SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:403-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:417-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:422-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:429-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:434-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:441-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:447-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:452-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:458-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:465-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:471-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:477-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:483-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:490-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:498-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:505-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:513-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:523-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:531-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:538-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:545-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:553-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:688-0400 ThreadID=44436 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:52:696-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:23:53:606-0400 ThreadID=32524 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:719-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6ee57359-2702-46ed-99f1-30164847f4ea SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:727-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:def5790d-f354-41c0-a1cc-5634f5e05fd1 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:734-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5120f735-49ba-4260-ba44-7c728b2bde9f SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:742-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c0f31549-6624-4d5e-b6d7-2c101be9a8b3 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:750-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:757-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:764-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:772-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:780-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:787-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:795-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:802-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:810-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:817-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:824-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:831-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:52:838-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:53:032-0400 ThreadID=21864 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:28:53:041-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:056-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:156a6527-a12f-4ec2-a9b3-00ad6d8f418f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:064-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:072-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:081-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:090-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:099-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:107-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:115-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:123-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:131-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:139-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:147-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:155-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:164-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:356-0400 ThreadID=43660 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:33:53:367-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:381-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5ef66267-8442-4da6-98b6-0c7a1fcdb0da SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:392-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:399-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:407-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:416-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:424-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:432-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:440-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:448-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:456-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:463-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:471-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:478-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:486-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:494-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:502-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:510-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:518-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:525-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:533-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:540-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:548-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:556-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:718-0400 ThreadID=21508 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:38:53:725-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:747-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5b3fc755-2c68-4a6b-a04c-12702c30173b SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:756-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:1f648c38-3212-4900-9424-101420513b4c SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:763-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:848df022-4107-418e-95ad-de930092667c SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:771-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c049897e-220f-41af-9146-9c6078297ad8 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:780-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:788-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:795-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:804-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:811-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:818-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:826-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:833-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:840-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:848-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:856-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:863-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:53:870-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:54:071-0400 ThreadID=55000 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:43:54:080-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:102-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b92cd7c7-d494-40b1-8da8-bb0c2c148d6f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:112-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:120-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:128-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:137-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:146-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:154-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:163-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:171-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:179-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:187-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:194-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:202-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:210-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:409-0400 ThreadID=50216 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:48:54:417-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:440-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:47624f40-ddda-46e7-b66d-16a34dee6f87 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:451-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:460-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:470-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:481-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:490-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:503-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:513-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:522-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:532-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:543-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:553-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:564-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:574-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:587-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:597-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:607-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:618-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:629-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:638-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:650-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:661-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:672-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:809-0400 ThreadID=50216 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:53:54:819-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:836-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6f2878ef-4cb6-44ab-a6df-6b1f494dd4bd SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:845-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:fcd44dc7-a33e-4584-91bc-78d6a5bb3869 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:854-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:41258e81-45e5-41c5-ac3e-4f20e7cc0b4b SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:863-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5d587210-ecb1-40c1-b3b8-86454bca9ed6 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:872-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:880-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:888-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:898-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:906-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:914-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:925-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:933-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:941-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:949-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:958-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:966-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:54:975-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:55:180-0400 ThreadID=45536 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T19:58:55:190-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:202-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0a5c08e0-33c7-4c21-a595-83b8b61cb22f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:215-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:227-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:237-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:248-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:259-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:271-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:282-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:294-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:305-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:316-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:331-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:344-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:355-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:554-0400 ThreadID=39440 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:03:55:563-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:587-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:558093ec-3609-45e0-8176-335cce4823d5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:596-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:606-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:615-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:624-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:633-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:642-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:651-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:660-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:668-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:677-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:687-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:695-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:704-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:713-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:722-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:730-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:739-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:748-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:756-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:765-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:773-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:782-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:907-0400 ThreadID=40860 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:08:55:922-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:938-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f4910d07-be9d-4648-980e-47a48329c253 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:947-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ed55c45c-0be3-47f4-b788-e6c7cb2282ac SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:955-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f22efaa8-609a-4ee6-94db-e88b8d16fb4f SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:963-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:662419e8-598e-4a3f-beee-388e10d2803f SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:972-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:980-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:987-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:55:996-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:003-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:011-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:018-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:026-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:033-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:040-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:048-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:055-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:063-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:257-0400 