SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:348-0400 ThreadID=16008 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:356-0400 ThreadID=16008 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:360-0400 ThreadID=16008 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:365-0400 ThreadID=16008 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:370-0400 ThreadID=16008 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:376-0400 ThreadID=16008 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:382-0400 ThreadID=16008 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:388-0400 ThreadID=16008 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:394-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:403-0400 ThreadID=16008 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:409-0400 ThreadID=16008 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:414-0400 ThreadID=16008 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:420-0400 ThreadID=16008 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:425-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:432-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:438-0400 ThreadID=1312 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:444-0400 ThreadID=16008 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:449-0400 ThreadID=16008 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:455-0400 ThreadID=22820 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:462-0400 ThreadID=34604 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:469-0400 ThreadID=34604 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:477-0400 ThreadID=1312 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:486-0400 ThreadID=16008 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:494-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:501-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:508-0400 ThreadID=26680 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:515-0400 ThreadID=16008 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:522-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:529-0400 ThreadID=26680 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:536-0400 ThreadID=16008 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:542-0400 ThreadID=16008 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:548-0400 ThreadID=1312 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:555-0400 ThreadID=26680 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:561-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:568-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:574-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:581-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:588-0400 ThreadID=16008 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:594-0400 ThreadID=16008 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:601-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:607-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:613-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:620-0400 ThreadID=16008 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:626-0400 ThreadID=16008 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:633-0400 ThreadID=16008 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:640-0400 ThreadID=1312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:646-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:653-0400 ThreadID=16008 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:659-0400 ThreadID=16008 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:667-0400 ThreadID=16008 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:674-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:680-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:688-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:695-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:702-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:709-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:715-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:722-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:729-0400 ThreadID=1312 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:736-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:743-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:750-0400 ThreadID=1312 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:756-0400 ThreadID=1312 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:763-0400 ThreadID=1312 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:769-0400 ThreadID=1312 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:776-0400 ThreadID=1312 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:791-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:797-0400 ThreadID=1312 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:806-0400 ThreadID=1312 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:812-0400 ThreadID=1312 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:818-0400 ThreadID=1312 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:824-0400 ThreadID=1312 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:830-0400 ThreadID=1312 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:837-0400 ThreadID=1312 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:844-0400 ThreadID=1312 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:851-0400 ThreadID=1312 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:857-0400 ThreadID=16008 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:863-0400 ThreadID=16008 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:869-0400 ThreadID=16008 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:875-0400 ThreadID=16008 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:882-0400 ThreadID=16008 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:888-0400 ThreadID=18552 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:894-0400 ThreadID=18552 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:900-0400 ThreadID=16008 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:907-0400 ThreadID=18552 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:912-0400 ThreadID=18552 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:918-0400 ThreadID=1312 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:925-0400 ThreadID=16008 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:931-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:937-0400 ThreadID=1312 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:943-0400 ThreadID=1312 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:949-0400 ThreadID=1312 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:955-0400 ThreadID=18552 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:962-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:968-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:975-0400 ThreadID=34604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:981-0400 ThreadID=1312 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:988-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:53:994-0400 ThreadID=34604 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:000-0400 ThreadID=16008 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:007-0400 ThreadID=16008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:013-0400 ThreadID=16008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:019-0400 ThreadID=16008 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:026-0400 ThreadID=34604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:032-0400 ThreadID=16008 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:039-0400 ThreadID=16008 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:046-0400 ThreadID=34604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:053-0400 ThreadID=34604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:059-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:066-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:073-0400 ThreadID=19164 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:081-0400 ThreadID=1312 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:088-0400 ThreadID=1812 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:095-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:104-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:112-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:120-0400 ThreadID=1812 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:128-0400 ThreadID=1812 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:136-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:144-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:151-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:160-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:290-0400 ThreadID=34008 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:299-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:772-0400 ThreadID=19164 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:781-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:790-0400 ThreadID=1812 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: c1c32edd-f068-4f97-8a4d-35a7bac64169"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:799-0400 ThreadID=1812 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:807-0400 ThreadID=1812 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:816-0400 ThreadID=17076 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:825-0400 ThreadID=17076 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:834-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:842-0400 ThreadID=1812 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:850-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:869-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:878-0400 ThreadID=1812 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:887-0400 ThreadID=1812 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:896-0400 ThreadID=1812 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:903-0400 ThreadID=1812 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:911-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:919-0400 ThreadID=1812 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-3b4e3eb3-7f90-445a-8ecd-c6bddf092146"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:926-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:933-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:54:943-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:121-0400 ThreadID=34008 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:129-0400 ThreadID=1812 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:136-0400 ThreadID=1812 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-3b4e3eb3-7f90-445a-8ecd-c6bddf092146"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:145-0400 ThreadID=1812 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:152-0400 ThreadID=1812 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:160-0400 ThreadID=1812 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:169-0400 ThreadID=1812 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:176-0400 