App starting at 5/3/2026 6:50:35 AM from C:\WINDOWS\system32. OS: 26100.1.amd64fre.ge_release.240331-1435, Build #: 26200. Is Dev Mode = False Is PPE Mode = False Package version = 102.2602.23002.0 OS version = 10.0.26200.0 Is VM = False Is Msft Internal = False ClientId = 6fa9163b-80d2-4ead-ba0e-21395edd4bbb LocalDeviceId = D5D6DE1E-633C-CBDB-7625-3C7C3F292281 DeviceId = 00180010857AB4A0 IsOneAuthEnabled = True OneAuthVersion = 8.2.1 ===================================================================== 2026-05-03T10:50:35 Info: Persisted Store path: \Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\datastore.bin 2026-05-03T10:50:35 Info: FetchFlightSettingsAsync started with ForceFetch., FlightConfigurationFetchForce, AdditionalProperties: [ApiCaller, FlightDataModel] [EcsIPBasedCountryCode, CA] [EcsIsUsePreviousSettingsIfECSFail, False] [EventGroup, Flight] 2026-05-03T10:50:35 Info: FetchFlightSettingsAsync: user's IP based country code is CA 2026-05-03T10:50:35 Info: CreateECSClientConnectionAsync started with params: forceFetchFromEcs True, caller: FlightDataModel 2026-05-03T10:50:35 Info: FlightManager ResetDesktopClientSDK forceReset: True, onAppExit: False, caller FlightDataModel 2026-05-03T10:50:35 Info: EcsDesktopClient Before Deleting ECS Cache: 2026-05-03T10:50:35 Info: EcsDesktopClient Deleting ECS Cache: Ecs.dat 2026-05-03T10:50:35 Info: EcsDesktopClient Deleting ECS Cache: exception Le processus ne peut pas accéder au fichier 'Ecs.dat', car il est en cours d'utilisation par un autre processus. à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) à System.IO.FileInfo.Delete() à MicrosoftSecurityModel.Experimentation.DesktopFlightClient.DeleteCacheFile() 2026-05-03T10:50:35 Info: DesktopFlightClientTelemetryHost EventName CacheLoadFailed; CacheFailureReason Offline storage creation failed CacheExceptionMessage Le processus ne peut pas accéder au fichier '\Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\ECSCache\Ecs.dat', car il est en cours d'utilisation par un autre processus. 2026-05-03T10:50:35 Error: EcsDesktopClient InitializeClient Le processus ne peut pas accéder au fichier '\Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\ECSCache\Ecs.dat', car il est en cours d'utilisation par un autre processus. à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) à System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) à System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) à EcsClient.FileBackedEcsResponseStore.OpenFile() à EcsClient.FileBackedEcsResponseStore..ctor(String backingFilePath, UInt32 maximumCachedUserConfigs, IEcsTelemetryHost telemetryHost, Action`2 writeToFile, ITerminationEvents terminationEvents) à EcsClient.Client..ctor(ClientConfig config) à MicrosoftSecurityModel.Experimentation.DesktopFlightClient.InitializeClientAsync() 2026-05-03T10:50:35 Info: [Theming] Application theme set to dark., ApplicationThemeChanged, AdditionalProperties: [StartupTheme, dark] [EventGroup, EventGroupForTheming] 2026-05-03T10:50:36 Info: Application activation kind = Launch. 2026-05-03T10:50:36 Info: Application argument passed - -AutoSso 2026-05-03T10:50:36 Info: App called with silentSSO parameter., AppCalledWithSilentSso, AdditionalProperties: [EventGroup, ApplicationActivity] 2026-05-03T10:50:36 Info: LogOxpdInstallationStatus: [EventGroup, Oxpd];[ApiCaller, LogDefaultAppTelemetry];[XpdInstallationStatus, Success];[XpdInstallationTimeStamp, 04/21/2023 22:10:15];[XpdInstallationStatusValue, 0];[XpdInstallationPackageVersion, ];[XpdInstallationInstallType, ];[OfficeAudience, Production];[OfficeChannel, CC];[OfficeTenantIDResult, 1];[OfficeTenantID, ];[OfficeProductReleaseIds, O365HomePremRetail] 2026-05-03T10:50:36 Info: Telemetry NetworkAvailable: True 2026-05-03T10:50:36 Info: Networking data model starting: Network State Availability = True 2026-05-03T10:50:36 Info: Our app's startup task state is Enabled. 2026-05-03T10:50:36 Info: OneAuth: Error: [OneAuth:0003:Error:8drb8:32156e33] Property name 'WAM_perf' is not allowed 2026-05-03T10:50:36 Info: FetchCountryCodeAsync received country code for IP as CA. 2026-05-03T10:50:36 Info: FetchFlightSettingsAsync: user's IP based country code is CA 2026-05-03T10:50:36 Info: FetchFlightSettingsAsync started with ForceFetch., FlightConfigurationFetchForce, AdditionalProperties: [ApiCaller, ForceFetchFlightSettingsAsync] [EcsIPBasedCountryCode, CA] [EcsIsUsePreviousSettingsIfECSFail, False] [EventGroup, Flight] 2026-05-03T10:50:36 Info: CreateECSClientConnectionAsync started with params: forceFetchFromEcs True, caller: ForceFetchFlightSettingsAsync 2026-05-03T10:50:36 Info: FlightManager ResetDesktopClientSDK forceReset: True, onAppExit: False, caller ForceFetchFlightSettingsAsync 2026-05-03T10:50:36 Info: EcsDesktopClient Dispose 2026-05-03T10:50:36 Info: EcsDesktopClient Before Deleting ECS Cache: 2026-05-03T10:50:36 