SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:905-0400 ThreadID=72624 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:919-0400 ThreadID=72624 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:924-0400 ThreadID=72624 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:930-0400 ThreadID=72624 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:936-0400 ThreadID=72624 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:942-0400 ThreadID=72624 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:948-0400 ThreadID=72624 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:954-0400 ThreadID=72624 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:961-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:966-0400 ThreadID=72624 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:972-0400 ThreadID=72624 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:979-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:985-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:991-0400 ThreadID=72624 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:03:998-0400 ThreadID=72624 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:005-0400 ThreadID=70416 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:011-0400 ThreadID=72624 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:018-0400 ThreadID=11388 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:024-0400 ThreadID=11388 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:031-0400 ThreadID=72624 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:037-0400 ThreadID=45076 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:043-0400 ThreadID=72624 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:050-0400 ThreadID=70416 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:057-0400 ThreadID=72624 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:064-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:071-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:079-0400 ThreadID=72624 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:088-0400 ThreadID=72624 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:096-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:103-0400 ThreadID=61012 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:109-0400 ThreadID=70416 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:118-0400 ThreadID=72624 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:125-0400 ThreadID=72624 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:132-0400 ThreadID=61012 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:139-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:146-0400 ThreadID=72624 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:159-0400 ThreadID=61012 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:166-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:172-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:179-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:186-0400 ThreadID=72624 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:195-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:202-0400 ThreadID=70416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:209-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:216-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:222-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:229-0400 ThreadID=72624 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:237-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:255-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:279-0400 ThreadID=72624 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:287-0400 ThreadID=72624 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:294-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:301-0400 ThreadID=72624 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:308-0400 ThreadID=70416 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:315-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:322-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:330-0400 ThreadID=70416 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:337-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:344-0400 ThreadID=70416 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:351-0400 ThreadID=70416 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:358-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:365-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:371-0400 ThreadID=70416 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:378-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:385-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:392-0400 ThreadID=70416 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:399-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:407-0400 ThreadID=70416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:413-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:420-0400 ThreadID=70416 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:427-0400 ThreadID=70416 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:433-0400 ThreadID=70416 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:440-0400 ThreadID=70416 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:446-0400 ThreadID=70416 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:453-0400 ThreadID=70416 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:460-0400 ThreadID=70416 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:466-0400 ThreadID=72624 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:472-0400 ThreadID=72624 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:479-0400 ThreadID=72624 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:486-0400 ThreadID=72624 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:492-0400 ThreadID=72624 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:499-0400 ThreadID=50612 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:505-0400 ThreadID=50612 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:511-0400 ThreadID=72624 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:518-0400 ThreadID=72624 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:524-0400 ThreadID=50612 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:531-0400 ThreadID=50612 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:537-0400 ThreadID=50612 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:543-0400 ThreadID=70416 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:550-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:557-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:563-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:570-0400 ThreadID=70416 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:576-0400 ThreadID=70416 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:583-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:590-0400 ThreadID=70416 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:597-0400 ThreadID=70416 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:604-0400 ThreadID=72624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:612-0400 ThreadID=11388 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:620-0400 ThreadID=72624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:627-0400 ThreadID=72624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:635-0400 ThreadID=72624 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:642-0400 ThreadID=11388 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:649-0400 ThreadID=72624 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:657-0400 ThreadID=11388 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:664-0400 ThreadID=72624 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:671-0400 ThreadID=11388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:678-0400 ThreadID=11388 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:686-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:694-0400 ThreadID=70416 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:701-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:718-0400 ThreadID=7980 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:727-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:737-0400 ThreadID=70416 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:747-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:757-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:767-0400 ThreadID=70416 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:776-0400 ThreadID=70416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:787-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:797-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:806-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:816-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:958-0400 ThreadID=39432 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:04:968-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:149-0400 ThreadID=7980 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:159-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:168-0400 ThreadID=70416 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: b9b14f5e-903e-4bbc-a324-b9a85487d957"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:177-0400 ThreadID=70416 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:186-0400 ThreadID=70416 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:195-0400 ThreadID=66272 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:204-0400 ThreadID=66272 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:213-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:221-0400 ThreadID=70416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:230-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:248-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:264-0400 ThreadID=70416 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:273-0400 ThreadID=70416 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:281-0400 ThreadID=70416 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:289-0400 ThreadID=70416 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:297-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:304-0400 ThreadID=70416 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-082def07-7fd8-41db-8de5-7443f1fd69d9"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:311-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:318-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:328-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:526-0400 ThreadID=7980 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:534-0400 ThreadID=70416 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:542-0400 ThreadID=70416 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-082def07-7fd8-41db-8de5-7443f1fd69d9"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:550-0400 ThreadID=70416 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:557-0400 ThreadID=70416 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:565-0400 ThreadID=70416 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:573-0400 ThreadID=70416 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:583-0400 ThreadID=70416 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:591-0400 ThreadID=70416 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:600-0400 ThreadID=70416 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:608-0400 ThreadID=70416 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:616-0400 ThreadID=70416 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:624-0400 ThreadID=70416 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:631-0400 ThreadID=70416 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:639-0400 ThreadID=70416 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:647-0400 ThreadID=70416 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:655-0400 ThreadID=70416 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:662-0400 ThreadID=70416 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:669-0400 ThreadID=70416 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:676-0400 ThreadID=70416 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:684-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:690-0400 