SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:56:956-0400 ThreadID=43700 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:56:970-0400 ThreadID=43700 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:56:976-0400 ThreadID=43700 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:56:981-0400 ThreadID=43700 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:56:988-0400 ThreadID=43700 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID=" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:56:995-0400 ThreadID=43700 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:002-0400 ThreadID=43700 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:009-0400 ThreadID=43700 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:015-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:027-0400 ThreadID=43700 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:033-0400 ThreadID=43700 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:041-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:048-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:055-0400 ThreadID=43700 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:062-0400 ThreadID=43700 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:078-0400 ThreadID=62344 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:094-0400 ThreadID=62344 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:103-0400 ThreadID=43700 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:110-0400 ThreadID=25320 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:118-0400 ThreadID=43700 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:125-0400 ThreadID=16784 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:132-0400 ThreadID=25320 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:140-0400 ThreadID=43700 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:150-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:162-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:171-0400 ThreadID=62344 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:184-0400 ThreadID=69112 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:192-0400 ThreadID=43700 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:199-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:206-0400 ThreadID=43700 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:214-0400 ThreadID=43700 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:221-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:229-0400 ThreadID=69112 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:246-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:253-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:262-0400 ThreadID=43700 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:269-0400 ThreadID=43700 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:277-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:284-0400 ThreadID=69112 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:296-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:304-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:310-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:318-0400 ThreadID=43700 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:331-0400 ThreadID=62344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:339-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:345-0400 ThreadID=43700 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:353-0400 ThreadID=43700 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:360-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:367-0400 ThreadID=43700 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:375-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:382-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:390-0400 ThreadID=43700 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:396-0400 ThreadID=43700 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:404-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:411-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:418-0400 ThreadID=62344 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:425-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:431-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:444-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:450-0400 ThreadID=62344 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:458-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:464-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:471-0400 ThreadID=62344 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:477-0400 ThreadID=62344 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:484-0400 ThreadID=62344 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:491-0400 ThreadID=62344 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:499-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:507-0400 ThreadID=62344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:513-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:520-0400 ThreadID=62344 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:529-0400 ThreadID=62344 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:536-0400 ThreadID=62344 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:542-0400 ThreadID=62344 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:549-0400 ThreadID=62344 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:556-0400 ThreadID=62344 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:562-0400 ThreadID=62344 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:569-0400 ThreadID=43700 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:576-0400 ThreadID=43700 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:582-0400 ThreadID=43700 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:589-0400 ThreadID=43700 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:596-0400 ThreadID=43700 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:604-0400 ThreadID=69296 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:610-0400 ThreadID=69296 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:617-0400 ThreadID=43700 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:624-0400 ThreadID=69296 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:630-0400 ThreadID=69296 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:637-0400 ThreadID=69296 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:643-0400 ThreadID=43700 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:649-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:656-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:663-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:670-0400 ThreadID=62344 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:676-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:682-0400 ThreadID=62344 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:689-0400 ThreadID=62344 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:696-0400 ThreadID=62344 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:705-0400 ThreadID=62344 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:716-0400 ThreadID=43700 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:725-0400 ThreadID=25320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:732-0400 ThreadID=43700 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:739-0400 ThreadID=43700 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:746-0400 ThreadID=25320 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:754-0400 ThreadID=43700 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:760-0400 ThreadID=25320 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:773-0400 ThreadID=43700 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:780-0400 ThreadID=43700 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:787-0400 ThreadID=25320 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:794-0400 ThreadID=25320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:801-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:808-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:821-0400 ThreadID=62344 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:829-0400 ThreadID=38628 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:836-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:845-0400 ThreadID=28644 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:854-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:862-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:871-0400 ThreadID=28644 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:879-0400 ThreadID=28644 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:886-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:894-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:901-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:57:911-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:031-0400 ThreadID=6112 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:040-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:186-0400 ThreadID=6112 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:196-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:206-0400 ThreadID=28644 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: ea0abf03-3030-4117-bad0-81f96274b47f" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:215-0400 ThreadID=28644 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:223-0400 ThreadID=28644 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:233-0400 ThreadID=49468 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:246-0400 ThreadID=49468 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:254-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:264-0400 ThreadID=28644 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:273-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:292-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:312-0400 ThreadID=28644 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:320-0400 ThreadID=28644 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:334-0400 ThreadID=28644 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:342-0400 ThreadID=28644 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:350-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:359-0400 ThreadID=28644 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-b40eecaf-676a-4817-af55-6001a531b8b1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:368-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:376-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:387-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:573-0400 ThreadID=6112 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:583-0400 ThreadID=28644 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:591-0400 ThreadID=28644 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-b40eecaf-676a-4817-af55-6001a531b8b1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:601-0400 ThreadID=28644 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:611-0400 ThreadID=28644 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:619-0400 ThreadID=28644 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:628-0400 ThreadID=28644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:636-0400 ThreadID=28644 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:644-0400 ThreadID=28644 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:652-0400 ThreadID=28644 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:660-0400 ThreadID=28644 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:666-0400 ThreadID=28644 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:674-0400 ThreadID=28644 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:682-0400 ThreadID=28644 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:690-0400 ThreadID=28644 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:697-0400 ThreadID=28644 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:704-0400 ThreadID=28644 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:712-0400 ThreadID=28644 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:721-0400 ThreadID=28644 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:729-0400 ThreadID=28644 