SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:122-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:128-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:136-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:142-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:148-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:155-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:161-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:167-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:173-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:180-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:187-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:195-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:205-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:415-0400 ThreadID=60164 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:423-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:438-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ae03d0ab-6121-4b37-a1d7-4e0d961080fb SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:448-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:457-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:466-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:475-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:483-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:493-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:502-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:513-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:522-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:531-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:540-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:548-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:557-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:748-0400 ThreadID=60164 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:19:37:758-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:23:54:008-0400 ThreadID=32524 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:769-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3eeab21b-e544-45fb-af51-fb945988739f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:779-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:787-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:797-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:807-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:817-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:827-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:836-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:845-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:855-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:864-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:873-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:883-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:892-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:901-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:910-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:920-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:930-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:940-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:950-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:959-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:970-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:37:979-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:38:109-0400 ThreadID=60164 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:24:38:119-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:133-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:64a9eb9a-74f7-4263-a98f-f6721e33601c SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:142-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7e09f32f-a715-420b-915d-1db74fac2b18 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:151-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5daac948-a5e2-4de5-ad07-2f696730eaf9 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:161-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b7a3f915-04c6-41db-af87-73e45c1a0cb5 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:170-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:179-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:188-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:198-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:206-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:215-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:224-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:232-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:240-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:252-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:261-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:269-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:279-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:492-0400 ThreadID=54216 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:29:38:502-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:525-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f7c93a9a-b2fa-4488-ab4c-c17aedd26ee2 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:537-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:549-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:578-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:605-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:626-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:639-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:654-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:678-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:703-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:726-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:743-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:756-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:771-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:981-0400 ThreadID=20156 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:34:38:992-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:007-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:642916e6-6739-4668-83ed-be9c43236347 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:022-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:033-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:043-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:053-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:063-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:072-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:082-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:095-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:106-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:117-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:128-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:140-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:150-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:160-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:170-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:180-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:190-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:200-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:208-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:217-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:226-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:235-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:357-0400 ThreadID=21852 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:39:39:366-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:375-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:84e3fc8a-be72-4a50-aa1e-1196b2b742e5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:384-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:469c0bc0-a10b-4ab7-9197-f986be35cf79 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:393-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:654e1553-7c53-4d48-91cc-02aef228e797 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:401-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:12eb1f64-2d5c-4b40-aa74-8083fa89af7c SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:411-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:419-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:427-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:436-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:444-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:452-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:460-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:468-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:475-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:483-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:491-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:499-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:507-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:701-0400 ThreadID=21852 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:44:39:711-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:731-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c800209d-0d25-4674-a304-7c1b900670b2 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:741-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:750-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:758-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:768-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:780-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:791-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:800-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:810-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:826-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:842-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:856-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:866-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:39:877-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:40:077-0400 ThreadID=18412 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:49:40:087-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:53:54:486-0400 ThreadID=2904 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:01:014-0400 ThreadID=54268 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:102-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2e744237-4226-4c17-adc2-1bdd4613cceb SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:113-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:122-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:132-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:142-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:152-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:161-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:169-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:178-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:187-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:196-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:204-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:213-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:221-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:230-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:239-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:249-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:259-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:268-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:277-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:286-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:295-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:304-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:344-0400 ThreadID=10780 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:54:40:353-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:370-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8b57bb43-6203-4372-8866-5d0eed4b3b75 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:379-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:add5be53-0c2e-4673-b633-25efd447b7aa SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:387-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8c6d2d73-312c-43d5-8e15-0856064b83df SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:395-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5b9529ac-d784-4ecc-93ae-f6e8b02a74d2 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:404-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:412-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:420-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:428-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:436-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:445-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:452-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:460-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:468-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:476-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:484-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:492-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:500-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:696-0400 ThreadID=10780 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:59:40:706-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:719-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:79777ed6-a673-4fcd-bf7e-b66730fdfdbe SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:729-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:738-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:747-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:757-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:768-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:777-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:786-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:795-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:804-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:813-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:822-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:831-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:40:843-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:41:032-0400 ThreadID=4140 