[2026-05-03_09-35-31][35900][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView
[2026-05-03_09-35-39][35900][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-05-03_09-35-39][35900][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-05-03_09-35-39][35900][Error] [general] Plugin com.adobe.substance-3d.viewer.ps : Expected 'host.app' to be aftereffects
[2026-05-03_09-35-39][35900][Error] [general] Failed to parse the manifest.json file.
[2026-05-03_09-35-39][35900][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2026-05-03_09-35-39][35900][Info] [general] analyticsTracker_ is being accessed without setting
[2026-05-03_09-35-39][32264][Info] [general] analyticsTracker_ is being accessed without setting
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (ee) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (Se) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (q) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (te) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (se) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (ue) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (me) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (Ae) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class ($) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Warn] [console] The provided component class (ie) 
                has already been declared as an observer component.
[2026-05-03_09-35-40][32264][Default] [console] Sun, 03 May 2026 13:35:40 GMT [HS] [AnalyticsCacheController] Initializing Analytics Cache Controller. The cache will be kept for 72 hours and the current time slot is 493837
[2026-05-03_09-35-40][32264][Default] [console] Sun, 03 May 2026 13:35:40 GMT [HS] [AnalyticsCacheController] The maximum cache size is 1048576 bytes and the maximum batch size is 30
[2026-05-03_09-35-40][32264][Default] [console] Sun, 03 May 2026 13:35:40 GMT [HS] [AnalyticsCacheController] There are 0 cache keys in the local storage, with a total of 0 events
[2026-05-03_09-35-40][32264][Default] [console] Sun, 03 May 2026 13:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493837
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [MainStore] Internet connectivity: ONLINE
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3510 PERF - Start Screen Init start
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [StartScreen] CCX Start v10.7.1.13
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [StartScreen] [HostData] {
  "Product": "aftereffects",
  "Product ID": "AEFT",
  "Product Code": "AEFT",
  "BuildNumber": "49",
  "Version": "26.2",
  "Platform": "Windows"
}}
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3535 PERF - Sophia Init start
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3536 PERF - Ututs Init start
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] log perf event: time: 17 message: Locale Init
[2026-05-03_09-35-43][32264][Error] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [imsBridge] IMS config not set
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3554 PERF - Locale Init done: 17
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3557 PERF - IMS Init start
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3558 PERF - IMS.updateUserProfile start
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3559 PERF - MainStore Init start
[2026-05-03_09-35-43][32264][Info] [general] analyticsTracker_ is being accessed without setting
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [ExpressTemplatesImporter] Initialized plugin
[2026-05-03_09-35-43][32264][Default] [console] Sun, 03 May 2026 13:35:43 GMT [HS] [Performance] 3662 PERF - Shared Settings Init start
[2026-05-03_09-35-44][32264][Default] [console] [UAB v2.18.0-17] sentry.io initialized...
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2026-05-03_09-35-44][32264][Error] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Param mismatch error
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2026-05-03_09-35-44][32264][Error] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Param mismatch error
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FM Shared Settings Handler] Shared Settings Handler initialized
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4167 PERF - Migrate Shared Settings start
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FM Shared Settings Migrator] Migration of shared settings not needed
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 612 message: MainStore Init
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4171 PERF - MainStore Init done: 612
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4174 PERF - Migrate Shared Settings done: 7
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 617 message: IMS.updateUserProfile
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4175 PERF - IMS.updateUserProfile done: 617
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FM Shared Settings Handler] Loading User SharedSettings
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4178 PERF - Load Users Shared Settings done: 1
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4179 PERF - Shared Settings Make Request start
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FM Shared Settings Handler] Get data
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4182 PERF - IMS.updateAccessToken start
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4183 PERF - Shared Settings Make Request done: 4
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 521 message: Shared Settings Init
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4183 PERF - Shared Settings Init done: 521
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf
[2026-05-03_09-35-44][35900][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4478 PERF - aftereffects - Recents are ready to render
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Drover] AEFT: Recent files provided. No. of items = 6
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 4488 message: UI Ready
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4488 PERF - UI Ready
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Drover] CCX-Start-Drover : Home screen visibility set to  visible without back button.
