SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:591-0400 ThreadID=41792 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:597-0400 ThreadID=41792 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:602-0400 ThreadID=41792 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:607-0400 ThreadID=41792 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:611-0400 ThreadID=41792 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:617-0400 ThreadID=41792 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:623-0400 ThreadID=41792 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:628-0400 ThreadID=41792 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:642-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:647-0400 ThreadID=41792 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:653-0400 ThreadID=41792 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:659-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:664-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:672-0400 ThreadID=41792 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:678-0400 ThreadID=41792 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:684-0400 ThreadID=70352 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:690-0400 ThreadID=70352 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:699-0400 ThreadID=41792 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:706-0400 ThreadID=36372 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:712-0400 ThreadID=36372 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:719-0400 ThreadID=64732 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:732-0400 ThreadID=41792 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:738-0400 ThreadID=70352 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:744-0400 ThreadID=41792 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:750-0400 ThreadID=41792 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:756-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:763-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:769-0400 ThreadID=21592 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:775-0400 ThreadID=41792 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:782-0400 ThreadID=21592 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:789-0400 ThreadID=41792 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:795-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:802-0400 ThreadID=21592 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:816-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:822-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:829-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:835-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:842-0400 ThreadID=41792 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:848-0400 ThreadID=41792 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:855-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:861-0400 ThreadID=70352 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:867-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:874-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:881-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:888-0400 ThreadID=41792 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:894-0400 ThreadID=41792 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:902-0400 ThreadID=41792 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:909-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:927-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:942-0400 ThreadID=41792 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:949-0400 ThreadID=41792 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:957-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:964-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:971-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:979-0400 ThreadID=41792 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:986-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:52:993-0400 ThreadID=70352 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:001-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:008-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:016-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:029-0400 ThreadID=70352 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:036-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:045-0400 ThreadID=70352 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:055-0400 ThreadID=70352 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:063-0400 ThreadID=70352 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:070-0400 ThreadID=70352 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:089-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:097-0400 ThreadID=70352 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:105-0400 ThreadID=70352 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:113-0400 ThreadID=70352 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:122-0400 ThreadID=70352 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:130-0400 ThreadID=70352 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:138-0400 ThreadID=70352 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:145-0400 ThreadID=70352 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:153-0400 ThreadID=70352 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:160-0400 ThreadID=70352 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:167-0400 ThreadID=41792 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:175-0400 ThreadID=41792 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:183-0400 ThreadID=41792 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:191-0400 ThreadID=41792 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:198-0400 ThreadID=41792 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:205-0400 ThreadID=39692 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:212-0400 ThreadID=39692 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:220-0400 ThreadID=41792 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:228-0400 ThreadID=39692 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:236-0400 ThreadID=39692 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:243-0400 ThreadID=70352 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:250-0400 ThreadID=41792 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:258-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:265-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:272-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:279-0400 ThreadID=39692 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:286-0400 ThreadID=70352 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:294-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:301-0400 ThreadID=70352 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:308-0400 ThreadID=70352 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:318-0400 ThreadID=70352 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:326-0400 ThreadID=41792 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:333-0400 ThreadID=36372 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:340-0400 ThreadID=41792 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:347-0400 ThreadID=41792 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:355-0400 ThreadID=41792 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:362-0400 ThreadID=36372 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:375-0400 ThreadID=41792 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:386-0400 ThreadID=36372 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:397-0400 ThreadID=41792 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:404-0400 ThreadID=36372 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:411-0400 ThreadID=36372 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:417-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:424-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:431-0400 ThreadID=70352 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:438-0400 ThreadID=34588 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:453-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:461-0400 ThreadID=34588 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:469-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:478-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:487-0400 ThreadID=34588 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:495-0400 ThreadID=34588 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:502-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:510-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:518-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:528-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:579-0400 ThreadID=29764 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:587-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:807-0400 ThreadID=23388 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:817-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:826-0400 ThreadID=34588 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 74b83a56-891a-4827-b3d2-e183e4978eeb"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:834-0400 ThreadID=34588 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:843-0400 ThreadID=34588 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:857-0400 ThreadID=32452 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:868-0400 ThreadID=32452 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:878-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:886-0400 ThreadID=34588 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:896-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:923-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:932-0400 ThreadID=34588 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:941-0400 ThreadID=34588 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:950-0400 ThreadID=34588 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:959-0400 ThreadID=34588 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:967-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:975-0400 ThreadID=34588 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-6745ef65-c41a-46ff-beb9-e882011598d7"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:982-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:989-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:53:999-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:183-0400 ThreadID=23388 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:191-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:199-0400 ThreadID=34588 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-6745ef65-c41a-46ff-beb9-e882011598d7"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:208-0400 ThreadID=34588 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:216-0400 ThreadID=34588 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:224-0400 ThreadID=34588 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:234-0400 ThreadID=34588 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:242-0400 ThreadID=34588 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:251-0400 ThreadID=34588 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:259-0400 ThreadID=34588 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:267-0400 ThreadID=34588 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:275-0400 ThreadID=34588 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:283-0400 ThreadID=34588 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:291-0400 ThreadID=34588 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:298-0400 ThreadID=34588 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:306-0400 ThreadID=34588 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:314-0400 ThreadID=34588 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:322-0400 ThreadID=34588 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:329-0400 ThreadID=34588 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:335-0400 ThreadID=34588 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:342-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:349-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:355-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:361-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:368-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:375-0400 ThreadID=56276 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:381-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:388-0400 ThreadID=56276 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:394-0400 ThreadID=41792 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:400-0400 ThreadID=41792 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:408-0400 ThreadID=41792 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:414-0400 ThreadID=41792 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:421-0400 ThreadID=56276 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:428-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:434-0400 ThreadID=41792 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:441-0400 ThreadID=41792 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:447-0400 ThreadID=41792 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:54:454-0400 ThreadID=41792 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:666-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:673-0400 ThreadID=41792 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:681-0400 ThreadID=56276 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:689-0400 ThreadID=56276 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:696-0400 ThreadID=56276 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:703-0400 ThreadID=56276 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:709-0400 ThreadID=56276 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:716-0400 ThreadID=56276 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:722-0400 ThreadID=56276 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:729-0400 ThreadID=56276 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:56:736-0400 ThreadID=56276 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:57:989-0400 ThreadID=65108 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:57:998-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:006-0400 ThreadID=65108 Component=ngl-lib_NglCommonLib Description="ImsCachedAccessToken - Cached access token fetch status: IMSConnectorStatus:0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:017-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:024-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:031-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:038-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:045-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:054-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:363-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:371-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:380-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:388-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:396-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:403-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:411-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:420-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:546-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:556-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:569-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:578-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:586-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:594-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:602-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:612-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:710-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:719-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:732-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:740-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:748-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:757-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:765-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:775-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:840-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:848-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:861-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:869-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:877-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:885-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:893-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:904-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:975-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:985-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:58:999-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:009-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:019-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:029-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:039-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:051-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:114-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:125-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:139-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:150-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:161-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:171-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:181-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:193-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:270-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:279-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:290-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:299-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:307-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:316-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:324-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:334-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:386-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:395-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:405-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:413-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:421-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:430-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:440-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:451-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:498-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:508-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:518-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:527-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:535-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:544-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:555-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:567-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:613-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:623-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:635-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:644-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:653-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:661-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:670-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:681-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:745-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:755-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:766-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:775-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:784-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:792-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:801-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:812-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:868-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:877-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:890-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:899-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:907-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:916-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:924-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:935-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:17:59:995-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:005-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:019-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:031-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:040-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:049-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:058-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:068-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:143-0400 ThreadID=34588 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:154-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:168-0400 ThreadID=65108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:179-0400 ThreadID=65108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:188-0400 ThreadID=65108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:197-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:206-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:217-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:280-0400 ThreadID=20716 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:18:00:290-0400 ThreadID=65108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:611-0400 ThreadID=36372 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c950a12a-c161-44df-ac3f-4232d9ba81ee SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:620-0400 ThreadID=36372 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:629-0400 ThreadID=36372 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:639-0400 ThreadID=36372 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:647-0400 ThreadID=36372 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:655-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:663-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:675-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:795-0400 ThreadID=34464 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:22:53:805-0400 ThreadID=36372 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:064-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:073-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:083-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:092-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:100-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:109-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:117-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:125-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:133-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:141-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:148-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:156-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:164-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:171-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:179-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:186-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:193-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:33:00:200-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:825-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:831-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:838-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:844-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:851-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:857-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:864-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:871-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:878-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:885-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:892-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:899-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:905-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:911-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:918-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:924-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:931-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T17:48:03:937-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:376-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:383-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:389-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:396-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:401-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:407-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:413-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:419-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:425-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:431-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:437-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:443-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:449-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:455-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:460-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:467-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:473-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:03:12:479-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:729-0400 ThreadID=41792 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:736-0400 ThreadID=41792 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:746-0400 ThreadID=54920 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:754-0400 ThreadID=54920 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:760-0400 ThreadID=54920 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:766-0400 ThreadID=54920 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:773-0400 ThreadID=54920 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:779-0400 ThreadID=54920 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:785-0400 ThreadID=54920 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:791-0400 ThreadID=54920 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:17:52:797-0400 ThreadID=54920 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:324-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:330-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:337-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:343-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:349-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:355-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:361-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:368-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:374-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:380-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:387-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:394-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:399-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:405-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:411-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:417-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:424-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:18:14:430-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:22:53:813-0400 ThreadID=36372 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:22:53:819-0400 ThreadID=36372 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:22:53:824-0400 ThreadID=36372 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:671-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:678-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:687-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:695-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:704-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:711-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:719-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:726-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:735-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:743-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:750-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:757-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:765-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:772-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:780-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:787-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:794-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:33:18:802-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:740-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:747-0400 ThreadID=39504 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:754-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:761-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:769-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:776-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:783-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:790-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:797-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:804-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:811-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:818-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:824-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:830-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:836-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:842-0400 ThreadID=39504 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=f491f9ba-43ac-4374-b2b0-43271e5199ad.1779225472591 Timestamp=2026-05-19T18:48:25:848-0400 ThreadID=39504 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."