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:04:41:041-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:056-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:249e40a2-a043-4876-9c93-31f2b06b8b3d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:065-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:074-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:082-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:092-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:101-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:110-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:118-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:127-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:136-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:145-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:154-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:163-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:172-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:181-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:190-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:199-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:211-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:221-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:231-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:241-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:250-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:259-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:376-0400 ThreadID=6300 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:09:41:385-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:404-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2b4df91c-a267-49f1-a733-dadfcb7be18d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:412-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:137f694d-302f-4e2b-a30a-b1d54db526e1 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:421-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5aa4f8d5-979a-4a64-a4e3-7c54eac7494f SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:430-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:94531bd7-d08b-4c10-8783-46a756deb3e3 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:439-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:448-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:456-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:465-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:473-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:482-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:491-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:500-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:508-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:516-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:525-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:534-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:543-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:732-0400 ThreadID=6300 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:14:41:741-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:756-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:aadbf84e-847c-487f-a337-f450e35ec2eb SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:767-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:776-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:788-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:798-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:808-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:817-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:827-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:836-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:845-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:855-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:864-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:873-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:41:884-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:42:071-0400 ThreadID=61360 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:19:42:080-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:103-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:bbdaf1d7-9060-459a-8e90-be2003cdf693 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:112-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:121-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:129-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:138-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:147-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:155-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:163-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:171-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:180-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:189-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:198-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:207-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:215-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:224-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:232-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:241-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:249-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:258-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:266-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:274-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:283-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:292-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:428-0400 ThreadID=61428 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:24:42:438-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:452-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d96ad089-c666-49b0-8b2b-379260344ac5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:461-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:9688368c-0e7f-4ee9-9a17-b7ed2d7c3d23 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:470-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6b65e705-2598-4ac0-9d35-6eed85c11b0d SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:479-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e635a417-fc4f-455c-adf6-2e8ae2222fc6 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:489-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:498-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:508-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:519-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:527-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:537-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:545-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:553-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:561-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:568-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:576-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:584-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:592-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:794-0400 ThreadID=21388 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:29:42:803-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:829-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ac4c68ff-4df4-411f-9a11-65cf638690ab SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:838-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:846-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:855-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:864-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:873-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:881-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:890-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:898-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:907-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:915-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:923-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:932-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:42:942-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:43:158-0400 ThreadID=18668 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:34:43:168-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:187-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:cb6d7646-cf71-434f-8cb9-57db2a58bc06 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:197-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:205-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:213-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:222-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:231-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:239-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:248-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:256-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:265-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:274-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:283-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:292-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:301-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:310-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:319-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:328-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:337-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:345-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:354-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:363-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:372-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:381-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:508-0400 ThreadID=53072 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:39:43:517-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:531-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5dcd42a4-8b03-4e84-bcc4-cb6df2eea582 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:541-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6a02d9bb-7d9b-418a-b216-c9f1d28eba17 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:549-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a7125d64-d6f6-4d70-b850-9be078c8bc23 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:558-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d45b9499-4f27-455e-b332-cca4473e3621 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:568-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:576-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:585-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:595-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:605-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:614-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:623-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:631-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:639-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:648-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:656-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:667-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:675-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:863-0400 ThreadID=39780 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:44:43:872-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:886-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:cb648741-8d8c-4c94-a217-85c874365a88 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:895-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:903-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:913-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:922-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:931-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:939-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:948-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:956-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:964-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:971-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:980-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:989-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:43:997-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:44:197-0400 ThreadID=16112 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:49:44:206-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:229-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a0cc30ca-05ad-4a6f-b505-5c810292339b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:238-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:246-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:255-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:264-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:272-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:280-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:289-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:297-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:306-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:314-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:323-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:332-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:341-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:350-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:360-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:371-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:380-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:389-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:398-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:406-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:415-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:424-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:459-0400 ThreadID=61104 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:54:44:468-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:59:44:484-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:257dba0d-d6b4-406e-acbe-35d6139f05a4 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:59:44:494-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:194eedb4-2b72-48c6-8e7e-e76da20a82d3 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:59:44:503-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:76b7a94f-8f66-4369-8467-97454836f822 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:59:44:513-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3a160e00-06f2-489c-981b-5c564e57fec8 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:59:44:523-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T07:59:44:531-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"