SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:216-0400 ThreadID=23124 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:229-0400 ThreadID=23124 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:234-0400 ThreadID=23124 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:240-0400 ThreadID=23124 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:245-0400 ThreadID=23124 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID=" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:251-0400 ThreadID=23124 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:257-0400 ThreadID=23124 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:263-0400 ThreadID=23124 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:278-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:284-0400 ThreadID=23124 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:290-0400 ThreadID=23124 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:296-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:302-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:309-0400 ThreadID=23124 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:315-0400 ThreadID=23124 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:330-0400 ThreadID=68104 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:345-0400 ThreadID=68104 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:357-0400 ThreadID=23124 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:365-0400 ThreadID=3264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:378-0400 ThreadID=3264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:385-0400 ThreadID=18092 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:392-0400 ThreadID=23124 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:399-0400 ThreadID=68104 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:406-0400 ThreadID=23124 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:412-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:420-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:427-0400 ThreadID=23124 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:441-0400 ThreadID=20948 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:458-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:465-0400 ThreadID=23124 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:472-0400 ThreadID=23124 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:479-0400 ThreadID=20948 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:486-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:493-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:500-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:507-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:513-0400 ThreadID=20948 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:525-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:532-0400 ThreadID=23124 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:538-0400 ThreadID=68104 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:545-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:552-0400 ThreadID=23124 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:559-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:565-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:571-0400 ThreadID=23124 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:582-0400 ThreadID=23124 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:588-0400 ThreadID=23124 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:596-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:602-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:609-0400 ThreadID=23124 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:616-0400 ThreadID=23124 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:624-0400 ThreadID=23124 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:631-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:638-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:645-0400 ThreadID=68104 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:652-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:659-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:671-0400 ThreadID=68104 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:678-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:685-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:691-0400 ThreadID=68104 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:699-0400 ThreadID=68104 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:705-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:712-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:718-0400 ThreadID=68104 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:725-0400 ThreadID=68104 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:735-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:742-0400 ThreadID=68104 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:749-0400 ThreadID=68104 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:756-0400 ThreadID=68104 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:763-0400 ThreadID=68104 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:770-0400 ThreadID=68104 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:777-0400 ThreadID=68104 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:783-0400 ThreadID=68104 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:791-0400 ThreadID=68104 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:797-0400 ThreadID=68104 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:804-0400 ThreadID=23124 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:810-0400 ThreadID=23124 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:817-0400 ThreadID=23124 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:824-0400 ThreadID=23124 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:831-0400 ThreadID=23124 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:838-0400 ThreadID=63004 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:844-0400 ThreadID=63004 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:851-0400 ThreadID=23124 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:859-0400 ThreadID=63004 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:866-0400 ThreadID=63004 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:874-0400 ThreadID=63004 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:882-0400 ThreadID=23124 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:889-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:896-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:903-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:910-0400 ThreadID=68104 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:919-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:925-0400 ThreadID=68104 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:933-0400 ThreadID=68104 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:940-0400 ThreadID=68104 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:947-0400 ThreadID=68104 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:954-0400 ThreadID=3264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:961-0400 ThreadID=23124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:968-0400 ThreadID=3264 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:974-0400 ThreadID=23124 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:981-0400 ThreadID=23124 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:988-0400 ThreadID=23124 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:58:996-0400 ThreadID=3264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:009-0400 ThreadID=23124 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:016-0400 ThreadID=3264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:022-0400 ThreadID=23124 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:029-0400 ThreadID=3264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:037-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:044-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:054-0400 ThreadID=50552 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:068-0400 ThreadID=68104 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:080-0400 ThreadID=1872 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:088-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:096-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:105-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:114-0400 ThreadID=1872 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:123-0400 ThreadID=1872 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:131-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:141-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:150-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:159-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:582-0400 ThreadID=3200 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:590-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:709-0400 ThreadID=50552 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:719-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:728-0400 ThreadID=1872 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 687c99a6-84d5-49b8-a477-34b254b229fd" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:737-0400 ThreadID=1872 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:745-0400 ThreadID=1872 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:761-0400 ThreadID=64692 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:771-0400 ThreadID=64692 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:779-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:788-0400 ThreadID=1872 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:795-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:816-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:833-0400 ThreadID=1872 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:841-0400 ThreadID=1872 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:850-0400 ThreadID=1872 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:858-0400 ThreadID=1872 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:866-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:874-0400 ThreadID=1872 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-c8dfbec4-0127-47ae-acc4-669b5da944e0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:882-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:889-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:10:59:899-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:174-0400 ThreadID=3200 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:183-0400 ThreadID=1872 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:192-0400 ThreadID=1872 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-c8dfbec4-0127-47ae-acc4-669b5da944e0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:201-0400 ThreadID=1872 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:210-0400 ThreadID=1872 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:219-0400 ThreadID=1872 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:228-0400 ThreadID=1872 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:236-0400 ThreadID=1872 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:245-0400 ThreadID=1872 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:253-0400 ThreadID=1872 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:262-0400 ThreadID=1872 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:271-0400 ThreadID=1872 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:279-0400 ThreadID=1872 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:288-0400 ThreadID=1872 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:296-0400 ThreadID=1872 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:304-0400 ThreadID=1872 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:312-0400 ThreadID=1872 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:321-0400 ThreadID=1872 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:330-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:338-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:345-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:353-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:361-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:369-0400 ThreadID=1872 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:377-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:385-0400 ThreadID=1872 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:393-0400 ThreadID=50552 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:401-0400 ThreadID=23124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:411-0400 ThreadID=50552 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:419-0400 ThreadID=23124 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:427-0400 ThreadID=23124 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:434-0400 ThreadID=23124 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:442-0400 ThreadID=50552 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:449-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:456-0400 ThreadID=23124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:464-0400 ThreadID=23124 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:471-0400 ThreadID=23124 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:00:479-0400 ThreadID=23124 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:266-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:272-0400 ThreadID=23124 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:281-0400 ThreadID=50552 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:290-0400 ThreadID=50552 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:297-0400 ThreadID=50552 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:303-0400 ThreadID=50552 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:309-0400 ThreadID=50552 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:315-0400 ThreadID=50552 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:321-0400 ThreadID=50552 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:327-0400 ThreadID=50552 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:02:333-0400 ThreadID=50552 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:11:03:639-0400 ThreadID=51408 