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:737-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:744-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:752-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:759-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:766-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:772-0400 ThreadID=62344 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:779-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:786-0400 ThreadID=62344 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:793-0400 ThreadID=43700 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:799-0400 ThreadID=62344 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:806-0400 ThreadID=43700 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:813-0400 ThreadID=43700 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:819-0400 ThreadID=43700 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:826-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:833-0400 ThreadID=43700 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:840-0400 ThreadID=43700 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:846-0400 ThreadID=43700 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:10:58:852-0400 ThreadID=43700 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:009-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:017-0400 ThreadID=43700 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:027-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:044-0400 ThreadID=62344 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:057-0400 ThreadID=62344 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:064-0400 ThreadID=62344 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:072-0400 ThreadID=62344 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:079-0400 ThreadID=62344 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:086-0400 ThreadID=62344 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:093-0400 ThreadID=62344 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:01:099-0400 ThreadID=62344 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:11:02:419-0400 ThreadID=19812 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:057-0400 ThreadID=25320 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:db611431-14d3-49a3-bd30-9a105a08aad9 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:065-0400 ThreadID=25320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:072-0400 ThreadID=25320 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:078-0400 ThreadID=25320 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:084-0400 ThreadID=25320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:090-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:097-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:105-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:306-0400 ThreadID=37868 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:15:58:314-0400 ThreadID=25320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:280-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:288-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:296-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:304-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:311-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:318-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:326-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:333-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:341-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:350-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:358-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:366-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:374-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:383-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:391-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:399-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:406-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:26:01:414-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:546-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:553-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:560-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:568-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:575-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:582-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:589-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:596-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:603-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:610-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:617-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:624-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:631-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:638-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:644-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:651-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:658-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:41:08:665-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:236-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:243-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:250-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:257-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:263-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:269-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:275-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:282-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:289-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:297-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:303-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:309-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:315-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:321-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:327-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:334-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:340-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T10:56:14:347-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:091-0400 ThreadID=43700 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:098-0400 ThreadID=43700 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:107-0400 ThreadID=44768 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:115-0400 ThreadID=44768 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:122-0400 ThreadID=44768 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:130-0400 ThreadID=44768 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:138-0400 ThreadID=44768 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:152-0400 ThreadID=44768 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:163-0400 ThreadID=44768 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:171-0400 ThreadID=44768 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:10:57:179-0400 ThreadID=44768 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:339-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:348-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:356-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:365-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:373-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:382-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:391-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:402-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:413-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:423-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:432-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:443-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:454-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:466-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:477-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:489-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:501-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:11:23:512-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:15:58:330-0400 ThreadID=25320 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:15:58:337-0400 ThreadID=25320 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:15:58:346-0400 ThreadID=25320 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:171-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:185-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:193-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:204-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:212-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:220-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:228-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:237-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:245-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:253-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:261-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:269-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:277-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:285-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:292-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:301-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:308-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:26:27:316-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:27:996-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:002-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:010-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:016-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:022-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:028-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:034-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:041-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:047-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:054-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:061-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:067-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:076-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:082-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:091-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:098-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:104-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:41:28:110-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:426-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:433-0400 ThreadID=65712 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:440-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:447-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:454-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:460-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:467-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:473-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:479-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:487-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:493-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:500-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:507-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:514-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:520-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:526-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:532-0400 ThreadID=65712 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T11:56:28:538-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:139-0400 ThreadID=65712 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:148-0400 ThreadID=16784 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:156-0400 ThreadID=25320 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:163-0400 ThreadID=25320 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:171-0400 ThreadID=43700 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:178-0400 ThreadID=43700 Component=ngl-lib_NglIngestManager Description="Shutdown : Ingest manager shutdown." SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:185-0400 ThreadID=43700 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked" SessionID=7e80425a-9976-4c11-b26f-a79a6ceb0e97.1779286256956 Timestamp=2026-05-20T12:10:57:193-0400 ThreadID=43700 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"