[2026-05-03_09-35-44][32264][Error] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-26-2-fr_FR-EBDA00E58FCC40DDBEBADF844C8EF9F0.json Error: Param mismatch error
[2026-05-03_09-35-44][32264][Warn] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Failed to fetch data using File Accessor. Falling back to Vulcan fetch.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 4496 message: Data Loader for home: Getting data using Vulcan fallback.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4496 PERF - Data Loader for home: Getting data using Vulcan fallback.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [SophiaBase] Calling CCX Process for Home data.
[2026-05-03_09-35-44][32264][Error] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-26-2-fr_FR-D77ABBEBB4884947A4487C0843701977.json Error: Param mismatch error
[2026-05-03_09-35-44][32264][Warn] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Failed to fetch data using File Accessor. Falling back to Vulcan fetch.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 4501 message: Data Loader for utut: Getting data using Vulcan fallback.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4501 PERF - Data Loader for utut: Getting data using Vulcan fallback.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [SophiaBase] Calling CCX Process for Utut data.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 633 message: IMS.updateAccessToken
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4815 PERF - IMS.updateAccessToken done: 633
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] log perf event: time: 1259 message: IMS Init
[2026-05-03_09-35-44][32264][Default] [console] Sun, 03 May 2026 13:35:44 GMT [HS] [Performance] 4816 PERF - IMS Init done: 1259
[2026-05-03_09-35-47][32264][Error] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [MainStore] Rendering default layout in fallback mode. Reason: Missing Data: Missing Home Data: No surfaces found: [null,null]
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] log perf event: time: 4007 message: Sophia Init
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7542 PERF - Sophia Init done: 4007
[2026-05-03_09-35-47][32264][Warn] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"}
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AvatarDataLoader] Avatar Loader: Get data using File Accessor.
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AvatarDataLoader] clearInterval for avatarFetchInterval
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AvatarDataLoader] Avatar Loader: Avatar file found and set using File Accessor. Path: C:/Users/luctr/AppData/Roaming/Adobe/CCX Welcome/avatar/assets/6827444a-9e99-460a-bbbf-8f8f5f167503.jpeg
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-05-03_09-35-47][32264][Warn] [console] Sun, 03 May 2026 13:35:47 GMT [FMS] [fs] fs.pathExists(plugin:/debug.json) :: error checking the file: Error: Failed to invoke the stat. File Path: C:\Program Files\Common Files\Adobe\UXP\extensions\com.adobe.ccx.start-10.7.1\debug.json
[2026-05-03_09-35-47][32264][Warn] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-05-03_09-35-47][32264][Warn] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-05-03_09-35-47][32264][Warn] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [FallbackComponent] User is regressing
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Recents] [Performance] Recents rendering 48451
[2026-05-03_09-35-47][32264][Default] [console] [mobx.trace] 'fn.render()' tracing enabled
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Recents] [Recents#render] elements= 6 assets= 0
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] log perf event: time: 7680 message: Interactive Ready
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7680 PERF - Interactive Ready
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] log perf event: time: 4172 message: Start Screen Init
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7682 PERF - Start Screen Init done: 4172
[2026-05-03_09-35-47][32264][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2026-05-03_09-35-47][32264][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2026-05-03_09-35-47][32264][Error] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Ututs] Empty response from CCX Process
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] log perf event: time: 4152 message: Ututs Init
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7688 PERF - Ututs Init done: 4152
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7719 PERF - Late Loads start
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsIngestController] analytics.ingest processing life cycle events 1
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsIngestController] analytics.ingest life cycle events processed
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [UamFeatureController] Host does not support UAM
