[2026-05-03_09-26-45][43880][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView
[2026-05-03_09-32-05][43880][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-05-03_09-32-05][43880][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-05-03_09-32-05][43880][Error] [general] Plugin com.adobe.substance-3d.viewer.ps : Expected 'host.app' to be aftereffects
[2026-05-03_09-32-05][43880][Error] [general] Failed to parse the manifest.json file.
[2026-05-03_09-32-05][43880][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2026-05-03_09-32-05][43880][Info] [general] analyticsTracker_ is being accessed without setting
[2026-05-03_09-32-05][30752][Info] [general] analyticsTracker_ is being accessed without setting
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (ee) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (Se) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (q) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (te) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (se) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (ue) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (me) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (Ae) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class ($) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Warn] [console] The provided component class (ie) 
                has already been declared as an observer component.
[2026-05-03_09-32-06][30752][Default] [console] Sun, 03 May 2026 13:32:06 GMT [HS] [AnalyticsCacheController] Initializing Analytics Cache Controller. The cache will be kept for 72 hours and the current time slot is 493837
[2026-05-03_09-32-06][30752][Default] [console] Sun, 03 May 2026 13:32:06 GMT [HS] [AnalyticsCacheController] The maximum cache size is 1048576 bytes and the maximum batch size is 30
[2026-05-03_09-32-06][30752][Default] [console] Sun, 03 May 2026 13:32:06 GMT [HS] [AnalyticsCacheController] There are 0 cache keys in the local storage, with a total of 0 events
[2026-05-03_09-32-06][30752][Default] [console] Sun, 03 May 2026 13:32:06 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot:  493837
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [MainStore] Internet connectivity: ONLINE
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2704 PERF - Start Screen Init start
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [StartScreen] CCX Start v10.7.0.34
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [StartScreen] [HostData] {
  "Product": "aftereffects",
  "Product ID": "AEFT",
  "Product Code": "AEFT",
  "BuildNumber": "3",
  "Version": "25.6.5",
  "Platform": "Windows"
}}
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2726 PERF - Sophia Init start
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2727 PERF - Ututs Init start
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] log perf event: time: 12 message: Locale Init
[2026-05-03_09-32-08][30752][Error] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [imsBridge] IMS config not set
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2740 PERF - Locale Init done: 12
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2743 PERF - IMS Init start
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2744 PERF - IMS.updateUserProfile start
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [Performance] 2745 PERF - MainStore Init start
[2026-05-03_09-32-08][30752][Info] [general] analyticsTracker_ is being accessed without setting
[2026-05-03_09-32-08][30752][Default] [console] Sun, 03 May 2026 13:32:08 GMT [HS] [ExpressTemplatesImporter] Initialized plugin
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 2855 PERF - Shared Settings Init start
[2026-05-03_09-32-09][30752][Default] [console] [UAB v2.18.0-17] sentry.io initialized...
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2026-05-03_09-32-09][30752][Error] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Param mismatch error
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2026-05-03_09-32-09][30752][Error] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Param mismatch error
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FM Shared Settings Handler] Shared Settings Handler initialized
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3214 PERF - Migrate Shared Settings start
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FM Shared Settings Migrator] Migration of shared settings not needed
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] log perf event: time: 478 message: MainStore Init
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3223 PERF - MainStore Init done: 478
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3226 PERF - Migrate Shared Settings done: 12
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] log perf event: time: 482 message: IMS.updateUserProfile
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3226 PERF - IMS.updateUserProfile done: 482
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FM Shared Settings Handler] Loading User SharedSettings
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3230 PERF - Load Users Shared Settings done: 2
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3230 PERF - Shared Settings Make Request start
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FM Shared Settings Handler] Get data
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3232 PERF - IMS.updateAccessToken start
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3233 PERF - Shared Settings Make Request done: 3
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] log perf event: time: 378 message: Shared Settings Init
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3233 PERF - Shared Settings Init done: 378
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf
[2026-05-03_09-32-09][43880][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] log perf event: time: 3469 message: UI Ready
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3469 PERF - UI Ready
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3474 PERF - aftereffects - Recents are ready to render
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Drover] AEFT: Recent files provided. No. of items = 2
[2026-05-03_09-32-09][30752][Error] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-25-6-5-en_US-EFA08221FE5743F2899766DEE606F2E9.json Error: Param mismatch error
[2026-05-03_09-32-09][30752][Warn] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Failed to fetch data using File Accessor. Falling back to Vulcan fetch.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] log perf event: time: 3484 message: Data Loader for utut: Getting data using Vulcan fallback.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3484 PERF - Data Loader for utut: Getting data using Vulcan fallback.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [SophiaBase] Calling CCX Process for Utut data.
