SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:709-0400 ThreadID=38596 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:723-0400 ThreadID=38596 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:731-0400 ThreadID=38596 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:743-0400 ThreadID=38596 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:754-0400 ThreadID=38596 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:765-0400 ThreadID=38596 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:778-0400 ThreadID=38596 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:792-0400 ThreadID=38596 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:803-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:821-0400 ThreadID=38596 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:829-0400 ThreadID=38596 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:837-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:846-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:853-0400 ThreadID=38596 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:861-0400 ThreadID=38596 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:868-0400 ThreadID=7948 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:884-0400 ThreadID=7948 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:894-0400 ThreadID=38596 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:902-0400 ThreadID=31752 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:911-0400 ThreadID=38596 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:918-0400 ThreadID=24984 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:928-0400 ThreadID=31752 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:936-0400 ThreadID=38596 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:944-0400 ThreadID=7948 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:951-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:958-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:965-0400 ThreadID=2412 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:972-0400 ThreadID=38596 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:979-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:986-0400 ThreadID=2412 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:00:993-0400 ThreadID=38596 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:001-0400 ThreadID=38596 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:009-0400 ThreadID=2412 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:016-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:023-0400 ThreadID=38596 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:031-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:037-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:044-0400 ThreadID=7948 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:050-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:057-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:064-0400 ThreadID=38596 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:072-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:080-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:087-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:094-0400 ThreadID=38596 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:101-0400 ThreadID=38596 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:119-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:127-0400 ThreadID=38596 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:135-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:142-0400 ThreadID=7948 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:150-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:158-0400 ThreadID=38596 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:166-0400 ThreadID=38596 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:174-0400 ThreadID=38596 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:182-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:189-0400 ThreadID=7948 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:196-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:204-0400 ThreadID=7948 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:211-0400 ThreadID=7948 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:219-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:227-0400 ThreadID=7948 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:235-0400 ThreadID=7948 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:243-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:250-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:258-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:266-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:276-0400 ThreadID=7948 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:285-0400 ThreadID=7948 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:292-0400 ThreadID=7948 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:300-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:307-0400 ThreadID=7948 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:314-0400 ThreadID=7948 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:321-0400 ThreadID=7948 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:331-0400 ThreadID=7948 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:338-0400 ThreadID=7948 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:345-0400 ThreadID=7948 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:352-0400 ThreadID=38596 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:360-0400 ThreadID=38596 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:367-0400 ThreadID=38596 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:375-0400 ThreadID=38596 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:383-0400 ThreadID=38596 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:392-0400 ThreadID=38420 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:399-0400 ThreadID=38420 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:406-0400 ThreadID=38596 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:414-0400 ThreadID=38420 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:421-0400 ThreadID=38420 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:428-0400 ThreadID=7948 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:437-0400 ThreadID=38596 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:444-0400 ThreadID=38420 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:450-0400 ThreadID=7948 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:459-0400 ThreadID=7948 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:467-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:475-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:482-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:491-0400 ThreadID=7948 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:500-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:508-0400 ThreadID=7948 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:518-0400 ThreadID=31752 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:531-0400 ThreadID=38596 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:539-0400 ThreadID=31752 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:551-0400 ThreadID=38596 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:559-0400 ThreadID=38596 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:567-0400 ThreadID=38596 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:575-0400 ThreadID=31752 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:590-0400 ThreadID=38596 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:598-0400 ThreadID=38596 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:604-0400 ThreadID=31752 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:611-0400 ThreadID=31752 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:618-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:624-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:632-0400 ThreadID=7948 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:639-0400 ThreadID=26660 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:646-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:654-0400 ThreadID=13048 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:662-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:673-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:680-0400 ThreadID=13048 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:688-0400 ThreadID=13048 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:695-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:702-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:710-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:720-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:856-0400 ThreadID=26660 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:01:865-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:020-0400 ThreadID=26660 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:029-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:038-0400 ThreadID=13048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 1a75732e-8c7b-4d78-b801-91008109117f"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:047-0400 ThreadID=13048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:055-0400 ThreadID=13048 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:069-0400 ThreadID=20736 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:083-0400 ThreadID=20736 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:093-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:103-0400 ThreadID=13048 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:114-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:151-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:166-0400 ThreadID=13048 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:185-0400 ThreadID=13048 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:198-0400 ThreadID=13048 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:210-0400 ThreadID=13048 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:219-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:228-0400 ThreadID=13048 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-2492b1a8-82ec-4c95-b99b-d1278b1e35fa"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:237-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:245-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:255-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:454-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:463-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:471-0400 ThreadID=13048 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-2492b1a8-82ec-4c95-b99b-d1278b1e35fa"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:478-0400 ThreadID=13048 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:487-0400 ThreadID=13048 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:496-0400 ThreadID=13048 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:505-0400 ThreadID=13048 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:514-0400 ThreadID=13048 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:527-0400 ThreadID=13048 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:536-0400 ThreadID=13048 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:544-0400 ThreadID=13048 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:551-0400 ThreadID=13048 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:558-0400 ThreadID=13048 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:566-0400 ThreadID=13048 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:573-0400 ThreadID=13048 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:581-0400 ThreadID=13048 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:588-0400 ThreadID=13048 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:595-0400 ThreadID=13048 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:601-0400 ThreadID=13048 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:608-0400 ThreadID=13048 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:614-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:621-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:627-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:634-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:639-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:646-0400 ThreadID=37148 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:651-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:658-0400 ThreadID=37148 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:664-0400 ThreadID=38596 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:669-0400 ThreadID=37148 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:676-0400 ThreadID=38596 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:682-0400 ThreadID=38596 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:688-0400 ThreadID=38596 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:694-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:701-0400 ThreadID=38596 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:707-0400 ThreadID=38596 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:713-0400 ThreadID=38596 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:02:719-0400 ThreadID=38596 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:757-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:763-0400 ThreadID=38596 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:771-0400 ThreadID=37148 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:778-0400 ThreadID=37148 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:786-0400 ThreadID=37148 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:793-0400 ThreadID=37148 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:801-0400 ThreadID=37148 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:808-0400 ThreadID=37148 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:816-0400 ThreadID=37148 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:824-0400 ThreadID=37148 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:04:832-0400 ThreadID=37148 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:189-0400 ThreadID=36604 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:198-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:206-0400 ThreadID=36604 Component=ngl-lib_NglCommonLib Description="ImsCachedAccessToken - Cached access token fetch status: IMSConnectorStatus:0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:214-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:221-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:228-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:235-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:242-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:252-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:450-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:458-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:467-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:474-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:481-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:489-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:496-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:505-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:572-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:581-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:594-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:602-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:610-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:618-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:627-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:637-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:737-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:746-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:757-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:765-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:773-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:781-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:790-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:800-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:853-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:864-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:878-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:888-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:897-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:905-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:913-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:924-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:982-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:06:992-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:005-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:014-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:022-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:031-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:040-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:050-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:109-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:118-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:128-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:136-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:144-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:152-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:160-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:170-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:212-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:221-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:232-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:240-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:248-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:256-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:264-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:275-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:331-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:340-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:353-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:361-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:370-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:378-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:387-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:398-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:460-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:470-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:482-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:490-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:499-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:507-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:516-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:529-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:581-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:591-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:604-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:612-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:621-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:629-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:636-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:647-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:701-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:710-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:722-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:730-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:739-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:746-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:755-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:765-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:839-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:849-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:863-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:873-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:882-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:891-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:901-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:912-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:974-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:983-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:07:995-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:004-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:012-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:022-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:031-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:041-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:095-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:104-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:116-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:125-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:133-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:141-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:149-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:158-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:212-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:221-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:233-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:242-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:251-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:259-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:267-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:278-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:333-0400 ThreadID=13048 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:343-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:354-0400 ThreadID=36604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:363-0400 ThreadID=36604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:371-0400 ThreadID=36604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:379-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:389-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:400-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-ulecs.adobe.io/ulecs/v1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:460-0400 ThreadID=37148 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:54:08:469-0400 ThreadID=36604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:883-0400 ThreadID=31752 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:e6334e1a-9c14-4619-88e7-7b7b72fb4674 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:891-0400 ThreadID=31752 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:900-0400 ThreadID=31752 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:908-0400 ThreadID=31752 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:916-0400 ThreadID=31752 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:924-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:931-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:01:941-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:02:139-0400 ThreadID=37088 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T09:59:02:147-0400 ThreadID=31752 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:852-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:863-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:873-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:884-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:900-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:914-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:927-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:939-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:949-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:959-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:967-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:975-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:984-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:992-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:07:999-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:08:007-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:08:017-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:09:08:025-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:246-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:253-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:260-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:268-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:275-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:281-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:289-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:297-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:305-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:314-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:322-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:329-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:336-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:343-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:350-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:357-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:365-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:24:11:372-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:249-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:255-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:262-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:268-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:274-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:280-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:286-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:293-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:299-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:306-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:311-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:318-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:324-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:330-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:336-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:343-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:349-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:39:15:355-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:00:959-0400 ThreadID=38596 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:00:978-0400 ThreadID=38596 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:00:987-0400 ThreadID=23212 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:00:996-0400 ThreadID=23212 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:005-0400 ThreadID=23212 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:013-0400 ThreadID=23212 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:020-0400 ThreadID=23212 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:026-0400 ThreadID=23212 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:032-0400 ThreadID=23212 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:039-0400 ThreadID=23212 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:01:045-0400 ThreadID=23212 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:386-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:392-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:400-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:406-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:417-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:424-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:431-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:438-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:446-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:453-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:460-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:467-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:473-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:483-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:490-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:496-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:503-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:54:15:509-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:59:02:159-0400 ThreadID=31752 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:59:02:165-0400 ThreadID=31752 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T10:59:02:172-0400 ThreadID=31752 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:334-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:341-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:350-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:358-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:365-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:373-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:380-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:387-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:393-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:401-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:408-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:415-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:422-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:429-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:435-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:442-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:449-0400 ThreadID=1304 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:09:20:456-0400 ThreadID=1304 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=3cd8bc1f-6f7d-4edf-834f-8984d2470e07.1779112440709 Timestamp=2026-05-18T11:24:23:623-0400 ThreadID=1304 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"