SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:653-0400 ThreadID=10448 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:665-0400 ThreadID=10448 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:670-0400 ThreadID=10448 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:676-0400 ThreadID=10448 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:681-0400 ThreadID=10448 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:687-0400 ThreadID=10448 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:693-0400 ThreadID=10448 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:699-0400 ThreadID=10448 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:706-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:712-0400 ThreadID=10448 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:718-0400 ThreadID=10448 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:725-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:733-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:739-0400 ThreadID=10448 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:746-0400 ThreadID=10448 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:753-0400 ThreadID=8040 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:760-0400 ThreadID=10448 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:768-0400 ThreadID=49320 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:776-0400 ThreadID=49320 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:783-0400 ThreadID=10448 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:791-0400 ThreadID=10448 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:798-0400 ThreadID=43460 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:804-0400 ThreadID=10448 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:811-0400 ThreadID=8040 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:818-0400 ThreadID=19772 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:826-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:833-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:843-0400 ThreadID=19772 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:853-0400 ThreadID=10448 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:860-0400 ThreadID=10448 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:867-0400 ThreadID=19772 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:875-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:882-0400 ThreadID=8040 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:888-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:895-0400 ThreadID=10448 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:904-0400 ThreadID=10448 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:912-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:921-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:929-0400 ThreadID=10448 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:936-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:943-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:951-0400 ThreadID=10448 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:959-0400 ThreadID=8040 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:968-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:976-0400 ThreadID=10448 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:988-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:50:995-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:003-0400 ThreadID=10448 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:011-0400 ThreadID=10448 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:018-0400 ThreadID=10448 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:031-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:047-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:054-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:062-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:071-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:079-0400 ThreadID=8040 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:086-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:094-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:102-0400 ThreadID=8040 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:110-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:117-0400 ThreadID=8040 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:124-0400 ThreadID=8040 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:131-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:138-0400 ThreadID=8040 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:146-0400 ThreadID=8040 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:153-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:160-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:168-0400 ThreadID=8040 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:175-0400 ThreadID=8040 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:183-0400 ThreadID=8040 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:191-0400 ThreadID=8040 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:198-0400 ThreadID=8040 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:205-0400 ThreadID=8040 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:213-0400 ThreadID=8040 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:221-0400 ThreadID=8040 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:229-0400 ThreadID=8040 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:237-0400 ThreadID=10448 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:245-0400 ThreadID=10448 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:252-0400 ThreadID=10448 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:261-0400 ThreadID=10448 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:269-0400 ThreadID=10448 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:278-0400 ThreadID=58620 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:285-0400 ThreadID=58620 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:294-0400 ThreadID=10448 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:302-0400 ThreadID=58620 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:310-0400 ThreadID=10448 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:318-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:327-0400 ThreadID=58620 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:335-0400 ThreadID=8040 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:343-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:353-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:363-0400 ThreadID=8040 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:371-0400 ThreadID=8040 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:379-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:386-0400 ThreadID=58620 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:395-0400 ThreadID=8040 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:404-0400 ThreadID=49320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:412-0400 ThreadID=8040 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:420-0400 ThreadID=10448 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:427-0400 ThreadID=49320 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:434-0400 ThreadID=10448 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:442-0400 ThreadID=10448 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:449-0400 ThreadID=10448 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:457-0400 ThreadID=49320 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:473-0400 ThreadID=10448 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:481-0400 ThreadID=10448 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:488-0400 ThreadID=49320 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:496-0400 ThreadID=49320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:503-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:511-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:525-0400 ThreadID=50776 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:533-0400 ThreadID=8040 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:541-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:550-0400 ThreadID=42492 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:568-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:578-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:587-0400 ThreadID=42492 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:595-0400 ThreadID=42492 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:602-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:611-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:618-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:629-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:684-0400 ThreadID=28600 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:693-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:872-0400 ThreadID=56964 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:883-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:892-0400 ThreadID=42492 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: d53c1ac2-a04c-4aaf-b13c-9ee6ad42410c"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:902-0400 ThreadID=42492 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:912-0400 ThreadID=42492 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:926-0400 ThreadID=47908 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:935-0400 ThreadID=47908 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:944-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:953-0400 ThreadID=42492 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:962-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:51:991-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:001-0400 ThreadID=42492 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:011-0400 ThreadID=42492 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:021-0400 ThreadID=42492 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:029-0400 ThreadID=42492 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:038-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:046-0400 ThreadID=42492 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-6705e29e-f42e-4cac-946f-d68a60b8f49a"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:054-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:063-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:073-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:258-0400 ThreadID=8040 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:269-0400 ThreadID=42492 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:281-0400 ThreadID=42492 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-6705e29e-f42e-4cac-946f-d68a60b8f49a"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:291-0400 ThreadID=42492 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:301-0400 ThreadID=42492 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:312-0400 ThreadID=42492 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:322-0400 ThreadID=42492 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:333-0400 ThreadID=42492 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:342-0400 ThreadID=42492 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:351-0400 ThreadID=42492 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:361-0400 ThreadID=42492 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:370-0400 ThreadID=42492 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:382-0400 ThreadID=42492 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:392-0400 ThreadID=42492 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:402-0400 ThreadID=42492 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:412-0400 ThreadID=42492 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:421-0400 ThreadID=42492 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:431-0400 ThreadID=42492 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:440-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:449-0400 ThreadID=42492 