[2026-05-03_09-32-09][30752][Error] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Failed to read data from file C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\api.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-25-6-5-en_US-479AB25112574A9A8B2A73C4E2317759.json Error: Param mismatch error
[2026-05-03_09-32-09][30752][Warn] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Failed to fetch data using File Accessor. Falling back to Vulcan fetch.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] log perf event: time: 3487 message: Data Loader for home: Getting data using Vulcan fallback.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Performance] 3487 PERF - Data Loader for home: Getting data using Vulcan fallback.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [SophiaBase] Calling CCX Process for Home data.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [HS] [Drover] CCX-Start-Drover : Home screen visibility set to  visible without back button.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-05-03_09-32-09][30752][Default] [console] Sun, 03 May 2026 13:32:09 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-05-03_09-32-10][30752][Default] [console] Sun, 03 May 2026 13:32:10 GMT [HS] [Performance] log perf event: time: 985 message: IMS.updateAccessToken
[2026-05-03_09-32-10][30752][Default] [console] Sun, 03 May 2026 13:32:10 GMT [HS] [Performance] 4217 PERF - IMS.updateAccessToken done: 985
[2026-05-03_09-32-10][30752][Default] [console] Sun, 03 May 2026 13:32:10 GMT [HS] [Performance] log perf event: time: 1476 message: IMS Init
[2026-05-03_09-32-10][30752][Default] [console] Sun, 03 May 2026 13:32:10 GMT [HS] [Performance] 4219 PERF - IMS Init done: 1476
[2026-05-03_09-32-12][30752][Error] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Home: {"desc":"","message":"GSDK_CACHED_CONTENT_FAILURE","code":"GSDK_EMPTY_CACHED_CONTENT_ERROR"}
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [SophiaBase] Received data from localstorage
[2026-05-03_09-32-12][30752][Error] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [SophiaBase] {"desc":"","message":"GSDK_CACHED_CONTENT_FAILURE","code":"GSDK_EMPTY_CACHED_CONTENT_ERROR"}
[2026-05-03_09-32-12][30752][Error] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [MainStore] Rendering default layout in fallback mode. Reason: Missing Data: Missing Home Data: No surfaces found: {}
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] log perf event: time: 3830 message: Sophia Init
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6556 PERF - Sophia Init done: 3830
[2026-05-03_09-32-12][30752][Warn] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"}
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AvatarDataLoader] Avatar Loader: Get data using File Accessor.
