SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:200-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e0edf941-2034-4821-99dc-dd335aac8ffe SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:206-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:212-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:218-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:224-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:230-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:237-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:243-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:249-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:254-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:261-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:268-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:275-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:282-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:517-0400 ThreadID=27680 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:44:16:526-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:547-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1d1b92a3-a035-4e26-84b1-61b7912546ab SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:557-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:566-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:574-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:583-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:593-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:602-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:610-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:619-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:627-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:636-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:644-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:653-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:662-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:895-0400 ThreadID=47176 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:49:16:903-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:53:53:877-0400 ThreadID=32524 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:53:54:401-0400 ThreadID=30960 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:53:59:354-0400 ThreadID=54268 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:929-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b96c495c-b1fd-43db-a025-14ce96bbe0c1 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:940-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:948-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:958-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:968-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:977-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:987-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:16:997-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:006-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:014-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:023-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:033-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:043-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:051-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:060-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:069-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:078-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:086-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:095-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:105-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:114-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:122-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:130-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:215-0400 ThreadID=61544 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:54:17:225-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:247-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6d91e4df-76b8-46c0-917f-a84e74030e04 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:256-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:55b756f6-ba0b-484b-995c-48abfbff77c3 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:265-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3f8d2c61-057c-4237-9e5d-05dda1e1a654 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:273-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ac7f0842-31aa-4a0d-b01b-3289b84e1dc1 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:282-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:290-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:298-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:307-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:315-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:323-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:332-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:340-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:347-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:355-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:364-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:372-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:380-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:547-0400 ThreadID=48136 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T00:59:17:556-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:568-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0ec17335-7f18-444e-bae7-d3abb08ffda1 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:578-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:587-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:596-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:607-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:615-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:625-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:638-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:647-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:656-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:666-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:675-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:684-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:694-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:917-0400 ThreadID=29240 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:04:17:926-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:17:948-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:478e1948-4ca2-4163-b455-aeaeedeee925 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:17:957-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:17:966-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:17:975-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:17:984-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:17:994-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:004-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:012-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:020-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:029-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:038-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:046-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:055-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:064-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:073-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:083-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:091-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:100-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:109-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:117-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:126-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:135-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:143-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:278-0400 ThreadID=50560 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:09:18:287-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:300-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2268219a-4f34-40b8-aa86-1441ef904e76 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:309-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6691c956-8b08-43d9-a5e3-5f1a9c89d153 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:318-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5dfe66de-d2d1-4c4a-b8d1-72f907608319 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:329-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:38a8d57e-4ab5-4f43-a7f0-d252e344eac6 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:339-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:347-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:356-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:365-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:373-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:381-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:389-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:397-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:405-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:413-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:421-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:430-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:438-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:683-0400 ThreadID=31732 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:14:18:694-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:707-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0489e81b-cfa4-4730-ac1b-dbb2f0f5abf5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:717-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:727-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:736-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:746-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:755-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:769-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:779-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:788-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:797-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:807-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:816-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:825-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:18:835-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:19:074-0400 ThreadID=31732 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:19:19:083-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:101-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f43f5133-55a1-4e1b-9d33-7ec17717ef4a SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:110-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:118-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:130-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:140-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:149-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:158-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:168-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:177-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:186-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:197-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:206-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:216-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:225-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:235-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:245-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:254-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:264-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:272-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:284-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:293-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:302-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:311-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:444-0400 ThreadID=61232 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:24:19:453-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:471-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6a056299-d2a3-427f-b695-de131eee001b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:480-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6d106cc1-d69b-4eb4-a07d-333c12f592f4 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:488-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c0081e1c-6d70-4201-9de9-a48f9462828a SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:498-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:3c497d9c-38af-460a-bc2c-eb447779877f SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:507-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:515-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:523-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:532-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:541-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:549-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:557-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:565-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:574-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:581-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:589-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:597-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:607-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:818-0400 ThreadID=61248 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:29:19:828-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:846-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e9af658d-d6b7-4a94-86b3-adabcc2b5cba SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:857-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:866-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:875-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:884-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:892-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:901-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:909-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:919-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:928-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:937-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:946-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:954-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:19:965-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:20:192-0400 ThreadID=5488 