ThreadID=1812 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:184-0400 ThreadID=1812 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:194-0400 ThreadID=1812 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:201-0400 ThreadID=1812 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:209-0400 ThreadID=1812 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:217-0400 ThreadID=1812 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:225-0400 ThreadID=1812 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:232-0400 ThreadID=1812 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:240-0400 ThreadID=1812 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:247-0400 ThreadID=1812 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:255-0400 ThreadID=1812 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:261-0400 ThreadID=1812 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:268-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:274-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:280-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:287-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:293-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:299-0400 ThreadID=34008 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:305-0400 ThreadID=1812 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:311-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:318-0400 ThreadID=34008 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:324-0400 ThreadID=16008 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:330-0400 ThreadID=34008 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:336-0400 ThreadID=16008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:343-0400 ThreadID=16008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:349-0400 ThreadID=16008 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:356-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:364-0400 ThreadID=16008 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:370-0400 ThreadID=16008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:377-0400 ThreadID=16008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:55:382-0400 ThreadID=16008 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:31:58:683-0400 ThreadID=21204 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:763-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:770-0400 ThreadID=16008 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:790-0400 ThreadID=36952 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:801-0400 ThreadID=36952 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:812-0400 ThreadID=36952 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:820-0400 ThreadID=36952 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:831-0400 ThreadID=36952 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:839-0400 ThreadID=36952 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:847-0400 ThreadID=36952 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:854-0400 ThreadID=36952 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:34:50:861-0400 ThreadID=36952 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:322-0400 ThreadID=34604 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:c3d1eeda-afa6-406c-ade6-3e188bc6bf79 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:329-0400 ThreadID=34604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:337-0400 ThreadID=34604 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:344-0400 ThreadID=34604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:350-0400 ThreadID=34604 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:357-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:364-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:374-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:572-0400 ThreadID=36952 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:36:54:580-0400 ThreadID=34604 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:179-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:186-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:193-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:200-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:208-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:215-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:222-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:229-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:237-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:245-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:253-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:261-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:268-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:275-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:283-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:289-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:296-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:46:54:303-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:362-0400 ThreadID=16008 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:369-0400 ThreadID=16008 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:376-0400 ThreadID=35864 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:383-0400 ThreadID=35864 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:390-0400 ThreadID=35864 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:396-0400 ThreadID=35864 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:402-0400 ThreadID=35864 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:408-0400 ThreadID=35864 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:414-0400 ThreadID=35864 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:420-0400 ThreadID=35864 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T08:54:00:426-0400 ThreadID=35864 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:332-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:338-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:345-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:352-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:358-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:365-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:371-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:378-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:384-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:391-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:397-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:404-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:411-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:417-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:423-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:428-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:435-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:01:54:442-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:561-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:566-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:573-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:578-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:584-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:590-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:595-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:601-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:607-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:613-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:619-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:625-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:631-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:638-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:644-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:650-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:656-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:16:57:661-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:398-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:404-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:411-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:418-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:425-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:432-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:438-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:444-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:451-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:458-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:463-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:470-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:476-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:482-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:489-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:496-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:502-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:32:00:509-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:36:54:599-0400 ThreadID=34604 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:36:54:607-0400 ThreadID=34604 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:36:54:615-0400 ThreadID=34604 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:703-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:709-0400 ThreadID=25068 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:715-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:722-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:728-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:735-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:741-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:748-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:754-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:762-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:768-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:774-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:781-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:787-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:794-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:800-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:807-0400 ThreadID=25068 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:47:09:813-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:380-0400 ThreadID=25068 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:390-0400 ThreadID=22820 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:397-0400 ThreadID=34604 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:404-0400 ThreadID=34604 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:413-0400 ThreadID=16008 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:420-0400 ThreadID=16008 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:427-0400 ThreadID=16008 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=6f6f65d6-399e-4d99-a155-c52e80f1d7d6.1779107513348 Timestamp=2026-05-18T09:54:00:434-0400 ThreadID=16008 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"