SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:887-0400 ThreadID=18192 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:895-0400 ThreadID=18192 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:907-0400 ThreadID=18192 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:923-0400 ThreadID=18192 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:963-0400 ThreadID=18192 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:971-0400 ThreadID=18192 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_sync1, AppID=AcrobatDC1, AppVersion=26.1.21563.19, NglRunMode=0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:977-0400 ThreadID=18192 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778724648000.0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:50:987-0400 ThreadID=18192 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:037-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:044-0400 ThreadID=18192 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:055-0400 ThreadID=18192 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 14 | OsErrorCode: 5 | OsErrorDesc: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:061-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:067-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:073-0400 ThreadID=18192 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:080-0400 ThreadID=18192 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:086-0400 ThreadID=17868 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:092-0400 ThreadID=18192 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:099-0400 ThreadID=18192 Component=ngl-lib_InitTriggerSpecialEvent Description="operator () : Error - (App)OPMPD reading failed with error: 14"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:106-0400 ThreadID=18192 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:112-0400 ThreadID=18192 Component=ngl-lib_InitTriggerSpecialEvent Description="operator () : Error - (App)OPMPD reading failed with error: 14"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:119-0400 ThreadID=17868 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:125-0400 ThreadID=18192 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:132-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:139-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:146-0400 ThreadID=36024 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:153-0400 ThreadID=18192 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:160-0400 ThreadID=18192 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:166-0400 ThreadID=17868 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:174-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:188-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:195-0400 ThreadID=14776 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:202-0400 ThreadID=18192 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:209-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:217-0400 ThreadID=14776 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:224-0400 ThreadID=18192 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:231-0400 ThreadID=18192 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:238-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:246-0400 ThreadID=14776 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:253-0400 ThreadID=18192 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:261-0400 ThreadID=18192 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:271-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:280-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:288-0400 ThreadID=18192 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:296-0400 ThreadID=18192 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:112.7.0.0:1.14.0.2"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:314-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:361-0400 ThreadID=18192 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:373-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User DT"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:379-0400 ThreadID=18192 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:False"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:450-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:459-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User OS Info"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:466-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:474-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:482-0400 ThreadID=18192 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.14.0.2"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:489-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:497-0400 ThreadID=18192 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:505-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Username"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:513-0400 ThreadID=18192 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:521-0400 ThreadID=18192 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:633-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:643-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:650-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:658-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:665-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:673-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:743-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6ff02ef8-0fba-4d90-85b4-6c5a0c8422a1 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:750-0400 ThreadID=17868 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:757-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:35c9c92e-cb3e-4ef8-be34-54b35b59162f SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:765-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0a4c7be2-a708-41ec-9dbc-0253395248ba SubCategory:WorkflowError StatusCode:0 OsErrorCode:0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:821-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-6a87f644-35eb-41d5-a03c-c58bf067556e"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:836-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:843-0400 ThreadID=19312 Component=ngl-lib_NglIngestWorkflowEvent Description="GetEventInfoJson : Error - Ingest Guid:b02c4b82-d4b6-42d7-a3fe-21132987dd39 SubCategory:WorkflowExtBrowAuthEnabled StatusCode:2 OsErrorCode:"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:850-0400 ThreadID=17392 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Binary lock creation failed or acquire timed out, os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:859-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:867-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 14 OsErrorCode: 5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:874-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c11e4faf-12fa-4504-ba17-c62c66a8a073 SubCategory:StorageSyncPrincipal StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:889-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/CMjAxODA3MjAwMQ/N0ExN0U4RTNBMzBBMDM4N0VFMTQ5QjlEQjU3QjU3Q0I.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:901-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 1, key: App Info"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:920-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e1fb3463-a0c4-4e9d-ae0e-5e9669f8ace5 SubCategory:StorageSyncUserOsGuid StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:931-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ad73c5a2-efca-4a4a-9912-765692a7569c SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:940-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:fa93ff47-df02-4562-8446-6ae68e301386 SubCategory:StorageSyncProxyUsername StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:948-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:128b615d-3cb7-4063-87a7-b04e6de3a6bd SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:961-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d9ee51a1-1cf6-40f4-baa5-5c908ad7d244 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:51:990-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:002-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:015-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:026-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:035-0400 ThreadID=12340 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:043-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:058-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:080-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:109-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:117-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:126-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:136-0400 ThreadID=17868 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:170-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-5a019560-303a-413a-a861-8de8078e0db1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:201-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:208-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:227-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/IMjAxODA3MjAwMQ/M0M1QUIyMEU4RjY3Rjk5RThBQjI3MjY0NUVDREJGMzA.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:254-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:272-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:285-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:300-0400 ThreadID=24660 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:309-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:322-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:335-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:348-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:363-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:376-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:386-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:394-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:402-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:410-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0f988dac-b213-454a-8127-d02ec6902f34 SubCategory:WriteASNPFileMetaData StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:432-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:452-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:462ac842-4e09-48a2-aa0f-f2995bc76329 SubCategory:SaveASNPAppInfo StatusCode:240 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:472-0400 ThreadID=17868 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:479-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ffd9f022-2ba0-4298-af51-ff4d6944b698 SubCategory:StorageSyncASNPAppInfo StatusCode:258 OsErrorCode:-1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:486-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-0e84591e-4e1f-4f96-8a0c-b0c3390c7c65"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:492-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:499-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:568-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:36ac93cf-16f6-4690-8b7c-7f5ad860633e SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:576-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:51cc30c0-28f1-4a25-8e04-62c96cba6fd4 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:583-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/CMjAxODA3MjAwMQ/N0UxODEzQzhCNkYyMDAxRUQ4MUNDRThBRTc0RDg4NDQ.