08 May 2026 17:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493961 [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [MainStore] Internet connectivity: ONLINE [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2774 PERF - Start Screen Init start [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [StartScreen] CCX Start v10.7.1.13 [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [StartScreen] [HostData] { "Product": "premierepro", "Product ID": "PPRO", "Product Code": "PPRO", "BuildNumber": "65", "Version": "26.2.0", "Platform": "Windows" }} [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2798 PERF - Sophia Init start [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2799 PERF - Ututs Init start [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] log perf event: time: 13 message: Locale Init [2026-05-08_13-54-43][31560][Error] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [imsBridge] IMS config not set [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2813 PERF - Locale Init done: 13 [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2816 PERF - IMS Init start [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2816 PERF - IMS.updateUserProfile start [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2817 PERF - MainStore Init start [2026-05-08_13-54-43][31560][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [ExpressTemplatesImporter] Initialized plugin [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [Performance] 2918 PERF - Shared Settings Init start [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [StartScreen] HS panel was created [2026-05-08_13-54-43][31560][Default] [console] [UAB v2.18.0-17] sentry.io initialized... [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data. [2026-05-08_13-54-43][31560][Default] [console] Fri, 08 May 2026 17:54:43 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor. [2026-05-08_13-54-44][31560][Error] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FileAccessorDataLoader] Param mismatch error [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data. [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor. [2026-05-08_13-54-44][31560][Error] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FileAccessorDataLoader] Param mismatch error [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FM Shared Settings Handler] Shared Settings Handler initialized [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3260 PERF - Migrate Shared Settings start [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FM Shared Settings Migrator] Migration of shared settings not needed [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] log perf event: time: 452 message: MainStore Init [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3269 PERF - MainStore Init done: 452 [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3272 PERF - Migrate Shared Settings done: 12 [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] log perf event: time: 456 message: IMS.updateUserProfile [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3272 PERF - IMS.updateUserProfile done: 456 [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FM Shared Settings Handler] Loading User SharedSettings [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3274 PERF - Load Users Shared Settings done: 1 [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3275 PERF - Shared Settings Make Request start [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [FM Shared Settings Handler] Get data [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3276 PERF - IMS.updateAccessToken start [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3277 PERF - Shared Settings Make Request done: 2 [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] log perf event: time: 359 message: Shared Settings Init [2026-05-08_13-54-44][31560][Default] [console] Fri, 08 May 2026 17:54:44 GMT [HS] [Performance] 3277 PERF - Shared Settings Init done: 359 [2026-05-08_13-54-44][31560][Default] [console] [DP] [PPro Event Received] [object Object] [2026-05-08_13-54-44][31560][Default] [console] [DP] [PPro Event Received] [object Object] [2026-05-08_13-54-44][31560][Default] [console] [DP] [PPro Event Received] [object Object] [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Drover] CCX-Start-Drover : Home screen visibility set to visible without back button. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] log perf event: time: 4306 message: UI Ready [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] 4306 PERF - UI Ready [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] 4315 PERF - premierepro - Recents are ready to render [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Drover] PPRO: Recent files provided. No. of items = 10 [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] log perf event: time: 1048 message: IMS.updateAccessToken [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] 4324 PERF - IMS.updateAccessToken done: 1048 [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] log perf event: time: 1510 message: IMS Init [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] 4326 PERF - IMS Init done: 1510 [2026-05-08_13-54-45][31560][Error] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\PPRO-26-2-0-fr_FR-FAE48880E7FA43A3AD25D6ADB4A737A7.json Error: Param mismatch error [2026-05-08_13-54-45][31560][Warn] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Failed to fetch data using File Accessor. Falling back to Vulcan fetch. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] log perf event: time: 4333 message: Data Loader for home: Getting data using Vulcan fallback. