SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:691-0400 ThreadID=44736 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:698-0400 ThreadID=44736 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:705-0400 ThreadID=44736 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:711-0400 ThreadID=44736 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:718-0400 ThreadID=44736 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID=" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:724-0400 ThreadID=44736 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:731-0400 ThreadID=44736 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:739-0400 ThreadID=44736 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:746-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:758-0400 ThreadID=44736 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:766-0400 ThreadID=44736 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:773-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:780-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:787-0400 ThreadID=44736 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:794-0400 ThreadID=44736 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:800-0400 ThreadID=57112 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:809-0400 ThreadID=57112 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:823-0400 ThreadID=44736 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:831-0400 ThreadID=50348 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:839-0400 ThreadID=50348 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:846-0400 ThreadID=31768 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:854-0400 ThreadID=44736 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:862-0400 ThreadID=44736 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:869-0400 ThreadID=57112 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:877-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:885-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:892-0400 ThreadID=22140 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:902-0400 ThreadID=44736 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:911-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:920-0400 ThreadID=22140 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:928-0400 ThreadID=44736 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:937-0400 ThreadID=44736 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:946-0400 ThreadID=22140 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:955-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:963-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:972-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:980-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:28:993-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:006-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:015-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:028-0400 ThreadID=44736 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:037-0400 ThreadID=44736 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:046-0400 ThreadID=57112 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:056-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:064-0400 ThreadID=44736 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:073-0400 ThreadID=44736 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:081-0400 ThreadID=44736 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:090-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:100-0400 ThreadID=44736 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:109-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:117-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:126-0400 ThreadID=44736 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:134-0400 ThreadID=44736 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:142-0400 ThreadID=57112 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:152-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:161-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:171-0400 ThreadID=57112 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:180-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:188-0400 ThreadID=57112 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:197-0400 ThreadID=57112 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:205-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:213-0400 ThreadID=57112 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:221-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:230-0400 ThreadID=57112 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:238-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:248-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:267-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:276-0400 ThreadID=57112 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:284-0400 ThreadID=57112 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:292-0400 ThreadID=57112 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:302-0400 ThreadID=57112 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:311-0400 ThreadID=57112 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:321-0400 ThreadID=57112 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:329-0400 ThreadID=57112 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:340-0400 ThreadID=57112 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:349-0400 ThreadID=57112 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:361-0400 ThreadID=44736 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:371-0400 ThreadID=44736 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:379-0400 ThreadID=44736 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:389-0400 ThreadID=44736 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:398-0400 ThreadID=44736 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:407-0400 ThreadID=70260 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:415-0400 ThreadID=70260 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:426-0400 ThreadID=44736 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:434-0400 ThreadID=70260 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:441-0400 ThreadID=70260 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:450-0400 ThreadID=70260 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:458-0400 ThreadID=44736 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:466-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:474-0400 ThreadID=57112 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:482-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:490-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:499-0400 ThreadID=57112 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:507-0400 ThreadID=57112 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:516-0400 ThreadID=57112 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:523-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:530-0400 ThreadID=57112 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:538-0400 ThreadID=50348 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:545-0400 ThreadID=44736 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:553-0400 ThreadID=50348 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:560-0400 ThreadID=44736 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:567-0400 ThreadID=44736 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:574-0400 ThreadID=44736 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:581-0400 ThreadID=50348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:588-0400 ThreadID=44736 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:594-0400 ThreadID=50348 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:601-0400 ThreadID=50348 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:609-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:615-0400 ThreadID=44736 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:623-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:631-0400 ThreadID=70332 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:639-0400 ThreadID=57112 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:646-0400 ThreadID=58572 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:655-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:663-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:672-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:681-0400 ThreadID=58572 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:689-0400 ThreadID=58572 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:697-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:705-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:713-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:723-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:879-0400 ThreadID=70332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:889-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:29:990-0400 ThreadID=70332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:001-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:011-0400 ThreadID=58572 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 57a8498d-0a10-4a33-a532-30aa2a707476" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:020-0400 ThreadID=58572 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:030-0400 ThreadID=58572 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:040-0400 ThreadID=9736 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:051-0400 ThreadID=9736 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:060-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:069-0400 ThreadID=58572 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:078-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:099-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:109-0400 ThreadID=58572 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:117-0400 ThreadID=58572 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:125-0400 ThreadID=58572 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:133-0400 ThreadID=58572 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:141-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:148-0400 ThreadID=58572 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-9269c72d-9193-430e-9aac-2447990544b0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:156-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:164-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:173-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:351-0400 ThreadID=70332 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:359-0400 ThreadID=58572 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:367-0400 ThreadID=58572 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-9269c72d-9193-430e-9aac-2447990544b0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:374-0400 ThreadID=58572 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:382-0400 ThreadID=58572 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:389-0400 ThreadID=58572 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:397-0400 ThreadID=58572 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:404-0400 ThreadID=58572 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:411-0400 ThreadID=58572 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:418-0400 ThreadID=58572 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:425-0400 ThreadID=58572 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:432-0400 ThreadID=58572 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:439-0400 ThreadID=58572 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:446-0400 ThreadID=58572 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:453-0400 ThreadID=58572 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:460-0400 ThreadID=58572 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:467-0400 ThreadID=58572 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:473-0400 ThreadID=58572 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:481-0400 ThreadID=58572 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:488-0400 ThreadID=58572 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:495-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:502-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:508-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:515-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:521-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:528-0400 ThreadID=70332 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:534-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:540-0400 ThreadID=70332 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:546-0400 ThreadID=44736 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:552-0400 ThreadID=70332 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:559-0400 ThreadID=44736 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:566-0400 ThreadID=44736 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:573-0400 ThreadID=44736 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:580-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:586-0400 ThreadID=44736 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:592-0400 ThreadID=44736 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:598-0400 ThreadID=44736 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:30:604-0400 ThreadID=44736 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:729-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:735-0400 ThreadID=44736 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:743-0400 ThreadID=70332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:750-0400 ThreadID=70332 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:757-0400 ThreadID=70332 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:764-0400 ThreadID=70332 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:772-0400 ThreadID=70332 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:779-0400 ThreadID=70332 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:787-0400 ThreadID=70332 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:794-0400 ThreadID=70332 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:32:801-0400 ThreadID=70332 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:11:34:156-0400 ThreadID=60568 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:901-0400 ThreadID=50348 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:0c80bec4-10cf-463b-a6c5-e8c29741a670 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:909-0400 ThreadID=50348 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:916-0400 ThreadID=50348 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:923-0400 ThreadID=50348 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:931-0400 ThreadID=50348 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:938-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:946-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:29:956-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:30:145-0400 ThreadID=61356 