Info: EcsDesktopClient Deleting ECS Cache: Ecs.dat 2026-05-03T10:50:36 Info: EcsDesktopClient Deleting ECS Cache: exception Le processus ne peut pas accéder au fichier 'Ecs.dat', car il est en cours d'utilisation par un autre processus. à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) à System.IO.FileInfo.Delete() à MicrosoftSecurityModel.Experimentation.DesktopFlightClient.DeleteCacheFile() 2026-05-03T10:50:36 Info: DesktopFlightClientTelemetryHost EventName CacheLoadFailed; CacheFailureReason Offline storage creation failed CacheExceptionMessage Le processus ne peut pas accéder au fichier '\Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\ECSCache\Ecs.dat', car il est en cours d'utilisation par un autre processus. 2026-05-03T10:50:36 Error: EcsDesktopClient InitializeClient Le processus ne peut pas accéder au fichier '\Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\ECSCache\Ecs.dat', car il est en cours d'utilisation par un autre processus. à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) à System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) à System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) à EcsClient.FileBackedEcsResponseStore.OpenFile() à EcsClient.FileBackedEcsResponseStore..ctor(String backingFilePath, UInt32 maximumCachedUserConfigs, IEcsTelemetryHost telemetryHost, Action`2 writeToFile, ITerminationEvents terminationEvents) à EcsClient.Client..ctor(ClientConfig config) à MicrosoftSecurityModel.Experimentation.DesktopFlightClient.InitializeClientAsync() 2026-05-03T10:50:36 Info: OneAuth: Error: [OneAuth:0005:Error:90n17:32156e33] HTTP 401 should not be handled here 2026-05-03T10:50:36 Info: OneAuth: Error: [OneAuth:0005:Error:835v1:32156e33] (Code:2002) Access denied for the resource. 2026-05-03T10:50:36 Info: OneAuth: Error: [OneAuth:0005:Error:90n17:32156e33] HTTP 401 should not be handled here 2026-05-03T10:50:36 Info: OneAuth: Error: [OneAuth:0005:Error:835v4:32156e33] (Code:2002) Access denied for the resource. 2026-05-03T10:50:36 Info: OneAuth AuthProvider, DiscoverAccountsCallback, isCompleted: False result: {"IsCompleted":false,"DiscoveryStatus":1,"Account":{}}. 2026-05-03T10:50:36 Info: OneAuth AuthProvider, DiscoverAccountsCallback, isCompleted: True result: {"IsCompleted":true,"DiscoveryStatus":0,"Account":null}. 2026-05-03T10:50:36 Info: OneAuth AuthProvider, DiscoverAccountsAsync completed. 2026-05-03T10:51:06 Error: FlightManager WaitUntilEcsDesktopClientHasConfig: ECS client configFetch timedout. 2026-05-03T10:51:06 Info: FlightManager CreateECSClientConnection:Ecs Client creation success. 2026-05-03T10:51:06 Info: MethodTimeSpan completed for : ECS_CreateECSClientConnection is 30777 2026-05-03T10:51:06 Error: FetchFlightSettingsAsync: did not receive configuration from ECS. EcsAudience = GA, EcsOfficeAudience: Production, ecsId= ,ecsExpId= , etag = , userAccountCountry= CA, locale= fr, ipBasedCountry= CA, ClientId= 6fa9163b-80d2-4ead-ba0e-21395edd4bbb, OsFlightRing= Retail, OsFlightBranchName= , caller: FlightDataModel 2026-05-03T10:51:06 Info: MethodTimeSpan completed for : ECS_FetchFlightSettingsAsync is 30895 2026-05-03T10:51:06 Info: IsFeatureEnabledAsync: feature AddDeviceRecommendation is True 2026-05-03T10:51:06 Info: IsFeatureEnabledAsync: feature DarkMode is True 2026-05-03T10:51:07 Error: FlightManager WaitUntilEcsDesktopClientHasConfig: ECS client configFetch timedout. 2026-05-03T10:51:07 Info: FlightManager CreateECSClientConnection:Ecs Client creation success. 2026-05-03T10:51:07 Info: MethodTimeSpan completed for : ECS_CreateECSClientConnection is 30709 2026-05-03T10:51:07 Error: FetchFlightSettingsAsync: did not receive configuration from ECS. EcsAudience = GA, EcsOfficeAudience: Production, ecsId= ,ecsExpId= , etag = , userAccountCountry= CA, locale= fr, ipBasedCountry= CA, ClientId= 6fa9163b-80d2-4ead-ba0e-21395edd4bbb, OsFlightRing= Retail, OsFlightBranchName= , caller: ForceFetchFlightSettingsAsync 2026-05-03T10:51:07 Info: MethodTimeSpan completed for : ECS_FetchFlightSettingsAsync is 30792 2026-05-03T10:51:07 Warn: Silent SSO mode: Not primary instance or app already has a user. Exiting. 2026-05-03T10:51:07 Warn: App called with silentSSO parameter., SilentSsoEarlyExit, AdditionalProperties: [IsPrimaryInstance, false] [IsEmptyUserInCache, false] [EventGroup, ApplicationActivity] 2026-05-03T10:51:07 Info: FlightManager ResetDesktopClientSDK forceReset: True, onAppExit: True, caller CleanupOnAppExit 2026-05-03T10:51:07 Info: EcsDesktopClient Dispose 2026-05-03T10:51:07 Info: OneAuth AuthProvider Dispose method started. 2026-05-03T10:51:08 Info: OneAuth AuthProvider Dispose method ended. 2026-05-03T10:51:08 Info: Flushing telemetry logs on exit. 2026-05-03T10:51:08 Info: Shutting the app down. ===================================================================== Closing tracing at 5/3/2026 6:51:08 AM