SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:701-0400 ThreadID=33948 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:713-0400 ThreadID=33948 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:718-0400 ThreadID=33948 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:723-0400 ThreadID=33948 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:727-0400 ThreadID=33948 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:733-0400 ThreadID=33948 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:740-0400 ThreadID=33948 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:745-0400 ThreadID=33948 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:751-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:757-0400 ThreadID=33948 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:762-0400 ThreadID=33948 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:768-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:774-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:779-0400 ThreadID=33948 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:785-0400 ThreadID=33948 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:791-0400 ThreadID=20424 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:798-0400 ThreadID=33948 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:804-0400 ThreadID=49108 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:809-0400 ThreadID=49108 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:816-0400 ThreadID=33948 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:821-0400 ThreadID=27252 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:828-0400 ThreadID=33948 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:834-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:841-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:847-0400 ThreadID=33948 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:853-0400 ThreadID=50736 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:859-0400 ThreadID=20424 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:866-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:873-0400 ThreadID=33948 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:880-0400 ThreadID=33948 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:887-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:894-0400 ThreadID=50736 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:900-0400 ThreadID=33948 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:907-0400 ThreadID=33948 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:913-0400 ThreadID=50736 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:919-0400 ThreadID=20424 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:926-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:932-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:939-0400 ThreadID=33948 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:946-0400 ThreadID=33948 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:953-0400 ThreadID=33948 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:960-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:967-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:975-0400 ThreadID=33948 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:988-0400 ThreadID=33948 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:01:995-0400 ThreadID=33948 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:003-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:011-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:018-0400 ThreadID=20424 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:026-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:035-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:042-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:050-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:067-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:082-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:090-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:096-0400 ThreadID=20424 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:103-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:110-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:117-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:128-0400 ThreadID=20424 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:135-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:142-0400 ThreadID=20424 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:150-0400 ThreadID=20424 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:160-0400 ThreadID=20424 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:168-0400 ThreadID=20424 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:177-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:184-0400 ThreadID=20424 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:193-0400 ThreadID=20424 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:201-0400 ThreadID=20424 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:210-0400 ThreadID=20424 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:217-0400 ThreadID=20424 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:225-0400 ThreadID=20424 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:233-0400 ThreadID=20424 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:240-0400 ThreadID=20424 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:248-0400 ThreadID=20424 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:256-0400 ThreadID=33948 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:263-0400 ThreadID=33948 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:271-0400 ThreadID=33948 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:278-0400 ThreadID=33948 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:285-0400 ThreadID=33948 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:291-0400 ThreadID=5468 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:298-0400 ThreadID=5468 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:305-0400 ThreadID=33948 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:312-0400 ThreadID=33948 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:318-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:325-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:332-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:339-0400 ThreadID=20424 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:346-0400 ThreadID=5468 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:353-0400 ThreadID=5468 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:361-0400 ThreadID=5468 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:367-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:374-0400 ThreadID=20424 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:381-0400 ThreadID=20424 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:389-0400 ThreadID=33948 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:396-0400 ThreadID=49108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:403-0400 ThreadID=20424 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:410-0400 ThreadID=49108 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:417-0400 ThreadID=33948 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:424-0400 ThreadID=33948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:432-0400 ThreadID=20424 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:439-0400 ThreadID=33948 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:446-0400 ThreadID=49108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:460-0400 ThreadID=33948 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:466-0400 ThreadID=49108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:472-0400 ThreadID=49108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:479-0400 ThreadID=33948 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:486-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:492-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:500-0400 ThreadID=10880 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:513-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:521-0400 ThreadID=20424 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:529-0400 ThreadID=36164 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:537-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:545-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:553-0400 ThreadID=36164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:560-0400 ThreadID=36164 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:567-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:574-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:581-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:590-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:734-0400 ThreadID=20424 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:743-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:885-0400 ThreadID=10880 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:895-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:903-0400 ThreadID=36164 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 8aed6eb2-ec38-4592-8f11-01a44130ebc5"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:911-0400 ThreadID=36164 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:919-0400 ThreadID=36164 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:928-0400 ThreadID=38216 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:943-0400 ThreadID=38216 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:952-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:959-0400 ThreadID=36164 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:967-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:986-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:02:995-0400 ThreadID=36164 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:003-0400 ThreadID=36164 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:012-0400 ThreadID=36164 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:020-0400 ThreadID=36164 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:028-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:035-0400 ThreadID=36164 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-be6fa399-899a-441f-a0bf-2e4d30e4371e"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:043-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:050-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:060-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:261-0400 ThreadID=10880 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:270-0400 ThreadID=36164 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:279-0400 ThreadID=36164 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-be6fa399-899a-441f-a0bf-2e4d30e4371e"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:287-0400 ThreadID=36164 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:296-0400 ThreadID=36164 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:304-0400 ThreadID=36164 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:313-0400 ThreadID=36164 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:322-0400 ThreadID=36164 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:330-0400 ThreadID=36164 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:338-0400 ThreadID=36164 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:349-0400 ThreadID=36164 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:358-0400 ThreadID=36164 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:366-0400 ThreadID=36164 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:374-0400 ThreadID=36164 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:383-0400 ThreadID=36164 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:390-0400 ThreadID=36164 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:398-0400 ThreadID=36164 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:405-0400 ThreadID=36164 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:412-0400 ThreadID=36164 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:419-0400 ThreadID=36164 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:426-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:432-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:439-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:446-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:452-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:458-0400 ThreadID=10880 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:464-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:471-0400 ThreadID=10880 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:477-0400 ThreadID=33948 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:484-0400 ThreadID=10880 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:491-0400 ThreadID=33948 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:497-0400 ThreadID=33948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:504-0400 ThreadID=33948 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:511-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:518-0400 ThreadID=33948 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:524-0400 ThreadID=33948 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:531-0400 ThreadID=33948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:03:536-0400 ThreadID=33948 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:753-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:759-0400 ThreadID=33948 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:767-0400 ThreadID=10880 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:774-0400 ThreadID=10880 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:781-0400 ThreadID=10880 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:787-0400 ThreadID=10880 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:794-0400 ThreadID=10880 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:800-0400 ThreadID=10880 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:806-0400 ThreadID=10880 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:812-0400 ThreadID=10880 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:05:818-0400 ThreadID=10880 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:54:07:012-0400 ThreadID=37708 