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AvatarDataLoader] clearInterval for avatarFetchInterval
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AvatarDataLoader] Avatar Loader: Avatar file found and set using File Accessor. Path: C:/Users/luctr/AppData/Roaming/Adobe/CCX Welcome/avatar/assets/6827444a-9e99-460a-bbbf-8f8f5f167503.jpeg
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-05-03_09-32-12][30752][Warn] [console] Sun, 03 May 2026 13:32:12 GMT [FMS] [fs] fs.pathExists(plugin:/debug.json) :: error checking the file: Error: Failed to invoke the stat. File Path: C:\Program Files\Common Files\Adobe\UXP\extensions\com.adobe.ccx.start-10.7.0\debug.json
[2026-05-03_09-32-12][30752][Warn] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-05-03_09-32-12][30752][Warn] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Recents] [Performance] Recents rendering 382070
[2026-05-03_09-32-12][30752][Default] [console] [mobx.trace] 'Jr.render()' tracing enabled
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Recents] [Recents#render] elements= 2 assets= 0
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] log perf event: time: 6698 message: Interactive Ready
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6698 PERF - Interactive Ready
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] log perf event: time: 3997 message: Start Screen Init
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6701 PERF - Start Screen Init done: 3997
[2026-05-03_09-32-12][30752][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2026-05-03_09-32-12][30752][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6748 PERF - Late Loads start
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsIngestController] analytics.ingest processing life cycle events 1
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsIngestController] analytics.ingest life cycle events processed
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [UamFeatureController] Host does not support UAM
[2026-05-03_09-32-12][30752][Default] [console] [mobx.trace] 'Jr.render()' is invalidated due to a change in: 'Jr@723.recentsProps'
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Recents] [Performance] Recents rendering 382145
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Recents] [Recents#render] elements= 2 assets= 0
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Drover] Analytics enabled state changed to true
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsIngestController] analytics.ingest changed (mode: prod) to: active
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsIngestController] analytics.ingest is enabled, processing all cached events
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsCacheController] Processing next local cache key: analytics_cache_hs-493837 with 21 events
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsCacheController] There are currently 21 payloads in temp cache, will send a batch of size 21
[2026-05-03_09-32-12][30752][Error] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with:  {"eventType":"error","eventWorkflow":"Home","eventSubcategory":"unknown","eventSubtype":"home-load","eventValue":"[{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"24.6.8\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"25.6.5.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"26.2.0.49\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}}]"}
[2026-05-03_09-32-12][30752][Error] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AnalyticsIngestController] Missing mandatory fields: [event.subcategory]. Defaults have been applied for event with:  {"eventType":"error","eventWorkflow":"Learn","eventSubcategory":"unknown","eventSubtype":"utut-load","eventValue":"[{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"23.6.2\",\"productLanguage\":\"en_US\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"24.6.8\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"25.6.5.003\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}},{\"params\":{\"productCode\":\"AEFT\",\"productVersion\":\"26.2.0.49\",\"productLanguage\":\"fr_CA\",\"countryCode\":\"CA\"}}]"}
[2026-05-03_09-32-12][30752][Error] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Ututs] Empty response from CCX Process
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] log perf event: time: 4047 message: Ututs Init
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6774 PERF - Ututs Init done: 4047
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] log perf event: time: 40 message: Late Loads
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6788 PERF - Late Loads done: 40
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] log perf event: time: 6789 message: All done
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [Performance] 6789 PERF - All done
[2026-05-03_09-32-12][30752][Default] [console] Sun, 03 May 2026 13:32:12 GMT [HS] [AvatarDataLoader] Successfully read data from file ea23acf6-c626-4e6d-96d5-14e29d970293.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\AEFT-25-6-5-en_US-44B2ADD36DAE45E0B665569EBA9B33C8.json
