SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:400-0400 ThreadID=69488 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:413-0400 ThreadID=69488 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:419-0400 ThreadID=69488 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:424-0400 ThreadID=69488 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:428-0400 ThreadID=69488 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID=" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:436-0400 ThreadID=69488 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:442-0400 ThreadID=69488 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:448-0400 ThreadID=69488 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:455-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:461-0400 ThreadID=69488 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:468-0400 ThreadID=69488 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:474-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:481-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:493-0400 ThreadID=69488 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:501-0400 ThreadID=69488 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:507-0400 ThreadID=70340 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:514-0400 ThreadID=69488 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:521-0400 ThreadID=34308 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:529-0400 ThreadID=34308 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:538-0400 ThreadID=69488 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:544-0400 ThreadID=46068 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:552-0400 ThreadID=69488 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:559-0400 ThreadID=70340 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:566-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:573-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:580-0400 ThreadID=62656 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:588-0400 ThreadID=69488 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:595-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:603-0400 ThreadID=62656 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:609-0400 ThreadID=69488 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:617-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:624-0400 ThreadID=62656 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:632-0400 ThreadID=70340 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:639-0400 ThreadID=69488 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:647-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:655-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:662-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:677-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:685-0400 ThreadID=69488 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:691-0400 ThreadID=70340 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:700-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:707-0400 ThreadID=69488 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:715-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:723-0400 ThreadID=69488 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:732-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:739-0400 ThreadID=69488 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:746-0400 ThreadID=69488 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:765-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:779-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:787-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:795-0400 ThreadID=69488 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:804-0400 ThreadID=69488 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:811-0400 ThreadID=69488 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:821-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:829-0400 ThreadID=70340 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:838-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:846-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:860-0400 ThreadID=70340 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:869-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:876-0400 ThreadID=70340 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:884-0400 ThreadID=70340 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:891-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:899-0400 ThreadID=70340 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:907-0400 ThreadID=70340 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:916-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:924-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:932-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:940-0400 ThreadID=70340 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:948-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:956-0400 ThreadID=70340 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:963-0400 ThreadID=70340 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:972-0400 ThreadID=70340 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:980-0400 ThreadID=70340 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:989-0400 ThreadID=70340 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:03:996-0400 ThreadID=70340 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:005-0400 ThreadID=70340 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:012-0400 ThreadID=69488 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:020-0400 ThreadID=69488 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:026-0400 ThreadID=69488 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:035-0400 ThreadID=69488 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:041-0400 ThreadID=69488 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:049-0400 ThreadID=67904 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:056-0400 ThreadID=67904 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:063-0400 ThreadID=69488 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:071-0400 ThreadID=69488 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:077-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:084-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:091-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:099-0400 ThreadID=70340 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:107-0400 ThreadID=67904 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:113-0400 ThreadID=67904 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:121-0400 ThreadID=70340 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:128-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:135-0400 ThreadID=67904 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:142-0400 ThreadID=70340 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:150-0400 ThreadID=70340 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:158-0400 ThreadID=70340 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:167-0400 ThreadID=69488 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:174-0400 ThreadID=34308 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:182-0400 ThreadID=69488 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:189-0400 ThreadID=69488 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:196-0400 ThreadID=69488 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:204-0400 ThreadID=34308 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:219-0400 ThreadID=69488 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:226-0400 ThreadID=34308 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:235-0400 ThreadID=69488 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:242-0400 ThreadID=34308 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:251-0400 ThreadID=34308 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:257-0400 ThreadID=70340 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:267-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:283-0400 ThreadID=62096 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:290-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:300-0400 ThreadID=70340 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:308-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:316-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:326-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:335-0400 ThreadID=70340 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:343-0400 ThreadID=70340 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:352-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:360-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:369-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:378-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:531-0400 ThreadID=62096 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:540-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:549-0400 ThreadID=34308 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:6b43ad83-1fa5-4b83-89c4-38f893ac9072 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:559-0400 ThreadID=34308 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:568-0400 ThreadID=34308 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:577-0400 ThreadID=34308 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:586-0400 ThreadID=34308 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:594-0400 ThreadID=34308 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:603-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:611-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:621-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:666-0400 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:675-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:684-0400 ThreadID=70340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: f449b38c-d3a5-4525-abe8-23a28f8bba30" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:693-0400 ThreadID=70340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:702-0400 ThreadID=70340 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:712-0400 ThreadID=28480 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:729-0400 ThreadID=28480 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:738-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:747-0400 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:756-0400 ThreadID=70340 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:765-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:778-0400 ThreadID=34308 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:786-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:795-0400 ThreadID=70340 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:805-0400 ThreadID=70340 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:813-0400 ThreadID=70340 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:822-0400 ThreadID=70340 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:830-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:839-0400 ThreadID=70340 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-9b9944eb-6be8-4fe0-b4db-966638ee03da" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:847-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:857-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:04:866-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:038-0400 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:046-0400 ThreadID=70340 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:055-0400 ThreadID=70340 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-9b9944eb-6be8-4fe0-b4db-966638ee03da" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:062-0400 ThreadID=70340 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:071-0400 ThreadID=70340 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:079-0400 ThreadID=70340 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:088-0400 ThreadID=70340 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:097-0400 ThreadID=70340 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:107-0400 ThreadID=70340 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:117-0400 ThreadID=70340 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:126-0400 