SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:806-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:812-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="SetConfig: Discovering environment"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:818-0400 ThreadID=17588 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:823-0400 ThreadID=17588 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:828-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:835-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.42.0.5, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:841-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_media_encoder1, AppID=MediaEncoder1, AppVersion=26.2.0, NglRunMode=0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:847-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1775166125000.0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:853-0400 ThreadID=17588 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:860-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:866-0400 ThreadID=17588 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:872-0400 ThreadID=17588 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_42 is empty"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:879-0400 ThreadID=17588 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_MediaEncoder1 is empty"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:885-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:891-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:897-0400 ThreadID=17588 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:903-0400 ThreadID=30564 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:910-0400 ThreadID=17588 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:917-0400 ThreadID=30564 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:925-0400 ThreadID=17588 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:932-0400 ThreadID=17588 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:939-0400 ThreadID=48836 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:946-0400 ThreadID=48836 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:952-0400 ThreadID=17588 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:959-0400 ThreadID=7612 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:966-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:972-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:978-0400 ThreadID=36672 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:985-0400 ThreadID=30564 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:992-0400 ThreadID=17588 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:41:998-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:005-0400 ThreadID=36672 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:011-0400 ThreadID=17588 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:017-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:024-0400 ThreadID=17588 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\CEF"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:031-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:038-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:045-0400 ThreadID=17588 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 147.0.3912.98"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:052-0400 ThreadID=36672 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:059-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:066-0400 ThreadID=17588 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:116.0.0.0:1.16.0.7, Webview: WebView2:147.0.3912.98, IE: IE-11.1882.26100.0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:072-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:078-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:085-0400 ThreadID=17588 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:091-0400 ThreadID=17588 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:116.0.0.0:1.16.0.7"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:098-0400 ThreadID=17588 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:105-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:111-0400 ThreadID=17588 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:true"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:118-0400 ThreadID=30564 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:125-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:132-0400 ThreadID=17588 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:139-0400 ThreadID=17588 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: invoked and running in headed mode"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:146-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:152-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:160-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:167-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:173-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:183-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:190-0400 ThreadID=30564 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:197-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:203-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:210-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:217-0400 ThreadID=30564 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:224-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:231-0400 ThreadID=30564 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:239-0400 ThreadID=30564 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:245-0400 ThreadID=30564 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: dff58950-026c-47ee-ad80-df11b6bf5234"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:251-0400 ThreadID=30564 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:259-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:266-0400 ThreadID=30564 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:272-0400 ThreadID=30564 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:279-0400 ThreadID=30564 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:285-0400 ThreadID=30564 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:292-0400 ThreadID=30564 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:298-0400 ThreadID=30564 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:305-0400 ThreadID=30564 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:312-0400 ThreadID=30564 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 84600000 "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:318-0400 ThreadID=30564 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:325-0400 ThreadID=17588 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:331-0400 ThreadID=17588 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:337-0400 ThreadID=17588 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:344-0400 ThreadID=17588 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:350-0400 ThreadID=17588 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:357-0400 ThreadID=17588 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:364-0400 ThreadID=37900 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:370-0400 ThreadID=37900 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:376-0400 ThreadID=30564 Component=ngl-lib_NglController Description="SubmitSystemParamInfoVirtualIngestEvent: Platform is Virtual | VDI: 0 "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:383-0400 ThreadID=17588 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:390-0400 ThreadID=37900 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:396-0400 ThreadID=37900 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:404-0400 ThreadID=37900 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:412-0400 ThreadID=17588 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: app subscribed for WorkflowCustomActions"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:419-0400 ThreadID=30564 Component=ngl-lib_NglController Description="SubmitSystemParamInfoCryptoIngestEvent: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:426-0400 ThreadID=48836 Component=ngl-lib_FilHandlingUtils Description="ReadFileWithLockAndDecrypt: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:432-0400 ThreadID=17588 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.16.0.7"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:439-0400 ThreadID=30564 Component=ngl-lib_NglController Description="SubmitSystemParamInfoCryptoIngestEvent: DP API CNG functions success "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:446-0400 ThreadID=30564 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:452-0400 ThreadID=17588 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:459-0400 ThreadID=48836 Component=ngl-lib_FilHandlingUtils Description="ReadFileWithLockAndDecrypt: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:465-0400 ThreadID=30564 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Media Encoder 2026\Adobe Media Encoder.exe"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:473-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:480-0400 ThreadID=48836 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:488-0400 ThreadID=17588 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are