[2026-05-03_09-35-47][32264][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@807.recentsProps'
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Recents] [Performance] Recents rendering 48515
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Recents] [Recents#render] elements= 6 assets= 0
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Drover] Analytics enabled state changed to true
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsIngestController] analytics.ingest changed (mode: prod) to: active
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsIngestController] analytics.ingest is enabled, processing all cached events
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsCacheController] Processing next local cache key: analytics_cache_hs-493837 with 22 events
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsCacheController] There are currently 22 payloads in temp cache, will send a batch of size 22
[2026-05-03_09-35-47][32264][Error] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with:  {"eventType":"error","eventWorkflow":"Home","eventSubcategory":"unknown","eventSubtype":"home-load","eventValue":"[{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"24.6.8\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"25.6.5.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"26.2.0.49\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"25.6.5\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"}
[2026-05-03_09-35-47][32264][Error] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with:  {"eventType":"error","eventWorkflow":"Learn","eventSubcategory":"unknown","eventSubtype":"utut-load","eventValue":"[{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"24.6.8\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"25.6.5.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"26.2.0.49\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"25.6.5\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}}]"}
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] log perf event: time: 25 message: Late Loads
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7744 PERF - Late Loads done: 25
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] log perf event: time: 7745 message: All done
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [Performance] 7745 PERF - All done
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [AvatarDataLoader] Successfully read data from file ea23acf6-c626-4e6d-96d5-14e29d970293.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\AEFT-26-2-fr_FR-027CFD7900DF4B7A947DBBF24DDAE801.json
[2026-05-03_09-35-47][32264][Error] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Home: {"desc":"","message":"GSDK_CACHED_CONTENT_FAILURE","code":"GSDK_EMPTY_CACHED_CONTENT_ERROR"}
[2026-05-03_09-35-47][32264][Default] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [SophiaBase] Received data from localstorage
[2026-05-03_09-35-47][32264][Error] [console] Sun, 03 May 2026 13:35:47 GMT [HS] [SophiaBase] {"desc":"","message":"GSDK_CACHED_CONTENT_FAILURE","code":"GSDK_EMPTY_CACHED_CONTENT_ERROR"}
[2026-05-03_09-35-48][32264][Default] [console] [mobx.trace] 'fn.render()' is invalidated due to a change in: 'fn@807.recentsProps'
[2026-05-03_09-35-48][32264][Default] [console] Sun, 03 May 2026 13:35:48 GMT [HS] [Recents] [Performance] Recents rendering 48844
[2026-05-03_09-35-48][32264][Default] [console] Sun, 03 May 2026 13:35:48 GMT [HS] [Recents] [Recents#render] elements= 6 assets= 0
[2026-05-03_09-35-48][32264][Error] [console] Sun, 03 May 2026 13:35:48 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Utut: Error: CCXProcess timed out
[2026-05-03_09-35-48][32264][Default] [console] Sun, 03 May 2026 13:35:48 GMT [HS] [SophiaBase] Received data from localstorage
[2026-05-03_09-35-48][32264][Error] [console] Sun, 03 May 2026 13:35:48 GMT [HS] [SophiaBase] Error: CCXProcess timed out
[2026-05-03_09-35-57][32264][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: SAM init timed out
[2026-05-03_09-35-57][32264][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: SAM init timed out
[2026-05-03_09-35-57][32264][Default] [console] Sun, 03 May 2026 13:35:57 GMT [HS] [AnalyticsCacheController] Removed the latest batch (22 size) from the local cache key: analytics_cache_hs-493837
[2026-05-03_09-35-57][32264][Default] [console] Sun, 03 May 2026 13:35:57 GMT [HS] [AnalyticsCacheController] There are currently 4 payloads in temp cache, will send a batch of size 4
[2026-05-03_09-36-07][32264][Default] [console] Sun, 03 May 2026 13:36:07 GMT [HS] [AnalyticsCacheController] Clearing cache key: analytics_cache_hs-493837
[2026-05-03_09-36-07][32264][Default] [console] Sun, 03 May 2026 13:36:07 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [Performance] 53311 PERF - Shared Settings Make Request start
