SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:384-0400 ThreadID=44912 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:395-0400 ThreadID=44912 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:400-0400 ThreadID=44912 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:405-0400 ThreadID=44912 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:410-0400 ThreadID=44912 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:416-0400 ThreadID=44912 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:421-0400 ThreadID=44912 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:427-0400 ThreadID=44912 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:433-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:438-0400 ThreadID=44912 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:444-0400 ThreadID=44912 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:449-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:455-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:461-0400 ThreadID=44912 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:467-0400 ThreadID=44912 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:473-0400 ThreadID=36928 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:479-0400 ThreadID=44912 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:485-0400 ThreadID=19256 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:491-0400 ThreadID=19256 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:499-0400 ThreadID=44912 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:506-0400 ThreadID=54672 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:519-0400 ThreadID=44912 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:526-0400 ThreadID=36928 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:533-0400 ThreadID=44912 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:541-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:548-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:556-0400 ThreadID=44912 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:564-0400 ThreadID=44912 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:573-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:581-0400 ThreadID=51644 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:589-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:596-0400 ThreadID=36928 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:603-0400 ThreadID=51644 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:610-0400 ThreadID=44912 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:618-0400 ThreadID=51644 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:625-0400 ThreadID=44912 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:632-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:638-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:645-0400 ThreadID=44912 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:651-0400 ThreadID=44912 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:658-0400 ThreadID=44912 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:665-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:671-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:677-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:684-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:691-0400 ThreadID=44912 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:697-0400 ThreadID=44912 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:704-0400 ThreadID=44912 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:711-0400 ThreadID=36928 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:717-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:724-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:731-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:739-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:750-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:756-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:763-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:770-0400 ThreadID=36928 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:777-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:784-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:790-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:802-0400 ThreadID=36928 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:808-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:815-0400 ThreadID=36928 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:822-0400 ThreadID=36928 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:828-0400 ThreadID=36928 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:834-0400 ThreadID=36928 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:842-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:849-0400 ThreadID=36928 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:855-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:861-0400 ThreadID=36928 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:868-0400 ThreadID=36928 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:874-0400 ThreadID=36928 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:881-0400 ThreadID=36928 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:888-0400 ThreadID=36928 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:895-0400 ThreadID=36928 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:902-0400 ThreadID=36928 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:908-0400 ThreadID=44912 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:914-0400 ThreadID=44912 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:920-0400 ThreadID=44912 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:927-0400 ThreadID=44912 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:933-0400 ThreadID=44912 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:939-0400 ThreadID=10440 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:946-0400 ThreadID=10440 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:953-0400 ThreadID=44912 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:959-0400 ThreadID=44912 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:966-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:973-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:979-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:986-0400 ThreadID=36928 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:57:994-0400 ThreadID=10440 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:001-0400 ThreadID=10440 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:007-0400 ThreadID=36928 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:014-0400 ThreadID=36928 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:020-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:027-0400 ThreadID=10440 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:034-0400 ThreadID=36928 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:040-0400 ThreadID=36928 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:048-0400 ThreadID=44912 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:055-0400 ThreadID=19256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:062-0400 ThreadID=44912 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:068-0400 ThreadID=44912 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:076-0400 ThreadID=44912 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:083-0400 ThreadID=19256 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:092-0400 ThreadID=44912 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:100-0400 ThreadID=19256 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:107-0400 ThreadID=44912 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:115-0400 ThreadID=19256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:122-0400 ThreadID=19256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:130-0400 ThreadID=36928 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:138-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:149-0400 ThreadID=38304 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:166-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:175-0400 ThreadID=36928 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:182-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:191-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:200-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:209-0400 ThreadID=36928 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:217-0400 ThreadID=36928 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:225-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:234-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:242-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:251-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:455-0400 ThreadID=68036 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:464-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:551-0400 ThreadID=29988 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:562-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:573-0400 ThreadID=36928 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 0b87b72d-4522-4083-88a1-5bab39f1d860"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:584-0400 ThreadID=36928 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:594-0400 ThreadID=36928 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:606-0400 ThreadID=44316 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:627-0400 ThreadID=44316 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:636-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:645-0400 ThreadID=36928 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:654-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:684-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:694-0400 ThreadID=36928 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:704-0400 ThreadID=36928 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:712-0400 ThreadID=36928 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:721-0400 ThreadID=36928 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:729-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:738-0400 ThreadID=36928 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-4f6a2acc-c176-42f1-9435-9f1c5b20e23c"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:745-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:753-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:763-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:939-0400 ThreadID=29988 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:948-0400 ThreadID=36928 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:957-0400 ThreadID=36928 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-4f6a2acc-c176-42f1-9435-9f1c5b20e23c"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:966-0400 ThreadID=36928 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:974-0400 ThreadID=36928 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:982-0400 ThreadID=36928 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:58:992-0400 ThreadID=36928 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:000-0400 ThreadID=36928 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:008-0400 ThreadID=36928 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:017-0400 ThreadID=36928 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:024-0400 ThreadID=36928 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:034-0400 ThreadID=36928 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:041-0400 ThreadID=36928 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:049-0400 ThreadID=36928 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:057-0400 ThreadID=36928 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:065-0400 ThreadID=36928 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:073-0400 ThreadID=36928 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:080-0400 ThreadID=36928 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:088-0400 ThreadID=36928 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:095-0400 ThreadID=36928 