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] 4333 PERF - Data Loader for home: Getting data using Vulcan fallback. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [SophiaBase] Calling CCX Process for Home data. [2026-05-08_13-54-45][31560][Error] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\PPRO-26-2-0-fr_FR-6827783011E0455483339309B78E55B0.json Error: Param mismatch error [2026-05-08_13-54-45][31560][Warn] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Failed to fetch data using File Accessor. Falling back to Vulcan fetch. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] log perf event: time: 4336 message: Data Loader for utut: Getting data using Vulcan fallback. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [Performance] 4336 PERF - Data Loader for utut: Getting data using Vulcan fallback. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [HS] [SophiaBase] Calling CCX Process for Utut data. [2026-05-08_13-54-45][31560][Warn] [console] [DP] Failed to fetch resource at ./locale/en/ppro/curatedContent.json [2026-05-08_13-54-45][31560][Warn] [console] [DP] Failed to fetch resource at ./locale/en/ppro/synonyms.json [2026-05-08_13-54-45][31560][Warn] [console] [DP] Failed to fetch resource at ./locale/fr/ppro/curatedContent.json [2026-05-08_13-54-45][31560][Error] [console] [DP] AppSDK.i18n.init: [2026-05-08_13-54-45][31560][Warn] [console] [DP] Failed to fetch resource at ./locale/fr/ppro/synonyms.json [2026-05-08_13-54-45][31560][Warn] [console] [DP] GenerativeCredit initialization failed: {} [2026-05-08_13-54-45][31560][Error] [console] [DP] Invalid trigger name(PSAtlasTrigger) for Sensor(UnifiedPanelSensor) [2026-05-08_13-54-45][31560][Warn] [console] [DP] AppStorage#set: Last write to LocalStorage was within 500ms. Something is calling AppSDK.storage.set too frequently. [2026-05-08_13-54-45][31560][Error] [console] [DP] Error on getActiveDocId(): {} [2026-05-08_13-54-45][31560][Error] [console] [DP] err name not in allowlist psEvent [2026-05-08_13-54-45][31560][Error] [console] [DP] err name not in allowlist modalStateChanged [2026-05-08_13-54-45][31560][Warn] [console] [DP] [DP Debug] Skipping recommendation. InFlight: false, HasItem: false [2026-05-08_13-54-45][31560][Warn] [console] [DP] [DP Debug] Skipping recommendation. InFlight: false, HasItem: false [2026-05-08_13-54-45][31560][Warn] [console] [DP] [DP Debug] Skipping recommendation. InFlight: false, HasItem: false [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [FMS] [Vulcan] [Vulcan] Launching CCXP... [2026-05-08_13-54-45][31560][Warn] [console] [DP] Failed to fetch resource at ./locale/fr/stop-words.json [2026-05-08_13-54-45][31560][Warn] [console] [DP] Failed to fetch resource at ./locale/fr/stemming.json [2026-05-08_13-54-45][31560][Warn] [console] [DP] Not able to get learn plugin folder [2026-05-08_13-54-45][31560][Warn] [console] [DP] Not able to initialize learn cache module [2026-05-08_13-54-45][31560][Error] [console] [DP] [ccxprocess.TutorialRequest]: Error downloading sophia content from CCXProcess File Accessor {"error":{},"reportSuccess":true} [2026-05-08_13-54-45][31560][Warn] [console] [DP] [ccxprocess.DiscoverPanel]: Warning for CCXProcess File Accessor request id 185f1ebc-cd38-4cfd-a246-1ed135b8027b: [ccxprocess.DiscoverPanel]: Failed to get data from CCXProcess File Accessor for request 185f1ebc-cd38-4cfd-a246-1ed135b8027b.- Error: Error code 5005: Param mismatch error. Underlying Error could be: [{"params":{"productCode":"ILST","productLanguage":"fr_CA","productVersion":"27.8.0.266"}},{"params":{"productCode":"PHXS","productLanguage":"fr_CA","productVersion":"26.11.4.154"}},{"params":{"productCode":"PHSPBETA","productLanguage":"fr_CA","productVersion":"27.6.0.0"}},{"params":{"productCode":"PPROBETA","productLanguage":"fr_CA","productVersion":"26.3.0.45"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"25.6.5.004"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"26.2.0.0"}},{"params":{"productCode":"PHXS","productLanguage":"fr_CA","productVersion":"27.5.0.13"}},{"params":{"productCode":"PPRO","productLanguage":"en_US","productVersion":"26.2.0"}}]. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already launching. [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP [2026-05-08_13-54-45][31560][Default] [console] Fri, 08 May 2026 17:54:45 GMT [FMS] [Vulcan] [Vulcan] CCXP was launched. Waiting to be initialized... [2026-05-08_13-54-47][31560][Error] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [MainStore] Rendering default layout in fallback mode. Reason: Missing Data: Missing Home Data: No surfaces found: [null,null] [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] log perf event: time: 4004 message: Sophia Init [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 6802 PERF - Sophia Init done: 4004 [2026-05-08_13-54-47][31560][Warn] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"} [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AvatarDataLoader] Avatar Loader: Get data using File Accessor. [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AvatarDataLoader] clearInterval for avatarFetchInterval [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AvatarDataLoader] Avatar Loader: Avatar file found and set using File Accessor. Path: C:/Users/luctr/AppData/Roaming/Adobe/CCX Welcome/avatar/assets/6827444a-9e99-460a-bbbf-8f8f5f167503.jpeg [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet. [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet. [2026-05-08_13-54-47][31560][Warn] [console] Fri, 08 May 2026 17:54:47 GMT [FMS] [fs] fs.pathExists(plugin:/debug.json) :: error checking the file: Error: Failed to invoke the stat. File Path: C:\Program Files\Common