SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:116-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:122-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="SetConfig: Discovering environment"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:131-0400 ThreadID=28360 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:136-0400 ThreadID=28360 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:142-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:148-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.42.0.5, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:154-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_premiere_pro1, AppID=PremierePro1, AppVersion=26.2.0, NglRunMode=0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:160-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1775545894000.0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:168-0400 ThreadID=28360 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:174-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:180-0400 ThreadID=28360 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:187-0400 ThreadID=28360 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_42 is empty"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:193-0400 ThreadID=28360 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_PremierePro1 is empty"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:199-0400 ThreadID=28360 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:206-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:213-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:219-0400 ThreadID=28360 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:225-0400 ThreadID=8964 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:234-0400 ThreadID=8964 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:242-0400 ThreadID=28360 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:249-0400 ThreadID=29416 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:256-0400 ThreadID=29416 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:264-0400 ThreadID=18800 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:271-0400 ThreadID=28360 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:278-0400 ThreadID=28360 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:284-0400 ThreadID=8964 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:290-0400 ThreadID=28360 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:296-0400 ThreadID=35580 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:303-0400 ThreadID=30708 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:310-0400 ThreadID=30708 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:316-0400 ThreadID=28360 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:322-0400 ThreadID=35580 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:329-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:336-0400 ThreadID=28360 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\CEF"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:343-0400 ThreadID=35580 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:349-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:356-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:363-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:370-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:378-0400 ThreadID=8964 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:385-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:392-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:400-0400 ThreadID=28360 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 147.0.3912.98"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:407-0400 ThreadID=28360 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:116.0.0.0:1.16.0.7, Webview: WebView2:147.0.3912.98, IE: IE-11.1882.26100.0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:415-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:422-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:429-0400 ThreadID=28360 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:437-0400 ThreadID=28360 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:116.0.0.0:1.16.0.7"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:444-0400 ThreadID=28360 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:451-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:458-0400 ThreadID=28360 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:true"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:466-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:472-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:480-0400 ThreadID=8964 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:492-0400 ThreadID=18784 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:504-0400 ThreadID=18784 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: invoked and running in headed mode"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:512-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:519-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:526-0400 ThreadID=8964 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:533-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:539-0400 ThreadID=8964 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:547-0400 ThreadID=8964 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:554-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:561-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:568-0400 ThreadID=8964 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 793aabab-b561-4aaf-9360-058d07dc42a2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:575-0400 ThreadID=8964 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:582-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:589-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:596-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:603-0400 ThreadID=8964 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:610-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:616-0400 ThreadID=8964 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:623-0400 ThreadID=8964 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:630-0400 ThreadID=8964 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:636-0400 ThreadID=8964 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:643-0400 ThreadID=8964 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:650-0400 ThreadID=8964 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:657-0400 ThreadID=8964 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:663-0400 ThreadID=18784 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:670-0400 ThreadID=18784 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:676-0400 ThreadID=18784 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:682-0400 ThreadID=18784 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:689-0400 ThreadID=18784 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:696-0400 ThreadID=18784 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:704-0400 ThreadID=38136 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:711-0400 ThreadID=38136 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:718-0400 ThreadID=8964 Component=ngl-lib_NglController Description="SubmitSystemParamInfoVirtualIngestEvent: Platform is Virtual | VDI: 0 "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:724-0400 ThreadID=18784 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:731-0400 ThreadID=38136 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:739-0400 ThreadID=38136 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:746-0400 ThreadID=38136 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:752-0400 ThreadID=29416 Component=ngl-lib_FilHandlingUtils Description="ReadFileWithLockAndDecrypt: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:760-0400 ThreadID=8964 Component=ngl-lib_NglController Description="SubmitSystemParamInfoCryptoIngestEvent: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:767-0400 ThreadID=18784 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: app subscribed for WorkflowCustomActions"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:774-0400 ThreadID=8964 Component=ngl-lib_NglController Description="SubmitSystemParamInfoCryptoIngestEvent: DP API CNG functions success "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:783-0400 ThreadID=29416 Component=ngl-lib_FilHandlingUtils Description="ReadFileWithLockAndDecrypt: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:791-0400 ThreadID=18784 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.16.0.7"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:798-0400 