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:591-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:45116540-a49c-4d92-84f6-fe247cc6529c SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:599-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1a80770f-6395-4b5a-8f28-94c57ecbe011 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:610-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:47f07fe0-6433-4178-abae-52150f6634d2 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:618-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:644-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e329aab4-8555-465b-8cb2-fc5982004377 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:669-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:407a2e51-e27c-41c3-9d66-fd590ef75487 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:677-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:690-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:711-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:725-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:738-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:750-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:758-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:767-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:777-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:799-0400 ThreadID=17868 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:811-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-2e34cb4b-33e5-4cbd-aec9-c542248c19f7"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:828-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:837-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:850-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:863-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/IMjAxODA3MjAwMQ/QjA0RjUwNUQ3ODFDNTgwRTU4MEY2NjQ4RjY5NDVCQTY.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:888-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:903-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:928-0400 ThreadID=17868 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:948-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:956-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:965-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:973-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:982-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:52:999-0400 ThreadID=17868 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:020-0400 ThreadID=17868 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:044-0400 ThreadID=24660 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:053-0400 ThreadID=17868 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:066-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:073-0400 ThreadID=17868 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:081-0400 ThreadID=17868 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:148-0400 ThreadID=17868 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0f4dbd69-4e82-4196-b4eb-27e25131d3d9"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:155-0400 ThreadID=17868 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:166-0400 ThreadID=17868 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:173-0400 ThreadID=17868 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:220-0400 ThreadID=17868 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:244-0400 ThreadID=17868 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:252-0400 ThreadID=17868 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:259-0400 ThreadID=17868 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:291-0400 ThreadID=18192 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:329-0400 ThreadID=18192 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:336-0400 ThreadID=18192 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:343-0400 ThreadID=18192 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:352-0400 ThreadID=18192 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:359-0400 ThreadID=34748 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:373-0400 ThreadID=34748 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:432-0400 ThreadID=34748 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 14"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:439-0400 ThreadID=18192 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:446-0400 ThreadID=18192 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:464-0400 ThreadID=17868 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:471-0400 ThreadID=18192 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:480-0400 ThreadID=17868 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:486-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:02074e34-a8ed-48b3-a56d-3a70032b5ddc SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:493-0400 ThreadID=18192 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:499-0400 ThreadID=17868 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:506-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:977e2d95-f946-47c0-88ba-99537aca07e7 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:513-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d89e71c2-6278-419f-856c-9ac8819b6828 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:520-0400 ThreadID=17868 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:528-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:303654df-192b-4bd0-b9bd-89169f39f3a0 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:534-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:fc3cea43-2a90-4079-b82b-aef4db5197cf SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:541-0400 ThreadID=17868 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:548-0400 ThreadID=24660 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:555-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="RegisterNglControllerInstance: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:561-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1a88c596-d8f1-4d18-be05-40423a5e0f61 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:568-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:21cd7942-c8d0-4ee1-aa22-a384e3ef1fca SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:575-0400 ThreadID=34612 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:582-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:589-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:596-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:603-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:611-0400 ThreadID=34612 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:618-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:625-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:633-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:641-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:760-0400 ThreadID=17868 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:794-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:805-0400 ThreadID=12340 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:814-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:826-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:835-0400 ThreadID=19312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:845-0400 ThreadID=34612 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_sync1 | ScopeId: openid,AdobeID,additional_info.roles | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 45e5f47d-1bad-46ec-9da7-85c670a20d6a"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:855-0400 ThreadID=19312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Binary lock creation failed or acquire timed out, os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:864-0400 ThreadID=19312 Component=ngl-lib_NglIngestConfig Description="UpdateOPMPDEventTriggerTimestamp : Failed Writing data with error 14"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:873-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Sent OPMPD event."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:883-0400 ThreadID=34612 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:892-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7335b73b-b5b9-4a9e-b27c-46f436baa72c SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:901-0400 ThreadID=34612 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:909-0400 ThreadID=36124 Component=ngl-lib_NgluCommands Description="Update IMS status to file failed"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:919-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:927-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:935-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:53:948-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:072-0400 ThreadID=12340 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:081-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:090-0400 ThreadID=19312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:098-0400 ThreadID=19312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Binary lock creation failed or acquire timed out, os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:106-0400 ThreadID=19312 Component=ngl-lib_NglIngestConfig Description="UpdateOPMPDEventTriggerTimestamp : Failed Writing data with error 14"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:114-0400 ThreadID=19312 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Sent App OPMPD event."