Files\Adobe\UXP\extensions\com.adobe.ccx.start-10.7.1\debug.json [2026-05-08_13-54-47][31560][Warn] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {} [2026-05-08_13-54-47][31560][Warn] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {} [2026-05-08_13-54-47][31560][Warn] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [FallbackComponent] User is regressing [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Recents] [Performance] Recents rendering 20589 [2026-05-08_13-54-47][31560][Default] [console] [mobx.trace] 'fn.render()' tracing enabled [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] log perf event: time: 6937 message: Interactive Ready [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 6937 PERF - Interactive Ready [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] log perf event: time: 4165 message: Start Screen Init [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 6939 PERF - Start Screen Init done: 4165 [2026-05-08_13-54-47][31560][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function [2026-05-08_13-54-47][31560][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function [2026-05-08_13-54-47][31560][Error] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Ututs] Empty response from CCX Process [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] log perf event: time: 4145 message: Ututs Init [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 6944 PERF - Ututs Init done: 4145 [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 6980 PERF - Late Loads start [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsIngestController] analytics.ingest processing life cycle events 1 [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsIngestController] analytics.ingest life cycle events processed [2026-05-08_13-54-47][31560][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [UAM] Initialized plugin [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [UAM] Loaded the bundled version of the UAM plugin. [2026-05-08_13-54-47][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@888.recentsProps' [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Recents] [Performance] Recents rendering 20778 [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Drover] Analytics enabled state changed to true [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsIngestController] analytics.ingest changed (mode: prod) to: active [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsIngestController] analytics.ingest is enabled, processing all cached events [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsCacheController] Processing next local cache key: analytics_cache_hs-493961 with 22 events [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsCacheController] There are currently 22 payloads in temp cache, will send a batch of size 22 [2026-05-08_13-54-47][31560][Error] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with: {"eventType":"error","eventWorkflow":"Home","eventSubcategory":"unknown","eventSubtype":"home-load","eventValue":"[{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"24.6.8.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"25.6.5.004\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0.0\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"} [2026-05-08_13-54-47][31560][Error] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with: {"eventType":"error","eventWorkflow":"Learn","eventSubcategory":"unknown","eventSubtype":"utut-load","eventValue":"[{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"24.6.8.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"25.6.5.004\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0.0\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"} [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] log perf event: time: 142 message: Late Loads [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 7122 PERF - Late Loads done: 142 [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] log perf event: time: 7126 message: All done [2026-05-08_13-54-47][31560][Default] [console] Fri, 08 May 2026 17:54:47 GMT [HS] [Performance] 7126 PERF - All done [2026-05-08_13-54-48][31560][Default] [console] Fri, 08 May 2026 17:54:48 GMT [HS] [AvatarDataLoader] Successfully read data from file ea23acf6-c626-4e6d-96d5-14e29d970293.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\PPRO-26-2-0-fr_FR-AC0A3189E8BB4F1F9D6197D88A748975.json [2026-05-08_13-54-48][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@888.recentsProps' [2026-05-08_13-54-48][31560][Default] [console] Fri, 08 May 2026 17:54:48 GMT [HS] [Recents] [Performance] Recents rendering 20983 [2026-05-08_13-54-48][31560][Default] [console] Fri, 08 May 2026 17:54:48 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-54-49][31560][Error] [console] Fri, 08 May 2026 17:54:49 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Home: Error: CCXProcess timed out [2026-05-08_13-54-49][31560][Default] [console] Fri, 08 May 2026 17:54:49 GMT [HS] [SophiaBase] Received data from localstorage [2026-05-08_13-54-49][31560][Error] [console] Fri, 08 May 2026 17:54:49 GMT [HS] [SophiaBase] Error: CCXProcess timed out [2026-05-08_13-54-49][31560][Error] [console] Fri, 08 May 2026 17:54:49 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Utut: Error: CCXProcess timed out [2026-05-08_13-54-49][31560][Default] [console] Fri, 08 May 2026 17:54:49 GMT [HS] [SophiaBase] Received data from localstorage [2026-05-08_13-54-49][31560][Error] [console] Fri, 08 May 2026 17:54:49 GMT [HS] [SophiaBase] Error: CCXProcess timed out [2026-05-08_13-54-49][31560][Default] [console] Fri, 08 May 2026 17:54:49 GMT [FMS] [Vulcan] [Vulcan] CCXP took too long to