ThreadID=8964 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:806-0400 ThreadID=18784 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:813-0400 ThreadID=8964 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Premiere Pro 2026\Adobe Premiere Pro.exe"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:821-0400 ThreadID=29416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:830-0400 ThreadID=18784 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:838-0400 ThreadID=29416 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:846-0400 ThreadID=18784 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are fr_CA"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:855-0400 ThreadID=29416 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:863-0400 ThreadID=18784 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_CA,fr_FR,fr_FR,fr_MA,en_US,en_GB,de_DE,de_DE,es_ES,es_ES,it_IT,it_IT,ja_JP,ja_JP,ko_KR,ko_KR,pt_BR,pt_BR,ru_RU,ru_RU,zh_CN,zh_CN,es_MX"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:871-0400 ThreadID=18784 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains fr_CA,fr_FR,fr_MA"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:881-0400 ThreadID=29416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:889-0400 ThreadID=29416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:896-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:903-0400 ThreadID=18784 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:912-0400 ThreadID=8964 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Premiere Pro 2026\Adobe Premiere Pro.exe"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:919-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:927-0400 ThreadID=18784 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=fr_CA"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:934-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:942-0400 ThreadID=8964 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:951-0400 ThreadID=26532 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:961-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:971-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:982-0400 ThreadID=26532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:28:991-0400 ThreadID=26532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:001-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:010-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:020-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:031-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:150-0400 ThreadID=8964 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:160-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:303-0400 ThreadID=32076 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:316-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:328-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_premiere_pro1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: cf610a8e-2492-40c0-8817-3d68088249cf"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:341-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:354-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:369-0400 ThreadID=8072 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:384-0400 ThreadID=8072 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:397-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:411-0400 ThreadID=26532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:424-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:452-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:466-0400 ThreadID=26532 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:478-0400 ThreadID=26532 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:491-0400 ThreadID=26532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:507-0400 ThreadID=26532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:523-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:536-0400 ThreadID=26532 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-9f28f086-e66a-4a9e-92e4-c75aea669e38"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:546-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:556-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:569-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:783-0400 ThreadID=32076 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:795-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:806-0400 ThreadID=26532 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-9f28f086-e66a-4a9e-92e4-c75aea669e38"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:817-0400 ThreadID=26532 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:825-0400 ThreadID=26532 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:835-0400 ThreadID=26532 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Received a 204 "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:845-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:858-0400 ThreadID=26532 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:870-0400 ThreadID=26532 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:881-0400 ThreadID=26532 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:890-0400 ThreadID=26532 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:901-0400 ThreadID=26532 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:910-0400 ThreadID=26532 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:918-0400 ThreadID=26532 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:927-0400 ThreadID=26532 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:935-0400 ThreadID=26532 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:944-0400 ThreadID=26532 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:951-0400 ThreadID=26532 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:961-0400 ThreadID=26532 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:972-0400 ThreadID=26532 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:982-0400 ThreadID=9332 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:29:993-0400 ThreadID=9332 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_42 is empty"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:30:004-0400 ThreadID=9332 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_PremierePro1 is empty"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:30:015-0400 ThreadID=9332 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:33:482-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetIMSLibPath: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:33:493-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="GetIMSLibPath Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:33:852-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetIMSLibPath: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:33:859-0400 ThreadID=28360 Component=ngl-lib_NglAppLib Description="GetIMSLibPath Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:919-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetProfile: request 2 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:926-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:933-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:939-0400 ThreadID=28360 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are fr_CA"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:946-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_CA"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:952-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains fr_CA"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:961-0400 ThreadID=28360 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:969-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: dva-floodgate1 clientScope: AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:975-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:982-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ppro-gen-extend clientScope: firefly_api,AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:988-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:36:995-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:002-0400 ThreadID=1964 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ppro-gen-extend clientScope: firefly_api,AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:009-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: dva-ccf-eol clientScope: uds_read,AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:017-0400 ThreadID=1964 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 5 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:025-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 6 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:033-0400 