SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:570-0400 ThreadID=40424 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:583-0400 ThreadID=40424 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:587-0400 ThreadID=40424 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:592-0400 ThreadID=40424 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:598-0400 ThreadID=40424 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID=" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:604-0400 ThreadID=40424 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:609-0400 ThreadID=40424 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:615-0400 ThreadID=40424 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:621-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:627-0400 ThreadID=40424 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:633-0400 ThreadID=40424 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:639-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:645-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:651-0400 ThreadID=40424 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:658-0400 ThreadID=40424 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:665-0400 ThreadID=55688 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:671-0400 ThreadID=40424 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:677-0400 ThreadID=53152 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:683-0400 ThreadID=53152 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:690-0400 ThreadID=40424 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:697-0400 ThreadID=52152 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:703-0400 ThreadID=40424 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:709-0400 ThreadID=55688 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:716-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:722-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:729-0400 ThreadID=55720 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:736-0400 ThreadID=40424 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:743-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:750-0400 ThreadID=55720 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:757-0400 ThreadID=40424 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:765-0400 ThreadID=40424 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:772-0400 ThreadID=55720 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:781-0400 ThreadID=55688 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:789-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:798-0400 ThreadID=40424 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:806-0400 ThreadID=40424 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:814-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:822-0400 ThreadID=40424 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:838-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:848-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:855-0400 ThreadID=40424 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:863-0400 ThreadID=40424 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:870-0400 ThreadID=55688 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:878-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:885-0400 ThreadID=40424 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:893-0400 ThreadID=40424 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:900-0400 ThreadID=40424 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:907-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:915-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:922-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:933-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:949-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:956-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:965-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:973-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:981-0400 ThreadID=55688 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:989-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:02:996-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:004-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:011-0400 ThreadID=55688 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:018-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:025-0400 ThreadID=55688 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:033-0400 ThreadID=55688 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:039-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:048-0400 ThreadID=55688 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:055-0400 ThreadID=55688 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:063-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:070-0400 ThreadID=55688 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:078-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:085-0400 ThreadID=55688 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:093-0400 ThreadID=55688 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:100-0400 ThreadID=55688 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:107-0400 ThreadID=55688 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:114-0400 ThreadID=55688 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:121-0400 ThreadID=55688 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:127-0400 ThreadID=55688 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:134-0400 ThreadID=40424 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:140-0400 ThreadID=40424 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:147-0400 ThreadID=40424 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:154-0400 ThreadID=40424 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:161-0400 ThreadID=40424 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:168-0400 ThreadID=55868 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:175-0400 ThreadID=55868 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:182-0400 ThreadID=40424 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:191-0400 ThreadID=55868 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:197-0400 ThreadID=55868 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:205-0400 ThreadID=55688 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:212-0400 ThreadID=40424 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:219-0400 ThreadID=55868 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:226-0400 ThreadID=55688 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:234-0400 ThreadID=55688 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:243-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:251-0400 ThreadID=55688 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:258-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:266-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:273-0400 ThreadID=55688 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:282-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:289-0400 ThreadID=53152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:296-0400 ThreadID=40424 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:303-0400 ThreadID=53152 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:310-0400 ThreadID=40424 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:317-0400 ThreadID=40424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:324-0400 ThreadID=40424 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:331-0400 ThreadID=53152 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:347-0400 ThreadID=40424 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:354-0400 ThreadID=53152 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:361-0400 ThreadID=53152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:368-0400 ThreadID=40424 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:375-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:382-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:389-0400 ThreadID=55724 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:396-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:404-0400 ThreadID=55732 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:413-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:422-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:430-0400 ThreadID=55732 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:437-0400 ThreadID=55732 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:446-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:454-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:462-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:472-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:565-0400 ThreadID=55688 Component=ngl-lib_OSUtil Description=": Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:644-0400 ThreadID=49356 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:653-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:738-0400 ThreadID=49356 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:751-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:762-0400 ThreadID=55732 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 2cc92a44-fcba-4b24-b237-c4e908718cad" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:771-0400 ThreadID=55732 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:783-0400 ThreadID=55732 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:804-0400 ThreadID=57224 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:820-0400 ThreadID=57224 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:831-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:844-0400 ThreadID=55732 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:857-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:895-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:906-0400 ThreadID=55732 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:916-0400 ThreadID=55732 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:927-0400 ThreadID=55732 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:936-0400 ThreadID=55732 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:944-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:952-0400 ThreadID=55732 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-0858fd1d-ea65-4c23-805a-2af2a02a6f7b" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:959-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:967-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:03:977-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:222-0400 ThreadID=55688 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:231-0400 ThreadID=55732 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:239-0400 ThreadID=55732 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-0858fd1d-ea65-4c23-805a-2af2a02a6f7b" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:247-0400 ThreadID=55732 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:256-0400 ThreadID=55732 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:264-0400 ThreadID=55732 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:273-0400 ThreadID=55732 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:281-0400 ThreadID=55732 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:289-0400 ThreadID=55732 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:297-0400 ThreadID=55732 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:306-0400 ThreadID=55732 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:314-0400 ThreadID=55732 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:323-0400 ThreadID=55732 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:331-0400 ThreadID=55732 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:339-0400 ThreadID=55732 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:347-0400 ThreadID=55732 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:355-0400 ThreadID=55732 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:363-0400 ThreadID=55732 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:370-0400 ThreadID=55732 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:378-0400 ThreadID=55732 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:385-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:391-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:399-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetAMTData: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:406-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:413-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:419-0400 ThreadID=55688 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: " SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:426-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:433-0400 ThreadID=55688 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:439-0400 ThreadID=40424 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:446-0400 ThreadID=55688 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:452-0400 ThreadID=40424 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:458-0400 ThreadID=40424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:465-0400 ThreadID=40424 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:472-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:478-0400 ThreadID=40424 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:484-0400 ThreadID=40424 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:491-0400 ThreadID=40424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:04:498-0400 ThreadID=40424 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:628-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:636-0400 ThreadID=40424 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:645-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:655-0400 ThreadID=55688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:662-0400 ThreadID=55688 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:669-0400 ThreadID=55688 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:677-0400 ThreadID=55688 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:685-0400 ThreadID=55688 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:692-0400 ThreadID=55688 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:700-0400 ThreadID=55688 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:06:707-0400 ThreadID=55688 