initialize. [2026-05-08_13-54-50][31560][Error] [console] [DP] Error on CCXProcess request(): {} [2026-05-08_13-54-50][31560][Error] [console] [DP] [ccxprocess.DiscoverPanel]: Error for request id 185f1ebc-cd38-4cfd-a246-1ed135b8027b after 5210ms: [ccxprocess.DiscoverPanel]: Failed to get data from CCXProcess Vulcan request for request 185f1ebc-cd38-4cfd-a246-1ed135b8027b after 5210ms: Error: CCXProcess timed out [2026-05-08_13-54-50][31560][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.DiscoverPanel","errorReported":true,"data":{"requestId":"185f1ebc-cd38-4cfd-a246-1ed135b8027b"}} [2026-05-08_13-54-50][31560][Warn] [console] [DP] [ccxprocess.TutorialRequest]: Warning for CCXProcess File Accessor request id 8eac801f-b16f-4ae7-a8ce-cb3f00e24a30: [ccxprocess.TutorialRequest]: Failed to get data from CCXProcess File Accessor for request 8eac801f-b16f-4ae7-a8ce-cb3f00e24a30.- Error: Error code 5005: Param mismatch error. Underlying Error could be: [{"params":{"productCode":"DRWV","productLanguage":"en_US","productVersion":"21.3"}},{"params":{"productCode":"AEFT","productLanguage":"fr_CA","productVersion":"23.6.2"}},{"params":{"productCode":"AEFT","productLanguage":"en_US","productVersion":"23.6.2"}},{"params":{"productCode":"AEFT","productLanguage":"fr_CA","productVersion":"24.6.8"}},{"params":{"productCode":"ILST","productLanguage":"fr_CA","productVersion":"27.8.0.266"}},{"params":{"productCode":"PHXS","productLanguage":"fr_CA","productVersion":"26.11.4.154"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"24.6.8.003"}},{"params":{"productCode":"PHSPBETA","productLanguage":"fr_CA","productVersion":"27.6.0.0"}},{"params":{"productCode":"AEFT","productLanguage":"fr_CA","productVersion":"25.6.5.003"}},{"params":{"productCode":"PPROBETA","productLanguage":"fr_CA","productVersion":"26.3.0.45"}},{"params":{"productCode":"AEFT","productLanguage":"fr_CA","productVersion":"26.2.0.49"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"25.6.5.004"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"26.2.0.0"}},{"params":{"productCode":"PHXS","productLanguage":"fr_CA","productVersion":"27.5.0.13"}},{"params":{"productCode":"AEFT","productLanguage":"en_US","productVersion":"25.6.5"}},{"params":{"productCode":"AEFT","productLanguage":"fr_FR","productVersion":"26.2"}},{"params":{"productCode":"PPRO","productLanguage":"en_US","productVersion":"26.2.0"}}]. [2026-05-08_13-54-51][31560][Warn] [console] Fri, 08 May 2026 17:54:51 GMT [FMS] [Vulcan] Vulcan:on('ccxprocess.Initialized') :: Failed to parse Vulcan message [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [SophiaBase] CCX Process launched. Re-fetching [2026-05-08_13-54-51][31560][Warn] [console] Fri, 08 May 2026 17:54:51 GMT [FMS] [Vulcan] Vulcan:on('ccxprocess.Initialized') :: Failed to parse Vulcan message [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [SophiaBase] CCX Process launched. Re-fetching [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor. [2026-05-08_13-54-51][31560][Error] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Param mismatch error [2026-05-08_13-54-51][31560][Error] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\api.json Error: Param mismatch error [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor. [2026-05-08_13-54-51][31560][Error] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Param mismatch error [2026-05-08_13-54-51][31560][Error] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\api.json Error: Param mismatch error [2026-05-08_13-54-51][31560][Warn] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Failed to fetch data using File Accessor. Falling back to Vulcan fetch. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [Performance] log perf event: time: 10305 message: Data Loader for home: Getting data using Vulcan fallback. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [Performance] 10305 PERF - Data Loader for home: Getting data using Vulcan fallback. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [SophiaBase] Calling CCX Process for Home data. [2026-05-08_13-54-51][31560][Warn] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Failed to fetch data using File Accessor. Falling back to Vulcan fetch. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [Performance] log perf event: time: 10306 message: Data Loader for utut: Getting data using Vulcan fallback. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [Performance] 10306 PERF - Data Loader for utut: Getting data using Vulcan fallback. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [HS] [SophiaBase] Calling CCX Process for Utut data. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running. [2026-05-08_13-54-51][31560][Default] [console] Fri, 08 May 2026 17:54:51 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP [2026-05-08_13-54-55][31560][Error] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Home: Error: CCXProcess timed out [2026-05-08_13-54-55][31560][Default] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Received data from localstorage [2026-05-08_13-54-55][31560][Error] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Error: CCXProcess timed out [2026-05-08_13-54-55][31560][Error] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Utut: Error: CCXProcess timed out [2026-05-08_13-54-55][31560][Default] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Received data from localstorage [2026-05-08_13-54-55][31560][Error] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Error: CCXProcess timed out [2026-05-08_13-54-55][31560][Default] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [SophiaBase] Applying broadcast data for Utut [2026-05-08_13-54-55][31560][Default] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet. [2026-05-08_13-54-55][31560][Error] [console] Fri, 08 May 2026 17:54:55 GMT [HS] [Ututs] Empty response from CCX Process [2026-05-08_13-54-55][31560][Error] [console] [DP] Error on CCXProcess request(): {} [2026-05-08_13-54-55][31560][Error] [console] [DP] [ccxprocess.TutorialRequest]: Error for request id 8eac801f-b16f-4ae7-a8ce-cb3f00e24a30 after 5106ms: [ccxprocess.TutorialRequest]: Failed to get data from CCXProcess Vulcan request for request 8eac801f-b16f-4ae7-a8ce-cb3f00e24a30 after 5106ms: Error: CCXProcess timed out [2026-05-08_13-54-55][31560][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.TutorialRequest","errorReported":true,"data":{"requestId":"8eac801f-b16f-4ae7-a8ce-cb3f00e24a30"}} [2026-05-08_13-54-55][31560][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.TutorialRequest","errorReported":true,"data":{"requestId":"8eac801f-b16f-4ae7-a8ce-cb3f00e24a30"}} Error loading Product Engagement System surfaces [2026-05-08_13-54-55][31560][Warn] [console] [DP] [ccxprocess.SurveyRequest]: Warning for CCXProcess File Accessor request id d4740973-fbc5-4f84-acb7-266b1977d023: [ccxprocess.SurveyRequest]: Failed to get data from CCXProcess File Accessor for request d4740973-fbc5-4f84-acb7-266b1977d023.- Error: Error code 5005: Param mismatch error. Underlying Error could be: [{"params":{"productCode":"PPROBETA","productLanguage":"fr_CA","productVersion":"26.3.0.45"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"25.6.5.004"}},{"params":{"productCode":"PHSPBETA","productLanguage":"fr_CA","productVersion":"27.6.0.0"}},{"params":{"productCode":"PHXS","productLanguage":"fr_CA","productVersion":"27.5.0.13"}},{"params":{"productCode":"PPRO","productLanguage":"fr_CA","productVersion":"26.2.0.0"}}]. [2026-05-08_13-54-57][31560][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: SAM init timed out [2026-05-08_13-54-57][31560][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: SAM init timed out [2026-05-08_13-54-58][31560][Default] [console] Fri, 08 May 2026 17:54:58 GMT [HS] [AnalyticsCacheController] Removed the latest batch (22 size) from the local cache key: analytics_cache_hs-493961 [2026-05-08_13-54-58][31560][Default] [console] Fri, 08 May 2026 17:54:58 GMT [HS] [AnalyticsCacheController] There are currently 11 payloads in temp cache, will send a batch of size 11 [2026-05-08_13-54-58][31560][Error] [console] Fri, 08 May 2026 17:54:58 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with: {"eventType":"error","eventWorkflow":"Home","eventSubcategory":"unknown","eventSubtype":"home-load","eventValue":"[{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"24.6.8.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"25.6.5.004\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0.0\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"} [2026-05-08_13-54-58][31560][Error] [console] Fri, 08 May 2026 17:54:58 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with: {"eventType":"error","eventWorkflow":"Learn","eventSubcategory":"unknown","eventSubtype":"utut-load","eventValue":"[{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"24.6.8.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"25.6.5.004\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0.0\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"} [2026-05-08_13-55-00][31560][Error] [console] [DP] Error on CCXProcess request(): {} [2026-05-08_13-55-00][31560][Error] [console] [DP] [ccxprocess.SurveyRequest]: Error for request id d4740973-fbc5-4f84-acb7-266b1977d023 after 5101ms: [ccxprocess.SurveyRequest]: Failed to get data from CCXProcess Vulcan request for request d4740973-fbc5-4f84-acb7-266b1977d023 after 5101ms: Error: CCXProcess timed out [2026-05-08_13-55-00][31560][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.SurveyRequest","errorReported":true,"data":{"requestId":"d4740973-fbc5-4f84-acb7-266b1977d023"}} [2026-05-08_13-55-00][31560][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.SurveyRequest","errorReported":true,"data":{"requestId":"d4740973-fbc5-4f84-acb7-266b1977d023"}} Error loading survey content [2026-05-08_13-55-08][31560][Default] [console] Fri, 08 May 2026 17:55:08 GMT [HS] [AnalyticsCacheController] Clearing cache key: analytics_cache_hs-493961 [2026-05-08_13-55-08][31560][Default] [console] Fri, 08 May 2026 17:55:08 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data. [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor. [2026-05-08_13-56-13][31560][Error] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [FileAccessorDataLoader] Param mismatch error [2026-05-08_13-56-13][31560][Error] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with: {"eventType":"error","eventWorkflow":"Home","eventSubcategory":"unknown","eventSubtype":"home-load","eventValue":"[{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"24.6.8.