SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:19:966-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:19:972-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="SetConfig: Discovering environment"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:19:978-0400 ThreadID=13956 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:19:984-0400 ThreadID=13956 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:19:991-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:19:997-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.42.0.5, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:005-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_media_encoder1, AppID=MediaEncoder1, AppVersion=26.2.0, NglRunMode=0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:011-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1775166125000.0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:018-0400 ThreadID=13956 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:024-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:030-0400 ThreadID=13956 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:039-0400 ThreadID=13956 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_42 is empty"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:049-0400 ThreadID=13956 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_MediaEncoder1 is empty"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:060-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:070-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:076-0400 ThreadID=13956 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:084-0400 ThreadID=16392 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:090-0400 ThreadID=13956 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:096-0400 ThreadID=13956 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:103-0400 ThreadID=44068 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:109-0400 ThreadID=44068 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:116-0400 ThreadID=13956 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:123-0400 ThreadID=49216 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:129-0400 ThreadID=16392 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:136-0400 ThreadID=13956 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:145-0400 ThreadID=13956 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:153-0400 ThreadID=54952 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:160-0400 ThreadID=54952 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:166-0400 ThreadID=13956 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:174-0400 ThreadID=57384 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:181-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:187-0400 ThreadID=13956 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\CEF"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:193-0400 ThreadID=16392 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:199-0400 ThreadID=57384 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:206-0400 ThreadID=54952 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:212-0400 ThreadID=13956 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 147.0.3912.98"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:219-0400 ThreadID=57384 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:225-0400 ThreadID=13956 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:116.0.0.0:1.16.0.7, Webview: WebView2:147.0.3912.98, IE: IE-11.1882.26100.0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:232-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:239-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:246-0400 ThreadID=13956 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:253-0400 ThreadID=54952 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:259-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:266-0400 ThreadID=13956 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:116.0.0.0:1.16.0.7"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:272-0400 ThreadID=13956 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:278-0400 ThreadID=16392 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:285-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:291-0400 ThreadID=13956 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:true"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:298-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:305-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:312-0400 ThreadID=13956 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:319-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:325-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:333-0400 ThreadID=13956 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: invoked and running in headed mode"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:341-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:348-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:354-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:361-0400 ThreadID=16392 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:368-0400 ThreadID=54952 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:375-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:381-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:387-0400 ThreadID=16392 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:394-0400 ThreadID=54952 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:400-0400 ThreadID=16392 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:407-0400 ThreadID=16392 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:413-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:420-0400 ThreadID=16392 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: dff58950-026c-47ee-ad80-df11b6bf5234"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:426-0400 ThreadID=16392 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:433-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:440-0400 ThreadID=16392 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:446-0400 ThreadID=16392 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:452-0400 ThreadID=16392 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:460-0400 ThreadID=16392 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:466-0400 ThreadID=16392 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:473-0400 ThreadID=16392 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:479-0400 ThreadID=16392 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:486-0400 ThreadID=16392 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 84600000 "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:492-0400 ThreadID=16392 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:500-0400 ThreadID=13956 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:506-0400 ThreadID=13956 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:513-0400 ThreadID=13956 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:519-0400 ThreadID=13956 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:526-0400 ThreadID=13956 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:533-0400 ThreadID=13956 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:539-0400 ThreadID=57372 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:545-0400 ThreadID=57372 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:551-0400 ThreadID=16392 Component=ngl-lib_NglController Description="SubmitSystemParamInfoVirtualIngestEvent: Platform is Virtual | VDI: 0 "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:558-0400 ThreadID=13956 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:564-0400 ThreadID=13956 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: app subscribed for WorkflowCustomActions"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:570-0400 ThreadID=16392 Component=ngl-lib_NglController Description="SubmitSystemParamInfoCryptoIngestEvent: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:576-0400 ThreadID=44068 Component=ngl-lib_FilHandlingUtils Description="ReadFileWithLockAndDecrypt: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:583-0400 ThreadID=57372 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:590-0400 ThreadID=57372 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:597-0400 ThreadID=57372 