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:763-0400 ThreadID=49108 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:9b9f4274-329d-4d36-83c0-379c4e9033fd SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:770-0400 ThreadID=49108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:778-0400 ThreadID=49108 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:784-0400 ThreadID=49108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:790-0400 ThreadID=49108 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:796-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:803-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:02:812-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:03:018-0400 ThreadID=25480 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T13:59:03:026-0400 ThreadID=49108 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:457-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:466-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:474-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:483-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:491-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:499-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:508-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:516-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:524-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:533-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:541-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:550-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:557-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:565-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:572-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:580-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:587-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:09:09:594-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:605-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:611-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:618-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:626-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:633-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:639-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:645-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:651-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:657-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:664-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:671-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:677-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:683-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:689-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:695-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:701-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:707-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:24:10:714-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:906-0400 ThreadID=33948 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:913-0400 ThreadID=33948 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:921-0400 ThreadID=52348 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:930-0400 ThreadID=52348 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:937-0400 ThreadID=52348 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:944-0400 ThreadID=52348 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:951-0400 ThreadID=52348 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:958-0400 ThreadID=52348 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:965-0400 ThreadID=52348 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:972-0400 ThreadID=52348 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:35:20:982-0400 ThreadID=52348 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:731-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:738-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:745-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:752-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:759-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:765-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:772-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:778-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:784-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:791-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:798-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:805-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:811-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:818-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:824-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:830-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:838-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:39:14:844-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:194-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:202-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:209-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:218-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:226-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:233-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:244-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:255-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:264-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:272-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:280-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:289-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:299-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:308-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:316-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:323-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:331-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:54:21:338-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:59:03:048-0400 ThreadID=49108 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:59:03:055-0400 ThreadID=49108 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T14:59:03:062-0400 ThreadID=49108 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:594-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:600-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:608-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:615-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:622-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:629-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:636-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:643-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:650-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:658-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:665-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:672-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:679-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:686-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:693-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:700-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:707-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:09:22:714-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:120-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:126-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:133-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:139-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:146-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:153-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:159-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:166-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:172-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:180-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:187-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:195-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:206-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:217-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:225-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:233-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:240-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:24:29:248-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:745-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:752-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:759-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:765-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:772-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:778-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:784-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:790-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:797-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:804-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:811-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:818-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:824-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:831-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:838-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:845-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:851-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:39:36:858-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:348-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:354-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:361-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:367-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:374-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:380-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:386-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:392-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:398-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:406-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:412-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:419-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:426-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:433-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:439-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:445-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:451-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T15:54:38:457-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:031-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:037-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:044-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:051-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:057-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:064-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:070-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:077-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:084-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:091-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:097-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:105-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:111-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:118-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:124-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:130-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:137-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:09:43:143-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:048-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:055-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:062-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:069-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:075-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:082-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:089-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:096-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:102-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:109-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:115-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:122-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:128-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:134-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:140-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:146-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:152-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:24:51:158-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:881-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:888-0400 ThreadID=46068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:895-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:903-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:910-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:917-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:924-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:931-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:938-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:946-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:953-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:960-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:967-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:974-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:981-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:988-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:52:995-0400 ThreadID=46068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:39:53:001-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:319-0400 ThreadID=46068 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:326-0400 ThreadID=27252 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:333-0400 ThreadID=49108 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:340-0400 ThreadID=49108 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:347-0400 ThreadID=33948 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:354-0400 ThreadID=33948 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:361-0400 ThreadID=33948 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=ab8cdfc3-ee07-4cb5-b82b-3199bb2dc768.1779126841701 Timestamp=2026-05-18T16:54:02:369-0400 ThreadID=33948 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"