ThreadID=21712 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:040-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:047-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ppro-cai clientScope: ims_cai.verifiable_credential,ims_cai.social.read,ims_cai.verifiedId.read,AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:055-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 7 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:062-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:070-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: teamprojects-premiere-pro-3 clientScope: read_organizations,pps.read,ab.manage,AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:077-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:084-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 8 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:091-0400 ThreadID=1964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:099-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:107-0400 ThreadID=21712 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:115-0400 ThreadID=22852 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:123-0400 ThreadID=21712 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:130-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: DVA-PIIP clientScope: piip_read data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:138-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 9 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:147-0400 ThreadID=22852 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:155-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:164-0400 ThreadID=4276 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: premiere-pro-dunamis-sdk clientScope: piip_read,AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:174-0400 ThreadID=4276 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 10 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:181-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:189-0400 ThreadID=22580 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:197-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:205-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:213-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:221-0400 ThreadID=8964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:230-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:238-0400 ThreadID=21712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:246-0400 ThreadID=21712 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:254-0400 ThreadID=21712 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:262-0400 ThreadID=21712 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:271-0400 ThreadID=21712 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:282-0400 ThreadID=15048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:292-0400 ThreadID=21712 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:301-0400 ThreadID=1964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:309-0400 ThreadID=8964 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:318-0400 ThreadID=1964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:327-0400 ThreadID=8964 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:336-0400 ThreadID=8964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:344-0400 ThreadID=8964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:352-0400 ThreadID=8964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:361-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:370-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:378-0400 ThreadID=8964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:386-0400 ThreadID=1964 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:394-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:404-0400 ThreadID=1964 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:413-0400 ThreadID=1964 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:425-0400 ThreadID=1964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:435-0400 ThreadID=1964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:446-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:458-0400 ThreadID=1964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:470-0400 ThreadID=10444 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:480-0400 ThreadID=22580 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:494-0400 ThreadID=26532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:505-0400 ThreadID=20508 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:514-0400 ThreadID=22580 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:523-0400 ThreadID=26532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:533-0400 ThreadID=26532 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:542-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:551-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:561-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:572-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: dva-floodgate1 | ScopeId: AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 02de93da-ebe9-4d93-84ef-e14dbe2b354f"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:582-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:592-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:603-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:613-0400 ThreadID=22580 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:624-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:637-0400 ThreadID=20856 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:650-0400 ThreadID=22852 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:663-0400 ThreadID=33864 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:673-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:685-0400 ThreadID=22580 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:699-0400 ThreadID=22580 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:713-0400 ThreadID=22852 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:723-0400 ThreadID=22580 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:738-0400 ThreadID=40956 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:750-0400 ThreadID=40956 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:764-0400 ThreadID=21712 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:777-0400 ThreadID=22852 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:789-0400 ThreadID=22852 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:800-0400 ThreadID=22580 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:812-0400 ThreadID=21712 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ppro-gen-extend | ScopeId: firefly_api,AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 072c3781-d691-4d60-bbcb-d2ffc1d63e4c"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:821-0400 ThreadID=21712 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:830-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:839-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: premierepro-uss-searchrequests clientScope: AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:848-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 11 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:857-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:866-0400 ThreadID=1964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:875-0400 ThreadID=22580 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:885-0400 ThreadID=21712 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:895-0400 ThreadID=1964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: dva-ccf-eol | ScopeId: uds_read,AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: d9776669-c5b4-4bbe-a582-e9d0ad84a7c5"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:905-0400 ThreadID=1964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:914-0400 ThreadID=15048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:926-0400 ThreadID=21712 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:938-0400 ThreadID=14576 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:952-0400 ThreadID=14576 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:967-0400 ThreadID=1964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:980-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:37:992-0400 ThreadID=21712 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:005-0400 ThreadID=1964 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:019-0400 ThreadID=30852 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:031-0400 ThreadID=30852 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:042-0400 ThreadID=8964 