SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:841-0400 ThreadID=15108 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:853-0400 ThreadID=15108 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:858-0400 ThreadID=15108 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:863-0400 ThreadID=15108 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:867-0400 ThreadID=15108 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:872-0400 ThreadID=15108 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:878-0400 ThreadID=15108 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:885-0400 ThreadID=15108 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:891-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:896-0400 ThreadID=15108 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:901-0400 ThreadID=15108 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:907-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:913-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:919-0400 ThreadID=15108 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:925-0400 ThreadID=15108 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:931-0400 ThreadID=17196 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:937-0400 ThreadID=15108 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:944-0400 ThreadID=56808 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:951-0400 ThreadID=56808 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:957-0400 ThreadID=15108 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:964-0400 ThreadID=24276 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:971-0400 ThreadID=15108 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:977-0400 ThreadID=17196 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:983-0400 ThreadID=15108 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:990-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:51:996-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:003-0400 ThreadID=15108 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:010-0400 ThreadID=15108 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:018-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:024-0400 ThreadID=24344 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:030-0400 ThreadID=15108 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:037-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:049-0400 ThreadID=17196 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:055-0400 ThreadID=15108 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:061-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:067-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:074-0400 ThreadID=15108 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:080-0400 ThreadID=15108 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:086-0400 ThreadID=15108 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:093-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:099-0400 ThreadID=24344 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:105-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:112-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:118-0400 ThreadID=24344 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:125-0400 ThreadID=15108 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:132-0400 ThreadID=15108 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:138-0400 ThreadID=15108 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:145-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:151-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:158-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:164-0400 ThreadID=17196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:170-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:177-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:183-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:191-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:198-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:205-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:212-0400 ThreadID=17196 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:219-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:226-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:233-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:241-0400 ThreadID=17196 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:247-0400 ThreadID=17196 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:254-0400 ThreadID=17196 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:260-0400 ThreadID=17196 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:267-0400 ThreadID=17196 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:274-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:280-0400 ThreadID=17196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:286-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:292-0400 ThreadID=17196 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:299-0400 ThreadID=17196 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:305-0400 ThreadID=17196 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:311-0400 ThreadID=17196 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:317-0400 ThreadID=17196 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:323-0400 ThreadID=17196 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:329-0400 ThreadID=17196 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:335-0400 ThreadID=15108 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:341-0400 ThreadID=15108 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:347-0400 ThreadID=15108 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:353-0400 ThreadID=15108 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:360-0400 ThreadID=15108 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:366-0400 ThreadID=7488 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:372-0400 ThreadID=7488 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:378-0400 ThreadID=15108 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:384-0400 ThreadID=7488 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:391-0400 ThreadID=7488 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:397-0400 ThreadID=7488 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:402-0400 ThreadID=15108 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:409-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:415-0400 ThreadID=17196 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:421-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:427-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:434-0400 ThreadID=17196 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:440-0400 ThreadID=17196 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:446-0400 ThreadID=17196 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:452-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:458-0400 ThreadID=17196 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:465-0400 ThreadID=56808 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:473-0400 ThreadID=15108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:479-0400 ThreadID=15108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:485-0400 ThreadID=15108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:492-0400 ThreadID=15108 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:499-0400 ThreadID=56808 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:512-0400 ThreadID=15108 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:519-0400 ThreadID=56808 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:525-0400 ThreadID=15108 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:533-0400 ThreadID=56808 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:540-0400 ThreadID=56808 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:546-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:554-0400 ThreadID=17196 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:562-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:570-0400 ThreadID=56384 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:584-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:593-0400 ThreadID=17196 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:601-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:610-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:619-0400 ThreadID=17196 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:627-0400 ThreadID=17196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:635-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:643-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:652-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:661-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:794-0400 ThreadID=65572 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:803-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:979-0400 ThreadID=56384 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:989-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:52:998-0400 ThreadID=17196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 708272f9-e767-4f4d-862c-816af118bf33"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:007-0400 ThreadID=17196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:015-0400 ThreadID=17196 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:028-0400 ThreadID=21664 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:043-0400 ThreadID=21664 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:052-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:059-0400 ThreadID=17196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:067-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:084-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:093-0400 ThreadID=17196 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:102-0400 ThreadID=17196 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:110-0400 ThreadID=17196 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:117-0400 ThreadID=17196 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:124-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:131-0400 ThreadID=17196 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-c6d05128-d334-46fd-af93-4eb04a4db877"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:138-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:145-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:154-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:374-0400 ThreadID=58256 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:381-0400 ThreadID=17196 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:389-0400 ThreadID=17196 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-c6d05128-d334-46fd-af93-4eb04a4db877"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:396-0400 ThreadID=17196 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:403-0400 ThreadID=17196 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:411-0400 ThreadID=17196 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:419-0400 ThreadID=17196 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:426-0400 ThreadID=17196 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:433-0400 ThreadID=17196 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:440-0400 ThreadID=17196 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:447-0400 ThreadID=17196 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:455-0400 ThreadID=17196 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:462-0400 ThreadID=17196 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:469-0400 ThreadID=17196 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:477-0400 ThreadID=17196 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:484-0400 ThreadID=17196 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:490-0400 ThreadID=17196 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:497-0400 ThreadID=17196 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:504-0400 ThreadID=17196 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:510-0400 ThreadID=17196 