SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:145-0400 ThreadID=4628 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:157-0400 ThreadID=4628 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:161-0400 ThreadID=4628 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:166-0400 ThreadID=4628 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:171-0400 ThreadID=4628 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:177-0400 ThreadID=4628 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_dc1, AppID=AcrobatDC1, AppVersion=26.1.21563.8, NglRunMode=0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:182-0400 ThreadID=4628 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1778723485000.0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:187-0400 ThreadID=4628 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:193-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:198-0400 ThreadID=4628 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:203-0400 ThreadID=4628 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:209-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:221-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:226-0400 ThreadID=4628 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:233-0400 ThreadID=4628 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:238-0400 ThreadID=60508 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:244-0400 ThreadID=4628 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:250-0400 ThreadID=41268 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:256-0400 ThreadID=41268 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:261-0400 ThreadID=4628 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:267-0400 ThreadID=59560 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:273-0400 ThreadID=4628 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:280-0400 ThreadID=60508 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:286-0400 ThreadID=4628 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:293-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:300-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:307-0400 ThreadID=4628 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:313-0400 ThreadID=21076 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:320-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:327-0400 ThreadID=4628 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:333-0400 ThreadID=21076 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:340-0400 ThreadID=60508 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment TRUE as its a virtual env."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:346-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:352-0400 ThreadID=21076 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:359-0400 ThreadID=4628 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.70"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:365-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:371-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:378-0400 ThreadID=4628 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.70, IE: IE-11.1882.26100.0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:385-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:392-0400 ThreadID=4628 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:399-0400 ThreadID=4628 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: WebView2:148.0.3967.70"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:406-0400 ThreadID=4628 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:413-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:420-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:427-0400 ThreadID=4628 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:434-0400 ThreadID=4628 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:440-0400 ThreadID=4628 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:446-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:453-0400 ThreadID=60508 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:460-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:467-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:473-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:480-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:495-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:509-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:516-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:522-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:529-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:535-0400 ThreadID=60508 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:541-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:550-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:557-0400 ThreadID=60508 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:564-0400 ThreadID=60508 Component=ngl-lib_InMemoryStorage Description="SetASNP  Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:570-0400 ThreadID=60508 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:577-0400 ThreadID=60508 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: 0443d034-e8db-4487-af59-8ac3cc41e9ad"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:584-0400 ThreadID=60508 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:591-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:599-0400 ThreadID=60508 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:606-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:615-0400 ThreadID=60508 Component=ngl-lib_DataStorage Description="HandleGetFromStorageForAsnp: Get from FS failed with status: 8, falling back to legacy storage to fetch"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:624-0400 ThreadID=60508 Component=ngl-lib_DataStorage Description="GetFromUserCredMgrStorage error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:632-0400 ThreadID=60508 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:639-0400 ThreadID=60508 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:647-0400 ThreadID=60508 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:655-0400 ThreadID=60508 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 87840000 "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:663-0400 ThreadID=60508 Component=ngl-lib_NglController Description="SetCommitmentFromNglProfile: Setting CommitmentType: YEAR"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:673-0400 ThreadID=4628 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:680-0400 ThreadID=4628 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:689-0400 ThreadID=4628 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:698-0400 ThreadID=4628 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:706-0400 ThreadID=4628 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:713-0400 ThreadID=24140 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:720-0400 ThreadID=24140 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:728-0400 ThreadID=4628 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:735-0400 ThreadID=24140 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:742-0400 ThreadID=24140 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:750-0400 ThreadID=24140 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:757-0400 ThreadID=4628 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:764-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:771-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:777-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:783-0400 ThreadID=60508 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Virtual | VDI: 0 "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:789-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:795-0400 ThreadID=60508 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:802-0400 ThreadID=60508 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:808-0400 ThreadID=60508 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:814-0400 ThreadID=60508 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:820-0400 ThreadID=4628 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:827-0400 ThreadID=41268 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:834-0400 ThreadID=4628 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:840-0400 ThreadID=4628 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:849-0400 ThreadID=4628 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:856-0400 ThreadID=41268 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:871-0400 ThreadID=4628 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:878-0400 ThreadID=41268 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:884-0400 ThreadID=4628 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=en_US"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:891-0400 ThreadID=41268 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:897-0400 ThreadID=41268 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:904-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:910-0400 ThreadID=60508 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroTray.exe"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:917-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:924-0400 ThreadID=56156 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:938-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:946-0400 ThreadID=60508 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:954-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:962-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:971-0400 ThreadID=60508 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:979-0400 ThreadID=60508 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:986-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:53:59:994-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:002-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:011-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:146-0400 ThreadID=32444 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:154-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:272-0400 ThreadID=38832 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:282-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:290-0400 ThreadID=60508 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: ngl_acrobat_dc1 | ScopeId: openid,AdobeID | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: aab265fa-ba7e-4e27-b19b-529a03678277"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:298-0400 ThreadID=60508 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:307-0400 ThreadID=60508 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:317-0400 ThreadID=2636 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:333-0400 ThreadID=2636 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:341-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:349-0400 ThreadID=60508 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:356-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:383-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:392-0400 ThreadID=60508 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:402-0400 ThreadID=60508 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:411-0400 ThreadID=60508 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:419-0400 ThreadID=60508 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:427-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:435-0400 ThreadID=60508 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-0ad6a6f0-779d-40da-a5c7-66430637e698"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:441-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:448-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:457-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/desktops/access_profile/v3"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:646-0400 ThreadID=32444 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 304"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:656-0400 ThreadID=60508 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:667-0400 ThreadID=60508 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-0ad6a6f0-779d-40da-a5c7-66430637e698"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:676-0400 ThreadID=60508 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:685-0400 ThreadID=60508 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204/304 in http request"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:694-0400 ThreadID=60508 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:704-0400 ThreadID=60508 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:713-0400 ThreadID=60508 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:721-0400 ThreadID=60508 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:731-0400 ThreadID=60508 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:741-0400 ThreadID=60508 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:750-0400 ThreadID=60508 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 2 type 4 status 110 sequence initial)"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:761-0400 ThreadID=60508 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:770-0400 ThreadID=60508 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:780-0400 ThreadID=60508 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:789-0400 ThreadID=60508 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=3f89dec419d2c8b6c6c2b354a329a915a5cec1c1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:798-0400 