Functions
September-25-14
11:08 AM
Transfer with Announcement
Transfer without Announcement
Conference Call
Transfer using Hold
Transfer to voice mail F986
F is interchangeable with FEATURE or FUNCTION
Liste de Fonctions Essentielles Pour Administrateur/Coordonateur
PAGE ZONE 2
All TRUDEL LAW OFFICE PHONES on in page zone 2
Use page to broadcast a message to all at once through telephone's speaker
F*0
Button Inquiry
F*0 + Intercom
To find out this phone`s Extension #
F*1
External AutoDial Button Programming
F*2
Internal AutoDial
F*3
Program a Feature  on a Button
F*4
Program a user Speed Dial using range of 256-279
Users Frequently Dialed Numbers
F*6
Change Ring Type (1,2,3,4)
F*7
Adjust Contrast , use keypad 1-9
F0
Dials the number stored for a Speed Dial code. After entering the
feature code, enter the three digit Speed Dial code
System Speed Dials: 101-199
Personal Speed Dials:  256-279
Speed Dial
F1
Leave a MSG on co-worker phone display to call back
Send Message
F2
When another telephone or Line Pool within the Norstar system is
busy, Ring Again signals you to call back when the telephone or
Line Pool becomes available.
Ring Again
F3
Setting up a three person call:
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. Press FEATURE 3 (or Press Conf./Trans if programmed).
5. Press the line button of the first held call. 
6. Press RLS to end the conference.
Splitting a conference: To speak privately to one of the callers, or to drop one call and stay connected to another, or to hold both parties as separate calls, you must first split the
Conference.
1. Press the line button for one of the calls. The other call is put on hold. To re-establish the conference, press FEATURE 3
Removing yourself from the conference temporarily:
1. Press HOLD; the other two callers can still speak to each other.
Removing yourself from the conference permanently:
1. Press FEATURE 70 (or TRANSFER if programmed). The other two parties remain
connected.
Note: This type of transfer is supported only if one of the two remaining parties is internal.
Conference
F4
Sends your calls to another telephone in your Office
Call Forward
F5
Automatically redials the last external telephone number that you dialed.  This feature is available on the LAST No. Memory button on most telephones
Last Number Redial
F60
Make Announcement through telephones  (Choose zone2 for TRUDEL LAW)
Page
F61
Page through Norstar Telephones speakers (choose zone 2 for TRUDEL LAW)-
Internal
F62
Page through loudspeakers (choose zone 2 for TRUDEL LAW)
External page
F63
Page through both types of speakers (choose zone 2 for TRUDEL LAW) 
External/internal
F64
Telephones can share several external lines for making outgoing calls without requiring each telephone to have a memory button for every line
Using a Line Pool:
1. Press INTERCOM dial the Line Pool access code for one of the Line Pools assigned
to your telephone, or press LINE  POOL (if programmed).
2. If you are using a line pool which connects you to the public network, dial the telephone number of the person you want to call.
If you are using a line pool which automatically connects you to a system other than Norstar, follow the procedure for using that system. Ask your System Coordinator if you need help
F66
Begin a conversation through the speaker of another telephone
without first making the other telephone ring. To answer a Voice
Call, pick up the receiver, or press HANDSFREE
Voice Call
F65
Review your list of external and internal display messages
Reply to Message
F67
When you are active on a call, this feature stores the external
telephone number of a call you have dialed. When you are not
active on a call, this feature redials the number previously stored.
Saved Number Redial
F68
Change the dialing filters on a line or telephone for your next call, or gain external access to your system.  Dialing filters determine which number you can dial.  Press FEATURE68 and enter a password provided by your system coordinator to change your class of service
Class of Service password
F69
Interrupts a call at another telephone, or overrides DO NOT DISTURB at a telephone.
Priority Call
F70
Sends a call to another telephone in your system 
Using Transfer
1. Make or answer a call.
When Privacy is ON, other Norstar users with the same line are prevented from joining your current external call. If Privacy is OFF, other Norstar users with the same line can join in on your external call by pressing that line button. Enter the feature code a second time to restore the original setting. Sends a call to another telephone in your Norstar system.
2. Press (or if programmed).
3. Dial an internal telephone number.
4. If you wish, you can announce the call after the called party answers.
5. Press or JOIN.
The call is immediately transferred.
Note: If an external call is transferred to a busy internal line, or not answered after a few rings, the call automatically rings you back and the display indicates that the line was
busy or that no one answered.