ThreadID=70340 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:135-0400 ThreadID=70340 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:143-0400 ThreadID=70340 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:153-0400 ThreadID=70340 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:162-0400 ThreadID=70340 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:171-0400 ThreadID=70340 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:179-0400 ThreadID=70340 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:187-0400 ThreadID=70340 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:196-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:204-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:212-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:221-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:229-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:237-0400 ThreadID=70340 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:244-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:254-0400 ThreadID=70340 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:262-0400 ThreadID=51356 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:270-0400 ThreadID=69488 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:278-0400 ThreadID=51356 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:287-0400 ThreadID=51356 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:294-0400 ThreadID=69488 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:303-0400 ThreadID=69488 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:311-0400 ThreadID=69488 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:320-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:328-0400 ThreadID=69488 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:338-0400 ThreadID=69488 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:347-0400 ThreadID=69488 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:05:355-0400 ThreadID=69488 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:456-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:463-0400 ThreadID=69488 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:474-0400 ThreadID=51356 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:482-0400 ThreadID=51356 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:489-0400 ThreadID=51356 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:496-0400 ThreadID=51356 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:503-0400 ThreadID=51356 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:510-0400 ThreadID=51356 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:517-0400 ThreadID=51356 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:525-0400 ThreadID=51356 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:07:532-0400 ThreadID=51356 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T19:54:08:823-0400 ThreadID=69448 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:693-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:700-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:708-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:715-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:722-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:729-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:737-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:744-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:752-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:760-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:771-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:779-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:786-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:793-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:800-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:809-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:815-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:09:12:823-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:259-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:266-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:273-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:281-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:288-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:295-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:303-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:310-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:317-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:325-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:333-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:341-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:348-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:355-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:362-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:369-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:377-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:24:18:384-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:921-0400 ThreadID=69488 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:928-0400 ThreadID=69488 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:937-0400 ThreadID=69120 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:945-0400 ThreadID=69120 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:953-0400 ThreadID=69120 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:960-0400 ThreadID=69120 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:967-0400 ThreadID=69120 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:974-0400 ThreadID=69120 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:982-0400 ThreadID=69120 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:990-0400 ThreadID=69120 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:35:20:997-0400 ThreadID=69120 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:277-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:284-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:291-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:297-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:304-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:311-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:318-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:325-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:331-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:338-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:345-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:352-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:358-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:365-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:372-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:378-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:385-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:39:20:391-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:04:795-0400 ThreadID=34308 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:04:801-0400 ThreadID=34308 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:04:807-0400 ThreadID=34308 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:858-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:864-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:871-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:877-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:884-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:891-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:898-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:905-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:912-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:918-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:925-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:933-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:940-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:950-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:958-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:966-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:973-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T20:54:25:980-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:333-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:340-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:347-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:354-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:361-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:368-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:375-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:382-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:388-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:396-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:403-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:411-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:419-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:428-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:436-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:443-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:450-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:09:28:457-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:378-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:385-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:392-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:398-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:405-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:411-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:417-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:424-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:430-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:438-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:445-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:452-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:458-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:465-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:473-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:479-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:488-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:24:31:495-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:104-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:111-0400 ThreadID=54164 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:118-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:125-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:132-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:138-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:146-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:153-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:159-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:166-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:172-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:180-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:187-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:194-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:200-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:207-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:214-0400 ThreadID=54164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:39:39:221-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:637-0400 ThreadID=54164 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:645-0400 ThreadID=46068 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:652-0400 ThreadID=34308 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:659-0400 ThreadID=34308 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:667-0400 ThreadID=69488 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:673-0400 ThreadID=69488 Component=ngl-lib_NglIngestManager Description="Shutdown : Ingest manager shutdown." SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:680-0400 ThreadID=69488 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked" SessionID=6c112117-88dc-4fdc-a62f-2f4f6982cd3c.1779148443400 Timestamp=2026-05-18T21:54:03:688-0400 ThreadID=69488 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"