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:286-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:294-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:302-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:310-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:317-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:325-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:333-0400 ThreadID=34612 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:340-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-4d01577e-644c-4ea8-9a44-2ea74d82a7fb"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:348-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:355-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:365-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/CMjAxODA3MjAwMQ/N0ExN0U4RTNBMzBBMDM4N0VFMTQ5QjlEQjU3QjU3Q0I.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:376-0400 ThreadID=17392 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Binary lock creation failed or acquire timed out, os error code : 5  reason: Access is denied. "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:384-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 14 OsErrorCode: 5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:391-0400 ThreadID=24660 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:398-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 1, key: App Info"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:406-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:413-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:421-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:429-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:436-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:444-0400 ThreadID=34612 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:452-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-1da6ee97-c5f0-4289-82d3-89e688d9e81a"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:459-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:466-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:476-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/IMjAxODA3MjAwMQ/M0M1QUIyMEU4RjY3Rjk5RThBQjI3MjY0NUVDREJGMzA.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:502-0400 ThreadID=24660 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:510-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:518-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:527-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:535-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:544-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:552-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:560-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:568-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:acc8a077-cf4e-4cae-8b87-3049f1fa27af SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:575-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:583-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:514eccd3-017d-4e88-9f2c-96ca7bc725d1 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:591-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:598-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:605-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0523a9dd-2319-4387-8c6e-ada6ecf38758 SubCategory:WriteASNPFileMetaData StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:613-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:620-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c70a348d-cb41-4904-b270-505a7ae00baf SubCategory:SaveASNPAppInfo StatusCode:240 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:626-0400 ThreadID=34612 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:633-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-829af330-91bb-4b2e-8504-9618c05ccfc2"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:639-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:646-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:653-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:fe8cece6-3569-4e60-bc4d-8acd8bef31bf SubCategory:StorageSyncASNPAppInfo StatusCode:258 OsErrorCode:-1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:659-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/CMjAxODA3MjAwMQ/N0UxODEzQzhCNkYyMDAxRUQ4MUNDRThBRTc0RDg4NDQ.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:667-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2a840493-211b-4cac-a1f3-668a5a0c3d87 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:674-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:94d815d5-452a-4d84-be8b-cf27e6adbebe SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:681-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0d913d26-499a-4237-9019-9698093cb209 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:688-0400 ThreadID=12340 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:698-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:97ad8f47-9381-4568-8fd1-7b62261e0d0d SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:705-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ca142143-bebe-474b-96e5-2d1b10edc9c3 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:713-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:720-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:729-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserAdobeCertStore failed to open certificate Adobe store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:736-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore: Get certs from adobe store failed with status : 2, falling back to default store to get certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:744-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="GetFromUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:751-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:758-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:765-0400 ThreadID=34612 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:773-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:780-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: Fetching Certificates : Req-Id-9d0c3a26-a26c-49c5-a1e9-9f1cf7455a42"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:787-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:794-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:802-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:811-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://resources.licenses.adobe.com/certs/v2/IMjAxODA3MjAwMQ/QjA0RjUwNUQ3ODFDNTgwRTU4MEY2NjQ4RjY5NDVCQTY.der"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:837-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:845-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:855-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchCertificate: X-Request-Id: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:864-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:873-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:883-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:892-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserAdobeCertStore failed to open Adobe certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:900-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore: Save certs to adobe store failed with status : 2, falling back to default store to save certs"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:909-0400 ThreadID=34612 Component=ngl-lib_CertificateStorage Description="SaveToUserCertStore failed to open certificate store"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:917-0400 ThreadID=34612 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:926-0400 ThreadID=34612 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:935-0400 ThreadID=34612 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:943-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-2baead6f-fd34-42d4-8330-6274f9ceb159"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:951-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:959-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:967-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:977-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:54:985-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:150-0400 ThreadID=24660 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:159-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:167-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-2baead6f-fd34-42d4-8330-6274f9ceb159"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:175-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:183-0400 ThreadID=34612 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:191-0400 ThreadID=34612 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:199-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8ba66629-83c9-4776-b90c-281b7601c4e7 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:207-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:487fdf15-4d16-4a05-aec3-48c864bc19ed SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:215-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:cef36b14-a0bc-4702-a623-dbbfdd56f9f1 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:222-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:09c7a7f4-030f-4bb7-a2ed-2a7453d02b73 SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:230-0400 ThreadID=34612 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:238-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:cd3168e1-aa4b-41d8-9f49-0125a884039a SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:245-0400 ThreadID=34612 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:253-0400 ThreadID=34612 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:260-0400 ThreadID=34612 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:268-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3fa1d592-ff4d-4730-8c62-5d7ce407f89f SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:275-0400 ThreadID=34612 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:282-0400 ThreadID=34612 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:289-0400 ThreadID=34612 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:295-0400 ThreadID=34612 