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"25.6.5.004\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0.0\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"PPRO\",\"productVersion\":\"26.2.0.0\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"} [2026-05-08_13-56-13][31560][Error] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\PPRO-26-2-0-fr_FR-EEF92F99384A42A2AA695D082B0EF207.json Error: Param mismatch error [2026-05-08_13-56-13][31560][Warn] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Failed to fetch data using File Accessor. Falling back to Vulcan fetch. [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [Performance] log perf event: time: 92559 message: Data Loader for home: Getting data using Vulcan fallback. [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [Performance] 92559 PERF - Data Loader for home: Getting data using Vulcan fallback. [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [SophiaBase] Calling CCX Process for Home data. [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1 [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running. [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP [2026-05-08_13-56-13][31560][Error] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Home: {"desc":"","message":"Waiting for back-off GSDK_CACHED_CONTENT_FAILURE for 4.00 min expiring at 2026-05-08T17:58:57.000Z in 2.73 min","code":"Unknown"} [2026-05-08_13-56-13][31560][Default] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [SophiaBase] Received data from localstorage [2026-05-08_13-56-13][31560][Error] [console] Fri, 08 May 2026 17:56:13 GMT [HS] [SophiaBase] {"desc":"","message":"Waiting for back-off GSDK_CACHED_CONTENT_FAILURE for 4.00 min expiring at 2026-05-08T17:58:57.000Z in 2.73 min","code":"Unknown"} [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data. [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor. [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [Performance] 102012 PERF - Shared Settings Make Request start [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [FM Shared Settings Handler] Get data [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\PPRO-26.2.0-fr_FR-522e2dd4-ffbc-4415-be15-f5a6c1438d10.json [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [SophiaBase] Setting data to the cache for Home [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_4.0_Home","campaignId":"02b682d0-a6b1-4df8-8722-a63c771198d0#3edb1997-bf0a-435c-a254-129f5aa290ac:::","url":"https://odin.adobe.com/content/dam/ccfirstmile/PPRO/fr_FR/ExperienceHomeMX24/Pr-2026-04-Firefly-CoUsage-Experience-Phase1-non-en.cfm.gql.json"} [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":"02b682d0-a6b1-4df8-8722-a63c771198d0#3edb1997-bf0a-435c-a254-129f5aa290ac:::","url":"https://odin.adobe.com/content/dam/ccfirstmile/PPRO/fr_FR/componentWhatsNewToastal/Pr-GA-Apr-26-Multicard-WN-3553.cfm.gql.json"} [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [Performance] 102047 PERF - Shared Settings Make Request done: 35 [2026-05-08_13-56-22][31560][Default] [console] Fri, 08 May 2026 17:56:22 GMT [HS] [FileAccessorDataLoader] Successfully read data from file PPRO-26.2.0-fr_FR-522e2dd4-ffbc-4415-be15-f5a6c1438d10.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\PPRO-26-2-0-fr_FR-BE0F9A5BD6814EF7BC6AD371692B4BF8.json [2026-05-08_13-56-23][31560][Default] [console] Fri, 08 May 2026 17:56:23 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1 [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data. [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor. [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [Performance] 105002 PERF - Shared Settings Make Request start [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [FM Shared Settings Handler] Get data [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\PPRO-26.2.0-fr_FR-c1ea78c8-f5f6-42d3-9f3c-52feb0f1afcd.json [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [SophiaBase] Setting data to the cache for Utut [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":"02b682d0-a6b1-4df8-8722-a63c771198d0#3edb1997-bf0a-435c-a254-129f5aa290ac:::","url":"https://utut-service.adobe.com/api/ututs?api_key=UtutSophiaCampaign1&metadata.platforms[]=in-app&status=live&metadata.application.sap_code=PPRO&locale=fr_FR&aem_id=premiere-pro/how-to/in-app/040-save-time-with-different-preview-options-in-premiere-pro&aem_id=premiere-pro/how-to/in-app/try-generative-extend&aem_id=premiere-pro/how-to/in-app/animation-basics&aem_id=premiere-pro/how-to/in-app/create-rough-cut-text-based-edit&aem_id=premiere-pro/how-to/in-app/036-make-beauty-spots-sparkle&aem_id=premiere-pro/how-to/in-app/cut-to-the-beat&aem_id=premiere-pro/how-to/in-app/020-add-speed-ramping&aem_id=premiere-pro/how-to/in-app/032-make-food-colors-pop"} [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":"02b682d0-a6b1-4df8-8722-a63c771198d0#3edb1997-bf0a-435c-a254-129f5aa290ac:::","url":"https://utut-service.adobe.com/api/recommendation/tutorial/123?metadata.application.sap_code=PPRO&locale=fr_FR&metadata.platforms=helpx&api_key=EngagementStream1&max_tutorials=15"} [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [Performance] 105018 PERF - Shared Settings Make Request done: 16 [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [SophiaBase] Applying broadcast data for Utut [2026-05-08_13-56-25][31560][Warn] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"} [2026-05-08_13-56-25][31560][Default] [console] Fri, 08 May 2026 17:56:25 GMT [HS] [FileAccessorDataLoader] Successfully read data from file PPRO-26.2.0-fr_FR-c1ea78c8-f5f6-42d3-9f3c-52feb0f1afcd.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\PPRO-26-2-0-fr_FR-61C7C43B5D62400F9844541415010412.json [2026-05-08_13-56-28][31560][Warn] [console] Fri, 08 May 2026 17:56:28 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {} [2026-05-08_13-56-28][28360][Warn] [general] Setting focus failed on node: div [2026-05-08_13-56-29][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@888.recentsProps' [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Performance] Recents rendering 121933 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [StartScreen] HS panel was destroyed [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Applying broadcast data for Home [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [MainStore] Rendering default layout in fallback mode. Reason: Missing Data: Missing Home Data: No surfaces found: {} [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Applying