ThreadID=60508 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:806-0400 ThreadID=60508 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:813-0400 ThreadID=60508 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:821-0400 ThreadID=60508 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:829-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:837-0400 ThreadID=32444 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:844-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:851-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:858-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:865-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:871-0400 ThreadID=32444 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:877-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:884-0400 ThreadID=32444 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 15"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:891-0400 ThreadID=4628 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:898-0400 ThreadID=4628 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:904-0400 ThreadID=4628 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:910-0400 ThreadID=4628 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:917-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:923-0400 ThreadID=4628 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:930-0400 ThreadID=4628 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:936-0400 ThreadID=4628 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:00:942-0400 ThreadID=4628 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:207-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:214-0400 ThreadID=4628 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:221-0400 ThreadID=32444 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:229-0400 ThreadID=32444 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:236-0400 ThreadID=32444 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:242-0400 ThreadID=32444 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:248-0400 ThreadID=32444 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:255-0400 ThreadID=32444 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:262-0400 ThreadID=32444 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:268-0400 ThreadID=32444 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:03:274-0400 ThreadID=32444 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:54:04:451-0400 ThreadID=24516 Component=ngl-lib_NglController Description="PostLogFile: Too many log files combined all versions of the app, discarding old 1 files before uploading"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:174-0400 ThreadID=41268 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:94f6278c-286f-4c32-b197-b00220a22958 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:182-0400 ThreadID=41268 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:189-0400 ThreadID=41268 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:196-0400 ThreadID=41268 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:204-0400 ThreadID=41268 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:210-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:217-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:226-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:423-0400 ThreadID=17152 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T04:59:00:432-0400 ThreadID=41268 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:378-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:386-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:395-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:404-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:411-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:419-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:427-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:435-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:443-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:452-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:460-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:469-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:476-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:485-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:492-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:499-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:506-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:09:01:513-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:560-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:566-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:572-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:579-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:585-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:591-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:598-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:604-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:610-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:617-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:623-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:628-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:635-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:641-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:647-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:653-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:659-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:24:08:665-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:950-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:957-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:966-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:973-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:980-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:987-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:13:995-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:002-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:009-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:016-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:023-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:030-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:037-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:044-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:051-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:058-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:066-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:39:14:072-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:389-0400 ThreadID=4628 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: ngl_acrobat_dc1 clientScope: openid,AdobeID data?: yes workflow?: no forceRefresh:no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:396-0400 ThreadID=4628 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 4 api: 2 data?: yes workflow?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:409-0400 ThreadID=45628 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:416-0400 ThreadID=45628 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:423-0400 ThreadID=45628 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:430-0400 ThreadID=45628 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:437-0400 ThreadID=45628 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:444-0400 ThreadID=45628 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 4 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:451-0400 ThreadID=45628 Component=ngl-lib_NglController Description="NotifyData: request id: 4 api: 2"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:458-0400 ThreadID=45628 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 recieved"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:53:59:464-0400 ThreadID=45628 Component=ngl-lib_NglController Description="GetImsAccessToken: request 4 returned status 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:786-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:794-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:802-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:809-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:816-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:824-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:832-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:840-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:846-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:854-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:861-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:868-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:875-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:882-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:890-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:897-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:906-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:54:16:913-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:59:00:439-0400 ThreadID=41268 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:59:00:446-0400 ThreadID=41268 Component=ngl-lib_NglIngestPersistenceHelper Description="ReadPersistedIngestDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T05:59:00:453-0400 ThreadID=41268 Component=ngl-lib_NglIngestPersistenceHelper Description="ShouldRetryPersistedEvents: status: 8"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:651-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:657-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:664-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:672-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:679-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:685-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:692-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:699-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:705-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:712-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:718-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:725-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:731-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:737-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:744-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:750-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:756-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:09:22:763-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:421-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:429-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:436-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:444-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:451-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:458-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:465-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:471-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:480-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:488-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:496-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:504-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:511-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:518-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:525-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:532-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:539-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:24:30:546-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:537-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:543-0400 ThreadID=60924 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:550-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:558-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:564-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:570-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:576-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:583-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:589-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:595-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:602-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:609-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:615-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:622-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:628-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:634-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:640-0400 ThreadID=60924 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:39:36:646-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:410-0400 ThreadID=60924 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:417-0400 ThreadID=59560 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:423-0400 ThreadID=41268 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:430-0400 ThreadID=41268 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:437-0400 ThreadID=4628 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:444-0400 ThreadID=4628 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:450-0400 ThreadID=4628 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=7ebd7574-f46c-464f-bb4a-e71f0a2b9ca3.1779094439145 Timestamp=2026-05-18T06:53:59:457-0400 ThreadID=4628 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"