SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:156-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:162-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:168-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:173-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:180-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:186-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:193-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:335-0400 ThreadID=24516 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:24:30:342-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:363-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e036dac4-dd59-4514-adc9-ef98dc49a39b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:369-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ec8498a8-abbc-4aaa-a295-57b8e21c9f40 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:376-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:eb1fe006-3a41-4b41-a992-f60c808c7e54 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:383-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:914d6661-5785-46d9-8931-ecfde7977763 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:391-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:398-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:405-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:413-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:420-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:427-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:434-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:441-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:448-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:455-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:462-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:469-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:476-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:680-0400 ThreadID=24516 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:29:30:688-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:707-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7c26f6a0-a910-4fa1-9d83-23eb64c49e93 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:716-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:724-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:733-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:741-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:749-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:757-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:766-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:774-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:783-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:791-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:800-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:809-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:30:818-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:31:028-0400 ThreadID=47496 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:34:31:038-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:051-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1ecbc6cd-b693-4f32-a921-c12322a098b5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:061-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:069-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:078-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:087-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:095-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:104-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:112-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:120-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:129-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:137-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:145-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:153-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:160-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:168-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:176-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:184-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:192-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:200-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:208-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:216-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:224-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:232-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:378-0400 ThreadID=61020 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:39:31:386-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:407-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c5a2dfad-f7d2-4e3f-b6a1-1eeeeba2f610 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:415-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c887d8a8-5c42-45ee-b8f9-80445a59fb28 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:422-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:15234996-8d59-4704-8433-8d466ab27a91 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:430-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a29e5efa-4c51-40e1-9de0-06ae9380f3a5 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:439-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:446-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:454-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:462-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:469-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:476-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:483-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:490-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:498-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:504-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:511-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:518-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:525-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:719-0400 ThreadID=58424 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:44:31:727-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:744-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e2cb4e11-ba42-4991-aa77-4b943c63d8fe SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:753-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:761-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:769-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:778-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:786-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:794-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:802-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:810-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:819-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:828-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:840-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:853-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:31:862-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:32:047-0400 ThreadID=46784 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:49:32:056-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:53:53:964-0400 ThreadID=32524 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:00:325-0400 ThreadID=54268 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:068-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2089c6a6-1d07-4175-8e4e-8352acb13b77 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:076-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:084-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:092-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:101-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:108-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:117-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:125-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:132-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:139-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:147-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:154-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:162-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:169-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:177-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:185-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:192-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:200-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:208-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:216-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:223-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:231-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:239-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:310-0400 ThreadID=3284 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:54:32:318-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:338-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:013d0094-6b6a-42c4-80b1-79e70f885353 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:347-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:697dfbb7-460c-4870-af90-3b156551b7e3 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:355-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:90ce4e58-e3f4-4123-b66e-e670df2117d8 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:362-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ca62deef-f282-486a-b2c2-04c3321ad006 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:371-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:378-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:385-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:394-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:401-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:409-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:416-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:422-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:429-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:436-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:444-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:451-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:459-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:624-0400 ThreadID=45500 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T04:59:32:634-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:650-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ab25ecef-8021-4b53-b647-e3dae95c38da SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:660-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:669-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:680-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:691-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:700-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:709-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:718-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:727-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:736-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:746-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:756-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:766-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:775-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:968-0400 ThreadID=18696 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:04:32:976-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:32:993-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c6fbe0ad-1c1f-4a1b-890e-5a6e865fc504 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:003-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:011-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:019-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:029-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:037-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:046-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:054-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:063-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:071-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:079-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:087-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:094-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:101-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:110-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:118-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:126-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:134-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:142-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:149-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:156-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:164-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:171-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:315-0400 ThreadID=47280 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:09:33:324-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:346-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f7bde35c-a70b-42e8-8a2c-dd9c4456748d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:357-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:df9d5a1a-4010-4e4f-ae39-c9b0d6c85b42 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:366-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d7bc7674-2da0-455c-8e52-484f7b275abb SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:376-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0aaabf6f-6a9f-4464-a47d-261cf7918e39 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:386-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:393-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:401-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:408-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:416-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:423-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:431-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:438-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:445-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:452-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:459-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:466-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:474-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:661-0400 ThreadID=37728 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:14:33:670-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:686-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3764bea7-d52c-4f84-86e0-5869f9a3d061 