SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:673-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:686-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:690-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:695-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:700-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:707-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:57:713-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:58:076-0400 ThreadID=19872 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:27:58:085-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:102-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:00c25903-1def-49cf-9a47-d0bb9b313732 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:112-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:120-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:129-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:139-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:148-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:158-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:167-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:175-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:183-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:192-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:200-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:209-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:217-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:418-0400 ThreadID=14908 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:32:58:427-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:366-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:374-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:383-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:391-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:399-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:407-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:416-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:424-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:432-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:441-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:450-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:459-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:467-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:476-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:485-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:493-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:501-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:36:27:508-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:436-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ec2c69f4-ad73-4d22-956f-7d08e531c4bf SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:444-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:452-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:459-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:467-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:475-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:482-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:489-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:496-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:503-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:511-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:518-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:526-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:533-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:744-0400 ThreadID=18548 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:37:58:754-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:771-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:08384aa6-118e-4d2b-abd0-efcfa5c0756c SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:785-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:796-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:807-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:819-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:829-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:841-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:852-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:863-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:874-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:884-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:895-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:908-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:58:919-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:59:129-0400 ThreadID=26460 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:42:59:138-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:49:700-0400 ThreadID=18308 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:161-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b7f1828a-c862-4f53-bfa5-60aeaf740475 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:171-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:180-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:195-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:210-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:225-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:239-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:250-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:264-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:280-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:297-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:308-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:317-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:327-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:508-0400 ThreadID=14908 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:47:59:521-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:410-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:418-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:427-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:435-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:443-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:452-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:460-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:468-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:476-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:485-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:494-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:502-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:510-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:519-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:527-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:535-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:543-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:51:29:550-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:541-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2faa4821-3e00-40e3-a3fd-e3ea75643cfa SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:550-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:558-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:567-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:577-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:586-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:595-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:604-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:612-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:621-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:630-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:638-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:647-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:655-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:847-0400 ThreadID=37220 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:52:59:857-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:873-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:83767041-84a9-45dc-865c-9c1f973dfd9f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:883-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:894-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:908-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:923-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:946-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:967-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:57:59:982-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:023-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:040-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:064-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:090-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:110-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:124-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:327-0400 ThreadID=47644 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T19:58:00:337-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:351-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6f7bb166-86d6-4338-94a9-e64a822cfc1e SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:363-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:372-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:382-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:393-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:403-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:413-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:423-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:433-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:443-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:455-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:466-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:476-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:488-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:711-0400 ThreadID=37220 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:03:00:722-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:389-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:402-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:411-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:420-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:428-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:437-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:446-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:454-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:462-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:470-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:479-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:487-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:495-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:504-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:512-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:520-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:527-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:06:33:535-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:745-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c6761100-2de3-477b-b68d-533f369c0614 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:753-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:760-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:768-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:776-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:784-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:792-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:799-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:807-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:814-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:821-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:829-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:837-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:00:846-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:01:029-0400 ThreadID=45192 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:08:01:038-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:059-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7801768e-1ee8-45ce-acf3-5c6884795cf6 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:069-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:077-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:086-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:096-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:105-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:114-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:122-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:132-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:141-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:150-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:158-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:167-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:176-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:415-0400 ThreadID=61980 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:13:01:425-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:17:54:651-0400 ThreadID=43188 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:17:55:470-0400 ThreadID=43188 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: Feature flag fetch event detected"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:17:55:489-0400 ThreadID=59416 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:17:55:497-0400 ThreadID=59416 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:17:55:507-0400 ThreadID=59416 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatDC1 is empty"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:17:55:516-0400 ThreadID=59416 Component=ngl-lib_NglFeatureManager Description="UpdateFeatureFlagsFromFsAsync : UpdateFlags returned with status: 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:445-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0227ef2b-7f0b-4d9f-9b63-07d263521ca4 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:454-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:463-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:471-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:480-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:488-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:496-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:505-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:513-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:520-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:528-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:535-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:543-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:551-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:775-0400 ThreadID=55396 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:18:01:785-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:933-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:944-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:953-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:962-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:971-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:980-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:41:991-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:004-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:015-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:030-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:042-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:057-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:089-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:108-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:125-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:140-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:155-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:21:42:169-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:808-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:99f2323a-673b-462a-9bf3-048814ba99dd SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:822-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:832-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:843-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:854-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:864-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:877-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:887-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:898-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:910-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:920-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:930-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:941-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:01:950-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:02:059-0400 ThreadID=59416 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T20:23:02:070-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"