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:056-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:070-0400 ThreadID=40624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:085-0400 ThreadID=21712 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:099-0400 ThreadID=21712 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:111-0400 ThreadID=8964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ppro-gen-extend | ScopeId: firefly_api,AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: c7c819cc-ca9e-41f2-862d-a2613427ae08"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:124-0400 ThreadID=9332 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:135-0400 ThreadID=1964 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:147-0400 ThreadID=1964 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 6 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:160-0400 ThreadID=8964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:176-0400 ThreadID=32076 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:189-0400 ThreadID=15048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:204-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:216-0400 ThreadID=8964 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:230-0400 ThreadID=9332 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:243-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ppro-cai | ScopeId: ims_cai.verifiable_credential,ims_cai.social.read,ims_cai.verifiedId.read,AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 2ed50dde-e669-491e-b349-4fe801811d32"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:257-0400 ThreadID=1964 Component=ngl-lib_NglController Description="NotifyData: request id: 6 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:269-0400 ThreadID=8964 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:282-0400 ThreadID=8964 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:297-0400 ThreadID=35336 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:312-0400 ThreadID=35336 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:325-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:340-0400 ThreadID=8964 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 5 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:354-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:368-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:381-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:395-0400 ThreadID=10444 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:410-0400 ThreadID=26532 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:423-0400 ThreadID=26532 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:438-0400 ThreadID=15048 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:450-0400 ThreadID=8964 Component=ngl-lib_NglController Description="NotifyData: request id: 5 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:465-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:483-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:500-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 6 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:515-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 6 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:526-0400 ThreadID=26532 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:538-0400 ThreadID=15048 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:550-0400 ThreadID=15048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:564-0400 ThreadID=26532 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 7 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:576-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:591-0400 ThreadID=40496 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:603-0400 ThreadID=40496 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:617-0400 ThreadID=15048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:630-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 5 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:644-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 5 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:659-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:674-0400 ThreadID=26532 Component=ngl-lib_NglController Description="NotifyData: request id: 7 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:687-0400 ThreadID=15048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:703-0400 ThreadID=22580 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:717-0400 ThreadID=40624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:732-0400 ThreadID=15048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:747-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 7 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:761-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 7 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:776-0400 ThreadID=22580 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: teamprojects-premiere-pro-3 | ScopeId: read_organizations,pps.read,ab.manage,AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 9b18d5df-91a0-4233-958c-58570bf38fe4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:791-0400 ThreadID=40624 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:807-0400 ThreadID=22580 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:822-0400 ThreadID=22580 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:836-0400 ThreadID=22580 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:850-0400 ThreadID=22580 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:865-0400 ThreadID=43040 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:879-0400 ThreadID=43040 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:893-0400 ThreadID=22580 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 8 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:908-0400 ThreadID=22432 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:922-0400 ThreadID=22580 Component=ngl-lib_NglController Description="NotifyData: request id: 8 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:934-0400 ThreadID=26532 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:944-0400 ThreadID=40624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:955-0400 ThreadID=40624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:966-0400 ThreadID=40624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:979-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:989-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:38:999-0400 ThreadID=15048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:008-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:020-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:032-0400 ThreadID=15048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: premiere-pro-dunamis-sdk | ScopeId: piip_read,AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 1e72c7f9-72d3-4676-903b-82d358e14473"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:043-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: DVA-PIIP | ScopeId: piip_read | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: c29b0d67-c818-4d18-8669-0ba1264349c5"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:056-0400 ThreadID=15048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:069-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:079-0400 ThreadID=15048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:090-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:103-0400 ThreadID=15048 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:115-0400 ThreadID=43740 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:129-0400 ThreadID=43740 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:145-0400 ThreadID=9332 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:161-0400 ThreadID=9332 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:172-0400 ThreadID=15048 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:186-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:201-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 8 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:213-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 8 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:227-0400 ThreadID=15048 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 10 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:248-0400 ThreadID=43752 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:262-0400 ThreadID=43752 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:273-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 9 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:284-0400 ThreadID=15048 