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:603-0400 ThreadID=44068 Component=ngl-lib_FilHandlingUtils Description="ReadFileWithLockAndDecrypt: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:610-0400 ThreadID=13956 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.16.0.7"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:616-0400 ThreadID=16392 Component=ngl-lib_NglController Description="SubmitSystemParamInfoCryptoIngestEvent: DP API CNG functions success "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:622-0400 ThreadID=16392 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:629-0400 ThreadID=13956 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:636-0400 ThreadID=16392 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Media Encoder 2026\Adobe Media Encoder.exe"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:644-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:651-0400 ThreadID=44068 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:658-0400 ThreadID=13956 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are cs_CZ,da_DK,de_DE,el_GR,en_AE,en_GB,en_IL,en_US,es_ES,es_MX,fi_FI,fil_PH,fr_CA,fr_FR,fr_MA,hi_IN,hu_HU,id_ID,it_IT,ja_JP,ko_KR,ms_MY,nb_NO,nl_NL,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,sv_SE,th_TH,tr_TR,uk_UA,vi_VN,zh_CN,zh_TW"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:666-0400 ThreadID=44068 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:673-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR,en_US,cs_CZ,de_DE,es_ES,it_IT,ja_JP,ko_KR,nl_NL,pl_PL,pt_BR,ru_RU,sv_SE,tr_TR,zh_CN,zh_TW"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:681-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains fr_FR,en_US,cs_CZ,de_DE,es_ES,it_IT,ja_JP,ko_KR,nl_NL,pl_PL,pt_BR,ru_RU,sv_SE,tr_TR,zh_CN,zh_TW"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:689-0400 ThreadID=44068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:697-0400 ThreadID=44068 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:704-0400 ThreadID=44068 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:711-0400 ThreadID=13956 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:718-0400 ThreadID=44068 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:726-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=fr_FR"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:733-0400 ThreadID=44068 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:746-0400 ThreadID=44068 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:755-0400 ThreadID=16392 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Media Encoder 2026\Adobe Media Encoder.exe"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:764-0400 ThreadID=57416 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:773-0400 ThreadID=57380 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:782-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:792-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:801-0400 ThreadID=57380 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:809-0400 ThreadID=57380 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:817-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:827-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:836-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:846-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:878-0400 ThreadID=16392 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:20:889-0400 ThreadID=44068 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:019-0400 ThreadID=16392 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:028-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:041-0400 ThreadID=57380 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_media_encoder1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 6db35859-9bfd-447e-a4d0-38a5d1637523"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:055-0400 ThreadID=57380 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:065-0400 ThreadID=57380 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:078-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:088-0400 ThreadID=20080 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:097-0400 ThreadID=20080 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:106-0400 ThreadID=57380 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:114-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:134-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:144-0400 ThreadID=57380 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:154-0400 ThreadID=57380 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:164-0400 ThreadID=57380 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:173-0400 ThreadID=57380 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:183-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:192-0400 ThreadID=57380 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-b016372c-0fb9-4ea8-824e-b5f5bb1ac8eb"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:201-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:211-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:222-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:369-0400 ThreadID=57404 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:382-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:392-0400 ThreadID=57380 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-b016372c-0fb9-4ea8-824e-b5f5bb1ac8eb"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:403-0400 ThreadID=57380 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:414-0400 ThreadID=57380 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:423-0400 ThreadID=57380 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Received a 204 "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:433-0400 ThreadID=57380 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:443-0400 ThreadID=57380 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:452-0400 ThreadID=57380 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:461-0400 ThreadID=57380 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:470-0400 ThreadID=57380 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:479-0400 ThreadID=57380 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:488-0400 ThreadID=57380 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:498-0400 ThreadID=57380 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:509-0400 ThreadID=57380 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:519-0400 ThreadID=57380 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:527-0400 ThreadID=57380 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:537-0400 ThreadID=57380 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:544-0400 ThreadID=57380 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:553-0400 ThreadID=57380 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:561-0400 ThreadID=57404 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:570-0400 ThreadID=57404 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_42 is empty"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:577-0400 ThreadID=57404 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_MediaEncoder1 is empty"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:21:587-0400 ThreadID=57404 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:23:993-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:004-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:013-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetIMSLibPath: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:021-0400 ThreadID=13956 Component=ngl-lib_NglAppLib Description="GetIMSLibPath Status: Success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:866-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetProfile: request 2 received"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:874-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:882-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:890-0400 ThreadID=13956 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are cs_CZ,da_DK,de_DE,el_GR,en_AE,en_GB,en_IL,en_US,es_ES,es_MX,fi_FI,fil_PH,fr_CA,fr_FR,fr_MA,hi_IN,hu_HU,id_ID,it_IT,ja_JP,ko_KR,ms_MY,nb_NO,nl_NL,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,sv_SE,th_TH,tr_TR,uk_UA,vi_VN,zh_CN,zh_TW"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:898-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:24:906-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains fr_FR"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:170-0400 ThreadID=13956 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:178-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ame-cai1 clientScope: AdobeID,openid,ims_cai.verifiable_credential,ims_cai.social.read,ims_cai.verifiedId.read data?: yes workflow?: yes forceRefresh:no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:185-0400 ThreadID=13956 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: yes"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:192-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: teamprojects-ame-3 clientScope: AdobeID,openid,pps.read,ab.manage,read_organizations data?: yes workflow?: yes forceRefresh:no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:199-0400 ThreadID=13956 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: yes"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:206-0400 ThreadID=57844 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: media-encoder-dunamis-sdk clientScope: AdobeID,openid,piip_read data?: yes workflow?: yes forceRefresh:no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:213-0400 ThreadID=57844 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 5 api: 2 data?: yes workflow?: yes"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:221-0400 ThreadID=3080 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:228-0400 ThreadID=33340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:236-0400 ThreadID=53832 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:243-0400 ThreadID=3080 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:252-0400 ThreadID=3080 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:261-0400 ThreadID=33340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:269-0400 ThreadID=3080 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:277-0400 ThreadID=33340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:285-0400 ThreadID=3080 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:293-0400 ThreadID=3080 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:301-0400 ThreadID=3080 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:309-0400 ThreadID=3080 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:317-0400 ThreadID=53832 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:325-0400 ThreadID=33340 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:333-0400 ThreadID=3080 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:341-0400 ThreadID=53832 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 45"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:350-0400 ThreadID=33340 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:359-0400 ThreadID=33340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:367-0400 ThreadID=33340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:376-0400 ThreadID=53832 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:384-0400 ThreadID=33340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:394-0400 ThreadID=53832 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:403-0400 ThreadID=53832 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:412-0400 ThreadID=33340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:421-0400 ThreadID=53832 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:430-0400 ThreadID=53832 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:441-0400 ThreadID=53832 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:535-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:545-0400 ThreadID=3080 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:555-0400 ThreadID=3080 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ame-cai1 | ScopeId: AdobeID,openid,ims_cai.verifiable_credential,ims_cai.social.read,ims_cai.verifiedId.read | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 3478865c-0041-4257-8fa4-77821b4158c0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:566-0400 ThreadID=3080 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:577-0400 ThreadID=3080 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:588-0400 ThreadID=57380 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:599-0400 ThreadID=3080 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:609-0400 ThreadID=57460 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:618-0400 ThreadID=3080 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:627-0400 ThreadID=31408 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:636-0400 ThreadID=31408 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:645-0400 ThreadID=3080 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:653-0400 ThreadID=3080 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:662-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 received"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:671-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:681-0400 ThreadID=57416 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:690-0400 ThreadID=53832 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:699-0400 ThreadID=33340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:707-0400 ThreadID=53832 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: media-encoder-dunamis-sdk | ScopeId: AdobeID,openid,piip_read | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 90260d9b-c002-43bb-962b-e3954d6e9111"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:716-0400 ThreadID=53832 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:724-0400 ThreadID=33340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: teamprojects-ame-3 | ScopeId: AdobeID,openid,pps.read,ab.manage,read_organizations | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 35d51a48-17a6-4627-b975-12ace1653ba5"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:731-0400 ThreadID=33340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:739-0400 ThreadID=53832 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:747-0400 ThreadID=33340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:755-0400 ThreadID=53832 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:763-0400 ThreadID=1636 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:771-0400 ThreadID=1636 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:779-0400 ThreadID=53832 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:786-0400 ThreadID=53832 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 5 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:794-0400 ThreadID=53832 Component=ngl-lib_NglController Description="NotifyData: request id: 5 api: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:802-0400 ThreadID=33340 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:810-0400 ThreadID=33340 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:819-0400 ThreadID=33340 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:827-0400 ThreadID=1412 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:836-0400 ThreadID=1412 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:844-0400 ThreadID=33340 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:970-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: request 5 received"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:979-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: request 5 returned status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:987-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 received"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:25:995-0400 ThreadID=13956 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:929-0400 ThreadID=54952 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:937-0400 ThreadID=49216 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:946-0400 ThreadID=44068 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:955-0400 ThreadID=44068 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:962-0400 ThreadID=13956 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:969-0400 ThreadID=13956 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:977-0400 ThreadID=13956 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=830e79bc-3705-4b07-9b5c-5dce9a258655.1777815859966 Timestamp=2026-05-03T09:44:32:985-0400 ThreadID=13956 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"