[2026-05-03_09-32-13][30752][Default] [console] [mobx.trace] 'Jr.render()' is invalidated due to a change in: 'Jr@723.recentsProps'
[2026-05-03_09-32-13][30752][Default] [console] Sun, 03 May 2026 13:32:13 GMT [HS] [Recents] [Performance] Recents rendering 382457
[2026-05-03_09-32-13][30752][Default] [console] Sun, 03 May 2026 13:32:13 GMT [HS] [Recents] [Recents#render] elements= 2 assets= 0
[2026-05-03_09-32-13][30752][Error] [console] Sun, 03 May 2026 13:32:13 GMT [HS] [SophiaBase] Failed to get data from CCX Process for Utut: {"desc":"","message":"GSDK_CACHED_CONTENT_FAILURE","code":"GSDK_EMPTY_CACHED_CONTENT_ERROR"}
[2026-05-03_09-32-13][30752][Default] [console] Sun, 03 May 2026 13:32:13 GMT [HS] [SophiaBase] Received data from localstorage
[2026-05-03_09-32-13][30752][Error] [console] Sun, 03 May 2026 13:32:13 GMT [HS] [SophiaBase] {"desc":"","message":"GSDK_CACHED_CONTENT_FAILURE","code":"GSDK_EMPTY_CACHED_CONTENT_ERROR"}
[2026-05-03_09-32-22][30752][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: SAM init timed out
[2026-05-03_09-32-22][30752][Error] [console] [Hu-1] Failed to create/get SAMAssetContext: SAM init timed out
[2026-05-03_09-32-23][30752][Default] [console] Sun, 03 May 2026 13:32:23 GMT [HS] [AnalyticsCacheController] Removed the latest batch (21 size) from the local cache key: analytics_cache_hs-493837
[2026-05-03_09-32-23][30752][Default] [console] Sun, 03 May 2026 13:32:23 GMT [HS] [AnalyticsCacheController] There are currently 5 payloads in temp cache, will send a batch of size 5
[2026-05-03_09-32-33][30752][Default] [console] Sun, 03 May 2026 13:32:33 GMT [HS] [AnalyticsCacheController] Clearing cache key: analytics_cache_hs-493837
[2026-05-03_09-32-33][30752][Default] [console] Sun, 03 May 2026 13:32:33 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [Performance] 51058 PERF - Shared Settings Make Request start
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [FM Shared Settings Handler] Get data
[2026-05-03_09-32-57][30752][Error] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Failed container with label 'CCX Start Screen (v4.0) - Home' for Surface 'CCX_Start_4.0_Home'
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\AEFT-25.6.5-en_US-4db18d55-f615-40ce-bdfb-0b20728f5c66.json
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Setting data to the cache for Home
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":"e34ffe1e-44bf-4bd8-9482-7493bf44dd82#6f7ddd3d-0572-4a03-976c-2971be52ee7e:::","url":"https://odin.adobe.com/content/dam/ccfirstmile/AEFT/en_US/componentWhatsNewToastal/Ae-Whats-New-AE-24-1-Release.cfm.gql.json"}
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [Performance] 51088 PERF - Shared Settings Make Request done: 30
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [FileAccessorDataLoader] Successfully read data from file AEFT-25.6.5-en_US-4db18d55-f615-40ce-bdfb-0b20728f5c66.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-25-6-5-en_US-2846F318FD1543AFA6E56F02A76EA264.json
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [Performance] 51559 PERF - Shared Settings Make Request start
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [FM Shared Settings Handler] Get data
[2026-05-03_09-32-57][30752][Error] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Failed container with label '2' for Surface 'CCX_Start_3.1_Tutorials'
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\AEFT-25.6.5-en_US-5fd62b8c-af45-4dbe-b65e-1d596dfe77c2.json
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Setting data to the cache for Utut
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":"e34ffe1e-44bf-4bd8-9482-7493bf44dd82#6f7ddd3d-0572-4a03-976c-2971be52ee7e:::","url":"https://utut-service.adobe.com/api/ututs?api_key=UtutSophiaCampaign1&metadata.platforms[]=in-app&status=live&metadata.application.sap_code=AEFT&locale=en_US&aem_id=after-effects/how-to/in-app/keyframe-animation&aem_id=after-effects/how-to/in-app/026-create-moody-footage-with-simple-effects&aem_id=after-effects/how-to/in-app/010-import-composition-logo-animation&aem_id=after-effects/how-to/in-app/streamline-collaboration-after-effects&aem_id=after-effects/how-to/in-app/020-set-up-color-palette&aem_id=after-effects/how-to/in-app/015-convert-2d-to-3d"}
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [Performance] 51575 PERF - Shared Settings Make Request done: 16
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [SophiaBase] Applying broadcast data for  Utut
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-05-03_09-32-57][30752][Warn] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"}
[2026-05-03_09-32-57][30752][Default] [console] Sun, 03 May 2026 13:32:57 GMT [HS] [FileAccessorDataLoader] Successfully read data from file AEFT-25.6.5-en_US-5fd62b8c-af45-4dbe-b65e-1d596dfe77c2.json and wrote response in C:\Users\luctr\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-25-6-5-en_US-C9FCD5F84F38413F80A4796097FE14DE.json
[2026-05-03_09-33-07][30752][Default] [console] Sun, 03 May 2026 13:33:07 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1
[2026-05-03_09-33-17][30752][Default] [console] Sun, 03 May 2026 13:33:17 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it