cs_CZ,da_DK,de_DE,el_GR,en_AE,en_GB,en_IL,en_US,es_ES,es_MX,fi_FI,fil_PH,fr_CA,fr_FR,fr_MA,hi_IN,hu_HU,id_ID,it_IT,ja_JP,ko_KR,ms_MY,nb_NO,nl_NL,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,sv_SE,th_TH,tr_TR,uk_UA,vi_VN,zh_CN,zh_TW"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:495-0400 ThreadID=48836 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:503-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR,en_US,cs_CZ,de_DE,es_ES,it_IT,ja_JP,ko_KR,nl_NL,pl_PL,pt_BR,ru_RU,sv_SE,tr_TR,zh_CN,zh_TW"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:510-0400 ThreadID=48836 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:517-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains fr_FR,en_US,cs_CZ,de_DE,es_ES,it_IT,ja_JP,ko_KR,nl_NL,pl_PL,pt_BR,ru_RU,sv_SE,tr_TR,zh_CN,zh_TW"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:525-0400 ThreadID=48836 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:532-0400 ThreadID=48836 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:540-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:547-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:555-0400 ThreadID=17588 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:563-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:571-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=fr_FR"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:579-0400 ThreadID=30564 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Media Encoder 2026\Adobe Media Encoder.exe"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:600-0400 ThreadID=40604 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:609-0400 ThreadID=32152 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:618-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:628-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:637-0400 ThreadID=32152 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:645-0400 ThreadID=32152 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:653-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:662-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:670-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:679-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:714-0400 ThreadID=30564 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:724-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:930-0400 ThreadID=9744 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:940-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:948-0400 ThreadID=32152 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_media_encoder1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 49a3834a-9a9d-4262-9e25-509d056941dc"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:957-0400 ThreadID=32152 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:966-0400 ThreadID=32152 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:976-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:985-0400 ThreadID=46600 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:42:994-0400 ThreadID=46600 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:003-0400 ThreadID=32152 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:011-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:032-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:042-0400 ThreadID=32152 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:051-0400 ThreadID=32152 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:059-0400 ThreadID=32152 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:067-0400 ThreadID=32152 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:075-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:083-0400 ThreadID=32152 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-70c34f4c-1f9a-4a4b-ae5a-2f189175aabf"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:091-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:099-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:108-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:333-0400 ThreadID=46344 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:340-0400 ThreadID=32152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:348-0400 ThreadID=32152 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-70c34f4c-1f9a-4a4b-ae5a-2f189175aabf"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:355-0400 ThreadID=32152 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:363-0400 ThreadID=32152 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:370-0400 ThreadID=32152 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Received a 204 "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:379-0400 ThreadID=32152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:387-0400 ThreadID=32152 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:395-0400 ThreadID=32152 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:403-0400 ThreadID=32152 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:411-0400 ThreadID=32152 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:419-0400 ThreadID=32152 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:426-0400 ThreadID=32152 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:434-0400 ThreadID=32152 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:441-0400 ThreadID=32152 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:448-0400 ThreadID=32152 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:456-0400 ThreadID=32152 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:463-0400 ThreadID=32152 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:470-0400 ThreadID=32152 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:477-0400 ThreadID=32152 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:485-0400 ThreadID=47904 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:493-0400 ThreadID=47904 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_42 is empty"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:500-0400 ThreadID=47904 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_MediaEncoder1 is empty"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:39:43:507-0400 ThreadID=47904 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:20:268-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:20:275-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:20:295-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetIMSLibPath: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:20:302-0400 ThreadID=17588 Component=ngl-lib_NglAppLib Description="GetIMSLibPath Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:389-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetProfile: request 2 received"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:396-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:402-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:409-0400 ThreadID=17588 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are cs_CZ,da_DK,de_DE,el_GR,en_AE,en_GB,en_IL,en_US,es_ES,es_MX,fi_FI,fil_PH,fr_CA,fr_FR,fr_MA,hi_IN,hu_HU,id_ID,it_IT,ja_JP,ko_KR,ms_MY,nb_NO,nl_NL,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,sv_SE,th_TH,tr_TR,uk_UA,vi_VN,zh_CN,zh_TW"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:417-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:425-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains fr_FR"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:677-0400 ThreadID=17588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:685-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: dva-ccf-eol clientScope: AdobeID,openid,uds_read data?: yes workflow?: yes forceRefresh:no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:693-0400 ThreadID=17588 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: yes"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:701-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ame-cai1 clientScope: AdobeID,openid,ims_cai.verifiedId.read,ims_cai.social.read,ims_cai.verifiable_credential data?: yes workflow?: yes forceRefresh:no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:708-0400 ThreadID=17588 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: yes"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:715-0400 ThreadID=40604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:722-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: teamprojects-ame-3 clientScope: AdobeID,openid,pps.read,ab.manage,read_organizations data?: yes workflow?: yes forceRefresh:no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:729-0400 ThreadID=17588 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 5 api: 2 data?: yes workflow?: yes"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:738-0400 ThreadID=17568 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: media-encoder-dunamis-sdk clientScope: AdobeID,openid,piip_read data?: yes workflow?: yes forceRefresh:no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:746-0400 ThreadID=46896 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:755-0400 ThreadID=17568 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 6 api: 2 data?: yes workflow?: yes"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:764-0400 ThreadID=40604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:772-0400 