Transfer
F71
Generate a Link (Flash) 
F74
Puts a call on hold so that it can be retrieved from any telephone in your system.  Display shows a Retrieval code, 101 or 102
Call Park Retrieval: Answers a parked call from any telephone
Press INTERCOM and then retrieval code (101, 102)
Call Park
F75
Group Pickup:  Answers a call that is ringing at another telephone in the same pickup group.  The external call that has been ringing longest is answered first.
Group Pickup
F76
Directed Pickup: Answers a selected telephone in your syst.
Call Pickup
F77
Call Duration Timer (current or previous call timer display
Call Duration timer
F78
Insert a Pause (1.5 Second Delay)when entering a string
1.5 Second Delay
F79
Temporarily suspends an external call and prevents other
telephones from picking it up.
Exclusive Hold Retrieval: Press LINE of the held call.
F82, then _ _ _ #
If the other users telephone is busy on another call, you my want to camp the call on that telephone.  The person receiving the camped call will hear Camp-on tones (two quick beeps).
 Camp-On
F83
When Privacy is ON, other users are prevented from joining your current external call. If Privacy is OFF, other users can join in on your external call by pressing that line’s button.  Enter the feature code a second time to restore the original setting.
Privacy
F84
Line Redirection:  Sends calls arriving on an external line to another telephone outside your Norstar system.  (Some external lines may not support this feature.  See your system coordinator.) 
Line redirection
F85
Prevent incoming call from ringing at your telephone(F#85 to cancel)
Do not Disturb
F87
Activates one of three answering  service
Service Modes
F88
Prevent Voice Calls, Ordinary calls go through (F#88 to cancel)
 Voice Call Deny
F89
When Programmed at the end of an Ext. AutoD sequence performs the same function as Rls.
F*9
Run/Stop  Insert a Break after Programmed number, Press again for  second part of the number
F*81
Moving Line Buttons, re-arrange order of Line Buttons
F*84
Select the type of calls that will automatically be stored in your Call Log.  Press # to see the next setting.  Press HOLD to select the displayed setting.
F*85
Program a four-digit password for your Call Log.  To remove a forgotten password, see your system coordinator
F*501
English language Display
 Anglais
F*502
French language Display
 Français
F*503
Espagnol language Display
Espagnol
F#_ _
Cancel a particular feature
F800
Trunk Answer:  Answers an external call that is ringing on a line that has been placed into Service Modes from any telephone
Trunk Answer
F801
Call is put on Hold and other ringing call is answered
(you can put a number of people on hold one after the other with this function when a flood of calls are coming in)
Call Queuing: Handling more than one call at once
F802
Allows you to use both the receiver and your speaker at the same time while you are on a call. Use the Mute feature on the [HANDSFREE-Mute] button to disable the telephone microphone. If you experience feedback, turn the volume down, and before hanging up, press [RLS]
Group Listenening
F803
Briefly show date and time
Show time
F804
Program an external autodial number to prompt the system to wait to receive dial tone from another system before proceeding with the dialing sequence.
F805
Test the telephonedisplay, buttons, speaker, handset or headset (if available) and power supply.  See the System Coordinator Guie for further instructions.
Test a Telephone
F806
Change the first line of the display to the current time and date.
F808 
Generate a long tone for as long as you hold down a button
Long Tones
F811
Display name and number and line name of a ringing or held call Press # or View repeatedly to cycle through the three displays of information
F812
Opens your Call Log to view stored caller information
Call log
F813
Store Caller Information for the current active call in your log
Log Call, Log it
F815
Have the system automatically delete the oldes log item from a full Call Log, so that a new log item can be stored.
Autobumping
F819
Block the outgoing name and/or number on a per-call basis
F831
Turn on System Answer on or off.  You must enter the System Coordinator or Basic password
System Answer
F870
Show services
Service Schedules
F871
Turn on one of six schedules for alternative ringing/call answering arrangements from a designated control telephone
F#871 to cancel
F872
Turn on one of six schedules for alternative restrictions on a particular lines or telephones from a designated control telephone.  You are required to enter the system coordinator password
Restriction services
F873
Turn on one of six schedules for alternative routing on a particular lines or telephones from a designated control telephone.  You are required to enter the system coordinator password
Routing Services
F897
Store caller information on the service provider system for last external call.  This feature only works if your system uses ETSI ISDN lines.  Check with your system administrator.  The code must be invoked within 30 seconds after the caller hangs up, and before you hang up.
Malicious Caller ID (MCID)
F981   
 Accès Boîte Vocale
 Call Voicemail
F986, then _ _ _ #
Tranfers to another users' voicemail mox
F986, then _ _ _ #
F