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:16:30:154-0400 ThreadID=50348 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:539-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:547-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:555-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:563-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:570-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:578-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:586-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:594-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:601-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:609-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:617-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:625-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:633-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:641-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:649-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:658-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:665-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:26:29:671-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:291-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:299-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:307-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:315-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:322-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:329-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:336-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:344-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:351-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:359-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:365-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:372-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:378-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:385-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:391-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:397-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:404-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:41:30:410-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:765-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:771-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:779-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:785-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:791-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:797-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:804-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:810-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:816-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:824-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:830-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:836-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:842-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:849-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:855-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:861-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:868-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T17:56:31:876-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:763-0400 ThreadID=44736 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:770-0400 ThreadID=44736 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:787-0400 ThreadID=65996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:797-0400 ThreadID=65996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:805-0400 ThreadID=65996 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:813-0400 ThreadID=65996 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:821-0400 ThreadID=65996 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:828-0400 ThreadID=65996 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:835-0400 ThreadID=65996 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:841-0400 ThreadID=65996 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:28:848-0400 ThreadID=65996 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:339-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:346-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:353-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:360-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:367-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:374-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:381-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:387-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:393-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:400-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:405-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:412-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:417-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:423-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:429-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:435-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:441-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:11:41:446-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:16:30:165-0400 ThreadID=50348 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:16:30:172-0400 ThreadID=50348 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:16:30:178-0400 ThreadID=50348 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:205-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:214-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:223-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:232-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:240-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:249-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:258-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:266-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:274-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:283-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:291-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:300-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:308-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:316-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:323-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:331-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:339-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:26:51:346-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:847-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:854-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:862-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:870-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:877-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:884-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:891-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:898-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:905-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:912-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:918-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:925-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:932-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:938-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:945-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:951-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:958-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:41:52:964-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:960-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:966-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:972-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:978-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:984-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:990-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:58:997-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:003-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:009-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:015-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:021-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:028-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:034-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:040-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:047-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:053-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:058-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T18:56:59:065-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:760-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:770-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:779-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:788-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:797-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:805-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:813-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:821-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:829-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:838-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:845-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:854-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:862-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:870-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:878-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:886-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:894-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:12:07:903-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:089-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:095-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:102-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:110-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:116-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:122-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:129-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:135-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:142-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:149-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:156-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:164-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:171-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:178-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:184-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:191-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:197-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:27:17:203-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:356-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:363-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:369-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:375-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:381-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:387-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:393-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:399-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:405-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:411-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:417-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:423-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:430-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:436-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:442-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:448-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:454-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:42:19:461-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:217-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:225-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:234-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:242-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:251-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:261-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:270-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:278-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:289-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:298-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:306-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:314-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:322-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:330-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:338-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:348-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:358-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T19:57:29:369-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:086-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:092-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:099-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:105-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:111-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:117-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:123-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:130-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:136-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:143-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:149-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:156-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:163-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:170-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:178-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:184-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:191-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:12:38:198-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:595-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:602-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:608-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:614-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:621-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:627-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:633-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:639-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:645-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:652-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:659-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:666-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:673-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:679-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:685-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:690-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:696-0400 ThreadID=5472 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:27:39:702-0400 ThreadID=5472 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:42:41:642-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=9cac72cb-70a9-4623-a309-49d65e6c9ea1.1779311488691 Timestamp=2026-05-20T20:42:41:648-0400 ThreadID=5472 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"