SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:249-0400 ThreadID=12420 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:261-0400 ThreadID=12420 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:266-0400 ThreadID=12420 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:271-0400 ThreadID=12420 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:277-0400 ThreadID=12420 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:283-0400 ThreadID=12420 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:288-0400 ThreadID=12420 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:295-0400 ThreadID=12420 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:304-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:311-0400 ThreadID=12420 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:317-0400 ThreadID=12420 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:324-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:330-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:337-0400 ThreadID=12420 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:343-0400 ThreadID=12420 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:357-0400 ThreadID=28436 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:372-0400 ThreadID=28436 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:379-0400 ThreadID=12420 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:385-0400 ThreadID=12420 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:392-0400 ThreadID=21024 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:399-0400 ThreadID=21024 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:407-0400 ThreadID=12420 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:414-0400 ThreadID=66096 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:422-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:428-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:434-0400 ThreadID=42948 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:441-0400 ThreadID=28436 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:447-0400 ThreadID=12420 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:454-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:460-0400 ThreadID=42948 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:466-0400 ThreadID=12420 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:473-0400 ThreadID=12420 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:479-0400 ThreadID=42948 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:486-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:492-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:501-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:516-0400 ThreadID=12420 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:523-0400 ThreadID=12420 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:531-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:538-0400 ThreadID=12420 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:544-0400 ThreadID=12420 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:552-0400 ThreadID=12420 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:562-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:569-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:576-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:583-0400 ThreadID=28436 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:589-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:596-0400 ThreadID=12420 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:602-0400 ThreadID=12420 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:609-0400 ThreadID=12420 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:616-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:623-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:630-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:645-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:652-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:658-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:664-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:671-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:678-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:685-0400 ThreadID=28436 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:692-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:705-0400 ThreadID=28436 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:712-0400 ThreadID=28436 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:720-0400 ThreadID=28436 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:727-0400 ThreadID=28436 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:734-0400 ThreadID=28436 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:743-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:750-0400 ThreadID=28436 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:757-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:764-0400 ThreadID=28436 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:771-0400 ThreadID=28436 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:779-0400 ThreadID=28436 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:792-0400 ThreadID=28436 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:800-0400 ThreadID=28436 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:809-0400 ThreadID=28436 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:817-0400 ThreadID=28436 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:827-0400 ThreadID=12420 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:838-0400 ThreadID=12420 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:845-0400 ThreadID=12420 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:852-0400 ThreadID=12420 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:859-0400 ThreadID=12420 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:866-0400 ThreadID=37724 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:873-0400 ThreadID=37724 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:879-0400 ThreadID=12420 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:885-0400 ThreadID=37724 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:891-0400 ThreadID=37724 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:897-0400 ThreadID=37724 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:904-0400 ThreadID=12420 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:911-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:917-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:924-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:930-0400 ThreadID=28436 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:937-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:943-0400 ThreadID=28436 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:950-0400 ThreadID=28436 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:957-0400 ThreadID=28436 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:963-0400 ThreadID=28436 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:973-0400 ThreadID=12420 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:980-0400 ThreadID=21024 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:988-0400 ThreadID=12420 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:51:995-0400 ThreadID=12420 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:002-0400 ThreadID=12420 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:009-0400 ThreadID=21024 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:022-0400 ThreadID=12420 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:029-0400 ThreadID=21024 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:035-0400 ThreadID=12420 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:042-0400 ThreadID=21024 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:049-0400 ThreadID=21024 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:055-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:062-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:076-0400 ThreadID=57460 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:084-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:092-0400 ThreadID=28436 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:099-0400 ThreadID=25996 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:107-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:115-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:125-0400 ThreadID=25996 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:132-0400 ThreadID=25996 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:139-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:146-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:155-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:164-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:292-0400 ThreadID=57460 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:300-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:424-0400 ThreadID=28436 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:434-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:444-0400 ThreadID=25996 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: cb610a41-d0c3-402e-9f44-9c0d80809019"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:453-0400 ThreadID=25996 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:463-0400 ThreadID=25996 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:473-0400 ThreadID=52640 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:481-0400 ThreadID=52640 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:490-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:498-0400 ThreadID=25996 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:507-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:529-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:546-0400 ThreadID=25996 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:557-0400 ThreadID=25996 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:569-0400 ThreadID=25996 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:578-0400 ThreadID=25996 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:586-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:594-0400 ThreadID=25996 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-1607bdc4-039f-443c-aacf-6d6bb7f3e784"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:601-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:609-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:618-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:802-0400 ThreadID=28436 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:810-0400 ThreadID=25996 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:818-0400 ThreadID=25996 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-1607bdc4-039f-443c-aacf-6d6bb7f3e784"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:825-0400 ThreadID=25996 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:832-0400 ThreadID=25996 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:840-0400 ThreadID=25996 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:849-0400 ThreadID=25996 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:857-0400 ThreadID=25996 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:865-0400 ThreadID=25996 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:873-0400 ThreadID=25996 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:881-0400 ThreadID=25996 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:889-0400 ThreadID=25996 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:897-0400 ThreadID=25996 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:904-0400 ThreadID=25996 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:912-0400 ThreadID=25996 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:919-0400 ThreadID=25996 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:926-0400 ThreadID=25996 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:934-0400 ThreadID=25996 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:941-0400 ThreadID=25996 