ThreadID=71756 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:697-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:704-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:710-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:718-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:725-0400 ThreadID=71756 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:732-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:739-0400 ThreadID=71756 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:748-0400 ThreadID=72624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:755-0400 ThreadID=72624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:763-0400 ThreadID=72624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:771-0400 ThreadID=72624 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:779-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:786-0400 ThreadID=72624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:794-0400 ThreadID=72624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:800-0400 ThreadID=72624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:05:806-0400 ThreadID=72624 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:07:970-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:07:978-0400 ThreadID=72624 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:07:986-0400 ThreadID=71756 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:07:995-0400 ThreadID=71756 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:003-0400 ThreadID=71756 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:010-0400 ThreadID=71756 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:016-0400 ThreadID=71756 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:025-0400 ThreadID=71756 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:032-0400 ThreadID=71756 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:039-0400 ThreadID=71756 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:08:046-0400 ThreadID=71756 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:54:09:309-0400 ThreadID=58672 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:04:983-0400 ThreadID=11388 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:be9a778d-4320-4097-a876-1ae9fcbed79d SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:04:990-0400 ThreadID=11388 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:04:998-0400 ThreadID=11388 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:005-0400 ThreadID=11388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:012-0400 ThreadID=11388 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:020-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:028-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:038-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:234-0400 ThreadID=58096 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T21:59:05:244-0400 ThreadID=11388 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:279-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:287-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:296-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:305-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:314-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:322-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:330-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:340-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:349-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:358-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:367-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:375-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:384-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:392-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:400-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:408-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:416-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:09:08:424-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:275-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:282-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:289-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:296-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:302-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:308-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:315-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:322-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:328-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:335-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:341-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:348-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:354-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:361-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:367-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:373-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:379-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:24:16:386-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:458-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:465-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:473-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:481-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:488-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:495-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:502-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:509-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:517-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:526-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:535-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:543-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:551-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:558-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:567-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:574-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:582-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:39:22:591-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:203-0400 ThreadID=72624 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:210-0400 ThreadID=72624 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:218-0400 ThreadID=69916 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:227-0400 ThreadID=69916 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:234-0400 ThreadID=69916 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:241-0400 ThreadID=69916 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:248-0400 ThreadID=69916 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:256-0400 ThreadID=69916 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:262-0400 ThreadID=69916 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:268-0400 ThreadID=69916 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:04:274-0400 ThreadID=69916 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:007-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:014-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:021-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:028-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:036-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:045-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:055-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:065-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:073-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:082-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:090-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:100-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:107-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:115-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:123-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:130-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:137-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:54:24:145-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:59:05:251-0400 ThreadID=11388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:59:05:258-0400 ThreadID=11388 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T22:59:05:265-0400 ThreadID=11388 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:841-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:849-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:856-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:864-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:871-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:879-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:888-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:897-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:905-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:914-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:922-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:931-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:939-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:948-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:956-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:966-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:973-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:09:32:984-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:40:970-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:40:979-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:40:988-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:40:996-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:003-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:010-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:018-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:026-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:033-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:041-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:048-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:055-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:062-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:068-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:075-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:081-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:087-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:24:41:093-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:738-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:745-0400 ThreadID=68324 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:752-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:759-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:767-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:773-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:780-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:787-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:794-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:801-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:808-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:817-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:823-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:831-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:838-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:845-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:853-0400 ThreadID=68324 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:39:43:860-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:236-0400 ThreadID=68324 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:243-0400 ThreadID=45076 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:251-0400 ThreadID=11388 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:258-0400 ThreadID=11388 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:265-0400 ThreadID=72624 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:272-0400 ThreadID=72624 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:279-0400 ThreadID=72624 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=348f1bd7-73a4-4a55-8239-91ab70241d7f.1779155643905 Timestamp=2026-05-18T23:54:04:287-0400 ThreadID=72624 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"