Component=ngl-lib_NglController Description="NotifyData: request id: 10 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:297-0400 ThreadID=22432 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:309-0400 ThreadID=9332 Component=ngl-lib_NglController Description="NotifyData: request id: 9 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:320-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:331-0400 ThreadID=40624 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: premierepro-uss-searchrequests | ScopeId: AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 979ec3bb-ad5b-4bc7-a782-a467ca69ac38"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:347-0400 ThreadID=40624 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:358-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: premierepro-uss-searchrequests clientScope: AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:365-0400 ThreadID=40624 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:377-0400 ThreadID=28360 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 12 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:387-0400 ThreadID=40624 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:399-0400 ThreadID=44464 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:409-0400 ThreadID=44464 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:418-0400 ThreadID=40624 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:429-0400 ThreadID=40624 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 11 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:441-0400 ThreadID=40624 Component=ngl-lib_NglController Description="NotifyData: request id: 11 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:451-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 10 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:463-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 10 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:474-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 9 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:484-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 9 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:493-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:504-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 11 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:514-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 11 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:526-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:538-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:550-0400 ThreadID=9332 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:561-0400 ThreadID=9332 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:570-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 12 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:579-0400 ThreadID=9332 Component=ngl-lib_NglController Description="NotifyData: request id: 12 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:597-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 12 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:39:606-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 12 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:240-0400 ThreadID=9332 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: up-ccx-ppro clientScope: firefly_api,AdobeID,openid,additional_info.optionalAgreements data?: yes workflow?: yes forceRefresh:yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:251-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 13 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:263-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:276-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:286-0400 ThreadID=22852 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:298-0400 ThreadID=22852 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:309-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:319-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:330-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:343-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:507-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:521-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:533-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: up-ccx-ppro | ScopeId: firefly_api,AdobeID,openid,additional_info.optionalAgreements | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 2a97f683-64e5-40fb-bd19-cae23f6fad23"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:545-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:553-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:562-0400 ThreadID=22852 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:571-0400 ThreadID=22852 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:580-0400 ThreadID=22852 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 13 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:589-0400 ThreadID=46304 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:601-0400 ThreadID=46304 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:610-0400 ThreadID=22852 Component=ngl-lib_NglController Description="NotifyData: request id: 13 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:619-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:629-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 13 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:40:639-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 13 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:007-0400 ThreadID=2416 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: CCXInAppWelcomeUXP3 clientScope: AdobeID,openid,additional_info.ownerOrg data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:015-0400 ThreadID=2416 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 14 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:023-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:032-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:040-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:048-0400 ThreadID=22852 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:055-0400 ThreadID=2416 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: CCXInAppWelcomeUXP3 clientScope: uds_write,uds_read,firefly_api,AdobeID,openid,additional_info.ownerOrg data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:066-0400 ThreadID=2416 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 15 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:074-0400 ThreadID=22852 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:082-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:091-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:102-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:111-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:122-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:132-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:142-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:152-0400 ThreadID=9332 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:161-0400 ThreadID=9332 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:170-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:179-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:188-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:198-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:265-0400 ThreadID=2416 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:275-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:283-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: CCXInAppWelcomeUXP3 | ScopeId: AdobeID,openid,additional_info.ownerOrg | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 006ef0b9-727e-4c32-bbad-6f15a70a0ce4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:292-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:302-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:310-0400 ThreadID=22852 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:318-0400 ThreadID=22852 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:326-0400 ThreadID=22852 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 14 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:334-0400 ThreadID=46964 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:342-0400 ThreadID=46964 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:350-0400 ThreadID=22852 Component=ngl-lib_NglController Description="NotifyData: request id: 14 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:358-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:366-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 14 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:374-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 