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:948-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:954-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:961-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:968-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:976-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:983-0400 ThreadID=28436 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:989-0400 ThreadID=25996 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:52:997-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:005-0400 ThreadID=28436 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:011-0400 ThreadID=12420 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:017-0400 ThreadID=28436 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:024-0400 ThreadID=12420 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:030-0400 ThreadID=12420 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:036-0400 ThreadID=12420 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:043-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:049-0400 ThreadID=12420 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:056-0400 ThreadID=12420 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:062-0400 ThreadID=12420 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:53:068-0400 ThreadID=12420 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:300-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:307-0400 ThreadID=12420 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:314-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:322-0400 ThreadID=28436 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:329-0400 ThreadID=28436 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:337-0400 ThreadID=28436 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:343-0400 ThreadID=28436 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:349-0400 ThreadID=28436 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:357-0400 ThreadID=28436 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:363-0400 ThreadID=28436 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:55:369-0400 ThreadID=28436 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:17:56:628-0400 ThreadID=45236 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:318-0400 ThreadID=21024 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d8a16969-8543-4f36-834a-50014929a0fb SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:325-0400 ThreadID=21024 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:332-0400 ThreadID=21024 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:339-0400 ThreadID=21024 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:345-0400 ThreadID=21024 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:351-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:358-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:366-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:555-0400 ThreadID=16252 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:22:52:568-0400 ThreadID=21024 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:185-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:194-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:202-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:212-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:221-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:230-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:238-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:251-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:260-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:269-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:278-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:287-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:296-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:304-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:313-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:321-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:329-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:32:59:337-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:813-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:820-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:827-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:833-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:839-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:845-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:851-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:858-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:864-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:871-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:877-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:883-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:891-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:897-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:904-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:910-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:917-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T13:47:59:923-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:719-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:725-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:731-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:738-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:744-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:749-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:755-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:761-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:767-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:774-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:784-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:790-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:797-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:803-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:809-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:815-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:821-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:03:06:827-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:532-0400 ThreadID=12420 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:539-0400 ThreadID=12420 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:546-0400 ThreadID=54032 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:557-0400 ThreadID=54032 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:569-0400 ThreadID=54032 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:576-0400 ThreadID=54032 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:582-0400 ThreadID=54032 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:589-0400 ThreadID=54032 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:595-0400 ThreadID=54032 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:602-0400 ThreadID=54032 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:17:51:608-0400 ThreadID=54032 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:570-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:578-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:584-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:590-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:596-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:602-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:608-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:614-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:620-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:627-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:633-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:639-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:645-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:652-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:658-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:664-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:670-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:18:08:677-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:22:52:587-0400 ThreadID=21024 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:22:52:593-0400 ThreadID=21024 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:22:52:600-0400 ThreadID=21024 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:016-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:022-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:029-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:035-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:042-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:048-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:054-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:060-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:066-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:073-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:080-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:086-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:093-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:099-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:106-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:112-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:119-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:33:10:125-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:268-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:275-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:281-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:288-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:294-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:300-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:306-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:312-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:318-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:324-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:330-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:336-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:343-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:349-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:355-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:361-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:366-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T14:48:16:373-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:359-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:365-0400 ThreadID=70632 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:373-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:380-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:388-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:394-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:401-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:409-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:416-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:423-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:430-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:438-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:445-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:452-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:458-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:465-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:472-0400 ThreadID=70632 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:03:16:479-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:550-0400 ThreadID=70632 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:558-0400 ThreadID=66096 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:565-0400 ThreadID=21024 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:571-0400 ThreadID=21024 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:580-0400 ThreadID=12420 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:587-0400 ThreadID=12420 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:594-0400 ThreadID=12420 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=a7aef0df-ac1a-4c20-ae61-5b9bf293b0df.1779211071248 Timestamp=2026-05-19T15:17:51:601-0400 ThreadID=12420 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"