SEDSI-OLISS Helpful Hints
September 15, 2023
3:30 PM
Helpful Hints
Welcome to the Online Personnel Security Screening Service (PSSS). This secure web application is used to complete and submit personnel security screening requests to the Industrial Security Sector of Public Works and Government Services Canada. You have been requested to complete a personnel security screening request. Under the Details of Request, found in the right hand navigation menu, you will find information indicating the name of the requesting organization, the name, phone and fax number of the requesting Security Official, the level of clearance requested, and the form(s) to be completed.
The following tips will assist you in the completion of your form(s):
General Instructions for completing the required screening forms may be found under Form Instructions.
Navigation information is available on each page of the application.
There is specific Section Help available, found on the left hand navigation menu.
For security purposes, there is a time out feature built into the application. A user will be automatically timed out of the application after 20 minutes of inactivity. Only information entered prior to the last "Save" action will be saved.
All mandatory fields on a page must be correctly entered before the information can be saved.
To ensure that information is saved, the user must click on the Save or Save and Continue button at the end of each page.
You may complete the various sections in any order you wish.
You may print the form at any time, regardless of its state of completion.
It is not necessary to complete the form(s) in their entirety in one session. You may logout of your session and revisit at a later time/date to complete your forms. Please note that your login will expire after 120 days.
The Marital Status, Immediate Relatives and Character References sections contain multiple steps. To navigate through each step, the user must click on Save and Continue button to continue.
Many sections of the form may contain several records. To edit or delete a record scroll down to the bottom of the page and select the record you wish to edit.
Some sections of the form require more detailed information and users tend to experience errors inputting their information. These sections have a Completeness Check option at the bottom of the page. We recommend that you select the Completeness Check to ensure that you have provided all required information for the section.
Once you have completed and submitted the required form(s) online, you must also print, sign or e-sign and submit copies of all security clearance request form(s) and any required supporting documentation. Applicants must submit all this documentation to the requesting Security Official. Then, the Security Officials must provide this to the Personnel Security Screening Division (PSSD) immediately.
All errors identified in the Completeness Check must be corrected before a form can be submitted to the requesting organization for continued processing.
If you have been requested to submit two forms both must be submitted to the Security Official for processing.
Once you have submitted your forms they are no longer accessible for editing. It is recommended that you print or save the completed form(s) for your future reference (if required).
If you have any questions regarding the completion of the screening forms, please contact the requesting Security Official.
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