14 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:390-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:399-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:407-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: CCXInAppWelcomeUXP3 | ScopeId: uds_write,uds_read,firefly_api,AdobeID,openid,additional_info.ownerOrg | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 9ea4e647-d0a7-4e9d-95bb-5fef917c0ab1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:415-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:423-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:433-0400 ThreadID=9332 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:440-0400 ThreadID=46984 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:447-0400 ThreadID=46984 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:455-0400 ThreadID=9332 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:462-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 15 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:469-0400 ThreadID=9332 Component=ngl-lib_NglController Description="NotifyData: request id: 15 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:476-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 15 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:483-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 15 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:863-0400 ThreadID=9332 Component=ngl-lib_NglController Description="GetImsProfile: invoked data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:870-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 16 api: 4 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:878-0400 ThreadID=22852 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:888-0400 ThreadID=22852 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:895-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:902-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:910-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:44:919-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/profile/v1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:067-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:075-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:084-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchProfile: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:094-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchProfile -> LogHttpResponse : clientId: ngl_premiere_pro1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: f692b5fa-8309-43b2-98ff-d5cad36d2f67"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:105-0400 ThreadID=45924 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:115-0400 ThreadID=45924 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:127-0400 ThreadID=15048 Component=ngl-lib_NglController Description="GetImsProfile: invoked data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:138-0400 ThreadID=15048 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 17 api: 4 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:149-0400 ThreadID=22852 Component=ngl-lib_NglCommonLib Description="ImsProfile - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:159-0400 ThreadID=22852 Component=ngl-lib_NglAppLib Description="ImsProfile Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:169-0400 ThreadID=22852 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 16 api: 4 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:180-0400 ThreadID=22852 Component=ngl-lib_NglController Description="NotifyData: request id: 16 api: 4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:189-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:197-0400 ThreadID=40624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:206-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsProfile: request 16 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:215-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsProfile: request 16 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:224-0400 ThreadID=40624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:232-0400 ThreadID=40624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:240-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:248-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:258-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/profile/v1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:359-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:368-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:376-0400 ThreadID=40624 Component=ngl-lib_IMSConnector Description="FetchProfile: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:385-0400 ThreadID=40624 Component=ngl-lib_IMSConnector Description="FetchProfile -> LogHttpResponse : clientId: ngl_premiere_pro1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 960ecf78-a92d-4228-ae6d-0cf0881f4022"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:394-0400 ThreadID=45480 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:402-0400 ThreadID=45480 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:410-0400 ThreadID=40624 Component=ngl-lib_NglCommonLib Description="ImsProfile - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:419-0400 ThreadID=40624 Component=ngl-lib_NglAppLib Description="ImsProfile Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:427-0400 ThreadID=40624 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 17 api: 4 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:435-0400 ThreadID=40624 Component=ngl-lib_NglController Description="NotifyData: request id: 17 api: 4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:443-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsProfile: request 17 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:45:451-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsProfile: request 17 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:336-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:900-0400 ThreadID=9332 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: UAMDesktop clientScope: read_organizations,pps.read,firefly_api,AdobeID,openid,additional_info.roles,additional_info.ownerOrg data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:909-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 18 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:918-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:927-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:936-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:943-0400 ThreadID=22852 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:951-0400 ThreadID=22852 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:959-0400 ThreadID=22852 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:966-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:973-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:47:982-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:118-0400 ThreadID=40624 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:132-0400 ThreadID=22852 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:142-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: UAMDesktop | ScopeId: read_organizations,pps.read,firefly_api,AdobeID,openid,additional_info.roles,additional_info.ownerOrg | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 83791261-1554-431b-954d-bf74b7e2df6e"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:152-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:162-0400 ThreadID=22852 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:173-0400 ThreadID=22852 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:184-0400 ThreadID=22852 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:195-0400 ThreadID=22852 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 18 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:205-0400 ThreadID=7472 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:216-0400 ThreadID=7472 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:226-0400 ThreadID=22852 Component=ngl-lib_NglController Description="NotifyData: request id: 18 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:236-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:275-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 18 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:54:48:285-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 18 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:46:843-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:283-0400 ThreadID=32076 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ppro-graphics-browser