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [FM Shared Settings Handler] Get data
[2026-05-03_09-36-33][32264][Error] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [SophiaBase] Failed container with label 'CCX Start Screen (v4.0) - Home' for Surface 'CCX_Start_4.0_Home'
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\AEFT-26.2-fr_FR-35925631-fd33-4e02-bdaa-25ba43103ceb.json
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [SophiaBase] Setting data to the cache for Home
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":"e34ffe1e-44bf-4bd8-9482-7493bf44dd82#6f7ddd3d-0572-4a03-976c-2971be52ee7e:::","url":"https://odin.adobe.com/content/dam/ccfirstmile/AEFT/fr_FR/componentWhatsNewToastal/Ae-Whats-New-AE-24-1-Release.cfm.gql.json"}
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [Performance] 53339 PERF - Shared Settings Make Request done: 28
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [FileAccessorDataLoader] Successfully read data from file AEFT-26.2-fr_FR-35925631-fd33-4e02-bdaa-25ba43103ceb.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-26-2-fr_FR-416E4DF8015B45E896168838FDA8D813.json
[2026-05-03_09-36-33][32264][Default] [console] Sun, 03 May 2026 13:36:33 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [Performance] 54101 PERF - Shared Settings Make Request start
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [FM Shared Settings Handler] Get data
[2026-05-03_09-36-34][32264][Error] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [SophiaBase] Failed container with label '2' for Surface 'CCX_Start_3.1_Tutorials'
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\AEFT-26.2-fr_FR-d38ddd4e-20f2-4edd-bf8b-29d2cd759f6f.json
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [SophiaBase] Setting data to the cache for Utut
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":"e34ffe1e-44bf-4bd8-9482-7493bf44dd82#6f7ddd3d-0572-4a03-976c-2971be52ee7e:::","url":"https://utut-service.adobe.com/api/ututs?api_key=UtutSophiaCampaign1&metadata.platforms[]=in-app&status=live&metadata.application.sap_code=AEFT&locale=fr_FR&aem_id=after-effects/how-to/in-app/keyframe-animation&aem_id=after-effects/how-to/in-app/015-convert-2d-to-3d&aem_id=after-effects/how-to/in-app/010-import-composition-logo-animation&aem_id=after-effects/how-to/in-app/011-trim-fine-tune-timing-animation"}
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [Performance] 54114 PERF - Shared Settings Make Request done: 13
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [SophiaBase] Applying broadcast data for  Utut
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-05-03_09-36-34][32264][Warn] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"}
[2026-05-03_09-36-34][32264][Default] [console] Sun, 03 May 2026 13:36:34 GMT [HS] [FileAccessorDataLoader] Successfully read data from file AEFT-26.2-fr_FR-d38ddd4e-20f2-4edd-bf8b-29d2cd759f6f.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-26-2-fr_FR-689BACB618584A75A4DCF60C2A2620CC.json
[2026-05-03_09-36-44][32264][Default] [console] Sun, 03 May 2026 13:36:44 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1
[2026-05-03_09-36-54][32264][Default] [console] Sun, 03 May 2026 13:36:54 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-05-03_10-35-40][32264][Default] [console] Sun, 03 May 2026 14:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493838
[2026-05-03_11-35-40][32264][Default] [console] Sun, 03 May 2026 15:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493839
[2026-05-03_12-35-40][32264][Default] [console] Sun, 03 May 2026 16:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493840
[2026-05-03_13-35-40][32264][Default] [console] Sun, 03 May 2026 17:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493841
[2026-05-03_14-35-40][32264][Default] [console] Sun, 03 May 2026 18:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493842
[2026-05-03_15-35-40][32264][Default] [console] Sun, 03 May 2026 19:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493843
[2026-05-03_16-35-40][32264][Default] [console] Sun, 03 May 2026 20:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493844
[2026-05-03_17-35-40][32264][Default] [console] Sun, 03 May 2026 21:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493845
[2026-05-03_18-35-40][32264][Default] [console] Sun, 03 May 2026 22:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493846
[2026-05-03_19-35-40][32264][Default] [console] Sun, 03 May 2026 23:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493847
[2026-05-03_20-35-40][32264][Default] [console] Mon, 04 May 2026 00:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493848
[2026-05-03_21-35-40][32264][Default] [console] Mon, 04 May 2026 01:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493849
[2026-05-03_22-35-40][32264][Default] [console] Mon, 04 May 2026 02:35:40 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493850