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:54:07:922-0400 ThreadID=18584 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:675-0400 ThreadID=53152 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:d3ff4810-56ef-4669-ad37-219157ce4052 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:682-0400 ThreadID=53152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:689-0400 ThreadID=53152 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:696-0400 ThreadID=53152 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:703-0400 ThreadID=53152 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:709-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:716-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:725-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:942-0400 ThreadID=54972 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T16:59:03:952-0400 ThreadID=53152 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:708-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:716-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:724-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:731-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:739-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:747-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:755-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:762-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:770-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:778-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:785-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:793-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:800-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:808-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:815-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:822-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:829-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:09:09:836-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:669-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:676-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:684-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:692-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:700-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:707-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:715-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:722-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:728-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:735-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:742-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:748-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:755-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:762-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:768-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:775-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:781-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:24:10:788-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:412-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:419-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:427-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:435-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:442-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:450-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:457-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:464-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:474-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:486-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:498-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:507-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:515-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:522-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:530-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:536-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:543-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:39:16:551-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:877-0400 ThreadID=40424 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:885-0400 ThreadID=40424 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:894-0400 ThreadID=32688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:904-0400 ThreadID=32688 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:914-0400 ThreadID=32688 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:924-0400 ThreadID=32688 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:932-0400 ThreadID=32688 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:940-0400 ThreadID=32688 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:947-0400 ThreadID=32688 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:954-0400 ThreadID=32688 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:02:961-0400 ThreadID=32688 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:877-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:884-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:893-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:900-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:908-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:916-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:924-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:931-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:938-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:945-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:952-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:959-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:966-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:973-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:979-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:986-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:993-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:54:19:999-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:59:03:968-0400 ThreadID=53152 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:59:03:976-0400 ThreadID=53152 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T17:59:03:984-0400 ThreadID=53152 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:522-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:531-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:539-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:548-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:555-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:562-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:569-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:576-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:583-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:589-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:597-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:604-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:611-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:619-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:628-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:635-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:642-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:09:24:649-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:835-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:841-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:848-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:854-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:861-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:867-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:874-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:880-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:886-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:893-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:899-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:906-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:912-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:918-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:924-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:931-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:937-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:24:30:944-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:625-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:631-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:637-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:644-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:650-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:657-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:663-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:669-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:675-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:682-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:688-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:694-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:700-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:706-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:713-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:719-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:725-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:39:33:732-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:766-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:773-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:780-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:786-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:793-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:799-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:805-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:812-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:819-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:826-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:833-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:840-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:846-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:853-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:859-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:865-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:872-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T18:54:36:878-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:860-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:871-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:880-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:889-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:898-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:909-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:918-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:929-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:938-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:950-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:957-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:964-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:972-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:980-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:988-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:44:994-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:45:002-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:09:45:009-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:566-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:572-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:579-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:585-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:592-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:598-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:604-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:611-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:617-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:624-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:631-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:639-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:646-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:652-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:659-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:666-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:673-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:24:53:680-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:230-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:237-0400 ThreadID=51092 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:245-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:253-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:261-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:269-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:276-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:283-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:289-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:298-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:304-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:311-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:318-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:324-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:332-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:338-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:345-0400 ThreadID=51092 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:39:56:351-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:112-0400 ThreadID=51092 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:123-0400 ThreadID=52152 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:134-0400 ThreadID=53152 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:141-0400 ThreadID=53152 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:149-0400 ThreadID=40424 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:156-0400 ThreadID=40424 Component=ngl-lib_NglIngestManager Description="Shutdown : Ingest manager shutdown." SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:163-0400 ThreadID=40424 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked" SessionID=93b3511c-cdb2-4cbb-8fa3-0113ff695c25.1779137642570 Timestamp=2026-05-18T19:54:03:175-0400 ThreadID=40424 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"