SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:245-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:258-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:422-0400 ThreadID=68992 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:429-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:905-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:915-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:922-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:928-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:935-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:942-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:949-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:955-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:962-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:969-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:976-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:984-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:991-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:48:998-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:49:005-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:49:013-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:49:020-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:49:49:027-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:449-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2cb5e85a-7f1e-4d73-9511-b9065f4a4322 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:458-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:465-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:472-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:481-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:488-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:496-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:503-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:510-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:517-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:525-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:532-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:539-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:547-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:753-0400 ThreadID=29000 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:53:00:761-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:776-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:61ccc4a6-aea0-4030-a155-b6c547512db4 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:785-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:793-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:801-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:810-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:818-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:826-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:834-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:842-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:853-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:860-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:868-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:877-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:00:884-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:01:090-0400 ThreadID=7388 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:58:01:098-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:113-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2811f84e-297f-40a1-a10d-04dd4054c5bf SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:122-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:130-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:139-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:148-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:156-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:164-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:172-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:180-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:188-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:196-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:204-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:213-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:221-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:415-0400 ThreadID=63296 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:03:01:424-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:669-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:677-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:684-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:693-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:701-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:709-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:717-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:725-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:732-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:741-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:748-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:756-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:764-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:772-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:779-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:786-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:794-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:04:54:801-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:437-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b9242a4b-cc19-428d-aa9a-cd1a798066bd SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:445-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:452-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:458-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:466-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:473-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:480-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:488-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:495-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:503-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:510-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:518-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:526-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:533-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:705-0400 ThreadID=67496 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:08:01:713-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:735-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c191141a-f0e8-4f1f-9589-652f3fb57526 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:743-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:751-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:760-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:769-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:777-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:785-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:794-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:802-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:811-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:818-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:827-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:835-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:01:843-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:02:064-0400 ThreadID=30952 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:13:02:073-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:17:47:556-0400 ThreadID=18308 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:17:48:522-0400 ThreadID=17640 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:17:53:036-0400 ThreadID=43188 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:085-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:63932ab0-01ca-4fe3-8ae9-421423e6d6ac SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:095-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:103-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:112-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:121-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:130-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:139-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:148-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:155-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:163-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:171-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:179-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:186-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:195-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:337-0400 ThreadID=2016 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:18:02:346-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:428-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:436-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:444-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:452-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:460-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:467-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:475-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:483-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:491-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:499-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:506-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:514-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:521-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:529-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:536-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:543-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:550-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:20:02:558-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:363-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2291b46f-417e-4fdf-a5d2-936cb7dbd572 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:371-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:377-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:384-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:392-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:398-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:406-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:413-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:420-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:427-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:433-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:440-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:447-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:454-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:636-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:23:02:644-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:657-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b0cdf0e5-3208-4616-8b4f-06af8e99dfc2 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:665-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:673-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:681-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:689-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:697-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:705-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:712-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:720-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:728-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:736-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:744-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:752-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:759-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:945-0400 ThreadID=18628 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:28:02:952-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:02:974-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e0c2f30c-f334-4ad9-a357-f6e97c7da5fb SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:02:984-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:02:992-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:000-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:010-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:018-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:026-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:034-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:042-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:050-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:058-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:066-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:074-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:082-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:411-0400 ThreadID=16752 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:33:03:419-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:180-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:188-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:196-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:205-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:213-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:222-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:230-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:238-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:246-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:254-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:262-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:269-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:277-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:284-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:292-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:299-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:306-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:35:04:313-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:431-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1396a852-847f-4457-b507-ce4487e46d8b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:440-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:447-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:454-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:462-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:469-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:477-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:484-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:491-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:497-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:504-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:511-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:520-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:527-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:712-0400 ThreadID=47364 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:38:03:720-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:734-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:81b2593e-3df5-4c0e-8568-2310675184f8 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:743-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:752-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:760-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:769-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:778-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:787-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:796-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:805-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:813-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:821-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:829-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:837-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:03:846-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:04:037-0400 ThreadID=63560 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:43:04:046-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:065-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6e11165e-d8c3-4609-b5d2-7aef91d6df48 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:073-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:081-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:089-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:098-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:106-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:114-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:122-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:130-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:138-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:145-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:153-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:162-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:169-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:369-0400 ThreadID=3640 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:48:04:377-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:657-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:665-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:673-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:680-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:688-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:696-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:704-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:711-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:719-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:727-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:735-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:743-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:750-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:757-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:765-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:772-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:780-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:50:09:786-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:398-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:35049877-15e0-4aed-b0a6-8fa05cbb9a9c SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:406-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:413-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:419-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:427-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:433-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:440-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:447-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:454-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:461-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:467-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:475-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:483-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:491-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:674-0400 ThreadID=48828 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:53:04:681-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:704-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:79f4676b-86f8-42ff-81a4-83a272161d46 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:713-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:721-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:728-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:737-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:745-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:753-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:761-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:769-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:777-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:785-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:792-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:800-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:04:808-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:05:012-0400 ThreadID=7948 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T15:58:05:021-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:040-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a8d041a0-c429-43e4-9c1a-7b5b1f8ef4cd SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:048-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:057-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:065-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:075-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:084-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:092-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:100-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:107-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:115-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:122-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:131-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:140-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:148-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:355-0400 ThreadID=54276 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:03:05:364-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:147-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:155-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:164-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:172-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:180-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:189-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:198-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:206-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:214-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:225-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:234-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:243-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:252-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:260-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:268-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:276-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:284-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:05:11:292-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:381-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:9ae1fcc0-3bd6-470e-94e8-5705b2603673 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:389-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:396-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:403-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:411-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:417-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:425-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:432-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:439-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:446-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:453-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:460-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:467-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:474-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:656-0400 ThreadID=60664 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:08:05:665-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:688-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b7207425-6044-48d0-ba2d-d323a9c5d259 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:698-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:706-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:714-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:723-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:731-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:739-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:746-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:754-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:762-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:770-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:778-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:786-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:793-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:05:993-0400 ThreadID=50940 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:13:06:001-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:020-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6afd9f22-b90f-4778-94f5-af4f539d0deb SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:029-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:037-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:045-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:054-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:062-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:069-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:077-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:085-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:093-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:101-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:109-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:117-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:125-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:317-0400 ThreadID=51916 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:18:06:325-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:706-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:713-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:721-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:729-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:736-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:744-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:752-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:759-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:767-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:775-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:783-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:790-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:798-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:806-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:814-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:821-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:829-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:20:12:835-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:343-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f6a33e5e-39ba-4ae7-9452-6d358ae602bc SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:351-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:361-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:368-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:375-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:382-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:389-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:396-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:403-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:410-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:417-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:424-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:431-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T16:23:06:439-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"