ThreadID=44596 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:780-0400 ThreadID=40604 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:789-0400 ThreadID=49196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:799-0400 ThreadID=40604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:809-0400 ThreadID=46896 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:817-0400 ThreadID=40604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:825-0400 ThreadID=40604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:834-0400 ThreadID=40604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:844-0400 ThreadID=46896 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:853-0400 ThreadID=40604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:863-0400 ThreadID=46896 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:874-0400 ThreadID=44596 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:885-0400 ThreadID=40604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:894-0400 ThreadID=46896 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:903-0400 ThreadID=46896 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:913-0400 ThreadID=46896 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:922-0400 ThreadID=44596 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:932-0400 ThreadID=46896 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:946-0400 ThreadID=49196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:955-0400 ThreadID=44596 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:966-0400 ThreadID=46896 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:978-0400 ThreadID=49196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:989-0400 ThreadID=44596 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:21:998-0400 ThreadID=44596 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:011-0400 ThreadID=44596 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:021-0400 ThreadID=44596 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:032-0400 ThreadID=49196 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:042-0400 ThreadID=44596 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:053-0400 ThreadID=49196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:064-0400 ThreadID=49196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:073-0400 ThreadID=49196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:083-0400 ThreadID=49196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:094-0400 ThreadID=49196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:109-0400 ThreadID=49032 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:124-0400 ThreadID=40604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:135-0400 ThreadID=40604 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: dva-ccf-eol | ScopeId: AdobeID,openid,uds_read | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 4a23b0b0-c8a4-43cd-9845-6cc3c8808e7f"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:146-0400 ThreadID=40604 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:156-0400 ThreadID=38152 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:166-0400 ThreadID=40604 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:178-0400 ThreadID=40604 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:189-0400 ThreadID=17652 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:203-0400 ThreadID=17652 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:218-0400 ThreadID=40604 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:235-0400 ThreadID=40604 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:251-0400 ThreadID=40604 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:263-0400 ThreadID=46344 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:275-0400 ThreadID=49736 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:286-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 received"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:299-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:309-0400 ThreadID=40604 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:319-0400 ThreadID=46896 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:330-0400 ThreadID=46896 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ame-cai1 | ScopeId: AdobeID,openid,ims_cai.verifiedId.read,ims_cai.social.read,ims_cai.verifiable_credential | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 8f3c92ad-e5b4-4704-bac1-cb4dbcf27b14"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:340-0400 ThreadID=46896 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:353-0400 ThreadID=46896 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:367-0400 ThreadID=44596 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:380-0400 ThreadID=46896 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:392-0400 ThreadID=49196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:405-0400 ThreadID=24224 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:417-0400 ThreadID=24224 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:433-0400 ThreadID=46896 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:443-0400 ThreadID=46896 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:456-0400 ThreadID=44596 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: teamprojects-ame-3 | ScopeId: AdobeID,openid,pps.read,ab.manage,read_organizations | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: eb510088-a8df-4137-9cfc-38283c0fcceb"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:466-0400 ThreadID=49196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: media-encoder-dunamis-sdk | ScopeId: AdobeID,openid,piip_read | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 3b1dc5cf-2723-41dd-a674-b736a5990a00"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:475-0400 ThreadID=46896 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:487-0400 ThreadID=44596 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:503-0400 ThreadID=49196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:517-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 received"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:527-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:539-0400 ThreadID=49196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:548-0400 ThreadID=44596 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:556-0400 ThreadID=49196 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:565-0400 ThreadID=46740 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:573-0400 ThreadID=46740 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:582-0400 ThreadID=49196 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:590-0400 ThreadID=49196 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 6 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:598-0400 ThreadID=49196 Component=ngl-lib_NglController Description="NotifyData: request id: 6 api: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:607-0400 ThreadID=44596 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:614-0400 ThreadID=22564 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:622-0400 ThreadID=22564 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:630-0400 ThreadID=44596 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:638-0400 ThreadID=44596 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 5 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:646-0400 ThreadID=44596 Component=ngl-lib_NglController Description="NotifyData: request id: 5 api: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:816-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 6 received"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:823-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 6 returned status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:831-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 5 received"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:22:838-0400 ThreadID=17588 Component=ngl-lib_NglController Description="GetImsAccessToken: request 5 returned status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:25:914-0400 ThreadID=25456 CodecID=MPEG4 DeviceID=c7aac0d76f79ecf919c7a76306515825ae2d5f1eb5d4ebc07ba5ce2ca10e2bfc OSUserID=5094d7ce2382593a78b2d21d1aaae55d1d34a72297ede6e690bf5ea040aecb44 LicenseId=6A93AF22A597FAFBC14A