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:34:20:202-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:224-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4b735f92-428c-448d-aa3a-8a62e722eb0a SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:234-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:242-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:251-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:260-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:269-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:277-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:285-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:294-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:302-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:311-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:319-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:329-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:337-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:347-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:355-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:363-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:371-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:379-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:387-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:395-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:404-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:412-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:537-0400 ThreadID=24948 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:39:20:545-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:559-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:30b1bce6-816c-42bd-a956-391c310531ad SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:569-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a8f0e748-4080-4268-a57c-7e9204708a6e SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:577-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:914e4142-47db-4649-9059-18eb9e32e6c0 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:585-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6cc2240f-a925-4d2d-86b9-9bfe0ad3ae29 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:595-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:603-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:612-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:620-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:629-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:637-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:645-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:653-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:661-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:669-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:677-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:686-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:694-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:936-0400 ThreadID=11612 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:44:20:946-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:20:961-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5c8a7ceb-2f20-4a2b-b209-136e8331dca7 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:20:970-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:20:979-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:20:988-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:20:999-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:008-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:016-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:025-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:037-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:047-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:055-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:065-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:075-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:084-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:302-0400 ThreadID=38832 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:49:21:315-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:335-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1dfbbcd8-a466-46fa-8fe3-a238e4326bad SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:344-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:353-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:362-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:373-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:381-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:391-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:403-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:413-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:422-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:433-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:442-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:451-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:461-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:471-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:481-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:490-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:502-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:512-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:521-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:531-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:541-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:550-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:702-0400 ThreadID=61348 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:54:21:711-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:723-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7668071f-9895-42e8-9c09-3190a47d8795 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:732-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:325cf1f2-f4bc-4671-871d-ce8022d7f64f SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:741-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:426e0b2a-c20e-4f7b-aa57-2b13e30f561b SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:749-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f8ec3e6f-6362-4f40-9dce-370f5b33d16d SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:758-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:766-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:774-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:782-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:790-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:798-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:807-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:815-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:824-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:832-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:840-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:848-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:21:857-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:22:117-0400 ThreadID=25028 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T01:59:22:126-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:153-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8c2b2716-3f2b-4d6a-914f-9df186e24e5d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:163-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:171-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:180-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:191-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:199-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:209-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:217-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:226-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:235-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:243-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:251-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:260-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:270-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:462-0400 ThreadID=21552 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:04:22:471-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:446-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:454-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:463-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:471-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:480-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:488-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:499-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:507-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1e69b681-541a-4b11-a555-56ceec693bbd SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:517-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:bc072c94-7712-4012-bd21-d58a6ba8259c SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:526-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:535-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:544-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:552-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:561-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:570-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:578-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:586-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:595-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:604-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:613-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:622-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:827-0400 ThreadID=47868 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:09:22:837-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:857-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:02b58d3b-82d8-4dc8-8e6b-2a978ab386a9 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:871-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:64367e40-78ff-4891-a9f1-991e6e246aba SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:882-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:891-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:901-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:911-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:920-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:931-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:940-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:949-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:960-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:969-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:979-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:989-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:22:999-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:23:197-0400 ThreadID=47868 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:14:23:206-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:223-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:59133c9c-2d47-42bc-b835-77529b481584 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:234-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:244-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:254-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:265-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:275-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:284-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:294-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:303-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:312-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:322-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:332-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:342-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:351-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:552-0400 ThreadID=42136 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:19:23:561-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:577-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a2cb4bc5-626b-46dc-b8c1-5f7039a6c422 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:587-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:596-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:605-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:615-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:624-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:634-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:643-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:652-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:661-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:670-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:679-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:688-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:697-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:707-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:716-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:726-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:735-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:744-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:754-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:763-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:773-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:782-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:915-0400 ThreadID=61768 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:24:23:925-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:23:948-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:546a05d2-4cc1-4713-83c0-4298aa6e92fd SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:23:957-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c5367cb7-2800-470b-862c-888ea6115afc SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:23:965-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:33d2f98b-ba47-4e19-b28f-0ea7cbf8d044 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:23:974-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:030e5434-7bdf-4ce2-9fde-477bf6b2fd01 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:23:984-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5 reason: Access is denied. " SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:23:993-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:24:003-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:24:012-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:24:021-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-18T02:29:24:030-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."