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:458-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:467-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:477-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:485-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:493-0400 ThreadID=42492 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:501-0400 ThreadID=50776 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:510-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:518-0400 ThreadID=50776 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:526-0400 ThreadID=10448 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:534-0400 ThreadID=50776 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:542-0400 ThreadID=10448 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:550-0400 ThreadID=10448 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:567-0400 ThreadID=10448 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:583-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:593-0400 ThreadID=10448 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:601-0400 ThreadID=10448 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:609-0400 ThreadID=10448 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:52:617-0400 ThreadID=10448 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:722-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:730-0400 ThreadID=10448 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:738-0400 ThreadID=50776 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:746-0400 ThreadID=50776 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:755-0400 ThreadID=50776 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:766-0400 ThreadID=50776 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:774-0400 ThreadID=50776 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:781-0400 ThreadID=50776 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:788-0400 ThreadID=50776 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:797-0400 ThreadID=50776 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:54:805-0400 ThreadID=50776 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:17:56:029-0400 ThreadID=71612 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:712-0400 ThreadID=49320 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:ce4e90c8-9bfc-441f-b2aa-21b7cecb07d2 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:728-0400 ThreadID=49320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:735-0400 ThreadID=49320 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:742-0400 ThreadID=49320 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:749-0400 ThreadID=49320 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:756-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:763-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:772-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:892-0400 ThreadID=54564 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:22:51:902-0400 ThreadID=49320 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:870-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:877-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:885-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:892-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:900-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:908-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:916-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:924-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:932-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:940-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:947-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:954-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:962-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:969-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:976-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:983-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:991-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:32:51:997-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:137-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:143-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:150-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:158-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:165-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:171-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:179-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:187-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:194-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:201-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:208-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:215-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:223-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:230-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:237-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:244-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:251-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T11:47:52:259-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:200-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:208-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:215-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:223-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:230-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:238-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:245-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:253-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:260-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:267-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:274-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:281-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:288-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:294-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:301-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:308-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:315-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:02:59:321-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:50:956-0400 ThreadID=10448 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:50:963-0400 ThreadID=10448 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:50:971-0400 ThreadID=6324 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:50:979-0400 ThreadID=6324 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:50:986-0400 ThreadID=6324 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:50:993-0400 ThreadID=6324 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:51:000-0400 ThreadID=6324 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:51:006-0400 ThreadID=6324 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:51:013-0400 ThreadID=6324 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:51:021-0400 ThreadID=6324 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:17:51:028-0400 ThreadID=6324 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:257-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:263-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:270-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:278-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:285-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:292-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:299-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:305-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:311-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:318-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:325-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:332-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:338-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:345-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:351-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:357-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:367-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:18:05:378-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:22:51:925-0400 ThreadID=49320 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:22:51:932-0400 ThreadID=49320 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:22:51:939-0400 ThreadID=49320 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:122-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:128-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:135-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:142-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:147-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:153-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:159-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:165-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:172-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:179-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:186-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:193-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:200-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:207-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:214-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:221-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:228-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:33:15:235-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:183-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:189-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:196-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:202-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:208-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:215-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:222-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:228-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:234-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:240-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:247-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:254-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:260-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:266-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:272-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:281-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:288-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T12:48:20:294-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:412-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:420-0400 ThreadID=48652 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:427-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:435-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:442-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:449-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:457-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:464-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:471-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:479-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:486-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:494-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:502-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:509-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:517-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:524-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:531-0400 ThreadID=48652 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:03:28:538-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:50:968-0400 ThreadID=48652 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:50:975-0400 ThreadID=49320 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:50:982-0400 ThreadID=49320 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:50:990-0400 ThreadID=43460 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:50:998-0400 ThreadID=10448 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:51:006-0400 ThreadID=10448 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:51:014-0400 ThreadID=10448 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=aadd8cd2-a04b-4415-8240-f2569495acb2.1779203870653 Timestamp=2026-05-19T13:17:51:020-0400 ThreadID=10448 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"