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:695-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:702-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:710-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:719-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:726-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:734-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:743-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:751-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:760-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:768-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:777-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:785-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:33:795-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:34:003-0400 ThreadID=31988 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:19:34:012-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:031-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:41e8ee6d-15e7-460b-8709-4653a9341e23 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:041-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:050-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:060-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:070-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:078-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:086-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:094-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:102-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:109-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:118-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:125-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:133-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:141-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:149-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:157-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:166-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:174-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:182-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:190-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:199-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:208-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:216-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:361-0400 ThreadID=48104 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:24:34:370-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:383-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6a5e436a-eb0b-4b3b-8934-df9fffc1bcb8 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:391-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:46ae4ee5-c8bd-4967-aa96-78f5904e376c SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:399-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a3f4a333-2955-4127-8d37-bb130a2afaed SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:406-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6a67402b-792c-4052-afcc-316b20c9f781 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:415-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:422-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:430-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:438-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:446-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:455-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:463-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:471-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:478-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:486-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:494-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:502-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:511-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:695-0400 ThreadID=9464 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:29:34:702-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:719-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a84988ef-713c-4ef0-9827-f9e8861afc65 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:728-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:736-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:744-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:752-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:760-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:769-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:776-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:785-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:793-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:801-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:808-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:816-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:34:824-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:35:035-0400 ThreadID=28312 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:34:35:044-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:925-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:933-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:941-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:949-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:957-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:965-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:973-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:981-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:989-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:34:997-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:35:005-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:35:014-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:35:021-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:35:029-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:39:35:037-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:037-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3220b9fa-cddf-4146-8940-daa6f12fce23 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:044-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c24b7341-784b-4300-9bcb-b8c907742d68 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:051-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:98d08baf-9adf-444e-8501-d466644a8a78 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:057-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d90c1c89-954c-468b-95ef-c0d20acfcf22 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:066-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:072-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:079-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:087-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:095-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:101-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:109-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:116-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:123-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:131-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:138-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:145-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:154-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:355-0400 ThreadID=31628 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:44:35:364-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:377-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6a95b935-a671-4d77-a7ad-b8c5c71b254e SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:387-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:395-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:404-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:413-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:420-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:428-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:436-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:444-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:452-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:460-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:468-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:477-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:485-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:672-0400 ThreadID=17484 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:49:35:681-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:707-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8530aeb4-a428-4d5e-8326-a9675d60891d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:718-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:727-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:736-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:748-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:758-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:768-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:778-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:788-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:798-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:809-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:819-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:829-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:839-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:849-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:859-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:872-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:882-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:891-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:901-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:911-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:920-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:930-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:985-0400 ThreadID=23388 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:54:35:996-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:010-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:62fa875b-1806-4573-9d47-0ae5b43dcc96 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:019-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d87c908d-3f96-4f21-bf44-a2d92cc34430 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:027-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ad2f7146-fa0b-405f-8317-b6eab7f6b651 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:035-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5446c4d6-867e-4ab4-88ab-8695eb5e98a0 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:045-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:053-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:060-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:068-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:076-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:084-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:092-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:099-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:107-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:115-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:122-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:130-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:137-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:342-0400 ThreadID=58940 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T05:59:36:350-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:372-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:90254eac-5360-4f00-9ab6-5b1e9eda3947 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:382-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:390-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:398-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:408-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:416-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:425-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:433-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:442-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:450-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:458-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:467-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:476-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:486-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:696-0400 ThreadID=50320 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:04:36:706-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:729-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:08e24098-7c28-4ce3-93f7-e5ee1617c3f5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:738-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:746-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:754-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:764-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:773-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:781-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:788-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:796-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:804-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:812-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:820-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:828-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:837-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:845-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:854-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:861-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:869-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:876-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:884-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:891-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:899-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:36:906-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:37:043-0400 ThreadID=36116 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:09:37:051-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:070-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:11a1f18d-19e0-4f11-b3f5-dbeaf2f85447 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:082-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ede65a24-4abd-4682-b2bb-9beabd2f854d SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:092-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e942420e-9b72-4af1-9502-044172daa9b5 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T06:14:37:102-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5d59ba7d-7726-4822-9e25-b98358631607 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"