SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:255-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:260-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:265-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:270-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:275-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:279-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:286-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:04:00:292-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:303-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:960fac57-fc4b-4650-9dfd-0dc6c4bb8f65 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:310-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:317-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:323-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:333-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:340-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:347-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:355-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:361-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:369-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:376-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:384-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:393-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:401-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:674-0400 ThreadID=13836 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:07:54:684-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:701-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6b70b05e-4d71-414b-8114-a33ba995abac SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:710-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:717-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:724-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:733-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:742-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:750-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:758-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:766-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:773-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:780-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:787-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:794-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:801-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:988-0400 ThreadID=22896 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:12:54:998-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:47:507-0400 ThreadID=18308 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:52:473-0400 ThreadID=43188 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:020-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:312c409b-e885-4396-bd06-2f9bddb48e85 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:031-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:040-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:048-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:059-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:067-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:077-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:085-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:094-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:101-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:109-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:116-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:124-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:132-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:251-0400 ThreadID=26180 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:17:55:259-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:151-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:159-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:167-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:176-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:183-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:192-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:200-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:208-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:215-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:223-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:231-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:239-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:246-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:253-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:261-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:268-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:275-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:19:10:281-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:273-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:699c03d3-e4c6-4322-84fd-3c5d3d5e378b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:280-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:286-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:292-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:299-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:305-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:312-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:318-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:324-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:329-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:335-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:342-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:348-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:355-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:477-0400 ThreadID=26180 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:22:55:484-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:498-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3d51a480-41de-433e-a25a-4084e9c95dd5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:507-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:515-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:522-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:532-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:539-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:548-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:560-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:572-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:580-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:587-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:595-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:602-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:610-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:791-0400 ThreadID=43144 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:27:55:798-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:816-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:341b82f6-75fc-4f66-b76f-fc1e9462873a SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:824-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:831-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:838-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:846-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:853-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:861-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:868-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:875-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:882-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:889-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:896-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:904-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:55:911-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:56:107-0400 ThreadID=68936 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:32:56:117-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:326-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:334-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:341-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:348-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:355-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:363-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:370-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:378-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:385-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:393-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:401-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:409-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:416-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:424-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:432-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:438-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:445-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:34:11:451-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:126-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:50356250-f4e4-4e23-96c9-787203ef3246 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:133-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:139-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:145-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:152-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:158-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:164-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:170-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:175-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:182-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:190-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:197-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:203-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:210-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:389-0400 ThreadID=42164 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:37:56:396-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:417-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:04c8a7e6-3c70-4066-8d74-1bb6bfbd4e6a SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:425-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:432-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:440-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:448-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:455-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:462-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:469-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:476-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:483-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:491-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:499-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:507-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:514-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:712-0400 ThreadID=60732 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:42:56:722-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:739-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b1a7a71a-49d8-4e3e-9c68-05782316d5d4 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:748-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:756-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:764-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:773-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:781-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:789-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:798-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:805-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:814-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:822-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:829-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:837-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:56:844-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:57:054-0400 ThreadID=60732 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:47:57:062-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:719-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:726-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:733-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:741-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:748-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:755-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:762-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:770-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:778-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:785-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:792-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:800-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:807-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:814-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:821-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:828-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:834-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:49:13:841-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:078-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:efcfb3a6-1238-4c68-a006-93a47a831795 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:085-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:091-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:096-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:103-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:109-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:115-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:121-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:127-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:133-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:139-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:145-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:151-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:158-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:353-0400 ThreadID=60732 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:52:57:360-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:384-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:518e3031-19cf-49dc-b4b5-42b1d923dd7b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:394-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:402-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:409-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:418-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:426-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:434-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:442-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:450-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:458-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:466-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:474-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:482-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:490-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:687-0400 ThreadID=56836 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T13:57:57:695-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:618-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:625-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:633-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:640-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:646-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:653-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:660-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:668-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:675-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:683-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:690-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:697-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:704-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:711-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:717-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:724-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:731-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:04:23:738-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:716-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4b0b8c19-d083-4381-9e07-adfc3f690b4f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:723-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:729-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:735-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:742-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:747-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:753-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:759-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:765-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:771-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:778-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:784-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:790-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:797-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:923-0400 ThreadID=47808 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:07:57:933-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:57:951-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:abfc79f9-6608-4eff-a8fb-b289fab349aa SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:57:961-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:57:969-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:57:976-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:57:985-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:57:993-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:001-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:010-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:017-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:025-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:033-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:041-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:050-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:058-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:251-0400 ThreadID=66644 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:12:58:259-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:282-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:bb601293-adb2-4ae3-9ef7-c4d3898fbdb2 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:290-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:297-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:304-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:312-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:319-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:327-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:334-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:343-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:350-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:358-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:365-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:372-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:379-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:577-0400 ThreadID=52980 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:17:58:585-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:951-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:958-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:967-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:975-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:983-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:991-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:31:999-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:007-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:015-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:023-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:030-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:037-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:045-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:052-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:059-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:066-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:073-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:19:32:079-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:601-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:63aacb22-d379-4e11-b959-2420e8e46699 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:607-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:614-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:620-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:627-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:633-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:639-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:645-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:650-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:656-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:663-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:670-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:677-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:684-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:881-0400 ThreadID=52980 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:22:58:888-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:907-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:dec6564d-543a-4f58-b28f-8d0175bbd950 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:915-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:922-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:929-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:937-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:944-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:952-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:959-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:966-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:973-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:980-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:987-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:58:995-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:59:002-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:59:196-0400 ThreadID=64480 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:27:59:204-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:216-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ddb6be0f-0cc5-4060-a5be-2fc2b404444e SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:225-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:232-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:239-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:247-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:255-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:262-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:270-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:276-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:283-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:291-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:299-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:306-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:314-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:506-0400 ThreadID=23972 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:32:59:514-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:531-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:538-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:546-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:554-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:562-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:570-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:578-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:586-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:594-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:602-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:610-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:618-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:625-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:633-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:641-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:648-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:656-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:34:41:662-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:528-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:624d87da-39a5-42bd-8272-0a3e8b1ed73b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:535-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:541-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:547-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:554-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:561-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:567-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:573-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:579-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:585-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:591-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:597-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:604-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:610-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:811-0400 ThreadID=51852 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:37:59:818-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:837-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4dd2cb03-c2eb-4487-a5c0-af2bf2589faf SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:846-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:854-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:861-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:869-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:876-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:883-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:890-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:897-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:904-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:911-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:918-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:926-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:42:59:934-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:43:00:126-0400 ThreadID=26580 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:43:00:134-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:148-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2ad00fe2-c34d-4c99-8e17-743ebc1ffad5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:157-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:164-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:171-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:179-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:186-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:194-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:201-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:209-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:215-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:222-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T14:48:00:229-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."