clientScope: AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:291-0400 ThreadID=32076 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 19 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:300-0400 ThreadID=10444 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:311-0400 ThreadID=10444 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:319-0400 ThreadID=10444 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:328-0400 ThreadID=10444 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:336-0400 ThreadID=10444 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:343-0400 ThreadID=10444 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:351-0400 ThreadID=10444 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:359-0400 ThreadID=10444 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:368-0400 ThreadID=10444 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:407-0400 ThreadID=31560 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ppro-captions-translation clientScope: AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:419-0400 ThreadID=31560 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 20 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:429-0400 ThreadID=22432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:439-0400 ThreadID=22432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:449-0400 ThreadID=22432 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:458-0400 ThreadID=22432 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:467-0400 ThreadID=22432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:476-0400 ThreadID=22432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:485-0400 ThreadID=22432 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:493-0400 ThreadID=22432 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:504-0400 ThreadID=22432 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:536-0400 ThreadID=17228 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:548-0400 ThreadID=10444 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:558-0400 ThreadID=10444 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ppro-graphics-browser | ScopeId: AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: c29b021a-c1b6-4df4-9254-9022cf8fe41d"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:568-0400 ThreadID=10444 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:578-0400 ThreadID=10444 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:587-0400 ThreadID=10444 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:597-0400 ThreadID=10444 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:605-0400 ThreadID=10444 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 19 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:618-0400 ThreadID=10444 Component=ngl-lib_NglController Description="NotifyData: request id: 19 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:629-0400 ThreadID=32140 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:638-0400 ThreadID=32140 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:648-0400 ThreadID=18784 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:678-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:689-0400 ThreadID=22432 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:700-0400 ThreadID=22432 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ppro-captions-translation | ScopeId: AdobeID,openid | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 3f5335a9-cbca-4ff8-93b6-8d478e96f74d"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:710-0400 ThreadID=22432 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:721-0400 ThreadID=22432 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:730-0400 ThreadID=31560 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ppro-captions-translation clientScope: AdobeID,openid data?: yes workflow?: yes forceRefresh:no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:738-0400 ThreadID=31560 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 21 api: 2 data?: yes workflow?: yes"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:747-0400 ThreadID=22432 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:757-0400 ThreadID=22432 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:766-0400 ThreadID=22432 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 20 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:775-0400 ThreadID=22432 Component=ngl-lib_NglController Description="NotifyData: request id: 20 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:783-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:793-0400 ThreadID=9332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:802-0400 ThreadID=9332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:811-0400 ThreadID=9332 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:819-0400 ThreadID=9332 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:828-0400 ThreadID=9332 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 21 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:836-0400 ThreadID=46016 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:846-0400 ThreadID=46016 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:48:856-0400 ThreadID=9332 Component=ngl-lib_NglController Description="NotifyData: request id: 21 api: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:49:122-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 19 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:49:134-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 19 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:49:229-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 20 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:49:241-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 20 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:49:255-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 21 received"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:56:49:266-0400 ThreadID=28360 Component=ngl-lib_NglController Description="GetImsAccessToken: request 21 returned status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:170-0400 ThreadID=29416 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:74f893a7-4b20-45d1-a496-f1f6e263f6d4 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:177-0400 ThreadID=29416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:184-0400 ThreadID=29416 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:190-0400 ThreadID=29416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:197-0400 ThreadID=29416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:204-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:211-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:219-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:342-0400 ThreadID=9332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T13:59:29:350-0400 ThreadID=29416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:07:24:929-0400 ThreadID=46468 CodecID=MPEG4 DeviceID=c7aac0d76f79ecf919c7a76306515825ae2d5f1eb5d4ebc07ba5ce2ca10e2bfc OSUserID=5094d7ce2382593a78b2d21d1aaae55d1d34a72297ede6e690bf5ea040aecb44 LicenseId=6A93AF22A597FAFBC14A
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:07:24:938-0400 ThreadID=46468 Component=ngl-lib_NglAppLib Description="RecordCodecUsage Status: Success"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:275-0400 ThreadID=30708 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:283-0400 ThreadID=30708 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:292-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:300-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:309-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:317-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:326-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:335-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:343-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:352-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:360-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:369-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:379-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:387-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:394-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:402-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:410-0400 ThreadID=30708 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:09:32:417-0400 ThreadID=30708 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ff778136-25cf-498a-9a1b-5f8fa5f91a7f.1778262868116 Timestamp=2026-05-08T14:24:41:497-0400 ThreadID=30708 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"