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:41:25:922-0400 ThreadID=25456 Component=ngl-lib_NglAppLib Description="RecordCodecUsage Status: Success"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:743-0400 ThreadID=48836 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:89e502b0-16c1-4438-99a9-8e080190b88d SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:751-0400 ThreadID=48836 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:759-0400 ThreadID=48836 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:766-0400 ThreadID=48836 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:774-0400 ThreadID=48836 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:781-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:789-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:799-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:855-0400 ThreadID=49196 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:44:42:863-0400 ThreadID=48836 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:027-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:036-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:044-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:052-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:060-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:068-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:076-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:084-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:091-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:099-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:107-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:115-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:123-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:131-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:138-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:146-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:153-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T14:54:46:160-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:210-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:221-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:229-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:237-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:245-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:254-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:261-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:268-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:274-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:285-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:293-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:302-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:310-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:321-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:330-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:339-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:348-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:09:52:356-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:57:983-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:57:990-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:57:997-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:004-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:011-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:017-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:024-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:031-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:038-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:045-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:051-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:058-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:065-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:071-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:078-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:084-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:091-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:24:58:098-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:031-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:037-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:045-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:052-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:059-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:066-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:074-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:081-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:088-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:095-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:103-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:110-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:117-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:124-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:131-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:139-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:146-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:40:04:154-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:44:42:885-0400 ThreadID=48836 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:44:42:891-0400 ThreadID=48836 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:44:42:899-0400 ThreadID=48836 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:287-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:293-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:300-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:309-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:316-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:323-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:332-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:340-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:347-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:355-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:363-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:371-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:378-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:385-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:392-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:400-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:408-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T15:55:07:416-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:184-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:191-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:198-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:204-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:211-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:218-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:225-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:232-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:238-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:245-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:251-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:259-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:265-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:272-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:279-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:286-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:293-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:10:09:299-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:342-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:349-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:357-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:365-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:374-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:381-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:389-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:397-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:405-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:413-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:421-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:429-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:437-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:445-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:452-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:458-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:466-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:25:10:472-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:373-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:380-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:386-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:393-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:400-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:406-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:414-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:421-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:427-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:435-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:441-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:448-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:455-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:462-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:468-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:475-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:482-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:40:17:491-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:55:19:304-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:55:19:311-0400 ThreadID=17132 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:55:19:319-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:55:19:327-0400 ThreadID=17132 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:55:19:334-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a18d4d74-14f5-4e6d-b7f4-21f05d3d6b03.1778265581806 Timestamp=2026-05-08T16:55:19:341-0400 ThreadID=17132 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."