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:102-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:109-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:116-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:122-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:129-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:136-0400 ThreadID=29988 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:142-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:152-0400 ThreadID=29988 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:159-0400 ThreadID=44912 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:167-0400 ThreadID=29988 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:174-0400 ThreadID=44912 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:181-0400 ThreadID=44912 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:188-0400 ThreadID=44912 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:194-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:201-0400 ThreadID=44912 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:208-0400 ThreadID=44912 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:215-0400 ThreadID=44912 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:10:59:222-0400 ThreadID=44912 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:445-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:453-0400 ThreadID=44912 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:461-0400 ThreadID=29988 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:470-0400 ThreadID=29988 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:478-0400 ThreadID=29988 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:485-0400 ThreadID=29988 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:492-0400 ThreadID=29988 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:498-0400 ThreadID=29988 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:504-0400 ThreadID=29988 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:511-0400 ThreadID=29988 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:01:518-0400 ThreadID=29988 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:11:02:721-0400 ThreadID=39412 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:488-0400 ThreadID=19256 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:b2ca4efb-5c0f-4fb2-af9a-7db1416acdfd SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:496-0400 ThreadID=19256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:505-0400 ThreadID=19256 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:513-0400 ThreadID=19256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:520-0400 ThreadID=19256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:527-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:535-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:544-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:736-0400 ThreadID=6596 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:15:58:746-0400 ThreadID=19256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:730-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:743-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:751-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:759-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:767-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:775-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:784-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:792-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:800-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:809-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:817-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:826-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:834-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:842-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:849-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:857-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:864-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:26:05:872-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:597-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:603-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:615-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:623-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:631-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:638-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:645-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:651-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:658-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:666-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:673-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:680-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:686-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:692-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:700-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:707-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:714-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:41:07:721-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:231-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:238-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:244-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:251-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:257-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:263-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:270-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:276-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:283-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:290-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:297-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:304-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:311-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:318-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:324-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:330-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:336-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T12:56:08:342-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:843-0400 ThreadID=44912 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:850-0400 ThreadID=44912 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:867-0400 ThreadID=52172 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:877-0400 ThreadID=52172 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:885-0400 ThreadID=52172 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:892-0400 ThreadID=52172 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:898-0400 ThreadID=52172 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:906-0400 ThreadID=52172 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:912-0400 ThreadID=52172 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:919-0400 ThreadID=52172 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:10:57:926-0400 ThreadID=52172 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:13:991-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:13:998-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:005-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:012-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:018-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:025-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:032-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:040-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:047-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:054-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:060-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:067-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:073-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:080-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:087-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:093-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:100-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:11:14:107-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:15:58:762-0400 ThreadID=19256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:15:58:768-0400 ThreadID=19256 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:15:58:775-0400 ThreadID=19256 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:700-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:707-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:714-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:721-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:728-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:735-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:742-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:749-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:755-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:762-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:768-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:775-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:781-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:787-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:793-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:799-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:806-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:26:18:812-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:766-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:773-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:780-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:787-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:794-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:801-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:808-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:815-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:822-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:829-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:836-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:844-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:851-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:860-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:867-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:873-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:879-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:41:26:886-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:784-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:792-0400 ThreadID=4532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:800-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:808-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:815-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:822-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:830-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:836-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:844-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:854-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:864-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:872-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:880-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:888-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:897-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:905-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:913-0400 ThreadID=4532 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T13:56:35:921-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:895-0400 ThreadID=4532 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:903-0400 ThreadID=54672 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:911-0400 ThreadID=19256 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:918-0400 ThreadID=19256 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:926-0400 ThreadID=44912 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:933-0400 ThreadID=44912 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:941-0400 ThreadID=44912 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=09e4832d-0b16-419c-b549-cc8287e972ba.1779293457383 Timestamp=2026-05-20T14:10:57:949-0400 ThreadID=44912 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"