broadcast data for Home [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [MainStore] Rendering default layout in fallback mode. Reason: Missing Data: Missing Home Data: No surfaces found: {} [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Applying broadcast data for Home [2026-05-08_13-56-29][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@888.recentsProps' [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Performance] Recents rendering 122053 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [DynamicLayoutManager] No stage found to meet the app state. Displaying this one instead: {"recents":false}. [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [BottomSectionController] Did not render component--banner-empty as there are recent files. Enforcing recents. [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [FM Shared Settings Handler] Check if data is corrupted [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [FallbackComponent] User is recovering [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [DynamicLayoutManager] No stage found to meet the app state. Displaying this one instead: {"recents":false}. [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Performance] Recents rendering 122126 [2026-05-08_13-56-29][31560][Default] [console] [mobx.trace] 'fn.render()' tracing enabled [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet. [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data. [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor. [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Performance] 108489 PERF - Shared Settings Make Request start [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [FM Shared Settings Handler] Get data [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [FileAccessorDataLoader] Successfully read data from file PPRO-26.2.0-fr_FR-522e2dd4-ffbc-4415-be15-f5a6c1438d10.json [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\PPRO-26.2.0-fr_FR-522e2dd4-ffbc-4415-be15-f5a6c1438d10.json [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Setting data to the cache for Home [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_4.0_Home","campaignId":"02b682d0-a6b1-4df8-8722-a63c771198d0#3edb1997-bf0a-435c-a254-129f5aa290ac:::","url":"https://odin.adobe.com/content/dam/ccfirstmile/PPRO/fr_FR/ExperienceHomeMX24/Pr-2026-04-Firefly-CoUsage-Experience-Phase1-non-en.cfm.gql.json"} [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":"02b682d0-a6b1-4df8-8722-a63c771198d0#3edb1997-bf0a-435c-a254-129f5aa290ac:::","url":"https://odin.adobe.com/content/dam/ccfirstmile/PPRO/fr_FR/componentWhatsNewToastal/Pr-GA-Apr-26-Multicard-WN-3553.cfm.gql.json"} [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [DynamicLayoutManager] No stage found to meet the app state. Displaying this one instead: {"recents":false}. [2026-05-08_13-56-29][31560][Error] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [DynamicLayoutManager] No stage found to meet the app state. Displaying this one instead: {"recents":false}. [2026-05-08_13-56-29][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Performance] Recents rendering 122190 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [Performance] 108532 PERF - Shared Settings Make Request done: 43 [2026-05-08_13-56-29][31560][Default] [console] Fri, 08 May 2026 17:56:29 GMT [HS] [FM Shared Settings Handler] updateSharedSettingsFile [2026-05-08_13-56-33][31560][Default] [console] Fri, 08 May 2026 17:56:33 GMT [HS] [AnalyticsCacheController] There are currently 13 payloads in temp cache, will send a batch of size 13 [2026-05-08_13-56-43][31560][Default] [console] Fri, 08 May 2026 17:56:43 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it [2026-05-08_13-56-44][28360][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [StartScreen] HS panel was created [2026-05-08_13-57-14][31560][Warn] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"} [2026-05-08_13-57-14][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [Recents] [Performance] Recents rendering 167567 [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed from MRUFileListChanged. No of items = 10 [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [AnalyticsCacheController] There are currently 4 payloads in temp cache, will send a batch of size 4 [2026-05-08_13-57-14][28360][Info] [general] MediaPlayerWin32::doLoad https://images-tv.adobe.com/mpcv3/5203/a0fec502-0824-4181-a713-61b0ca3c3e63_1774953843.854x480at800_h264.mp4 [2026-05-08_13-57-14][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [Recents] [Performance] Recents rendering 167693 [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-57-14][31560][Default] [console] Fri, 08 May 2026 17:57:14 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_13-57-17][31560][Default] [console] Fri, 08 May 2026 17:57:17 GMT [HS] [FM Shared Settings Handler] Check if data is corrupted [2026-05-08_13-57-17][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_13-57-17][31560][Default] [console] Fri, 08 May 2026 17:57:17 GMT [HS] [Recents] [Performance] Recents rendering 170193 [2026-05-08_13-57-17][31560][Default] [console] Fri, 08 May 2026 17:57:17 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-57-17][31560][Default] [console] Fri, 08 May 2026 17:57:17 GMT [HS] [FM Shared Settings Handler] updateSharedSettingsFile [2026-05-08_13-57-22][31560][Default] [console] Fri, 08 May 2026 17:57:22 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet. [2026-05-08_13-57-24][31560][Default] [console] Fri, 08 May 2026 17:57:24 GMT [HS] [AnalyticsCacheController] There are currently 5 payloads in temp cache, will send a batch of size 5 [2026-05-08_13-57-29][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_13-57-29][31560][Default] [console] Fri, 08 May 2026 17:57:29 GMT [HS] [Recents] [Performance] Recents rendering 182117 [2026-05-08_13-57-29][31560][Default] [console] Fri, 08 May 2026 17:57:29 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_13-57-29][31560][Default] [console] Fri, 08 May 2026 17:57:29 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_13-57-29][31560][Default] [console] Fri, 08 May 2026 17:57:29 GMT [HS] [StartScreen] HS panel was destroyed [2026-05-08_13-57-34][31560][Default] [console] Fri, 08 May 2026 17:57:34 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1 [2026-05-08_13-57-44][31560][Default] [console] Fri, 08 May 2026 17:57:44 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it [2026-05-08_14-03-23][31560][Default] [console] Fri, 08 May 2026 18:03:23 GMT [HS] [StartScreen] HS panel was created [2026-05-08_14-03-23][31560][Warn] [console] Fri, 08 May 2026 18:03:23 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"} [2026-05-08_14-03-24][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [Recents] [Performance] Recents rendering 536931 [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed from MRUFileListChanged. No of items = 10 [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [AnalyticsCacheController] There are currently 5 payloads in temp cache, will send a batch of size 5 [2026-05-08_14-03-24][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [Recents] [Performance] Recents rendering 537013 [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_14-03-24][31560][Default] [console] Fri, 08 May 2026 18:03:24 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_14-03-34][31560][Default] [console] Fri, 08 May 2026 18:03:34 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it [2026-05-08_14-05-46][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_14-05-46][31560][Default] [console] Fri, 08 May 2026 18:05:46 GMT [HS] [Recents] [Performance] Recents rendering 678925 [2026-05-08_14-05-46][31560][Default] [console] Fri, 08 May 2026 18:05:46 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_14-05-46][31560][Default] [console] Fri, 08 May 2026 18:05:46 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_14-05-46][31560][Default] [console] Fri, 08 May 2026 18:05:46 GMT [HS] [StartScreen] HS panel was destroyed [2026-05-08_14-05-46][31560][Default] [console] Fri, 08 May 2026 18:05:46 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [StartScreen] HS panel was created [2026-05-08_14-05-52][31560][Warn] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"} [2026-05-08_14-05-52][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [Recents] [Performance] Recents rendering 685092 [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed from MRUFileListChanged. No of items = 10 [2026-05-08_14-05-52][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [Recents] [Performance] Recents rendering 685177 [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_14-05-52][31560][Default] [console] Fri, 08 May 2026 18:05:52 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_14-05-54][28360][Error] [general] a drag preview bitmap couldn't created [2026-05-08_14-05-56][28360][Warn] [general] Setting focus failed on node: div [2026-05-08_14-05-56][31560][Default] [console] Fri, 08 May 2026 18:05:56 GMT [HS] [StartScreen] HS panel was destroyed [2026-05-08_14-05-56][31560][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@1198.recentsProps' [2026-05-08_14-05-56][31560][Default] [console] Fri, 08 May 2026 18:05:56 GMT [HS] [Recents] [Performance] Recents rendering 689804 [2026-05-08_14-05-56][31560][Default] [console] Fri, 08 May 2026 18:05:56 GMT [HS] [Recents] [Recents#render] elements= 10 assets= 0 [2026-05-08_14-05-56][31560][Default] [console] Fri, 08 May 2026 18:05:56 GMT [HS] [Drover] CCX-Start-Drover: Recent list changed. No of items = 10 [2026-05-08_14-06-02][31560][Default] [console] Fri, 08 May 2026 18:06:02 GMT [HS] [AnalyticsCacheController] There are currently 7 payloads in temp cache, will send a batch of size 7 [2026-05-08_14-06-12][31560][Default] [console] Fri, 08 May 2026 18:06:12 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it [2026-05-08_14-54-41][31560][Default] [console] Fri, 08 May 2026 18:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493962 [2026-05-08_15-13-38][28360][Info] [general] analyticsTracker_ is being accessed without setting [2026-05-08_15-54-41][31560][Default] [console] Fri, 08 May 2026 19:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493963 [2026-05-08_16-54-41][31560][Default] [console] Fri, 08 May 2026 20:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493964 [2026-05-08_17-54-41][31560][Default] [console] Fri, 08 May 2026 21:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493965 [2026-05-08_18-54-41][31560][Default] [console] Fri, 08 May 2026 22:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493966 [2026-05-08_19-54-41][31560][Default] [console] Fri, 08 May 2026 23:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493967 [2026-05-08_20-54-41][31560][Default] [console] Sat, 09 May 2026 00:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493968 [2026-05-08_21-54-41][31560][Default] [console] Sat, 09 May 2026 01:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493969 [2026-05-08_22-54-41][31560][Default] [console] Sat, 09 May 2026 02:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493970 [2026-05-08_23-54-41][31560][Default] [console] Sat, 09 May 2026 03:54:41 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 493971 [2026-05-09_00-41-41][31560][Info] [general] analyticsTracker_ is being accessed without setting