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:518-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:524-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:530-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:536-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:542-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:548-0400 ThreadID=58256 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:555-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:561-0400 ThreadID=58256 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:568-0400 ThreadID=15108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:575-0400 ThreadID=58256 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:581-0400 ThreadID=15108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:587-0400 ThreadID=15108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:593-0400 ThreadID=15108 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:600-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:606-0400 ThreadID=15108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:612-0400 ThreadID=15108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:618-0400 ThreadID=15108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:53:625-0400 ThreadID=15108 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:893-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:899-0400 ThreadID=15108 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:907-0400 ThreadID=58256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:915-0400 ThreadID=58256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:922-0400 ThreadID=58256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:928-0400 ThreadID=58256 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:934-0400 ThreadID=58256 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:940-0400 ThreadID=58256 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:946-0400 ThreadID=58256 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:953-0400 ThreadID=58256 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:55:959-0400 ThreadID=58256 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:17:57:150-0400 ThreadID=10024 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:817-0400 ThreadID=56808 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:af180317-dc9b-467e-9d8d-3d9cece58360 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:826-0400 ThreadID=56808 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:833-0400 ThreadID=56808 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:840-0400 ThreadID=56808 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:847-0400 ThreadID=56808 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:853-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:860-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:52:869-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:53:059-0400 ThreadID=40784 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:22:53:067-0400 ThreadID=56808 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:477-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:485-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:493-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:501-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:509-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:517-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:524-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:531-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:539-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:547-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:555-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:563-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:571-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:578-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:586-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:592-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:599-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:32:56:606-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:033-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:040-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:047-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:054-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:061-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:068-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:075-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:081-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:088-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:095-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:102-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:109-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:116-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:123-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:129-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:136-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:142-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T15:48:00:149-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:542-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:548-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:557-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:564-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:572-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:579-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:586-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:592-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:599-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:606-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:613-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:620-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:626-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:633-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:640-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:649-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:656-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:03:03:662-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:162-0400 ThreadID=15108 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:169-0400 ThreadID=15108 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:179-0400 ThreadID=60908 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:188-0400 ThreadID=60908 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:194-0400 ThreadID=60908 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:201-0400 ThreadID=60908 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:207-0400 ThreadID=60908 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:214-0400 ThreadID=60908 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:220-0400 ThreadID=60908 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:227-0400 ThreadID=60908 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:17:52:233-0400 ThreadID=60908 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:410-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:417-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:423-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:430-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:436-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:443-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:450-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:457-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:463-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:470-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:475-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:481-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:488-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:495-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:501-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:508-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:515-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:18:08:522-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:22:53:078-0400 ThreadID=56808 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:22:53:084-0400 ThreadID=56808 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:22:53:090-0400 ThreadID=56808 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:093-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:099-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:106-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:112-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:118-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:124-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:130-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:137-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:143-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:149-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:155-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:161-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:167-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:176-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:183-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:190-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:197-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:33:17:203-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:479-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:486-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:494-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:501-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:508-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:515-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:523-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:529-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:535-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:541-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:547-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:557-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:563-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:570-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:576-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:581-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:588-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T16:48:18:593-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:921-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:927-0400 ThreadID=8772 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:933-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:939-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:945-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:951-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:957-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:963-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:968-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:975-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:981-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:988-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:18:994-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:19:000-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:19:006-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:19:012-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:19:018-0400 ThreadID=8772 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:03:19:023-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:192-0400 ThreadID=8772 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:198-0400 ThreadID=24276 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:205-0400 ThreadID=56808 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:212-0400 ThreadID=56808 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:219-0400 ThreadID=15108 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:226-0400 ThreadID=15108 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:233-0400 ThreadID=15108 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=743ea146-e1d4-497e-8123-835a620f9923.1779218271841 Timestamp=2026-05-19T17:17:52:239-0400 ThreadID=15108 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"