SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:192-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:205-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:210-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:215-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:220-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:226-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:232-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:237-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:242-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:247-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:253-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:259-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:266-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:463-0400 ThreadID=21680 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:41:471-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:47:267-0400 ThreadID=18308 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:596-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:604-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:613-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:622-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:630-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:639-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:648-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:658-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:667-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:676-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:685-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:693-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:701-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:710-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:718-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:725-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:733-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:47:50:740-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:484-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:98275389-2a7e-4e8b-9c52-83969079196b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:493-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:500-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:507-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:515-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:522-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:530-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:537-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:544-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:551-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:560-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:567-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:576-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:584-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:855-0400 ThreadID=37648 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:52:41:865-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:878-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:624ac7e4-9d44-4153-93f1-e73aba34e0bf SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:887-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:895-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:903-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:912-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:920-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:928-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:937-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:945-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:953-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:961-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:969-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:977-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:41:985-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:42:195-0400 ThreadID=53420 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T09:57:42:204-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:225-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e10df894-2a30-4cda-a406-733270d2c6a7 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:234-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:242-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:251-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:260-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:268-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:277-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:285-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:293-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:302-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:310-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:319-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:327-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:336-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:535-0400 ThreadID=54372 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:42:545-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:887-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:896-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:905-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:914-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:923-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:931-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:939-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:948-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:956-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:966-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:974-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:983-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:58:991-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:59:000-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:59:008-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:59:016-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:59:025-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:02:59:033-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:569-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f1a7da95-3eda-469a-95e1-84cc89930948 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:577-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:584-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:592-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:600-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:607-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:615-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:622-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:630-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:637-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:644-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:652-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:660-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:668-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:856-0400 ThreadID=27784 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:07:42:865-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:884-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:bbbec2d1-5159-4f3e-85be-66c1153ba7c0 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:894-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:905-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:914-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:925-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:935-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:944-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:957-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:968-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:977-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:988-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:42:996-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:43:006-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:43:017-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:43:225-0400 ThreadID=53420 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:12:43:234-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:262-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b3a29f84-eaa9-452d-aa76-905f8b3c8eac SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:278-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:286-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:295-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:308-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:317-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:326-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:335-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:343-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:352-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:361-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:370-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:378-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:387-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:581-0400 ThreadID=15088 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:17:43:590-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:886-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:900-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:909-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:919-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:929-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:939-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:952-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:960-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:969-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:978-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:986-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:01:995-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:02:004-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:02:012-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:02:021-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:02:028-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:02:038-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:18:02:046-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:604-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4bb0042a-2d1d-4092-bd81-45c7a7dd0b1d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:612-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:620-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:628-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:636-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:644-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:652-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:660-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:667-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:674-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:681-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:688-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:696-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:704-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:959-0400 ThreadID=27480 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:22:43:968-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:43:986-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:233debde-4575-4472-976d-abbd147830ca SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:43:995-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:004-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:013-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:023-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:032-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:041-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:050-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:059-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:068-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:077-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:086-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:094-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:104-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:294-0400 ThreadID=41008 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:27:44:303-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:322-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5693923f-a991-401a-ad2b-9e0408b67590 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:331-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:340-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:349-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:358-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:366-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:375-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:383-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:391-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:399-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:408-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:417-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:427-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:435-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:655-0400 ThreadID=22820 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:32:44:663-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:679-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:688-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:697-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:706-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:714-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:722-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:730-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:738-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:746-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:754-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:762-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:770-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:778-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:786-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:794-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:802-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:809-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:33:11:817-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:683-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:bd62fa14-8bb4-443f-8bd6-c00d32a24aa9 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:691-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:699-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:707-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:715-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:722-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:729-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:737-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:744-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:751-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:758-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:765-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:773-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:780-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:963-0400 ThreadID=10684 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:37:44:972-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:44:996-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8e95dbb5-db60-477e-9125-450e5770af09 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:005-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:013-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:021-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:030-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:038-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:046-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:054-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:061-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:069-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:077-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:087-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:097-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:106-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:304-0400 ThreadID=22292 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:42:45:312-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:327-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e10eda18-139c-4543-a2b7-64129de88b3e SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:336-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:345-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:353-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:362-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:371-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:379-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:387-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:395-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:404-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:413-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:422-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:431-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:441-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:646-0400 ThreadID=38052 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:47:45:655-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:200-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:209-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:217-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:225-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:233-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:241-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:250-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:258-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:266-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:275-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:283-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:291-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:300-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:308-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:316-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:324-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:332-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:48:19:339-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:678-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:9e3ec066-6e49-4c60-8a11-d6d79be00190 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:686-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:694-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:702-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:710-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:720-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:728-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:736-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:743-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:751-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:759-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:767-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:775-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:784-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:966-0400 ThreadID=45304 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:52:45:974-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:45:995-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:9148d150-edd9-4ee0-80f8-790647109269 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:004-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:013-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:022-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:032-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:040-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:049-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:058-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:066-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:075-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:083-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:091-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:100-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:108-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:304-0400 ThreadID=68592 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T10:57:46:315-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:329-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e46d1812-5625-44aa-9e08-915168cc1d2c SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:338-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:346-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:355-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:365-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:374-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:382-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:390-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:398-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:407-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:415-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:424-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:434-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:443-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:641-0400 ThreadID=68592 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:02:46:651-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:27:967-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:27:976-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:27:985-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:27:994-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:004-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:013-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:023-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:032-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:042-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:051-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:060-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:069-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:078-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:088-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:096-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:104-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:112-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:03:28:121-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:666-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:52d1db01-2f9d-4da7-b549-658716edc812 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:675-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:682-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:690-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:698-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:706-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:713-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:720-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:727-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:735-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:742-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:749-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:757-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:764-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:947-0400 ThreadID=20176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:07:46:957-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:46:976-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f07ed15c-8871-4287-a12e-bf85bde563bb SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:46:986-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:46:995-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:004-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:014-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:023-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:032-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:041-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:049-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:058-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:067-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:077-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:087-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:098-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:298-0400 ThreadID=41424 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:12:47:309-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:327-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:80555e36-ddd3-49f8-8406-b5bdf3a3f24f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:339-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:350-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:361-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:373-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:384-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:397-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:411-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:421-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:436-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:447-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:458-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:468-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:479-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:693-0400 ThreadID=9792 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:47:707-0400 ThreadID=71556 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:17:51:927-0400 ThreadID=43188 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:828-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:837-0400 ThreadID=40348 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:847-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:856-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:865-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:874-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:885-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:894-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:903-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:913-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:921-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:932-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:942-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:952-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:961-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:970-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:979-0400 ThreadID=40348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:18:30:988-0400 ThreadID=40348 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:22:47:721-0400 ThreadID=71556 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5a9c4663-25d7-44c2-a017-d418496a5db4 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:22:47:730-0400 ThreadID=71556 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:22:47:738-0400 ThreadID=71556 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=bbe6de91-fe41-4867-852d-1dc8e801ad69.1779196659943 Timestamp=2026-05-19T11:22:47:746-0400 ThreadID=71556 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"