SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:49:967-0400 ThreadID=17560 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:49:975-0400 ThreadID=55764 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:49:981-0400 ThreadID=41196 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:001-0400 ThreadID=7352 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:020-0400 ThreadID=17560 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:039-0400 ThreadID=20284 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:057-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:079-0400 ThreadID=17560 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:088-0400 ThreadID=20284 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:099-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:131-0400 ThreadID=20284 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:170-0400 ThreadID=20284 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:170-0400 ThreadID=17560 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:170-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:196-0400 ThreadID=55764 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
=NAMED_USER_ONLINE, NpdID="
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:209-0400 ThreadID=17560 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:227-0400 ThreadID=55764 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:245-0400 ThreadID=17560 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
es have a valid value, before - 10 , now - 404"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:261-0400 ThreadID=20284 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
t to 1 at start"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:261-0400 ThreadID=41196 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:277-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
: 0 | OsErrorDesc: "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:293-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:310-0400 ThreadID=41196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:311-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:324-0400 ThreadID=41196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:324-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:334-0400 ThreadID=37640 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode:SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:334-0400 ThreadID=41196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:352-0400 ThreadID=41196 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:369-0400 ThreadID=19576 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
 not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:369-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:389-0400 ThreadID=17560 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:389-0400 ThreadID=41196 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:389-0400 ThreadID=7352 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:409-0400 ThreadID=37640 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:409-0400 ThreadID=17868 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
etchedSP : Failed to fetch prefetched ASNP"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:423-0400 ThreadID=17868 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:423-0400 ThreadID=41196 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:423-0400 ThreadID=37640 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:440-0400 ThreadID=41196 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:440-0400 ThreadID=37640 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:452-0400 ThreadID=37640 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:452-0400 ThreadID=48000 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:473-0400 ThreadID=37640 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:473-0400 ThreadID=34056 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:490-0400 ThreadID=37640 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:490-0400 ThreadID=19576 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:491-0400 ThreadID=34056 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:513-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"

SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:534-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:545-0400 ThreadID=70620 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:560-0400 ThreadID=61976 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:569-0400 ThreadID=61976 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:569-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:585-0400 ThreadID=31984 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
viroment TRUE as its a virtual env."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:603-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:603-0400 ThreadID=70620 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:603-0400 ThreadID=61976 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:620-0400 ThreadID=61976 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:643-0400 ThreadID=17560 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:643-0400 ThreadID=61976 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:661-0400 ThreadID=70620 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:681-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:691-0400 ThreadID=17560 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:691-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:707-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:723-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:743-0400 ThreadID=17560 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:755-0400 ThreadID=41196 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:755-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:771-0400 ThreadID=19576 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:779-0400 ThreadID=41196 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
s: 8 OsErrorCode: 2"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:794-0400 ThreadID=16428 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:810-0400 ThreadID=60576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:810-0400 ThreadID=17560 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:826-0400 ThreadID=17560 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
xe"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:826-0400 ThreadID=37640 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: c1376041-a71b-4cb6-a468-23457f837a43"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:845-0400 ThreadID=34056 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:845-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:861-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
e: 2"
date IMS status"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:50:871-0400 ThreadID=21588 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
om NglAppLibConfig, using from default location"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:882-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
 NglStatusCode:242"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:907-0400 ThreadID=17560 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:924-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
uch file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:933-0400 ThreadID=17560 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
sErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:933-0400 ThreadID=60576 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:50:950-0400 ThreadID=60576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:950-0400 ThreadID=17560 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:50:970-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:005-0400 ThreadID=41196 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:029-0400 ThreadID=60576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
Code: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:065-0400 ThreadID=60576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:065-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
ode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:082-0400 ThreadID=41196 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
on success"
er Profile"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:094-0400 ThreadID=37640 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
data.adobe.io/ingest"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:181-0400 ThreadID=37640 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:181-0400 ThreadID=33812 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
y Username..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:201-0400 ThreadID=37640 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:201-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
ode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:211-0400 ThreadID=7820 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
Code: 2"
U = 0 "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:246-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
Id-afcf1081-aee2-44b5-b8fc-34969b85af3d"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:285-0400 ThreadID=19576 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:300-0400 ThreadID=37640 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:321-0400 ThreadID=37640 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:348-0400 ThreadID=19576 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
rname; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:367-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
Code: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:384-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:402-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:418-0400 ThreadID=19576 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:432-0400 ThreadID=19576 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:442-0400 ThreadID=19576 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:455-0400 ThreadID=19576 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:470-0400 ThreadID=19576 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:485-0400 ThreadID=7352 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:511-0400 ThreadID=19576 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:528-0400 ThreadID=37640 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-afcf1081-aee2-44b5-b8fc-34969b85af3d"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:546-0400 ThreadID=20284 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:562-0400 ThreadID=37640 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
tus = 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:578-0400 ThreadID=20284 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:593-0400 ThreadID=17560 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"

SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:609-0400 ThreadID=45196 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:625-0400 ThreadID=16428 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:625-0400 ThreadID=45196 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:639-0400 ThreadID=37640 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:648-0400 ThreadID=37640 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:663-0400 ThreadID=45196 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:679-0400 ThreadID=45196 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:693-0400 ThreadID=16428 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
329a915a5cec1c1"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:708-0400 ThreadID=19576 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
us: 110 sequence: initial workflow?: no spinner?: no"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:719-0400 ThreadID=21416 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:719-0400 ThreadID=37640 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:727-0400 ThreadID=16428 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:727-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:727-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:735-0400 ThreadID=33812 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 3c18afe4-27ff-47cc-8ed0-cfc92fb90ed9"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:735-0400 ThreadID=37640 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:744-0400 ThreadID=19576 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"

SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:752-0400 ThreadID=16428 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
, trigger update IMS status"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:771-0400 ThreadID=55092 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"

SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:790-0400 ThreadID=55092 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
: 2 status: 0 workflow?: yes spinner?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:790-0400 ThreadID=19576 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:808-0400 ThreadID=16428 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:808-0400 ThreadID=33812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:823-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
ch file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:854-0400 ThreadID=19576 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
 2"
0)"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:871-0400 ThreadID=16428 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
e: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:896-0400 ThreadID=17560 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
c1"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:913-0400 ThreadID=33812 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
tusCode:242"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:930-0400 ThreadID=37640 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
ss"
ss token"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:937-0400 ThreadID=17560 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
teToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:937-0400 ThreadID=20284 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:945-0400 ThreadID=33812 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:945-0400 ThreadID=37640 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
 storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:952-0400 ThreadID=17560 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:952-0400 ThreadID=37640 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:967-0400 ThreadID=33812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
exe"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:982-0400 ThreadID=33812 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-e143ec3b-83f0-49bc-972a-297f4dc0162d"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:51:998-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:51:998-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:51:998-0400 ThreadID=20284 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:019-0400 ThreadID=20284 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:019-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:019-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:033-0400 ThreadID=49632 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
rnal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:033-0400 ThreadID=31984 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:048-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:056-0400 ThreadID=31984 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:074-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:091-0400 ThreadID=31984 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:091-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:107-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:107-0400 ThreadID=20284 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:125-0400 ThreadID=19576 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
Code: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:143-0400 ThreadID=19576 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:169-0400 ThreadID=21416 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
ode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:198-0400 ThreadID=33812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
art"

SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:215-0400 ThreadID=20284 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:215-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:236-0400 ThreadID=49632 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:236-0400 ThreadID=33812 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
rrorCode: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:257-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:285-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:309-0400 ThreadID=17868 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:31d7bdf8-a4f3-40f7-af30-8f9ac37fa6ef SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:309-0400 ThreadID=33812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:333-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:333-0400 ThreadID=33812 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:354-0400 ThreadID=17868 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:368-0400 ThreadID=17868 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:387-0400 ThreadID=33812 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:403-0400 ThreadID=33812 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:403-0400 ThreadID=17868 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:421-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
rofile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:441-0400 ThreadID=33812 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:463-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:482-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
354a329a915a5cec1c1"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:502-0400 ThreadID=17868 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:521-0400 ThreadID=19576 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 1574cb8d-ebf1-4407-8180-8095df081fcc"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:540-0400 ThreadID=19576 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:558-0400 ThreadID=19576 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:577-0400 ThreadID=54568 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:598-0400 ThreadID=54568 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
tatus: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:52:598-0400 ThreadID=7352 Component=ngl-lib_SSOWatcher Description="ProcessSSOFileData: IMS Active event detected"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:614-0400 ThreadID=27768 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:614-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:626-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
y"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:636-0400 ThreadID=19576 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:669-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:52:669-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:702-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:713-0400 ThreadID=21416 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:732-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:774-0400 ThreadID=34056 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:814-0400 ThreadID=34056 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:832-0400 ThreadID=34056 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:840-0400 ThreadID=34056 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:868-0400 ThreadID=34056 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:911-0400 ThreadID=34056 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:919-0400 ThreadID=34056 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:927-0400 ThreadID=34056 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:10:52:945-0400 ThreadID=34056 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:020-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:058-0400 ThreadID=19576 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:092-0400 ThreadID=19576 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:113-0400 ThreadID=19576 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:130-0400 ThreadID=19576 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:140-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:149-0400 ThreadID=19576 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-75f9e75e-42e3-46b6-9890-fb9c6e7d018d"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:167-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:183-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:199-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:365-0400 ThreadID=49632 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:387-0400 ThreadID=19576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:405-0400 ThreadID=19576 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-75f9e75e-42e3-46b6-9890-fb9c6e7d018d"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:413-0400 ThreadID=19576 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:421-0400 ThreadID=19576 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:429-0400 ThreadID=19576 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:437-0400 ThreadID=19576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:446-0400 ThreadID=19576 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:462-0400 ThreadID=19576 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:478-0400 ThreadID=19576 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:495-0400 ThreadID=19576 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:502-0400 ThreadID=19576 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:510-0400 ThreadID=19576 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:518-0400 ThreadID=19576 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:535-0400 ThreadID=19576 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:551-0400 ThreadID=19576 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:570-0400 ThreadID=19576 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:587-0400 ThreadID=19576 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:594-0400 ThreadID=19576 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:601-0400 ThreadID=19576 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:609-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:617-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:632-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:647-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:661-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:675-0400 ThreadID=49632 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:686-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:696-0400 ThreadID=49632 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:702-0400 ThreadID=17560 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:710-0400 ThreadID=49632 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:723-0400 ThreadID=17560 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:737-0400 ThreadID=17560 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:752-0400 ThreadID=17560 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:767-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:774-0400 ThreadID=17560 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:781-0400 ThreadID=17560 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:787-0400 ThreadID=17560 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:53:794-0400 ThreadID=17560 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:54:149-0400 ThreadID=44148 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 3 files before uploading"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:526-0400 ThreadID=17560 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:533-0400 ThreadID=17560 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:544-0400 ThreadID=49632 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:555-0400 ThreadID=49632 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:563-0400 ThreadID=49632 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:570-0400 ThreadID=49632 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:578-0400 ThreadID=49632 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:586-0400 ThreadID=49632 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:593-0400 ThreadID=49632 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:601-0400 ThreadID=49632 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:10:55:609-0400 ThreadID=49632 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:626-0400 ThreadID=55764 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6954bfc1-0078-4ab6-914c-d654516dcec8 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:634-0400 ThreadID=55764 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:643-0400 ThreadID=55764 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:651-0400 ThreadID=55764 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:659-0400 ThreadID=55764 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:666-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:675-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:686-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:861-0400 ThreadID=59172 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:15:50:870-0400 ThreadID=55764 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:301-0400 ThreadID=60576 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:2213cf53-45ae-4fab-9c11-9be1e23bcc18 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:311-0400 ThreadID=60576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:320-0400 ThreadID=60576 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:328-0400 ThreadID=60576 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:337-0400 ThreadID=60576 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:346-0400 ThreadID=60576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:353-0400 ThreadID=60576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:366-0400 ThreadID=60576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:465-0400 ThreadID=33612 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:15:51:476-0400 ThreadID=60576 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:652-0400 ThreadID=58212 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:668-0400 ThreadID=58212 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:684-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:693-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:701-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:709-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:717-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:724-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:732-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:741-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:749-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:757-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:764-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:773-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:781-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:788-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:796-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:25:50:803-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:123-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:130-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:137-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:146-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:153-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:159-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:167-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:174-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:181-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:188-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:195-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:202-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:209-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:216-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:222-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:229-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:236-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:25:53:243-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:236-0400 ThreadID=68940 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:244-0400 ThreadID=68940 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:252-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:259-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:267-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:276-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:286-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:295-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:303-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:314-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:323-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:331-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:339-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:347-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:355-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:362-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:370-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:25:56:378-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:703-0400 ThreadID=58212 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:710-0400 ThreadID=58212 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:718-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:726-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:733-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:740-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:747-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:755-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:762-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:770-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:777-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:783-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:790-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:797-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:804-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:811-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:817-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:40:52:825-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:184-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:191-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:198-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:206-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:212-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:219-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:226-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:233-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:240-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:247-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:254-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:261-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:268-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:275-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:282-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:290-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:297-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:40:55:304-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:922-0400 ThreadID=68940 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:931-0400 ThreadID=68940 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:939-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:947-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:955-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:962-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:969-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:976-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:982-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:990-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:40:59:997-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:005-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:012-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:020-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:028-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:035-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:044-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:41:00:050-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:434-0400 ThreadID=58212 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:442-0400 ThreadID=58212 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:449-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:457-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:464-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:471-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:478-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:485-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:492-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:500-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:507-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:514-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:521-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:529-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:536-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:544-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:552-0400 ThreadID=58212 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=de14a619-2dad-40eb-9316-a20115a8e902.1779279048927 Timestamp=2026-05-20T08:55:57:559-0400 ThreadID=58212 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:806-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:813-0400 ThreadID=53092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:821-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:828-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:835-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:842-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:849-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:856-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:863-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:871-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:877-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:884-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:891-0400 ThreadID=53092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=8b6ee861-6f99-4a8c-90de-1df02ca4fa22.1779279049967 Timestamp=2026-05-20T08:56:04:899-0400 ThreadID=53092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."