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:302-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:72d883ff-5f9e-4dc2-9d45-f15980c33365 SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:308-0400 ThreadID=34612 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:315-0400 ThreadID=34612 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:322-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:caead3a3-6f3a-4878-87a7-9c1f4aaa1d5f SubCategory:OpenUserAdobeCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:328-0400 ThreadID=34612 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:335-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4fc309ef-b132-4589-9c22-d2114c7ac1ee SubCategory:OpenUserCertStore StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:341-0400 ThreadID=34612 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:349-0400 ThreadID=34612 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:355-0400 ThreadID=19312 Component=ngl-lib_NglIngestNetworkEvent Description="GetEventInfoJson : Error - Ingest Guid:890b4b87-7ccc-4363-a8d6-d5730752159b SubCategory:GetSPAndWorkflow StatusCode:204 OsErrorCode:304"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:363-0400 ThreadID=34612 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:369-0400 ThreadID=34612 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:376-0400 ThreadID=34612 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:382-0400 ThreadID=34612 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:389-0400 ThreadID=17868 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 2"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:396-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:402-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:409-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:419-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:566-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:574-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:586-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="Create: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:593-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="RegisterCallbacks: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:602-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="GetEnvironment: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:610-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="GetDeviceID: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:618-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="GetLastNotifiedProfile: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:626-0400 ThreadID=18192 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:634-0400 ThreadID=18192 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:55:642-0400 ThreadID=18192 Component=ngl-lib_NglSDKInterface Description="GetNglProfileAsJson: invoked"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:535-0400 ThreadID=38428 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 2 files before uploading"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:634-0400 ThreadID=38428 Component=ngl-lib_NglCommonLib Description="ImsCachedAccessToken - Cached access token fetch status: IMSConnectorStatus:0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:648-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:655-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:663-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:672-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:967-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:975-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:988-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:56:997-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:006-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:015-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:074-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:082-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:093-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:102-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:111-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:121-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:170-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:179-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:194-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:204-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:213-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:224-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:299-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:309-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:324-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:334-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:347-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:358-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:419-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:429-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:443-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:453-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:464-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:474-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:536-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:547-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:564-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:573-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:583-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:594-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:662-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:671-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:685-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:695-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:704-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:715-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:782-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:792-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:806-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:818-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:827-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:839-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:903-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:913-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:927-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:936-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:946-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:57:956-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:016-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:025-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:040-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:049-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:059-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:070-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:130-0400 ThreadID=34612 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:140-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:151-0400 ThreadID=38428 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:161-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:170-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:180-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:228-0400 ThreadID=24176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:34:58:238-0400 ThreadID=38428 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:51:156-0400 ThreadID=19312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:51:166-0400 ThreadID=19312 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:51:175-0400 ThreadID=19312 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:083-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:093-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:102-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:110-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:119-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:128-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:136-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:144-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User DT"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:153-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:161-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User OS Info"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:169-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:176-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:184-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:49:56:191-0400 ThreadID=17392 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Username"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:214-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4b366b0d-8112-462d-a9ac-f883c7e30b2b SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:220-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:24347070-d86a-46c3-ad06-fe24ef50f246 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:226-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b1abed60-5c30-4eba-bd02-a99b19153bea SubCategory:StorageSyncPrincipal StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:232-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c3b1bc4d-7955-4608-ac38-800b78f68396 SubCategory:StorageSyncUserOsGuid StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:238-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1dbec11d-b5be-4f60-baba-80ff453adc8c SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:244-0400 ThreadID=19312 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4b2f83b1-782f-4b58-ae13-b1a02e6b0c83 SubCategory:StorageSyncProxyUsername StatusCode:258 OsErrorCode:5"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:252-0400 ThreadID=19312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:258-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:264-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:273-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:480-0400 ThreadID=34208 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T08:54:56:488-0400 ThreadID=19312 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=4488df4b-0f2c-4d70-9d11-4e07d5dc29f6.1779107690887 Timestamp=2026-05-18T09:04:58:423-0400 ThreadID=17392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"