SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:629-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:635-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:641-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:647-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:654-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:661-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:843-0400 ThreadID=36008 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:44:15:851-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:08:613-0400 ThreadID=35028 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:11:636-0400 ThreadID=45820 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:866-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:98ec05b5-15c1-46e6-9ce1-e005b7530658 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:875-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:886-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:899-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:913-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:926-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:939-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:948-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:956-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:964-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:973-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:981-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:989-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:15:998-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:16:103-0400 ThreadID=36804 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:49:16:114-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:432-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:440-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:448-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:456-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:464-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:472-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:480-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:488-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:496-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:504-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:512-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:521-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:528-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:536-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:545-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:552-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:560-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:50:08:568-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:132-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:cc40c75c-a560-41a1-bbf9-6bac01627a16 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:141-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:149-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:159-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:168-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:176-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:184-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:192-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:200-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:208-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:216-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:224-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:232-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:240-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:370-0400 ThreadID=33648 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:54:16:379-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:401-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d351a9b9-ee00-4c2a-81d5-61ffc4ee6dae SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:411-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:419-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:427-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:436-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:444-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:453-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:461-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:470-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:478-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:486-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:494-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:502-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:510-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:719-0400 ThreadID=46828 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T10:59:16:727-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:750-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:7cb40d8d-9e82-47ae-926f-d65473d87c1d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:759-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:767-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:776-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:785-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:793-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:801-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:809-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:818-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:828-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:837-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:847-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:856-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:16:866-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:17:129-0400 ThreadID=51928 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:04:17:140-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:198-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:206-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:215-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:226-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:235-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:243-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:252-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:261-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:270-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:279-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:288-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:297-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:306-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:315-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:323-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:331-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:339-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:05:16:347-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:159-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:fc4ea5c0-374c-4dbc-889e-3f9f055cc2be SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:168-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:175-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:182-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:190-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:197-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:205-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:212-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:219-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:227-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:235-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:243-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:251-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:259-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:453-0400 ThreadID=42916 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:09:17:463-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:483-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:4a0055cb-8f81-470c-93cd-51dcfb3b6765 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:492-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:500-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:508-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:517-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:526-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:534-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:543-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:551-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:560-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:568-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:577-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:587-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:596-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:785-0400 ThreadID=17644 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:14:17:795-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:816-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e5e65165-edea-4254-a343-9af1ea312be9 SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:825-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:833-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:841-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:850-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:858-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:867-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:875-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:885-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:895-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:904-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:912-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:921-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:17:929-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:18:136-0400 ThreadID=22336 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:19:18:145-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:584-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:593-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:602-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:611-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:618-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:626-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:634-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:642-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:650-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:659-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:667-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:675-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:684-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:692-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:700-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:707-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:715-0400 ThreadID=26676 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:20:23:722-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:154-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b6bf1cf1-7dcf-49dc-ab20-f86f7457604d SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:164-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:172-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:181-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:190-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:198-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:206-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:215-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:224-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:233-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:241-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:249-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:258-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:266-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:395-0400 ThreadID=42916 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:24:18:403-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:424-0400 ThreadID=37144 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0c6d7c09-8eb5-4396-8189-95313809281f SubCategory:StorageReadFallback StatusCode:239 OsErrorCode:-1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:434-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Binary lock creation failed or acquire timed out, , os error code : 5  reason: Access is denied. "
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:443-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 14 OsErrorCode: 5"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:452-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="LocateAndGetFromStorage FS item reading failed with lStatusFs: 14, fallback to Credential storage item reading!"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:462-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:470-0400 ThreadID=26676 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:478-0400 ThreadID=37144 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:487-0400 ThreadID=37144 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:496-0400 ThreadID=37144 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:505-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:514-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:524-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:533-0400 ThreadID=26676 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:541-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:739-0400 ThreadID=17712 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=1dbaccb0-eba3-4a19-9f3e-e3535d6dae6c.1778928541741 Timestamp=2026-05-16T11:29:18:749-0400 ThreadID=37144 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"