SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:114-0400 ThreadID=53792 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:130-0400 ThreadID=53792 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:156-0400 ThreadID=53792 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:168-0400 ThreadID=53792 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:182-0400 ThreadID=53792 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:219-0400 ThreadID=53792 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:235-0400 ThreadID=53792 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:253-0400 ThreadID=53792 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:260-0400 ThreadID=21284 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:286-0400 ThreadID=53792 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:332-0400 ThreadID=53792 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:349-0400 ThreadID=53792 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:363-0400 ThreadID=21284 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:380-0400 ThreadID=21284 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:505-0400 ThreadID=53792 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:520-0400 ThreadID=21284 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:583-0400 ThreadID=21284 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:617-0400 ThreadID=53792 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:645-0400 ThreadID=18300 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:668-0400 ThreadID=53792 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:676-0400 ThreadID=10452 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:687-0400 ThreadID=18300 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:696-0400 ThreadID=21284 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:717-0400 ThreadID=53792 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:742-0400 ThreadID=24680 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:756-0400 ThreadID=24680 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:766-0400 ThreadID=18492 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:775-0400 ThreadID=53792 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:792-0400 ThreadID=24680 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:808-0400 ThreadID=18492 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=ca720184-604a-482e-989b-563eccaf6836.1779196660114 Timestamp=2026-05-19T09:17:40:834-0400 ThreadID=53792 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"