SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:074-0400 ThreadID=20284 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:086-0400 ThreadID=20284 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:098-0400 ThreadID=20284 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:111-0400 ThreadID=20284 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:123-0400 ThreadID=20284 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:174-0400 ThreadID=20284 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:191-0400 ThreadID=20284 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:205-0400 ThreadID=20284 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:219-0400 ThreadID=7352 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:245-0400 ThreadID=20284 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:260-0400 ThreadID=20284 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:273-0400 ThreadID=20284 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:279-0400 ThreadID=20284 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:285-0400 ThreadID=7352 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:291-0400 ThreadID=7352 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:298-0400 ThreadID=7352 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:312-0400 ThreadID=7352 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:479-0400 ThreadID=7352 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:494-0400 ThreadID=20284 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:501-0400 ThreadID=55764 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:523-0400 ThreadID=55764 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:538-0400 ThreadID=20284 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:550-0400 ThreadID=53320 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:563-0400 ThreadID=20284 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:573-0400 ThreadID=68940 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:587-0400 ThreadID=68940 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:595-0400 ThreadID=20284 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:609-0400 ThreadID=6092 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:623-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:639-0400 ThreadID=20284 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:653-0400 ThreadID=20284 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:667-0400 ThreadID=7352 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:683-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:693-0400 ThreadID=6092 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:773-0400 ThreadID=7352 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:788-0400 ThreadID=7352 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:803-0400 ThreadID=20284 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:832-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:848-0400 ThreadID=20284 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:867-0400 ThreadID=68940 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:882-0400 ThreadID=20284 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:897-0400 ThreadID=68940 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:910-0400 ThreadID=20284 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=3539f702-a7e4-4e88-a2d7-0c9b749833f3.1779279048073 Timestamp=2026-05-20T08:10:48:924-0400 ThreadID=20284 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"