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:602-0400 ThreadID=3264 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:5b24e114-5881-4e11-8388-7f06aa056b64 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:610-0400 ThreadID=3264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:618-0400 ThreadID=3264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:625-0400 ThreadID=3264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:633-0400 ThreadID=3264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:640-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:649-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:658-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:849-0400 ThreadID=7676 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:15:59:857-0400 ThreadID=3264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:556-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:565-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:574-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:582-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:591-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:600-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:608-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:616-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:624-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:633-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:640-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:648-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:656-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:663-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:671-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:678-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:686-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:26:03:693-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:815-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:822-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:831-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:839-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:845-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:852-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:861-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:868-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:875-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:883-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:891-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:899-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:906-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:914-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:921-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:929-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:937-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:41:09:944-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:204-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:211-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:217-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:224-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:231-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:238-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:245-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:251-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:259-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:266-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:273-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:281-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:289-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:297-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:304-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:311-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:318-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T14:56:12:325-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:300-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:306-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:314-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:321-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:328-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:334-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:341-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:347-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:353-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:361-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:367-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:374-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:380-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:388-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:394-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:400-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:407-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:19:414-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:417-0400 ThreadID=23124 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:424-0400 ThreadID=23124 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:445-0400 ThreadID=28196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:456-0400 ThreadID=28196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:464-0400 ThreadID=28196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:471-0400 ThreadID=28196 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:479-0400 ThreadID=28196 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:485-0400 ThreadID=28196 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:491-0400 ThreadID=28196 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:501-0400 ThreadID=28196 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:11:28:507-0400 ThreadID=28196 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:15:59:875-0400 ThreadID=3264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:15:59:882-0400 ThreadID=3264 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:15:59:889-0400 ThreadID=3264 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:744-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:751-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:758-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:765-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:772-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:779-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:786-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:792-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:800-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:807-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:814-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:821-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:828-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:835-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:841-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:848-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:855-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:26:27:861-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:201-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:208-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:216-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:223-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:232-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:238-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:245-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:253-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:259-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:267-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:273-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:279-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:286-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:293-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:299-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:305-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:311-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:41:30:318-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:349-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:357-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:365-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:376-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:384-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:391-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:398-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:405-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:412-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:419-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:427-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:433-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:441-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:447-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:455-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:462-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:468-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T15:56:31:476-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:276-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:284-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:291-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:299-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:306-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:313-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:320-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:328-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:335-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:342-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:350-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:358-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:367-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:373-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:381-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:388-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:397-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:11:37:405-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:580-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:589-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:596-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:605-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:613-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:621-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:629-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:637-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:645-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:656-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:664-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:673-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:681-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:689-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:697-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:705-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:712-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:26:37:720-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:909-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:915-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:923-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:930-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:937-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:943-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:950-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:956-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:963-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:971-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:977-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:986-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:46:994-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:47:001-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:47:008-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:47:015-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:47:023-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:41:47:030-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:153-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:159-0400 ThreadID=48124 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:167-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:175-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:182-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:188-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:195-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:202-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:208-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:215-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:222-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:229-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:235-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:242-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:248-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:255-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:262-0400 ThreadID=48124 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T16:56:49:268-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:448-0400 ThreadID=48124 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:458-0400 ThreadID=18092 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:474-0400 ThreadID=3264 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:481-0400 ThreadID=3264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:488-0400 ThreadID=23124 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:495-0400 ThreadID=23124 Component=ngl-lib_NglIngestManager Description="Shutdown : Ingest manager shutdown." SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:504-0400 ThreadID=23124 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked" SessionID=fe64134f-ce00-4ee2-8fe4-0f0ec800c207.1779300658216 Timestamp=2026-05-20T17:11:28:512-0400 ThreadID=23124 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"