ThreadID=39440 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:13:56:265-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:280-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:44d48be2-8125-416c-a708-2d59db00379d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:294-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:306-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:316-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:328-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:338-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:349-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:360-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:372-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:386-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:396-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:406-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:416-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:427-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:630-0400 ThreadID=39440 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:18:56:640-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:658-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:9fa543fb-8ce4-44ff-8207-42414834a7ad SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:667-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:675-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:683-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:692-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:700-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:709-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:718-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:727-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:736-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:745-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:753-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:762-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:770-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:780-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:789-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:798-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:807-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:815-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:823-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:832-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:840-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:849-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:944-0400 ThreadID=28636 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:23:56:952-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:56:963-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e845d90f-d80c-4188-add5-2410fadd471f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:56:971-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:053683d7-4512-4c7e-90bf-2ce4b04b87ac SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:56:980-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ef8dd6ff-a15d-4c0f-8a2c-2380ee2fdcac SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:56:989-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:66449c5e-14c7-4fb6-8d9a-858adba05500 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:56:998-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:006-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:014-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:023-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:031-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:039-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:047-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:055-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:063-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:071-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:079-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:087-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:096-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:361-0400 ThreadID=40000 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:28:57:370-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:383-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8dfa69c1-fcdc-4520-adce-e280e658d5c5 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:396-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:406-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:416-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:427-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:438-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:449-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:459-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:470-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:481-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:491-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:501-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:511-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:523-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:728-0400 ThreadID=9552 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:33:57:737-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:755-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7fdca841-8e35-41ba-aa63-46b7b9bfc0c4 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:765-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:774-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:784-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:795-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:804-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:813-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:822-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:831-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:840-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:849-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:859-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:868-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:878-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:888-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:898-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:907-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:918-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:927-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:935-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:944-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:954-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:57:964-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:58:083-0400 ThreadID=9552 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:38:58:091-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:103-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:36e76b46-5fc0-4984-94d9-a67bd95e611e SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:111-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:a0dce59a-fa7f-4f5a-8b39-90bcee36a097 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:120-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:f1bfa082-09f3-4213-8be5-fb7dde7d9bbb SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:128-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:884e2b86-6b2c-4770-940d-7b7844cc4da8 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:137-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:145-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:152-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:161-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:168-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:177-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:184-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:192-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:200-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:208-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:216-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:224-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:233-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:445-0400 ThreadID=48164 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:43:58:453-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:467-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c0c70f4d-d732-473a-9ad9-a350ae5e4cfa SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:479-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:488-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:497-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:507-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:516-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:525-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:535-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:544-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:553-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:562-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:572-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:582-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:593-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:789-0400 ThreadID=57736 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:48:58:799-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:57:724-0400 ThreadID=54268 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:822-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d2fdfcf9-3f65-4fda-8f14-8899db61e741 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:831-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:839-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:848-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:857-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:866-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:875-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:884-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:892-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Package Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:901-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:910-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:918-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:927-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:936-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: Password"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:944-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:953-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:961-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:970-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:978-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:986-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 14, lSyncAction: 0, key: User Profile"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:58:994-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:59:002-0400 ThreadID=4540 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:59:011-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:59:033-0400 ThreadID=56108 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:53:59:042-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:063-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:34fd24b4-0fe6-4d35-aa0f-003b8f151b4d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:073-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ac551406-b1f1-4098-b203-26cd89b4b2c5 SubCategory:StorageGenericError StatusCode:503 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:082-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:48f3bf25-131a-4d49-9e91-e6541b9375d4 SubCategory:StorageSyncProxyPassword StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:090-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6e340a2f-690e-44bc-9f2a-db229fa48fc5 SubCategory:StorageSyncUserProfile StatusCode:258 OsErrorCode:5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:101-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:108-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:117-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:126-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:134-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:142-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:150-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:158-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:166-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:174-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:182-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:189-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:198-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:330-0400 ThreadID=56108 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T20:58:59:339-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:355-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:914ba229-ab61-4d6f-a96a-cfa999ec3cd6 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:364-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:373-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:382-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:391-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:399-0400 ThreadID=4540 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:408-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:416-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:424-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:433-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:441-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:449-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:458-0400 ThreadID=4540 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:466-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:678-0400 ThreadID=41632 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:03:59:688-0400 ThreadID=54604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:08:59:710-0400 ThreadID=54604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d77496b3-68ed-49dd-8ed2-6de515aa8a90 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:08:59:719-0400 ThreadID=54604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:08:59:728-0400 ThreadID=54604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=ffe33f1a-edc5-4e6b-9c74-8922cea8f50a.1779058427385 Timestamp=2026-05-17T21:08:59:736-0400 ThreadID=54604 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"